Hannah Rajendran is a business analyst with over 5 years of experience. She has expertise in requirements gathering, analysis, documentation and project management. Currently working with JP Morgan Chase, she has led projects related to regulatory reporting in Madrid, Peru and an asset cleanup project. She is proficient with tools like Oracle, Business Objects and has strong communication, analytical and problem-solving skills.

1. Hannah Rajendran
Mobile: +91 9036504533 Email:hannahjenny16@gmail.com
Profile
Result-oriented and accomplished Business Analyst with a proven track record of 5 years. Comprehensive
knowledge of SDLC and various phases like Requirements, Analysis/Design, Development and Testing. Have
Experience in serving as a primary liaison between business, operations, legal, sales representatives and
technology teams. Corporate Sector BS / P&L operations expert, VAT expertise, Oracle & Business Objects
proficiency, Reconciliation specialist and running Month end close for diverse line of businesses.
Objective
To help build operational synergies that would benefit the firm at large and reciprocally help me in succeeding
with the organization.
Key Skills
 Able to manage individual responsibilities and also contribute successfully to team deliveries on long term
projects.
 Full life cycleanalysis and documentation, including Terms of Reference, Business Requirements, Functional
Specifications and Implementation Plans.
 Excellent verbal and written communication skills. Able to document and present the results of analysis clearly
and concisely.
 Effectivemanagement of stakeholder relationships at all levels of the business (both internally and with third
party suppliers).
 Good business-facing skills and ability to successfully solvenon-technical business and process issues.
Professional Contour
 Business Analyst (May-2014 – Current)
 Senior Finance Ops Specialist (Aug -2011 to Apr -2014)
Work Experience:
BusinessAnalyst
JP MorganChase (May-2014– Current)
(Oneof the oldest,largestandbest-knownfinancialinstitutionsin theworld)
Projects
Madrid & Peru Reg Reporting:
To support JP Morgan to be compliant with regulatory requirements from Bank of Spain and Central bank
of Peru.
ResponsibilitiesInclude:
 FSD preparation and business sign-off
 Data Enrichment documentation
 Requirement walk through with development and QA teams
 Uploading requirements in ALM
 Review Design document and sign-off
 Liaison between business and development.

2.  Tracking & closing defects in ALM
 ProjectEstimation and Status reporting to upper management
 Support production implementation and validation
 closely supervising variance tracking and variance resolution activities while timely intercepting and
classifying those that belong to change requests (CR)
 Functional Testing
SeniorFinanceOpsSpecialist
JP MorganChase(Aug-2011 to Apr-2014)
ResponsibilitiesInclude:
 Expertise on Fixed Asset Reconciliations (balancesheetand P & L recs) forUK & EMEA regions.
 Performing VAT reconciliation ondaily and monthly basis.
 Expertise in Fixed Asset capitalization.
 Expertise in asset maintenance such as retirements, transfers, reclassifications.
 Reviewing Month End reconciliations prepared by colleagues and submitting to the LOB’s forreview and GLRS
sign off.
 Performing VAT trade to recover VAT fromthe UK Government.
 Assisting the LOB’s in manual postings if any discrepancies in the GL.
 Handling LOB queries on fixed assets and GL Postings.
 Managing the team in manager’s absence & Handling high level escalations.
 Regular Follow up on aging buckets of invoices falling due month on month basis for Capitalization.
 Assisting the team leader in various daily and monthly Reports like KPI, Monthly Ops PPT&Dashboard.
 Training newly joined individuals and cross functiontraining
 Givingupdatesabout the progress of the process on a weekly basisto the management
 SOP/ DOP updatingis promptly& immediatelydone when a change in process is identified.
 Working on variousmappingissue caused due to SCA- FAC mapping.
 Preparing BRD to raise WRMs.
 Responsible for FX trades to convert non USD invoices for UK capitalizations.
 Processing SDAC tickets through mainframe.
Projects contribution:
Mirror Org Onboarding: This project was forsimplifying the UK entity into 4 other small entities under same
books of accounts. This project required testing the entire BAU scenario in UAT.
Key contributions Included:
 Playedan important role in getting the testing completed within the timelines provided
 Issues and defects were raised during the testing phase and got it resolved before project go live
 After on boarding the sub LE’s I have taken the end to end ownership of performing reconciliations and
certifyingthe same to the controls team along with other activities like capitalizations and asset maintenance.
Asset Cleanup project: During 2012 wehad to retire 12000 odd assets as part of this project.I had retired 6000
assets and was one of the key resources to get the projectcompleted in 50% lesser tenure than expected.
Oracle R12 Implementation: One of the biggest projects of CAP. We had to implement the new Oracle
Version across functions.
Key contributions Included:
 All the functionalities of oracle were tested cycleby cycle.Playeda major role in completing the testing within
the time frame prescribed
 Responsible toupdate DOP/SOP withthe changes in the system and its functionalities.

3.  Responsible forproviding confirmation on the reports that was to be replicated in the new oracle version.
 Worked on defects and have been supportive to rectify and replicate the functionalities as expected.
 Responsible forpost testing GL validation on all the changes made to the assets in oracle.
IT USER EXPERIENCE: Oracle 11i & R12, Arriba, BusinessObjects, Mainframe, SQL (Basics), ALM
AcademicQualifications
Bachelors in Business Management
Areas of Strength:
 Skilled at learning new concepts quickly,working wellunder pressure
 Team-player
 Multitasking & Flexible working attitude.
 Ability to train new individuals.
Achievements
 Received the A Team Award (Team award) in the months of June, Sept 2012 & Nov 2013
 Received the Extra miler Star Award in the months of Oct2012 & Dec 2013
 Received the Extra miler Award in the month of Nov 2012
Other Activities:
 Actively participated in the P.com(PeopleCommittee) activities and won many awards & also been an active
Spoc in GFI People committee.
 Have been an enthusiastic coordinator in organizing year end bash and other fun activities.
 Member of the Access Ability Group.
 Have been the Emcee formany events
 Member of the technology core committee for people initiatives
Personal Particulars:
Languages : English, Kannada, Hindi, Tamil
Hobbies : Music, Books, Painting, Arts & Crafts.
Place: Bangalore
Date: