SlideShare a Scribd company logo
© 2014 I www.harmsentilneyshane.com
Behaviour change in the workplace
02.04.2014
© 2014 I www.harmsentilneyshane.com
Introduction.
© 2014 I www.harmsentilneyshane.com
Hearts & Minds. Research Tools.
Visitorhospitality
Stafflunchroom
Printingand
copying
Quietworking
Confidential
phonecalls
Working
environment
locations
Conferencecalls/
Videoconferencing
-100
100
Meeting
rooms
Electronicfiling
Interactionwith
colleagues
Working
environment
Ambience
Beveragestations
Showers
Breakoutspace
How you work WellbeingInformation
Needs
met
50
-25
-50
21
-9
62
34
64
40
51
62
44
-34
62
-35
-30
-18
12 10 9
-3
14
35
-20
41
-12
37
75
25
-75
38
17
32
65
0
-22
3
Communication
Activity Support Questionnaire Is it well supported?Is it important?
© 2014 I www.harmsentilneyshane.com
Sustainability Wheel
Hearts & Minds. Research Tools.
Sustainability
20
40
60
80
100
Least
important
Very
important
© 2014 I www.harmsentilneyshane.com
20
40
60
80
100
Least
important
Very
important
Sustainability
Represents how well
it currently performs
Represents how
important it is to the
business
Hearts & Minds. Research Tools.
© 2014 I www.harmsentilneyshane.com
Planning principles. Big wins.
“New workplace = new behaviours”
Flexibility in layout – plan for longevity
Work with, not against, the building fabric
Everyone has direct access to natural daylight
Consolidate cellular spaces within the darker
floor plate
Consolidate resource areas – distribution of
shared spaces
Allow teams to flex within the space
Encourage opportunities for collaboration
Use materials that will stand the test of time
Keep a neutral base palette
© 2014 I www.harmsentilneyshane.com
...so connect the new workplace with:
Reinforcing new, more sustainable behaviours
Careful and appropriate selection of materials
Encourage positive cultural initiatives
Lifecycle mentality
Brand values – the message (both internally and
externally)
Old habits die hard….
© 2014 I www.harmsentilneyshane.com
Farleigh Court I Flax Bourton I BS48 1UR T 01275 465 200
The Printworks I Dunstable Rd I TW9 1RR T 020 8439 2970
www.harmsentilneyshane.com

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Harmsen Tilney Shane - Buildings and Behaviour April 2014

  • 1. © 2014 I www.harmsentilneyshane.com Behaviour change in the workplace 02.04.2014
  • 2. © 2014 I www.harmsentilneyshane.com Introduction.
  • 3. © 2014 I www.harmsentilneyshane.com Hearts & Minds. Research Tools. Visitorhospitality Stafflunchroom Printingand copying Quietworking Confidential phonecalls Working environment locations Conferencecalls/ Videoconferencing -100 100 Meeting rooms Electronicfiling Interactionwith colleagues Working environment Ambience Beveragestations Showers Breakoutspace How you work WellbeingInformation Needs met 50 -25 -50 21 -9 62 34 64 40 51 62 44 -34 62 -35 -30 -18 12 10 9 -3 14 35 -20 41 -12 37 75 25 -75 38 17 32 65 0 -22 3 Communication Activity Support Questionnaire Is it well supported?Is it important?
  • 4. © 2014 I www.harmsentilneyshane.com Sustainability Wheel Hearts & Minds. Research Tools. Sustainability 20 40 60 80 100 Least important Very important
  • 5. © 2014 I www.harmsentilneyshane.com 20 40 60 80 100 Least important Very important Sustainability Represents how well it currently performs Represents how important it is to the business Hearts & Minds. Research Tools.
  • 6. © 2014 I www.harmsentilneyshane.com Planning principles. Big wins. “New workplace = new behaviours” Flexibility in layout – plan for longevity Work with, not against, the building fabric Everyone has direct access to natural daylight Consolidate cellular spaces within the darker floor plate Consolidate resource areas – distribution of shared spaces Allow teams to flex within the space Encourage opportunities for collaboration Use materials that will stand the test of time Keep a neutral base palette
  • 7. © 2014 I www.harmsentilneyshane.com ...so connect the new workplace with: Reinforcing new, more sustainable behaviours Careful and appropriate selection of materials Encourage positive cultural initiatives Lifecycle mentality Brand values – the message (both internally and externally) Old habits die hard….
  • 8. © 2014 I www.harmsentilneyshane.com Farleigh Court I Flax Bourton I BS48 1UR T 01275 465 200 The Printworks I Dunstable Rd I TW9 1RR T 020 8439 2970 www.harmsentilneyshane.com