This document provides an agenda for a GroupLink conference on their everything HelpDesk product. The agenda includes welcome and introductions, overviews of the key differentiators and benefits of everything HelpDesk, its integration with ZENworks, a product demonstration, Q&A, and a prize drawing. Key differentiators discussed include world-class customer service, ease of use, quick configuration, and integration with asset tracking and reporting capabilities. Benefits highlighted are cross-platform support, its ability to serve different organizational needs, web access, integration with email/calendars and directories, and powerful reporting.