NUR3472CBE Section 01CBE Emerging Healthcare Technologies and Innovation (6 Months) - CBE - 2020 Winter Six Month 2 Deliverable 3 - Leveraging Quality and Safety Measures with Communication Technologies Competency Differentiate the impact of various communication technologies on safety and quality improvement Scenario You are a staff nurse voted as the nursing delegate to sit on the Emerging Innovations Steering Committee. In preparing for your first committee meeting you have read through the last year of meeting minutes and determined what the past nursing delegate had achieved and what future goals were set for this specific role. The meeting minutes from last month show the steering committee is currently looking at emerging communication technologies and how the hospital can leverage integration of cost effective healthcare technology. In preparation for the first meeting, you have created a list of best practices based on your scholarly research and create a list of action plans for leveraging these into practice. You have been tasked with creating a comparative analysis of two communication technologies and how they can be used to improve communication between healthcare teams and how it can influence patient outcomes. Before the next monthly committee meeting, they want you to send them a comparative analysis using a format of your choice (i.e. table) of two communication technologies that you feel best improve safety and quality healthcare. Instructions Write a comparative analysis table including the following: Discuss the two selected communication technologies you have chosen with support from scholarly research  Describe the function of each technology Analyze how it is used in the healthcare setting Examine how the two selected technologies can be used to improve communication among the healthcare team.  Provide a specific practice example from the literature to support how each technology has been shown to improve communication among the healthcare team. Discuss how each type of communication technology has been shown to improve patient outcomes underneath the table.  Identify evidence from the literature to support how each technology has been shown to impact patient outcomes Deliverable 4 - Merging Ethics and Information Technology Competency Analyze ethical and nursing informatics practice standards within the context of healthcare delivery. Scenario You are a nursing manager of the education and innovations department at a large nonprofit academic medical center. You work at the flagship hospital and there are three additional campuses and several affiliated facilities throughout three additional states. Therefore, technology is heavily relied upon for consistent and reliable communication for interdisciplinary care. Recently, the CNO sent you a patient satisfaction survey highlighting how impressed this patient was with their nurse’s timeliness of answering their questions. The pat.

1. NUR3472CBE Section 01CBE Emerging Healthcare
Technologies and Innovation (6 Months) - CBE - 2020 Winter
Six Month 2
Deliverable 3 - Leveraging Quality and Safety Measures with
Communication Technologies
Competency
Differentiate the impact of various communication technologies
on safety and quality improvement
Scenario
You are a staff nurse voted as the nursing delegate to sit on the
Emerging Innovations Steering Committee. In preparing for
your first committee meeting you have read through the last
year of meeting minutes and determined what the past nursing
delegate had achieved and what future goals were set for this
specific role. The meeting minutes from last month show the
steering committee is currently looking at emerging
communication technologies and how the hospital can leverage
integration of cost effective healthcare technology. In
preparation for the first meeting, you have created a list of best
practices based on your scholarly research and create a list of
action plans for leveraging these into practice. You have been
tasked with creating a comparative analysis of two
communication technologies and how they can be used to
improve communication between healthcare teams and how it
can influence patient outcomes. Before the next monthly
committee meeting, they want you to send them a comparative
analysis using a format of your choice (i.e. table) of two
communication technologies that you feel best improve safety
and quality healthcare.

2. Instructions
Write a comparative analysis table including the following:
Discuss the two selected communication technologies you have
chosen with support from scholarly research
Describe the function of each technology
Analyze how it is used in the healthcare setting
Examine how the two selected technologies can be used to
improve communication among the healthcare team.
Provide a specific practice example from the literature to
support how each technology has been shown to improve
communication among the healthcare team.
Discuss how each type of communication technology has been
shown to improve patient outcomes underneath the table.
Identify evidence from the literature to support how each
technology has been shown to impact patient outcomes
Deliverable 4 - Merging Ethics and Information Technology

3. Competency
Analyze ethical and nursing informatics practice standards
within the context of healthcare delivery.
Scenario
You are a nursing manager of the education and innovations
department at a large nonprofit academic medical center. You
work at the flagship hospital and there are three additional
campuses and several affiliated facilities throughout three
additional states. Therefore, technology is heavily relied upon
for consistent and reliable communication for interdisciplinary
care. Recently, the CNO sent you a patient satisfaction survey
highlighting how impressed this patient was with their nurse’s
timeliness of answering their questions. The patient continued
to share that the nurse used their personal cell phone to reach
out to the patient’s provider to get clarification of the patient’s
discharge instructions. The patient loved their quick response
and wanted to highlight this as a best practice for all healthcare
professionals.
You have just completed a technology usage assessment of the
healthcare staff across departments and it has come to your
attention that several nurses occasionally communicate with
medical providers through text on their personal cell phones,
using their phone’s messaging service. The nurses found that
they are able to meet their patient needs more quickly. Your
assessment also discovered that a nurse used their personal cell
phone to take a picture of a patient’s foot ulcer. The picture was
posted on social media as a reminder to diabetics the
importance of managing their blood sugars. As the nursing
education manager, it is your responsibility to ensure staff are
following the hospital polices and your technology assessment
has highlighted that the staff is in urgent need of HIPAA

4. training and Smart Phone use.
Instructions
Use the scenario above to create a mandatory training for all
staff using PowerPoint with voice over including the following:
Examine personal Smart Phone use and its implications in
Healthcare
Identify and explain a minimum of 3 unethical uses of
Smartphones in healthcare (including text messaging and
pictures)
Discuss potential benefits to appropriate Smartphone use in
healthcare
Examine judicious use of Social Media and its implications in
Healthcare
Potential benefits to appropriate use of Social Media in
healthcare
Identify a minimum of 3 unethical uses of Social Media (as
reviewed by NCSBN)
Describe regulatory bodies and Ethical Frameworks used to
protect Personal Health Information (PHI)

5. Investigate the role of HIPAA, HITECH, and Nursing Code of
Ethics
Present possible legal consequences associated with unethical or
illegal Smart Phone and Social Media u