Slides from a workshop put up by UX Champaign Urbana (http://www.meetup.com/UXBookClubCU/) describing the process and benefits of Usability Testing. Workshops took place from October 12-November 1, 2014 and the [co][lab]. For more information: http://usabilitypopuplab.com/
Graham Thomas - Software Testing Secrets We Dare Not Tell - EuroSTAR 2013TEST Huddle
EuroSTAR Software Testing Conference 2013 presentation on Software Testing Secrets We Dare Not Tell by Graham Thomas.
See more at: http://conference.eurostarsoftwaretesting.com/past-presentations/
The document provides guidance on end user testing, including its purpose and key principles. It discusses testing roles like moderator, note taker, and observers. It outlines the testing process from briefing to task-based testing. Key things to watch for include leading questions, asking design questions, feeling too opinionated, and using technical terms. Overall the document aims to help make user testing insightful for improving product design and usability.
Exploratory Testing with the Team outlines a journey of implementing exploratory testing (ET) sessions with a development team. The document describes the problems that only testers were doing testing and developers did not see it as their responsibility. It then details the six steps to set up ET sessions: 1) educate others on ET basics, 2) plan sessions with charters, 3) prepare test systems, 4) conduct time-boxed testing sessions, 5) debrief on findings, and 6) celebrate successes. Initially sessions were successful with many defects found. However, attendance declined over time as developers made excuses to not participate. The document advocates not giving up and keeping the spirit of ET by making it a regular part of development through
Code review as a technique for improving code quality exists for a very long time, but still it is not something that everybody embraces. Management might consider it time consuming. Developers might have had bad experience or they struggle with reviews.
Correctly done code reviews bring many benefits to everyone included in process: developers individually, teams, companies, clients and end users.
This presentation explains what code reviews are, what benefits they bring and, most importantly, how to do them right.
When you need to bring along the product team for help on a guerilla usability study, this is a quick intro to their role in the study and how to be a good facilitator.
Have you ever wanted to test your website or web app with users, but haven’t been sure which are the best tools and techniques to use to ensure you get the most out of it? Chris Bush walks you through the core concepts of guerrilla usability testing, shows how you can use it in your own projects and shares some of his favourite ideas, tips and tricks for making most of your users’ time.
This slideshow covers.
+ Making your users comfortable and setting up a room for testing;
+ Testing on laptops and devices;
+ Tips and tricks for capturing your notes that can save you hours of analysis time;
+ Bonus section: Testing out early concept work with users.
Slides from a workshop put up by UX Champaign Urbana (http://www.meetup.com/UXBookClubCU/) describing the process and benefits of Usability Testing. Workshops took place from October 12-November 1, 2014 and the [co][lab]. For more information: http://usabilitypopuplab.com/
Graham Thomas - Software Testing Secrets We Dare Not Tell - EuroSTAR 2013TEST Huddle
EuroSTAR Software Testing Conference 2013 presentation on Software Testing Secrets We Dare Not Tell by Graham Thomas.
See more at: http://conference.eurostarsoftwaretesting.com/past-presentations/
The document provides guidance on end user testing, including its purpose and key principles. It discusses testing roles like moderator, note taker, and observers. It outlines the testing process from briefing to task-based testing. Key things to watch for include leading questions, asking design questions, feeling too opinionated, and using technical terms. Overall the document aims to help make user testing insightful for improving product design and usability.
Exploratory Testing with the Team outlines a journey of implementing exploratory testing (ET) sessions with a development team. The document describes the problems that only testers were doing testing and developers did not see it as their responsibility. It then details the six steps to set up ET sessions: 1) educate others on ET basics, 2) plan sessions with charters, 3) prepare test systems, 4) conduct time-boxed testing sessions, 5) debrief on findings, and 6) celebrate successes. Initially sessions were successful with many defects found. However, attendance declined over time as developers made excuses to not participate. The document advocates not giving up and keeping the spirit of ET by making it a regular part of development through
Code review as a technique for improving code quality exists for a very long time, but still it is not something that everybody embraces. Management might consider it time consuming. Developers might have had bad experience or they struggle with reviews.
Correctly done code reviews bring many benefits to everyone included in process: developers individually, teams, companies, clients and end users.
This presentation explains what code reviews are, what benefits they bring and, most importantly, how to do them right.
When you need to bring along the product team for help on a guerilla usability study, this is a quick intro to their role in the study and how to be a good facilitator.
Have you ever wanted to test your website or web app with users, but haven’t been sure which are the best tools and techniques to use to ensure you get the most out of it? Chris Bush walks you through the core concepts of guerrilla usability testing, shows how you can use it in your own projects and shares some of his favourite ideas, tips and tricks for making most of your users’ time.
This slideshow covers.
+ Making your users comfortable and setting up a room for testing;
+ Testing on laptops and devices;
+ Tips and tricks for capturing your notes that can save you hours of analysis time;
+ Bonus section: Testing out early concept work with users.
The document outlines a design thinking process with the following key steps:
1. Empathize and define - Create an empathy map and problem statement to clearly define stakeholders and problems.
2. Ideate - Brainstorm multiple ideas and pick the most practical, disruptive, and favorite ideas.
3. Prototype - Create quick prototypes and test with prospective users, revising the prototypes based on testing feedback.
The process emphasizes empathizing with users, brainstorming many ideas, quick prototyping, and iterative user testing.
Steve Bromley - Running User Tests for VR Gamesuxbri
1. Make sure the room setup does not cause technical or usability issues during testing and keeps users safe.
2. Adjust the study design to account for players not being able to hear instructions since they are in VR.
3. Help new VR users with setup and recruit resilient participants able to handle usability issues.
Expecting the Unexpected: Preparing for Successful User Research Sessions (Do...Fiona Tranquada
The document discusses how to prepare for successful user research sessions by anticipating and planning for unexpected situations. It recommends identifying potential issues before a study, such as participants being late or unable to complete tasks. The authors advise establishing backup plans, like scheduling extra participants or creating paper surveys. They also suggest preparing the product, space, and technology to avoid technical problems. Guidelines are provided for briefing participants and observers. The document stresses practicing moderating skills and technical setups to improve sessions. The overall message is that thorough preparation can help user researchers successfully handle unexpected challenges during studies.
Usability testing is the easiest, cheapest way to know how users are interacting with your website or app. Users can view an existing site to see where it can improve or get a sneak peek at something in progress and discover where it is falling short. Usability testing can be performed on mobile devices, applications, remotely, or on the sidewalk in front of your office. In short, usability testing is extremely flexible. During this talk we will share our experiences with usability testing and arm you with techniques that you can take away and try on your own. We'll also discuss the pop-up lab we hosted on usability testing in October 2014 and how the concept might benefit your organization. Usability testing is a tool you should have in your toolbox.
Presenters: @MelindaMiller & @CateKompare
Observer Rubric: http://tinyurl.com/webcon15rubric
Advocating for usability: When, why, and how to improve user experiencesSarah Joy Arnold
This webinar will include a short description of why user experience matters, an exploration of when, why and how to do surveys, interviews and usability testing, and conclude with a discussion on how to be an advocate for users at your library.
The document discusses how to conduct user testing with limited resources. It introduces user testing and its benefits, such as gaining an evidence base and resolving conflicts. Several testing methods are described, including think aloud testing. Guidelines are provided for developing a test plan by defining what to learn and writing test scenarios and inquiries. The document then covers logistics like recruiting users and integrating testing into a project. Overall, the document aims to demonstrate that user testing can be done in an affordable, scalable way to improve digital products and services.
Startup Weekend - Validate Your Idea, Crash Course in User Researchingridod
This document provides guidance on conducting user research to validate a product idea. It emphasizes that qualitative user research is important to identify user behaviors, needs, and problems in order to reduce the risk of building the wrong product. It recommends understanding the problem from the user's perspective by asking "why" multiple times, conducting ethnographic research by observing users in their environment, and performing interviews without leading questions. The document also provides tips on recruiting test subjects, testing prototypes as early as possible, and tools for remote user research.
This document provides an introduction to Lean UX and UserTesting. It defines UX and Lean UX, discusses the benefits of user testing such as increased revenue and decreased costs, and outlines the UserTesting process including defining objectives, writing tasks, analyzing results, and using metrics and notes. UserTesting allows remote, unmoderated usability testing of digital products through video recordings of testers interacting with designs. The document provides tips for effective user testing through UserTesting.
User Experience Basics for Product ManagementRoger Hart
User Experience (UX) has matured as a discipline and radically changed how products are delivered. It touches workflows, usability, customer needs, and of course visual design and UI. Product managers can't ignore it, even if they want to... and if they want to, they're probably wrong. The tools of User Experience can help us get closer to our customers and differentiate our products.
Lightweight and ‘guerrilla’ usability testing for digital humanities projectsMia
The document discusses lightweight and guerrilla usability testing methods for digital humanities projects. It outlines how to plan tests with minimal resources, including recruiting 1-3 participants and testing with paper or early prototypes. Tests can be run quickly in public spaces to get feedback. The key steps are deciding what to test, writing tasks and scenarios, conducting the test while taking notes, then prioritizing fixes. The goal is to improve designs through an iterative process of quick, low-cost testing with real users.
Light Weight Methods to Drive Your Designs ForwardNicole Capuana
Product teams these days need to be moving quickly and iteratively in delivering great products. At times though, teams can get stuck on how to move the designs forward. Sometimes it’s because of unexpected complexity and other times there are multiple paths to explore.
In this workshop, participants will experience a variety of methods that help teams gain a shared understanding through collaboration with clients, product owners, and key stakeholders. Each of the methods covered are light-weight and can be adopted by teams at any stage in the product design and development. Learn how to:
+ get started with user research,
+ define personas,
+ generate and turn ideas into solid solutions,
+ create low-fidelity mockups that can be tested with users immediately,
+ conduct a usability test,
+ synthesize your findings,
+ and gain focus for the product through games and structured discussion.
Every method covered will focus on designing a mobile app so that participants get the full experience of how each method fits into designing a product.
Don't worry if you don't have any UX background, this workshop will guide you through exercises. And if you're a UX rockstar, come flex your usability prowess with other professionals. Come learn and share tips & tricks! Everyone on a product team can benefit from this hands-on practice.
This document provides guidance on conducting usability testing to improve product design. It recommends: 1) Conducting speed tests with users to understand behaviors and issues; 2) Building a tester community from real users to provide feedback; 3) Testing frequently with small groups to incorporate feedback early. It outlines when and what to test, how to prepare by determining goals and tasks. It provides a testing protocol, including introducing yourself, having users think aloud, and asking questions without justifying designs. The key is to listen, take notes on positive and negative experiences, and use the insights to reinforce successes and address problems.
Advocating for Usability: When, Why, and How to Improve User Experiencesnclatechandtrends
This document discusses advocating for usability and improving user experiences. It outlines several user experience methods like surveys, interviews, and usability testing that can provide insights into how users interact with systems. Surveys ask targeted questions to gauge opinions, interviews dig deeper into why users behave certain ways, and usability testing directly observes users completing tasks to identify pain points. The document emphasizes communicating findings to stakeholders to iterate on designs based on user needs. Advocating for users is key to satisfying their needs and ensuring systems are usable.
Getting Started with User Research was created for the WebFWD weekly interactive seminar. WebFWD ("Web Forward") is Mozilla's Open Innovation program. They support Open Source projects which extend the Web; providing participants with mentorship from industry experts, access to the Mozilla global network, infrastructure and other world-class resources.
The document discusses the process of designing, creating, and evaluating human-computer interaction studies. It covers key aspects of study design including developing hypotheses, selecting populations and tasks, defining metrics, outlining procedures, analyzing data, and addressing confounds and biases. The goal is to empirically test hypotheses about interfaces through well-designed experimental studies.
A workshop that introduces the foundation of Usability Testing which includes tips for planning, recruiting, moderating, as well as collecting metrics using the success rates.
Slides from a 5/10/2017 talk at the Nasdaq Entrepreneurial Center (@theCenter) about a lean research mindset, the mechanics of learning from users, and the structure of a research prototype test session.
How to deliver the right software (Specification by example)Asier Barrenetxea
Talk about Specification by Example. What's the problems it tries to tackle and how to solve them.
I gave this talk at Thoughtworks on a "lunch and learn" meeting for the company.
This is a new version of my previous presentation about "Specification by example"
https://www.slideshare.net/AsierBarrenetxea1/spec-byexample-v2
The document outlines a design thinking process with the following key steps:
1. Empathize and define - Create an empathy map and problem statement to clearly define stakeholders and problems.
2. Ideate - Brainstorm multiple ideas and pick the most practical, disruptive, and favorite ideas.
3. Prototype - Create quick prototypes and test with prospective users, revising the prototypes based on testing feedback.
The process emphasizes empathizing with users, brainstorming many ideas, quick prototyping, and iterative user testing.
Steve Bromley - Running User Tests for VR Gamesuxbri
1. Make sure the room setup does not cause technical or usability issues during testing and keeps users safe.
2. Adjust the study design to account for players not being able to hear instructions since they are in VR.
3. Help new VR users with setup and recruit resilient participants able to handle usability issues.
Expecting the Unexpected: Preparing for Successful User Research Sessions (Do...Fiona Tranquada
The document discusses how to prepare for successful user research sessions by anticipating and planning for unexpected situations. It recommends identifying potential issues before a study, such as participants being late or unable to complete tasks. The authors advise establishing backup plans, like scheduling extra participants or creating paper surveys. They also suggest preparing the product, space, and technology to avoid technical problems. Guidelines are provided for briefing participants and observers. The document stresses practicing moderating skills and technical setups to improve sessions. The overall message is that thorough preparation can help user researchers successfully handle unexpected challenges during studies.
Usability testing is the easiest, cheapest way to know how users are interacting with your website or app. Users can view an existing site to see where it can improve or get a sneak peek at something in progress and discover where it is falling short. Usability testing can be performed on mobile devices, applications, remotely, or on the sidewalk in front of your office. In short, usability testing is extremely flexible. During this talk we will share our experiences with usability testing and arm you with techniques that you can take away and try on your own. We'll also discuss the pop-up lab we hosted on usability testing in October 2014 and how the concept might benefit your organization. Usability testing is a tool you should have in your toolbox.
Presenters: @MelindaMiller & @CateKompare
Observer Rubric: http://tinyurl.com/webcon15rubric
Advocating for usability: When, why, and how to improve user experiencesSarah Joy Arnold
This webinar will include a short description of why user experience matters, an exploration of when, why and how to do surveys, interviews and usability testing, and conclude with a discussion on how to be an advocate for users at your library.
The document discusses how to conduct user testing with limited resources. It introduces user testing and its benefits, such as gaining an evidence base and resolving conflicts. Several testing methods are described, including think aloud testing. Guidelines are provided for developing a test plan by defining what to learn and writing test scenarios and inquiries. The document then covers logistics like recruiting users and integrating testing into a project. Overall, the document aims to demonstrate that user testing can be done in an affordable, scalable way to improve digital products and services.
Startup Weekend - Validate Your Idea, Crash Course in User Researchingridod
This document provides guidance on conducting user research to validate a product idea. It emphasizes that qualitative user research is important to identify user behaviors, needs, and problems in order to reduce the risk of building the wrong product. It recommends understanding the problem from the user's perspective by asking "why" multiple times, conducting ethnographic research by observing users in their environment, and performing interviews without leading questions. The document also provides tips on recruiting test subjects, testing prototypes as early as possible, and tools for remote user research.
This document provides an introduction to Lean UX and UserTesting. It defines UX and Lean UX, discusses the benefits of user testing such as increased revenue and decreased costs, and outlines the UserTesting process including defining objectives, writing tasks, analyzing results, and using metrics and notes. UserTesting allows remote, unmoderated usability testing of digital products through video recordings of testers interacting with designs. The document provides tips for effective user testing through UserTesting.
User Experience Basics for Product ManagementRoger Hart
User Experience (UX) has matured as a discipline and radically changed how products are delivered. It touches workflows, usability, customer needs, and of course visual design and UI. Product managers can't ignore it, even if they want to... and if they want to, they're probably wrong. The tools of User Experience can help us get closer to our customers and differentiate our products.
Lightweight and ‘guerrilla’ usability testing for digital humanities projectsMia
The document discusses lightweight and guerrilla usability testing methods for digital humanities projects. It outlines how to plan tests with minimal resources, including recruiting 1-3 participants and testing with paper or early prototypes. Tests can be run quickly in public spaces to get feedback. The key steps are deciding what to test, writing tasks and scenarios, conducting the test while taking notes, then prioritizing fixes. The goal is to improve designs through an iterative process of quick, low-cost testing with real users.
Light Weight Methods to Drive Your Designs ForwardNicole Capuana
Product teams these days need to be moving quickly and iteratively in delivering great products. At times though, teams can get stuck on how to move the designs forward. Sometimes it’s because of unexpected complexity and other times there are multiple paths to explore.
In this workshop, participants will experience a variety of methods that help teams gain a shared understanding through collaboration with clients, product owners, and key stakeholders. Each of the methods covered are light-weight and can be adopted by teams at any stage in the product design and development. Learn how to:
+ get started with user research,
+ define personas,
+ generate and turn ideas into solid solutions,
+ create low-fidelity mockups that can be tested with users immediately,
+ conduct a usability test,
+ synthesize your findings,
+ and gain focus for the product through games and structured discussion.
Every method covered will focus on designing a mobile app so that participants get the full experience of how each method fits into designing a product.
Don't worry if you don't have any UX background, this workshop will guide you through exercises. And if you're a UX rockstar, come flex your usability prowess with other professionals. Come learn and share tips & tricks! Everyone on a product team can benefit from this hands-on practice.
This document provides guidance on conducting usability testing to improve product design. It recommends: 1) Conducting speed tests with users to understand behaviors and issues; 2) Building a tester community from real users to provide feedback; 3) Testing frequently with small groups to incorporate feedback early. It outlines when and what to test, how to prepare by determining goals and tasks. It provides a testing protocol, including introducing yourself, having users think aloud, and asking questions without justifying designs. The key is to listen, take notes on positive and negative experiences, and use the insights to reinforce successes and address problems.
Advocating for Usability: When, Why, and How to Improve User Experiencesnclatechandtrends
This document discusses advocating for usability and improving user experiences. It outlines several user experience methods like surveys, interviews, and usability testing that can provide insights into how users interact with systems. Surveys ask targeted questions to gauge opinions, interviews dig deeper into why users behave certain ways, and usability testing directly observes users completing tasks to identify pain points. The document emphasizes communicating findings to stakeholders to iterate on designs based on user needs. Advocating for users is key to satisfying their needs and ensuring systems are usable.
Getting Started with User Research was created for the WebFWD weekly interactive seminar. WebFWD ("Web Forward") is Mozilla's Open Innovation program. They support Open Source projects which extend the Web; providing participants with mentorship from industry experts, access to the Mozilla global network, infrastructure and other world-class resources.
The document discusses the process of designing, creating, and evaluating human-computer interaction studies. It covers key aspects of study design including developing hypotheses, selecting populations and tasks, defining metrics, outlining procedures, analyzing data, and addressing confounds and biases. The goal is to empirically test hypotheses about interfaces through well-designed experimental studies.
A workshop that introduces the foundation of Usability Testing which includes tips for planning, recruiting, moderating, as well as collecting metrics using the success rates.
Slides from a 5/10/2017 talk at the Nasdaq Entrepreneurial Center (@theCenter) about a lean research mindset, the mechanics of learning from users, and the structure of a research prototype test session.
How to deliver the right software (Specification by example)Asier Barrenetxea
Talk about Specification by Example. What's the problems it tries to tackle and how to solve them.
I gave this talk at Thoughtworks on a "lunch and learn" meeting for the company.
This is a new version of my previous presentation about "Specification by example"
https://www.slideshare.net/AsierBarrenetxea1/spec-byexample-v2
Remote usability testing and remote user research for usabilityUser Vision
From User Vision's presentation on remote usability testing describing some of the main methods, challenges, tools and tips for successful remote usability testing for user experience
The document provides an overview of remote user testing. It discusses why remote testing should be used, as well as when it should not be used. It then covers different types of remote testing, popular tools for remote testing, tips for effective remote testing, and answers questions from participants. The document concludes by discussing analysis and deliverables from remote testing projects.
The document outlines a 3-day structure for a product design sprint. Day 1 focuses on understanding the problem through lightning talks, affinity mapping, and sketching ideas. Day 2 has teams decide on a solution through sketch presentations and storyboarding a prototype. Day 3 involves prototyping, user testing, and validating the proposed solutions through feedback. The sprint uses divergent and convergent thinking techniques to move from exploring the design space to agreeing on solutions to test.
This document outlines the basic principles of user-centered design (UCD). It discusses how UCD prioritizes users by putting them at the center of design decisions through iterative testing and research. The goal is to optimize the user experience. Key aspects of UCD include discovering user needs through research, defining concepts based on personas, designing prototypes, and evaluating designs through usability testing to identify problems and continually improve the design.
TRENDS IN SOLID WASTE MANAGEMENT Digital Technologies can play a crucial role in making Metro Rizal's waste management systems more circular and sustainable
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Text defines the role, importance and relevance of value based approach in identification, preservation and conservation of heritage to make it more productive and community centric.
2. What is Guerilla Usability Testing?
Guerrilla testing is a
fast and low-cost way
to gain sufficient
insights to make
informed decisions.1
3. What is Guerilla Testing Good for?
●
Identifying clear usability issues
●
Testing assumptions with real users
●
Getting quick feedback when in doubt
●
Best for short tasks needing
no prior knowledge or
experience
4. Whar is Guerrila Testing Not Good for?
●
Komplex UIs or tasks
●
Measuring things
●
Extrapolating distribution of attitudes to the
target audience as a whole
(e.g. “60% of users prefer that variant”)
5. Who can Do it?
●
Anyone who is at least somewhat
– Outgoing and friendly
– Observant
– Patient
6. Who to Test With?
●
Anyone matching the target audience
●
Current users of the tested software if
experience is needed
●
For example
– People met at a pub or café
– Coworkers, fellow students, etc.
– Friends and family (be sure not to always test the
same people!)
7. What do we Need?
●
A UI/UX design (anything from rough
sketches on paper to a coded UI)
●
A place with people matching the target
audience
●
Time
●
Some money for incentives (e.g. a beer per
tester) if testing with strangers
8. What to do? (1)
●
Define your research question
●
Define test tasks and/or questions
●
Bring device or piece of paper with UI on it
●
Ask people if they’d like to try it out for a few
minutes (in exchange for e.g. a beer)
●
Introduce what the UI is about (only as much
as absolutely necessary)
9. What to do? (2)
●
Explain test procedure, ask to think aloud
●
If testing a full application
– Give a few minutes to familiarize with the
product
●
Describe the task
●
Watch users perform the task
– Take notes
– If possible, record voice, screen + interactions
10. Let’s Get Testing!
●
When in doubt, do a guerilla test!
●
Split the work among the team (e.g. five
members do one test each)
●
If you have questions, talk to me or send me
an email ( thomas.pfeiffer@kde.org )
11. Sources / further reading
●
[1] adapted from https://uxmag.com/articles/getting-guerrilla-with-it
●
All images CC0 from https://pixabay.com/
Further reading:
●
http://www.uxbooth.com/articles/the-art-of-guerrilla-usability-testing/
●
https://medium.springboard.com/a-guide-to-the-art-of-guerrilla-ux-tes
ting-69a1411d34fb