The document summarizes proposed changes to the supervisor structure for the Hawthorn Basketball Association. The changes aim to improve communication, training, referee support, accountability, and shift administration by reducing the number of supervisors and clearly outlining their responsibilities. Supervisors will be assigned to specific venues and halves of games. The application process for supervisors will involve submitting an application by a deadline and undergoing a selection process. Supervisor payment and responsibilities are also outlined. Unsuccessful applicants can fill in as temporary supervisors and receive training.
Materi ini akan membuat anda memahami profesi Menjual dan Mampu Memberikan Service Terbaik kepada Pelanggan sehingga dengan Service OK Luar Dalam, Otomatis Untung Terus (SOLD OUT)
melaksanakan tugas sebagai seorang Supervisor ternyata tak semudah yang kita bayangkan, semua akan berjalan sesuai rencana, bawahan mudah diatur, atasan selalu menyetujui apapun yang kita rencanakan.
Namun kenyataan banyak hal diluar perhitungan kita justru lebih banyak terjadi. Dan inilah dilema tugas seorang SUpervisor. Apa saja itu ?
Basic Supervisory Skills Training Presentation. Includes placeholders for customized company info and training games. Topics covered include:
Interviewing, Performance Evaluations,
Coaching & Communication, and Progressive Discipline. NOTE: handwritten fonts don't convert in SlideShare and were replaced with ComicSans.
Materi ini akan membuat anda memahami profesi Menjual dan Mampu Memberikan Service Terbaik kepada Pelanggan sehingga dengan Service OK Luar Dalam, Otomatis Untung Terus (SOLD OUT)
melaksanakan tugas sebagai seorang Supervisor ternyata tak semudah yang kita bayangkan, semua akan berjalan sesuai rencana, bawahan mudah diatur, atasan selalu menyetujui apapun yang kita rencanakan.
Namun kenyataan banyak hal diluar perhitungan kita justru lebih banyak terjadi. Dan inilah dilema tugas seorang SUpervisor. Apa saja itu ?
Basic Supervisory Skills Training Presentation. Includes placeholders for customized company info and training games. Topics covered include:
Interviewing, Performance Evaluations,
Coaching & Communication, and Progressive Discipline. NOTE: handwritten fonts don't convert in SlideShare and were replaced with ComicSans.
2014 USTA South Carolina Tournament Director's Workshop PresentationUSTA South Carolina
2014 Tournament Director's Workshop Presentation. This slideshow outlines the duties, responsibilities, and communication necessary to execute a USTA Sanctioned Tournament in South Carolina.
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Narrated Business Proposal for the Philadelphia Eaglescamrynascott12
Slide 1:
Welcome, and thank you for joining me today. We will explore a strategic proposal to enhance parking and traffic management at Lincoln Financial Field, aiming to improve the overall fan experience and operational efficiency. This comprehensive plan addresses existing challenges and leverages innovative solutions to create a smoother and more enjoyable experience for our fans.
Slide 2:
Picture this: It’s a crisp fall afternoon, driving towards Lincoln Financial Field. The atmosphere is electric—tailgaters grilling, fans in Eagles jerseys creating a sea of green and white. The air buzzes with camaraderie and anticipation. You park, join the throng, and make your way to your seat. The stadium roars as the Eagles take the field, sending chills down your spine. Each play is a thrilling dance of strategy and skill. This is what being an Eagles fan is all about—the joy, the pride, and the shared experience.
Slide 3:
But now, the day is marred by frustration. The excitement wanes as you struggle to find a parking spot. The congestion is overwhelming, and tempers flare. The delays mean you miss the pre-game excitement, the tailgate camaraderie, and even the opening kick-off. After the game, the joy of victory or the shared solace of defeat is overshadowed by the stress of navigating out of the parking lot. The gridlock, honking horns, and endless waiting drain the energy and joy from what should have been an unforgettable experience.
Our proposal aims to eliminate these frustrations, ensuring that from arrival to departure, your experience is extraordinary. Efficient parking and smooth traffic flow are key to maintaining the high spirits and excitement that make game days special.
Slide 4:
The Philadelphia Eagles are not just a premier NFL team; they are an integral part of the community, hosting games, concerts, and various events at Lincoln Financial Field. Our state-of-the-art stadium is designed to provide a world-class experience for every attendee. Whether it's the thrill of game day, the excitement of a live concert, or the camaraderie of community events, we pride ourselves on delivering a fan-first experience and maintaining operational excellence across all our activities. Our commitment to our fans and community is unwavering, and we continuously strive to enhance every aspect of their experience, ensuring they leave with unforgettable memories.
Slide 5:
Recent trends show an increasing demand for efficient event logistics. Our customer feedback has consistently highlighted frustrations with parking and traffic. Surveys indicate that a significant number of fans are dissatisfied with the current parking situation. Comparisons with other venues like Citizens Bank Park and Wells Fargo Center reveal that we lag in terms of parking efficiency and convenience. These insights underscore the urgent need for innovation to meet and exceed fan expectations.
Slide 6:
As we delve into the intricacies of our operations, one glaring issue emer
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2. Why change?
The change in structure should improve:
• Communication
• Training
• Referee support
• Accountability
• Shift administration
3. General
Manager
1 court
Venue
Supervisor
1
2 court
Venue
Supervisor
1
Supervisor
2
Supervisor
3
4 court
Venue
Supervisor
1
Supervisor
2
Supervisor
3
Supervisor
4
Supervisor
5
Communication – old vs new
General
Manager
1 court
Venue
Supervisor
first half
Supervisor
second half
2 court
Venue
Supervisor
first half
Supervisor
second half
4 court
Venue
Supervisor
first half
Supervisor
second half
Easier to follow up:
• topping up HBA Court Box
• referee performance
• player behavioural issues
• unbalanced floats
• referee registrations & WWC
• team sheets not completed
correctly
• complaints from teams
• venue issues
• late or absent referees
4. Training
• Train app. 25 supervisors as opposed to 41 previously
• Training to occur during grading games of each season
(Summer – October, Winter – May)
Training may include:
• Competition management
• People management skills
• Assessing referees
• Level 1 First Aid
5. Referee Support
When supervisors are off the court, supervisors will be expected to:
• be actively overseeing every match
• supporting the development of the referees
• ensure the safe operation of the venue
• actively deal with any spectator abuse
• make any necessary edits to the roster
• collect any match payments
This allows referees to only worry about refereeing.
6. Accountability
The following will need to be managed at various times from a legal
standpoint:
• Extreme Heat Policy (including hourly temperature recordings)
• Tribunal Report Forms
• Distribute first aid equipment and log injury
• Venue maintenance problems
7. Shift Administration
This will give supervisors more time to manage:
• Referee rules interpretations
• Team sheet collection
• Referee payments
• Balancing the float
• Editing the shift roster
• Completing the supervisor log
• Distributing first aid equipment and logging injuries
• Contact late/absent referees
8. What changes?
The change in this structure from the old system is:
• reduction of the number of supervisors
• an application to give every interested party an opportunity
• a selection process to show transparency and fairness
• supervisors are paid more to be off the court
• supervisor responsibilities are clearly outlined
11. Responsibilities
• Turn up 15 minutes before competition begins
• Remain at the venue
• Supervisors may play or coach one game
• Return the balanced float and scoresheets to HBA Office
• Ensure all games run on time and follow HBA competition rules,
and Basketball Victoria policies
• Complete the pay sheet
• Complete the supervisor log
• Collect VBRA registration fees
12. Responsibilities cont.
• Update referee’s personal contact information
• Follow WWC expectations and collect information
• Ensure mobile phones are not on court
• Maintain security of HBA keys
• Communicate with RDO and Adviser regarding referee
development
• If unable to supervise, organise his/her own replacement
• Inform the roster co-ordinator of any late/absent referees
• Sometimes provide a report about their shift
13. Application Process
Monday 18
August
Applications open
Fill in your
application
Send to
gm@hawthornbas
ketball.com.au or
hand into HBA
office
5pm
Wednesday
10 September
Applications close
Selection
Panel
Kieran
Charlie
Richard
Andrew
Monday 15
September
New positions
announced
14. Supervisor Payment
$15.00 per timeslot for junior shift (Saturday)
$16.00 per timeslot for senior shift (Tuesday, Thursday, Sunday)
$18.00 per timeslot for VJBL (Friday)
Additional timeslot - to collect and/or drop-off the bag
$7.00 bonus for refereeing games
Does not receive bonus for early/late games
Does receive half game bonus on a solo game ($7.50 or $8.00)
15. Coaching/Playing Supervisors
Supervisors may play or coach one game per shift.
If you are an all day supervisor you may coach/play one game in the
first half and an additional game in the second half.
During this timeslot the supervisor needs to organise an alternative
person to be the acting supervisor off the court.
This acting supervisor will receive $15 and the coaching/playing
supervisor will have his pay reduced by $15
17. • Number everything you are
interested in
• Assume you will not get your
first choice
• More selections gives you a
better chance
18. • Tell us why you would be
better than someone else
• Important when looking at
smaller vs larger venues
19. Unsuccessful Supervisor Applicants
Used as fill-in or temporary supervisors and still receive training
Priority to become a mentor for future trainees and receive mentor
training
Recommend A Grade Referees apply to become an RDO
Apply for 2015 Winter Season
21. Referee Roster Co-ordinators
Responsible for:
• Completing weekly rosters
• Use registered and WWC referees
• Contact referees
• Handle availabilities of referees
• Update contact information of referees
22. Referee Development Officer
• Responsible for every referee’s development
• Meet monthly to discuss development plans
• Assist in Beginner, C Grade, B Grade and A Grade schools
• Can be unqualified, Level 0, Level 1 Referee Coach
• Develop referee coaching materials (including videos,
presentations, assessment, etc.)
• Provide on court evaluations to referees