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Harnessing the Potential of
      Social Networks
The ABCs of using
social network
approaches to
design and
evaluate family
planning programs
Panel Overview




 1. What is social network analysis (SNA)?

 2. SNA and intervention design

 3. SNA and monitoring & evaluation

 4. SNA-based planning interventions
Social network analysis: What is it?

A theoretical perspective applied to research and
programs

• Recognizes that individuals interact with, learn from,
  and get information from other people
• Focuses on relationships, not individuals
  “Who delivers the message, and in what
    interpersonal context, may be just as, if no
    more important, than the message itself,
    and may result in better, more relevant, and
    perhaps more effective programs.”
         - Valente & Fosados, 2006
Why a social network focus?
• Women and men make
  decisions not as individuals but
  as actors in a social system.

• Social structures are resources
  to diffuse and support               SOCIETY
  innovations
                                     COMMUNITY


                                     RELATIONSHIPS



                                      INDIVIDUAL
How do networks support FP diffusion?
Single
  FP
 User                Social
                    Support
                                      More FP Users




          Social
         Learning           Social
                          Influence
Social networks influence diffusion
             through….

Social learning           Social influence
Network members          Network members
exchange ideas and       follow norms of
                         gatekeepers to gain
information; and
                         approval and avoid
evaluate the relative    conflict.
benefits of innovation




                                               6
Networks and FP Update



FP uptake higher when an
  individual is:

- Highly interconnected
- Centrally located in their
  network
- In a network with others
  who support and use FP
What network research tells us
 Women who were ambivalent about FP
 supplement information with experiences of
 women whose bodies and circumstances they
 perceive to be similar to their own.


 Women weigh reproductive decisions, not as
 individuals, but as actors in a traditional social
 system in which the needs of the extended
 family outweigh the significance of individual
 preferences.


                                    8
Malawi: Differences between men and
     women in social learning about FP

Men…                          Women…
“Know” what network           “Know” what network
members do from               members do from
observation                   conversation

Discuss pros and cons of FP   Discuss details of FP
                              methods, sources, side
Hear about FP from radio or   effects
health-drama groups
                              Hear about FP at hospital
10
       Key results: SN-based program review

     • Combine elements of SN theory (i.e. social learning and social
       influence) to give legitimacy to new ideas (social influence) while
       allowing individuals to adopt a behavior change through social
       learning.

     • When working with informal groups, such as grins or tontines, involve
       group members in identifying the “natural” leader of the group.

     • Use radio to complement SN focused interventions and create a
       supportive environment that encourages dialogue between friends,
       family members and peers.

     • Involve stakeholders in developing messages and encourage sharing
       these ideas with their discussion networks to relay the message to a
       larger network.
Using social networks for learning and
influence
 1. Opinion Leaders / Leaders Influents
 2. Strategically Targeted Groups / Groupes
    Stratégiquement Ciblé
 3. Leaders of Established Groups / Leaders des
    groupes établis
 4. Snowball Approach / Chacun invite trois
 5. Bridges and Connectors / Liaison &
    connecteurs
 6. Rewiring linkages, ties / Reconfiguration de
    liens
1. Engaging Opinion Leaders
1. Engaging Opinion Leaders
What it is:
• Working with individuals who have formal
  power (religious leaders, clan leaders,
  elected officials)
• Work with supporters or transform negative
  opinions into positive ones

Considerations:
• Legitimizes innovation
• Role models
• Addressing norms leads to sustainable
  change
2. Working with strategically
      selected groups
2. Strategically Targeted Groups
What it is:
• Designing an intervention to be implemented
  by or within the group
• Example: Field workers lead FP discussions
  during water and sanitation committee
  meetings

Considerations:
• Information travels easily throughout group
• Builds on existing connections
• Reinforce/support new behaviors
• Changing group norms reduces individual risk
3. Working with Leaders of Established
               Groups
3. Leaders of Established Groups
What it is:
• Work with leader of group, who in turn,
  coordinates/leads the group intervention
• Example: Leaders of women’s savings and
  loans associations trained in FP and asked to
  discuss during group meetings

Considerations:
• Depends on leader’s persuasiveness
• Leader may not wish to be “positive deviant”
4. Snowball Approach
4. Snowball Approach

What it is:
• One individual informs/influences/invites
  two friends. Those two individuals reach
  their friends and so on.
• Example: Chacun invite trois , peer educators

Considerations:
• Effective in reaching “hard-to-reach” groups
• Participants “own” intervention
• Model positive “deviant” behavior
5. Activating & Supporting Bridges
and Connectors
What it is:
• Intervene through individuals who interact
  with two or more unconnected groups
• Create or break bridge ties to strengthen or
  weaken information diffusion
• Example: CBD workers bridges clinics and
  clients, mothers-in-law bridge FP information
  to daughter-in-law

Considerations:
• Can diffuse information between groups
• Bridge persons can be bottlenecks
6. Rewiring Linkages or Ties
6. Rewiring Linkages or Ties
What it is:
• Purposely connecting individuals who would
  otherwise not interact with each other
• Example: creating elder learning groups to
  connect women elders; connecting MOH staff
  in different technical areas by rearranging
  office space

Considerations:
• Strengthens communication flow
• Difficult to purposively change current
  network
How do SN interventions differ from
    conventional outreach approaches?
•    Focused on changing flow of information and
     social influence, rather than on individual
     behavior

•    Address social norms rather than practices

•    Work through informal as well as formal leaders
     to diffuse change through networks

•    Use influencers/connectors to inform, facilitate
     comparison, filter conflicting information and
     model attitudes/behaviors
Project TJ Example:
Process for designing SN interventions
                             How will the community be
                             different as a result of this
                                      program?
1. Formative research
   identifies structure of   What will you see and hear
   social networks and FP     as you walk through the
                              community in five years?
   attitudes of network
   members

2. Visioning exercise

3.   Define intervention
     goals and objectives
Design Process (cont.)

4. Develop criteria for selecting SN intervention
    •   Example: scalable, build on existing networks,
        gender perspective, potential for sustained change

5. Brainstorm interventions (using resources such as
research results, selection criteria, taxonomy of SN
approaches)
    • Identify problem to address (e.g. male opposition)
    • Brainstorm SN intervention approaches
    • Prioritize/select intervention(s)

6. Obtain input from broader group of stakeholders
Tool: Social Network Design Grid
  Problem: FP use among newly married couples considered
                      unacceptable
  Who will       Who will be            What activities?              SN
 influence?      influenced?                                      approach(es)
Mothers-in-     • Daughters-in- Teas with mothers-in-laws        Snowball
law               law
                • Sons          Activity-based discussions
                                facilitated by animators

                                 MILs talk with others
Grin            • Grin           Animators catalyze reflective   Informal leaders
members via       members        dialogs with grin leaders       of groups
social leader   • Their wives
                • Other male     Request to talk with others     Snowball
                  friends
MOH             • Male social    CHWs visit grins and give       Reconfiguring
supervisors       groups         clinic tour                     networks
and CHWs
Monitoring and evaluation of social
   network-based approaches
28
     Theoretical considerations for
     measuring innovation diffusion
     • Need to monitor implementation
       and change at multiple levels

     • Theory of change draws from:
       • Individual behavior change models
         (Health Belief Model, Trans-
         theoretical)
       • Ecological models
29    Social network approaches to
      monitoring and evaluation

     Monitoring                Methods

      Include process         •   Ego-centric mapping
       indicators related to       conducted with a
       networks                    representative sample
                                   generalizable to entire
                                   population

                               •   Measure changes in
                                   network structure and
                                   member attitudes
Socio-centric network mapping
MOST APPROPRIATE FOR
FORMATIVE RESEARCH

1. Explains how
   information and
   influence diffuse
   through entire
   network

2. Guides development
   of interventions to
   harness social learning
   and influence
Ego-centered network mapping
MOST APPROPRIATE
FOR EVALUATION

1. Measures the effect
   of interventions on
   individual
   knowledge, attitudes
   and practices
2. Identifies changes in
   the way information
   and influence diffuse
3. representative
   sample generalizable
   to entire population
Illustrative Outcome Indicators
                                           Community
 Network                                                        Individual
                      Social factors       catalyzing
properties                                                       changes
                                            capacity

      Flow of            Perception that       Ownership/
  fertility/FP info       husband and          participation       Use of FP
 through network        network partners    among members           services
     partners              support FP        to interventions


                             Couple          % of members
   Mean/% of                                                    Men/women with
                         communication       with favorable
    network                                                      unmet need
                          (index score)         attitudes


   Size and                                 Cohesive social       Proportion of
                         Woman/couple
 composition of                                 network         segments p/year
                         efficacy for FP
   women’s                                   supporting FP        with met need
                               use
   network                                        use            for effective FP


 % who report
                                                                    Method
network partners
                                                                  continuation
    use FP
Potential benefits of social network
approaches

Does the application of network approaches…

• Transform family planning programs?

• Focus attention on the social factors influencing
  unmet need and FP?

• Increase the efficiency and effectiveness of
  community mobilization efforts?
Scale up Indicators


           • Level of seed team functioning
           • Degree of stakeholder
             involvement
 Process
           • Pace of scale up
           • Cost of implementation
           • Feasibility
           • Use of LQAS or sentinel sites to
Outcomes
             measure unmet need
How do we apply TJ social network
    approach at scale?
•   Identify connectors/influencers through PLA, RRA
    and key informant interviews
•   Apply intervention in communities with similar
    social network structures
•   Identify people who are “equivalent” in the
    networks (similar social roles or positions in relation
    to others such as mothers-in-law and daughters-in-
    law, co-wives)
•   SNA considers similarities in relationship patterns
http://tinyurl.com/terikunda-jekulu

Rebecka Lundgren: lundgrer@georgetown.edu


                                            36
For our interpreters: Social network
    types in English

1. Working with/through opinion leaders or key players

2. Working with/through groups located within the network

3. Working with/through leaders within groups

4. Snowball approach: Working with/ through individuals to
   reach/ connect with others in their social networks

5. Bridges and Connectors
6. Rewiring linkages, ties
For our interpreters: Social Network
 types in French
1. Travail avec ou via les leaders d’opinions ou les acteurs clés

2. Travail avec / via des groupes situés au sein du réseau

3. Travail avec / via des dirigeants dans des groupes, ou
   combiner les dirigeants / les apprenants au sein des groupes

4. Approche « boule de neige » : Travail avec / via des
   personnes pour atteindre / se connecter avec d’autres dans
   leurs réseaux sociaux

5. Liaison & connecteurs

6. Reconfiguration de liens
Harnessing the Potential of Social Networks: The ABCs of using social network approaches to design & evaluate familly planning programs
Harnessing the Potential of Social Networks: The ABCs of using social network approaches to design & evaluate familly planning programs

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Harnessing the Potential of Social Networks: The ABCs of using social network approaches to design & evaluate familly planning programs

  • 1. Harnessing the Potential of Social Networks The ABCs of using social network approaches to design and evaluate family planning programs
  • 2. Panel Overview 1. What is social network analysis (SNA)? 2. SNA and intervention design 3. SNA and monitoring & evaluation 4. SNA-based planning interventions
  • 3. Social network analysis: What is it? A theoretical perspective applied to research and programs • Recognizes that individuals interact with, learn from, and get information from other people • Focuses on relationships, not individuals “Who delivers the message, and in what interpersonal context, may be just as, if no more important, than the message itself, and may result in better, more relevant, and perhaps more effective programs.” - Valente & Fosados, 2006
  • 4. Why a social network focus? • Women and men make decisions not as individuals but as actors in a social system. • Social structures are resources to diffuse and support SOCIETY innovations COMMUNITY RELATIONSHIPS INDIVIDUAL
  • 5. How do networks support FP diffusion? Single FP User Social Support More FP Users Social Learning Social Influence
  • 6. Social networks influence diffusion through…. Social learning Social influence Network members Network members exchange ideas and follow norms of gatekeepers to gain information; and approval and avoid evaluate the relative conflict. benefits of innovation 6
  • 7. Networks and FP Update FP uptake higher when an individual is: - Highly interconnected - Centrally located in their network - In a network with others who support and use FP
  • 8. What network research tells us Women who were ambivalent about FP supplement information with experiences of women whose bodies and circumstances they perceive to be similar to their own. Women weigh reproductive decisions, not as individuals, but as actors in a traditional social system in which the needs of the extended family outweigh the significance of individual preferences. 8
  • 9. Malawi: Differences between men and women in social learning about FP Men… Women… “Know” what network “Know” what network members do from members do from observation conversation Discuss pros and cons of FP Discuss details of FP methods, sources, side Hear about FP from radio or effects health-drama groups Hear about FP at hospital
  • 10. 10 Key results: SN-based program review • Combine elements of SN theory (i.e. social learning and social influence) to give legitimacy to new ideas (social influence) while allowing individuals to adopt a behavior change through social learning. • When working with informal groups, such as grins or tontines, involve group members in identifying the “natural” leader of the group. • Use radio to complement SN focused interventions and create a supportive environment that encourages dialogue between friends, family members and peers. • Involve stakeholders in developing messages and encourage sharing these ideas with their discussion networks to relay the message to a larger network.
  • 11. Using social networks for learning and influence 1. Opinion Leaders / Leaders Influents 2. Strategically Targeted Groups / Groupes Stratégiquement Ciblé 3. Leaders of Established Groups / Leaders des groupes établis 4. Snowball Approach / Chacun invite trois 5. Bridges and Connectors / Liaison & connecteurs 6. Rewiring linkages, ties / Reconfiguration de liens
  • 13. 1. Engaging Opinion Leaders What it is: • Working with individuals who have formal power (religious leaders, clan leaders, elected officials) • Work with supporters or transform negative opinions into positive ones Considerations: • Legitimizes innovation • Role models • Addressing norms leads to sustainable change
  • 14. 2. Working with strategically selected groups
  • 15. 2. Strategically Targeted Groups What it is: • Designing an intervention to be implemented by or within the group • Example: Field workers lead FP discussions during water and sanitation committee meetings Considerations: • Information travels easily throughout group • Builds on existing connections • Reinforce/support new behaviors • Changing group norms reduces individual risk
  • 16. 3. Working with Leaders of Established Groups
  • 17. 3. Leaders of Established Groups What it is: • Work with leader of group, who in turn, coordinates/leads the group intervention • Example: Leaders of women’s savings and loans associations trained in FP and asked to discuss during group meetings Considerations: • Depends on leader’s persuasiveness • Leader may not wish to be “positive deviant”
  • 19. 4. Snowball Approach What it is: • One individual informs/influences/invites two friends. Those two individuals reach their friends and so on. • Example: Chacun invite trois , peer educators Considerations: • Effective in reaching “hard-to-reach” groups • Participants “own” intervention • Model positive “deviant” behavior
  • 20. 5. Activating & Supporting Bridges and Connectors What it is: • Intervene through individuals who interact with two or more unconnected groups • Create or break bridge ties to strengthen or weaken information diffusion • Example: CBD workers bridges clinics and clients, mothers-in-law bridge FP information to daughter-in-law Considerations: • Can diffuse information between groups • Bridge persons can be bottlenecks
  • 22. 6. Rewiring Linkages or Ties What it is: • Purposely connecting individuals who would otherwise not interact with each other • Example: creating elder learning groups to connect women elders; connecting MOH staff in different technical areas by rearranging office space Considerations: • Strengthens communication flow • Difficult to purposively change current network
  • 23. How do SN interventions differ from conventional outreach approaches? • Focused on changing flow of information and social influence, rather than on individual behavior • Address social norms rather than practices • Work through informal as well as formal leaders to diffuse change through networks • Use influencers/connectors to inform, facilitate comparison, filter conflicting information and model attitudes/behaviors
  • 24. Project TJ Example: Process for designing SN interventions How will the community be different as a result of this program? 1. Formative research identifies structure of What will you see and hear social networks and FP as you walk through the community in five years? attitudes of network members 2. Visioning exercise 3. Define intervention goals and objectives
  • 25. Design Process (cont.) 4. Develop criteria for selecting SN intervention • Example: scalable, build on existing networks, gender perspective, potential for sustained change 5. Brainstorm interventions (using resources such as research results, selection criteria, taxonomy of SN approaches) • Identify problem to address (e.g. male opposition) • Brainstorm SN intervention approaches • Prioritize/select intervention(s) 6. Obtain input from broader group of stakeholders
  • 26. Tool: Social Network Design Grid Problem: FP use among newly married couples considered unacceptable Who will Who will be What activities? SN influence? influenced? approach(es) Mothers-in- • Daughters-in- Teas with mothers-in-laws Snowball law law • Sons Activity-based discussions facilitated by animators MILs talk with others Grin • Grin Animators catalyze reflective Informal leaders members via members dialogs with grin leaders of groups social leader • Their wives • Other male Request to talk with others Snowball friends MOH • Male social CHWs visit grins and give Reconfiguring supervisors groups clinic tour networks and CHWs
  • 27. Monitoring and evaluation of social network-based approaches
  • 28. 28 Theoretical considerations for measuring innovation diffusion • Need to monitor implementation and change at multiple levels • Theory of change draws from: • Individual behavior change models (Health Belief Model, Trans- theoretical) • Ecological models
  • 29. 29 Social network approaches to monitoring and evaluation Monitoring Methods  Include process • Ego-centric mapping indicators related to conducted with a networks representative sample generalizable to entire population • Measure changes in network structure and member attitudes
  • 30. Socio-centric network mapping MOST APPROPRIATE FOR FORMATIVE RESEARCH 1. Explains how information and influence diffuse through entire network 2. Guides development of interventions to harness social learning and influence
  • 31. Ego-centered network mapping MOST APPROPRIATE FOR EVALUATION 1. Measures the effect of interventions on individual knowledge, attitudes and practices 2. Identifies changes in the way information and influence diffuse 3. representative sample generalizable to entire population
  • 32. Illustrative Outcome Indicators Community Network Individual Social factors catalyzing properties changes capacity Flow of Perception that Ownership/ fertility/FP info husband and participation Use of FP through network network partners among members services partners support FP to interventions Couple % of members Mean/% of Men/women with communication with favorable network unmet need (index score) attitudes Size and Cohesive social Proportion of Woman/couple composition of network segments p/year efficacy for FP women’s supporting FP with met need use network use for effective FP % who report Method network partners continuation use FP
  • 33. Potential benefits of social network approaches Does the application of network approaches… • Transform family planning programs? • Focus attention on the social factors influencing unmet need and FP? • Increase the efficiency and effectiveness of community mobilization efforts?
  • 34. Scale up Indicators • Level of seed team functioning • Degree of stakeholder involvement Process • Pace of scale up • Cost of implementation • Feasibility • Use of LQAS or sentinel sites to Outcomes measure unmet need
  • 35. How do we apply TJ social network approach at scale? • Identify connectors/influencers through PLA, RRA and key informant interviews • Apply intervention in communities with similar social network structures • Identify people who are “equivalent” in the networks (similar social roles or positions in relation to others such as mothers-in-law and daughters-in- law, co-wives) • SNA considers similarities in relationship patterns
  • 37. For our interpreters: Social network types in English 1. Working with/through opinion leaders or key players 2. Working with/through groups located within the network 3. Working with/through leaders within groups 4. Snowball approach: Working with/ through individuals to reach/ connect with others in their social networks 5. Bridges and Connectors 6. Rewiring linkages, ties
  • 38. For our interpreters: Social Network types in French 1. Travail avec ou via les leaders d’opinions ou les acteurs clés 2. Travail avec / via des groupes situés au sein du réseau 3. Travail avec / via des dirigeants dans des groupes, ou combiner les dirigeants / les apprenants au sein des groupes 4. Approche « boule de neige » : Travail avec / via des personnes pour atteindre / se connecter avec d’autres dans leurs réseaux sociaux 5. Liaison & connecteurs 6. Reconfiguration de liens

Editor's Notes

  1. Panelists will present interventions which exemplify different network-based methodologies, the first two not intentionally designed with a SN approach in mind, the last one using a SNA from formative research through design.
  2. Network analysisacknowledgesthatindividualsinteractwith, learnfrom, and get information fromothers. This type of analysisis more interested in theserelationships and theircharacteristicsthanindividual’sdemographic and socioeconomiccharacteristics.
  3. A SN focus helps us to viewing women not only as individuals but as members of informal social networks engage women, their husbands, friends, family members in a holistic way rather than simply as clients of FP?RH services. Social networks may encourage high fertility because:When women marry, their reproductive rights are transferred to her husband’s household.Support from material and practical networks spreads out the “costs” of raising children Children represent future network support
  4. People often say that a FP method is ‘scaled up’ once it is found in the MOH’s FP norms and procedures and when providers have been trained in offering the method. But full scale integration of a new method (or any other kind of new service) touches on many systems elements in order to be sustained. As the slide shows, systems and services are interlinked. Political support and technical leadership provide the forward momentum.
  5. Demographers posit that fertility declines are the result, in whole or in part, of the diffusion of new knowledge and ideas from one locale, social group, or individual to another.7Women and men may receive accurate RH information from established health institutions; but they also make their decisions based on stories that circulate in their informal social networks, and they supplement provider instructions with informal conversations. Observing, discussing, criticizing, and evaluating, people pass information from one to another and from public sources to groups.Communication along interpersonal channels and through multiple media channels provide information about the existence of new behaviors, narrows uncertainties regarding the consequences of new choices and reduces the costs of innovation by modifying social norms.
  6. Individuals who are highly interconnected and centrally located within social networks are likely to hear about innovations earlier and have more opportunity to evaluate their benefits.9Studies of the diffusion of FP information have found that having a direct or indirect link to the source of information was associated with either increased knowledge or use of contraceptives. In addition, the composition of an individual’s personal network and their position within the network has been associated with FP knowledge, attitudes, and use.
  7. Maybe delete this slide and the next? If keeping, add citations.
  8. The idea of working through leaders of formal religious, cultural, kin-based, or community institutions. These leaders opinion leaders exert social influence over individuals in their broader networks, and are able sway the attitudes and behavior of their followers.What doesn’t work:Expecting that religious leaders have a thorough and consistent knowledge of the Qur’an.Relying on a unified religious hierarchy.Working with traditional leaders that occupy positions of cultural significance, but no longer hold power or control few resources.
  9. Photo from buildafrica.org
  10. Leaders are oftendefined as individualwhoreceived the most nominations (or has most connections) within the network or group
  11. Photo of women: www.trickleup.org
  12. Check not covered in next slides and delete
  13. Community capacity to catalyze changes in attitudes and practices, using participatory action methods to identify significant positive change and identify the capacities which allowed them to bring about those changes (resource mobilization, sense of ownership, collective efficacy, social cohesion, participation and critical thinking and skills. – Catalyzing capacity and network properties of groups will be measure baseline and endlne
  14. What are the benefits of using a social network approach to address FP? Nextwe will share with you presentations on three programs which applied SN approaches in different ways. The first two initiatives implemented by CARE in Ethiopia and CEDPA in Nigeria represent SN approaches, although they were not designed with SN approaches in mind.The last presentation will discuss an initiative which intentionally used SN methods and theory to conduct formative research and design an intervention to address unmet need in Mali. Think about the questions on this slide during these presentations and we will ask for your thoughts on them during the Q&A period.
  15. For example: What is the social role "husband?" Someone can only be a husband if he is married to a woman. If he is not married, then he does not fit under the category of husband. Each one of these categories (i.e. husband, wife, child) can only be defined by regularities in the patterns of relationships with members of other categories Structural equivalence Two nodes are said to be exactly structurally equivalent if they have the same relationships to all other nodes. Example: Children of a specific couple (each child is structurally equivalent because they have the exact same two parents)Next level: Series of hamburger restaurants. There are managers and there are workers. Program examples:- Polygamous husbands (who are connected to more than one wife) are always named as a source of material support (but not monogamous husbands).Females who have only one connection are always named as source of practical supportOther points you might want to make:Pure structural equivalence can be quite rare in social relations, but approximations to it may not be so rare.  In studying a single population, two actors who are approximately structurally equivalent are facing pretty much the same sets of constraints and opportunities.  Commonly we would say that two actors who are approximately structural equivalent are in approximately the same position in a structure.Regular equivalence deserves special attention because it gets at the idea of the "role" that an actor plays with respect to occupants of other "roles" in a structure.  The idea of a social role, which is "institutionalized" by normative and sanctioned relationships to other roles
  16. Open floor for discussion