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The document outlines the grievance procedure and timelines. It recognizes that disputes can arise and encourages informal resolution. There are typically 2-3 formal pre-arbitration steps followed by a potential arbitration step where an arbitrator makes a binding decision. The document provides examples to help track timelines, such as an alleged violation occurring on September 15th resulting in a filing deadline of October 5th, and a grievance being filed on October 4th requiring a meeting within 14 days by October 18th.











