The document discusses key questions around what makes a great workplace and how organizations can create and sustain great workplaces. It then summarizes the findings of a study assessing organizations in India's retail sector. Some key findings: - Organizations of all sizes can be great workplaces, but the best tend to offer more benefits like flexible schedules, paid vacations, health benefits, and development opportunities. - The best workplaces in retail face less attrition, hire more through internal referrals, and ask fewer employees to leave involuntarily. - Employee perceptions of the best workplaces are more positive in areas like fair pay, unique benefits, and management delivering on promises. - Overall, organizations identified as having great