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- Disruptive Marketing -
TODAY’S MARKETING ROLE
MARKETING
CUSTOMER SALES
DISRUPTIVE MARKETING
Have a DEEP understanding of the customer journey
So that you can engage with your customers
On the right channel
With the right message
At the right time
To offer the right experience
S.O. W.h.A.T
Treat your audience like real PEOPLE
02
03
01
DISRUPTIVE MARKETING
Deep knowledge of your target audience
Be part of the full journey
Adapt strategy to the digital space
04 Master the online channel/tools
05
ISSUES THIS SOLVES:
Small % reach of your own followers
Hard to get the right target audience for #hashtags
GOAL:
Generate marketing qualified leads with high ROI
STRATEGY:
Paid Twitter ads using keywords for:
Competitor product, brand name, and events
Landing page with something users are willing to give
up info for (contest, challenge, content)
Events have highest ROI, but they need to be big
enough and specific
Example: CES is too broad, but #Knowledge17 isn't
DISRUPTIVE STRATEGIES
Twitter is used
like a newspaper
for news,
fake news,
and gossip
Not much real
engagement
IT CAN:
Be used for social selling
Find sales qualified leads
Network, build, maintain relationships
Be used for communication & announcements
Qualification for leads
Fill in bad data for non-responsive leads/customers
Find competitor’s customers
Invite leads to regional meetings, events, webinars
GOAL:
Grow STRONG leads quickly
STRATEGY:
Own the networking and messaging for sales
Create targeting hit list for each sales person
Test message flows and adjust
Continuous feedback from sales on quality
Handoff with message history
DISRUPTIVE STRATEGIESMost powerful
business
networking tool
for building
relationships.
When done right
this is personal,
authentic, &
helpful!
IDEA (BrightTalk):
Use webinar/meetup sites to find leads based on topics or
competitor product demos, announcements, etc.
Capture leads during research and decision making.
STRATEGY:
Use webinar as a source of leads based on a specific topic.
Scrape data and use social selling to connect.
DISRUPTIVE STRATEGIES
Mastering tools
means you can
be creative.
Can also be used
on Twitter during
competitor
events.
RESULT:
Lead list of people that you know an open issue for them
that they need help with.
Adopt messaging to highlight issue.
IDEA:
Search out negative reviews of competitor products
from real users (social, ITCentralStation, Quora,
StackExchange, StackOverflow, etc.)
STRATEGY:
Create a marketing and sales strategy around
common issues with competitor product that your
product fixes.
Start testing with the users who are complaining.
Switch & save $, time, work smarter not harder, etc
work well here.
DISRUPTIVE STRATEGIES
Review sites are
an endless
source of
opportunities.
NEGATIVE
Reviews
TOOLS I CAN’T LIVE WITHOUT
Ecquire
Rapportive
All analytics
LinkedIn Ninja
EveryoneSocial
Used with social selling to automate flow: lead collection, notes, communication
Qualification, gives you LinkedIn account for an email address
Insights into user experience across buyer journey
Automation for social selling and power networking on LinkedIn
Gamification platform for internal staff to share content
IT CAN:
Give keywords and traffic generated for almost any site
Shows quantity of inbound traffic by domain
Gives ad graphics and traffic generated
Gives competitor traffic info
GOAL:
Accelerate fast, use what works, waste no effort
STRATEGY:
Discover 3rd party content placement
Adopt keywords with high traffic
Adopt ads that work
Create content from quality traffic research
TOOLS I CAN’T LIVE WITHOUT
Marketing tool
for REAL
keywords, ads,
inbound traffic.
Data can not be
found elsewhere!
ENGAGE
LinkedIn http://bit.ly/GeorgeHP
Twitter @Digital_George

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Growth Hacking Top Tips from a Digital Marketing Expert

  • 3. DISRUPTIVE MARKETING Have a DEEP understanding of the customer journey So that you can engage with your customers On the right channel With the right message At the right time To offer the right experience S.O. W.h.A.T
  • 4. Treat your audience like real PEOPLE 02 03 01 DISRUPTIVE MARKETING Deep knowledge of your target audience Be part of the full journey Adapt strategy to the digital space 04 Master the online channel/tools 05
  • 5. ISSUES THIS SOLVES: Small % reach of your own followers Hard to get the right target audience for #hashtags GOAL: Generate marketing qualified leads with high ROI STRATEGY: Paid Twitter ads using keywords for: Competitor product, brand name, and events Landing page with something users are willing to give up info for (contest, challenge, content) Events have highest ROI, but they need to be big enough and specific Example: CES is too broad, but #Knowledge17 isn't DISRUPTIVE STRATEGIES Twitter is used like a newspaper for news, fake news, and gossip Not much real engagement
  • 6. IT CAN: Be used for social selling Find sales qualified leads Network, build, maintain relationships Be used for communication & announcements Qualification for leads Fill in bad data for non-responsive leads/customers Find competitor’s customers Invite leads to regional meetings, events, webinars GOAL: Grow STRONG leads quickly STRATEGY: Own the networking and messaging for sales Create targeting hit list for each sales person Test message flows and adjust Continuous feedback from sales on quality Handoff with message history DISRUPTIVE STRATEGIESMost powerful business networking tool for building relationships. When done right this is personal, authentic, & helpful!
  • 7. IDEA (BrightTalk): Use webinar/meetup sites to find leads based on topics or competitor product demos, announcements, etc. Capture leads during research and decision making. STRATEGY: Use webinar as a source of leads based on a specific topic. Scrape data and use social selling to connect. DISRUPTIVE STRATEGIES Mastering tools means you can be creative. Can also be used on Twitter during competitor events. RESULT: Lead list of people that you know an open issue for them that they need help with. Adopt messaging to highlight issue.
  • 8. IDEA: Search out negative reviews of competitor products from real users (social, ITCentralStation, Quora, StackExchange, StackOverflow, etc.) STRATEGY: Create a marketing and sales strategy around common issues with competitor product that your product fixes. Start testing with the users who are complaining. Switch & save $, time, work smarter not harder, etc work well here. DISRUPTIVE STRATEGIES Review sites are an endless source of opportunities. NEGATIVE Reviews
  • 9. TOOLS I CAN’T LIVE WITHOUT Ecquire Rapportive All analytics LinkedIn Ninja EveryoneSocial Used with social selling to automate flow: lead collection, notes, communication Qualification, gives you LinkedIn account for an email address Insights into user experience across buyer journey Automation for social selling and power networking on LinkedIn Gamification platform for internal staff to share content
  • 10. IT CAN: Give keywords and traffic generated for almost any site Shows quantity of inbound traffic by domain Gives ad graphics and traffic generated Gives competitor traffic info GOAL: Accelerate fast, use what works, waste no effort STRATEGY: Discover 3rd party content placement Adopt keywords with high traffic Adopt ads that work Create content from quality traffic research TOOLS I CAN’T LIVE WITHOUT Marketing tool for REAL keywords, ads, inbound traffic. Data can not be found elsewhere!

Editor's Notes

  1. Disruptive marketing is a state of mind. This type of marketing is about engagement and relationship building, applying the real world relationship expectations with the online world. It can be used to help reach almost every Marketing goal. lead gen, thought leadership, communication, inbound traffic, rank, and more.
  2. Technology has empowered customers with easy access to information, speed, and convenience. Customer’s no longer HAVE to talk to sales. Marketing is the bridge to build a relationship to sales.
  3. Disruptive marketing has many names Engagement Marketing Relationship Marketing Growth Hacking But what meaning do the words “engagement” and relationship have? The connection is PEOPLE and building real authentic relationships with them.
  4. 1. What issues are they solving, what do they need and when 2. Be there every step of the way 3. Online is not a one size fits all strategy 4. To use a tool well you need to know its potential 5. Marketers are relationship builders, treat them like you would in the real world
  5. This strategy can be used on other social platforms that allow for keyword ads including Google AdWords, since users are using it to search for Twitter content with hashtags ServiceNow event - #Knowledge17
  6. Social selling can be used to generate sales qualified and marketing qualified leads it can also be used for thought leadership, customer communication, customer retention, qualification Other professional networking sites like LinkedIn Viadeo (France, China with 65 million members) Xing (Europe with strong DACH Germany · Austria · Switzerland German speaking audience with over 9 million members) - Advertising is available on both
  7. What if you could find a lead cross shopping your competition and you knew what issues they were interested in? Not only is it possible, but it is pretty easy. This can be used on many webinar and meetup sites Some require you to sign up for the event, some don’t. Use name search and image search to find them on LinkedIn. Many people use the same profile photos for multiple online identities. On Twitter you can use this to find people interested in topics or competitor events to find customers.
  8. Create custom lead gen programs for unhappy competitor customers, or your own unhappy customers
  9. LinkedIn Ninja adds buttons to connect ALL and go to the next page, and connect all…and continue to end Can add 100s of people a day One button for skills to “Endorse ALL” or TOP 10 on people’s profiles