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Grievance handling
This document discusses the grievance handling process for a union. It defines a grievance as a workplace violation or dispute between the union or member and management. It outlines the key details ("W" questions) to investigate for a grievance such as who, when, where, what, and why. It provides guidelines for writing grievances including describing the situation, contention, and remedy. It also explains the informal and formal grievance levels, arbitration/court options, and the union's duty of fair representation to its members.
Grievance handling
- 1. Grievance Handling Effectively RepresentingYour Members
- 2. What is aGrievance A workplace violation A dispute between the union or a unit member and management
- 3. Is it aGripe or A Grievance Grounds for a grievance The contract The Law & Education Codes District Rules and policies Past Practices
- 4. The Crucial “W”sof Grievance Investigations Who When Where What Why
- 5. Crucial “W”s (cont.) WHO is involved WHEN did it happen WHERE did it happen WHAT happened (EXACTLY)
- 6. Crucial “W”s Continued WHY is it grievable WHEN must the grievance be filed WHAT are the deadline dates WHAT must be done to make the grievant WHOLE
- 7. Guidelines for writing Grievances The Situation Who, what, when & where The Contention Why is it grievable The Remedy What is needed to remedy the situation
- 8. Grievance Levels Informal An initial attempt to solve the problem at the lowest level. Usually consists of an informal meeting with the grievant,steward and management.
- 9. Grievance Levels Formal Usually steps 1 thru 4 (depending on contract). Must be in writing. Includes through the Board level.
- 10. Grievance Levels Arbitration/Civil Court Types of arbitration Binding Recommendary Civil Court Alternative forum of redress
- 11. Duty of FairRepresentation A Legal Responsibility Union has a duty to represent all people included in the unit, regardless of membership. Union has a duty to investigate all grievance requests fairly. Union must have a basis for not pursuing a grievance.