Hamza Swedan is seeking a challenging and financially fulfilling career opportunity focusing on building excellent customer/business relationships. He has 15 years of experience in business development, sales, public relations and administration. His qualifications include the ability to adapt to changing environments, work hard, multi-task under pressure and build trusted relationships. He is proficient in Arabic and English.
1. References: Available up on request
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OBJECTIVE
To be able to pursue a challenging and financially fulfilling career opportunity in all areas focusing in
Building an excellent customer/client business relationship.
QUALIFICATIONS
Can easily adapt to a rapidly changing and challenging world of business.
Work dedicated and hardworking individual.
Multi-‐tasking and ability to work under pressure.
Ability to build a good & fast trusted relation with customers / brokers.
Apportion the work to the employees in equitable manner.
PROFESSIONAL EXPERIENCE
Head of Business Development.
Al Nadir,Co -‐ Paris Gallery. Tripoli-‐ Libya.
1-‐ Retail locations: Find locations for retail according to retail opening plan.
a. Finalize retail opening plan with GM including number, sizes and rent budget.
b. Prepare locations proposal to be updates regularly.
c. Scout and propose new opportunities not previously included in the plan.
d. KPI is to reach the objectives in number of locations, quality of location and rent objective.
2-‐ Recruitment: Identify potential candidates according to manpower plan.
a. Finalize manpower plan with GM including JDs and packages.
b. Regularly scout for candidates locally to fill the manpower request.
c. Implement with GM rewards and recognition plan for staff.
3-‐ Sourcing suppliers: Identify potential suppliers for retail business including.
a. Contractors.
b. Interior designers.
c. Maintenance companies.
4-‐ Finding warehouse:Identify warehouse for business.
5-‐ Market intelligence: Gather information about market and competition on a regular basis.
6-‐ Corporate business: Make contact with corporate entities to develop corporate business on the long term.
7-‐ Internal reporting to GM:Report on a regular basis inside information about the company not usually
accessible through financial reports etc.
Hamza Swedan
+ 971 50 793 7561
+ 218 91 315 5224
swidan_hamza@hotmail.com
2. References: Available up on request
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Admin Sales Executive
National health insurance company -‐
Daman
UAE
(Dec 04 2011)
To solve & to find out a proper solutions to all issues that happen between the broker and the underwriters, also
to advice the customer / broker to provide us with all the proper documents to not be rejected by the
underwriters, also I provide the broker / customer all information / queries that they need. Regular coordination
between client & underwriters.
Supervisor, Technical Direction
Allibyia Medical Insurance Company
Tripoli – Libya
2009 – Nov 2011
Assigned as a supervisor on the technical direction, my duties was to provide the best offers
& ideas to our clients. We were dealing With ministries, institutions, local and foreign companies also.
competitive prices have to be discussed with the Reinsurer which is located in London, and to find solutions
and facilitate the medical and financial difficulties
for both the insured and Service Provider “clinics” local, regional & global.
Achievements:
Within a year and a half the income was nearly $ 7.5 million and the number of member
more than 42 thousand members.
Also commissioned to create a reinsurance section, and the claims section. Assigned directly
from the Board of Directors in Committee of Negotiations with Munich Insurance Company
"German”.
Head of Public Relations Unit
Libyan company for preparation & urban
Development
Tripoli – Libya
(2008 – 2009)
• Coordination with media agencies and provide them with the latest developments of the company.
• Coordinate with the heads of departments on the drafting and scheduling will be published.
• Also mandated with 3 colleagues to create the first exhibition of the company. The visitors were at
the level of ministers, institutions and local and foreign companies.
Public Relation Officer
Economic & Social Development Fund,
Tripoli – Libya
2007 -‐2008
(Economic & social development fund, is the largest financial institutions of the Libyan state).
I was the one who in charge to coordinate for the majority of the meetings with businessmen
and managers of foreign companies and delegates, with the Development Fund Manager and
the rest of the departments’ managers in the organization. Also to follow-‐up hotel
reservations for the guests.
Feb 2002 – 2004
3. References: Available up on request
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Head of Public Relations unit
Irish company for Construction,
Tripoli – Libya
Head Office and 90% of employees were in the region of Benghazi East of Libya. I was in the
Tripoli office and charged to follow the Procedure for foreigner employees in the capital if
required. As I following our dues financial with the Ministry of Finance and some public
institutions; also arrangement for meetings with officials to end some of the projects and
provide Offers for new projects and translation in some cases to the Executive Director of the
Company.
I was in charge to follow with all the case in Tripoli.
Receptionist
Corinthia Hotel
Malta
May 2000 – Sept. 2001
Working within a reception environment providing a telephone answering, and reception
service as well as organizing the post, welcoming visitors and providing hospitality towards
guests and clients.
Responsibilities included receiving and distributing messages from telephone/email as
appropriate, taking clear messages and passing these promptly to the appropriate member of
the team using judgment of urgency.
Responded to queries promptly and in a friendly manner.
Guide
EC English Language Center
Malta.
1999 – Feb. 2000
Responsible for leading a group of 15 overseas students through a series of daily activities,
& solving their issue in Malta, till depart time.
Interacted with ES School on a daily basis, providing daily updates on their student’s
behavior and achievements.
EDUCATION
Name of University: University of Tripoli
Bachelor Degree: BA Arts
Year Graduated in College: 2006 – 2007
4. References: Available up on request
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LANGUAGES
§ Arabic, native language. English, excellent spoken and written
commands.
PERSONAL DETAILS
§ Date of Birth: Nov 27 1980.
§ Nationality: Libyan
§ Gender: Male
§ Marital State: Single
§ Home Address: Tripoli-‐LIBYA
SKILLS
Enjoy educate, serve and sell customers.
Interested in the study of markets and market demand.
Enjoy working to meet the challenge of quotes and other goals.
A strong believer in “Team work spirit” concept.
Self-motivated, enthusiastic, quick learning, excellent sales and
communication skills.
Solid background in utilizing the Internet and Email as effective tools for research .