This document discusses different types of employee attitudes and their effects in the workplace. It describes positive affectivity as inclining employees to be predisposed to satisfaction at work through traits like optimism, and negative affectivity as inclining employees to dissatisfaction through traits like pessimism. The most important attitudes for work are described as job satisfaction, job involvement, and organizational commitment. Positive attitudes can predict constructive behaviors while negative attitudes predict undesirable behaviors. Factors that influence job satisfaction are also outlined such as salary, the work itself, opportunities, supervision, coworkers, working conditions, and job security. Methods for measuring job satisfaction are briefly described as well.

1. DIFFERENT IN PERSONAL DISPOSITION
Attitudes that are positively affective, while some have negatively affective
attitudes.
•Positive affectivity- refers to personal characteristic of employees that
inclines them to be predisposed to be satisfied at work.
 Optimistic
 upbeat
Cheerful
Courteous
•Negatively affectivity- is a personal characteristic of employees that inclines
them to be predisposed to be dissatisfied at work.
Pessimistic
Downbeat
Irritable
Sometimes abrasive

2. MOST IMPORTANT ATTITUDES IN THE WORKPLACE
 Job Satisfaction
 Job Involvement
 Organizational Commitment
Effects of Employee Attitudes
 Positive job attitudes- indicate job satisfaction and are useful in predicting
constructive behavior like serving costumers beyond official working
hours
 Negative job attitudes- useful in predicting undesirable behavior.

3. FACTORS ASSOCIATED WITH JOB SATISFACTION
 Salary- adequacy of salary and perceived
equity compared with others.
 Work Itself- the extent to which job tasks are
considered interesting and provide
opportunities for learning and accepting
responsibility.
 Promotion Opportunity- chances for further
advancement.
 Quality of supervision- technical
competence and the interpersonal skills of
one’s immediate superior

4.  Relationship with co-workers- extent to which co-workers
are friendly, competent and supportive.
 Working Conditions- extent to which the physical work
environment is comfortable and supportive productivity.
 Job Security- beliefs that one’s position is relatively
secure and continued employment with the organization
is a reasonable expectation.

5. WAYS OF MEASURING JOB SATISFACTION
 Single global rating method- refers to that
approach where individuals are asked to respond
to a single question.
 Summation score method- is an approach where
individuals indicate their feelings regarding each
key factors of their job.

6. THREE DIMENSION OF ORGANIZATIONAL
COMMITMENT
 Affective Commitment- refers to the
employee’s emotional attachment to the
organization and belief in its values.
 Continuance commitment- refers to the
employee’s tendency to remain in an
organization because he cannot afford to
leave.
 Normative Commitment- refers to an
obligation to remain with the company for
moral or ethical reason.