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What makes a 
good tester 
Discussion 
Head 
Thinking, Intelligence, Analytical 
Context Analysis 
Ability to see and 
realign to the 
bigger picture 
Business Strategy 
Programme / Project 
Inquisitor 
(Careful) 
Observation 
Eye for detail 
Alert for 
the unexpected 
the unusual 
Investigation 
Natural Sceptic 
Inquisitive nature 
Communication 
Questioning 
Asking the RIGHT questions 
Not 
anticipating 
or prejudging 
the answer 
Listening 
Writing 
Charters 
Strategy / Test Plans 
Presentation 
Verbal reporting 
Intelligence 
Logical 
Analytical 
Quick Thinking / Cunning 
Speed Reading! 
Creativity 
Test Design 
Crafting Questions 
/ Test to reveal 
Product Information 
Important bugs 
Different ways to tell 
the testing story 
Diverse Ideas 
Test Design 
Use of Heuristics 
Mental "shortcuts" 
Build their own 'toolkits' 
Strong Mental Models 
Unconventional Influences 
Critical Thinking 
Review & explain logic 
Evaluation / Analysis 
Looking for errors in their 
own thinking / reasoning 
Good use of Safety 
Language 
Knowledge 
Testing 
Business 
Processes 
Culture 
Technology 
Programming 
Of other fields 
Sense of balance 
Fit for purpose 
Recognise 'good enough' 
Knowing when to 
stop testing 
Problem solving 
Heart 
Passion, Courage, Not Giving Up 
Adaptability 
Intuition 
Proactive 
Flexible 
Bias Recognition 
Your own 
Other peoples' 
Courage 
To be prepared to fail 
To stand their ground 
To fight for the critical tests 
To recognise your own weaknesses 
Assertiveness 
Communication 
Listening 
Influencing 
Respect 
Positivity 
Empathy 
Compassion 
Good network 
Honesty 
Taking Responsibility 
Not giving up 
Endurance 
Determination/Tenacity 
Sense of (gallows) humour 
Self-motivation 
Persistence 
Thick skinned 
Body 
The Guts, Delivering the Service 
Time Management 
Productivity 
Self Management 
Prioritisation 
Work unsupervised 
Organised Self-sufficient 
Handle chaos 
Sledge-hammer avoidance 
Experience / Expertise 
Working 
Testing 
Development 
Coding 
Technical 
Data 
Industry 
Life 
Communication 
Questioning 
Asking the RIGHT questions 
Not 
anticipating 
or prejudging 
the answer 
Listening 
Note taking 
Evidence Capture 
"What's your status?" Verbal reporting 
Influencing 
Negotiating 
Pragmatic 
Compromise 
Presentation 
Written Communication 
Bug Reports 
Test Summaries 
Mediated Metrics 
Test Framing 
Mission 
Activity 
Propositions Using Conclusions Connections 
Resourcefulness 
"Rich resources" 
Soul 
Quality, Value, Getting Better 
Ongoing (Rapid) Learning 
What's the best test I 
could do next? 
Value v Cost v Mission? 
Desire to be a better tester 
Passion 
Discipline 
Self Driven 
Self Pride 
Quality focus 
Risk Management 
Analysis 
Identification 
Mitigation 
Appropriate 
QIO= Defects= 
business competitive advantage 
Fixed = benefit availability for delivery 
Accountability 
Knowing when to stop! 
Willing to share / mentor 
Not just with other testers 
Applied through 
PRACTICE! 
Fit with project / context 
Then 
For each skill 
Why? 
Example? 
Puzzle 
Could you pick a top 5-10? 
How 
Where Objectives 
To share my thoughts on what 
makes a good tester 
To set out a starting point for the discussion 
To pick your brains! 
gaps? 
errors? 
value? 
To hopefully provide, with your 
(collective) help, an improved model you 
can take away 
What makes a good tester v2 HHBS.mmap - 27/09/2013 - Mindjet

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Graham Freeburn - What Makes a Good Tester - EuroSTAR 2013

  • 1. What makes a good tester Discussion Head Thinking, Intelligence, Analytical Context Analysis Ability to see and realign to the bigger picture Business Strategy Programme / Project Inquisitor (Careful) Observation Eye for detail Alert for the unexpected the unusual Investigation Natural Sceptic Inquisitive nature Communication Questioning Asking the RIGHT questions Not anticipating or prejudging the answer Listening Writing Charters Strategy / Test Plans Presentation Verbal reporting Intelligence Logical Analytical Quick Thinking / Cunning Speed Reading! Creativity Test Design Crafting Questions / Test to reveal Product Information Important bugs Different ways to tell the testing story Diverse Ideas Test Design Use of Heuristics Mental "shortcuts" Build their own 'toolkits' Strong Mental Models Unconventional Influences Critical Thinking Review & explain logic Evaluation / Analysis Looking for errors in their own thinking / reasoning Good use of Safety Language Knowledge Testing Business Processes Culture Technology Programming Of other fields Sense of balance Fit for purpose Recognise 'good enough' Knowing when to stop testing Problem solving Heart Passion, Courage, Not Giving Up Adaptability Intuition Proactive Flexible Bias Recognition Your own Other peoples' Courage To be prepared to fail To stand their ground To fight for the critical tests To recognise your own weaknesses Assertiveness Communication Listening Influencing Respect Positivity Empathy Compassion Good network Honesty Taking Responsibility Not giving up Endurance Determination/Tenacity Sense of (gallows) humour Self-motivation Persistence Thick skinned Body The Guts, Delivering the Service Time Management Productivity Self Management Prioritisation Work unsupervised Organised Self-sufficient Handle chaos Sledge-hammer avoidance Experience / Expertise Working Testing Development Coding Technical Data Industry Life Communication Questioning Asking the RIGHT questions Not anticipating or prejudging the answer Listening Note taking Evidence Capture "What's your status?" Verbal reporting Influencing Negotiating Pragmatic Compromise Presentation Written Communication Bug Reports Test Summaries Mediated Metrics Test Framing Mission Activity Propositions Using Conclusions Connections Resourcefulness "Rich resources" Soul Quality, Value, Getting Better Ongoing (Rapid) Learning What's the best test I could do next? Value v Cost v Mission? Desire to be a better tester Passion Discipline Self Driven Self Pride Quality focus Risk Management Analysis Identification Mitigation Appropriate QIO= Defects= business competitive advantage Fixed = benefit availability for delivery Accountability Knowing when to stop! Willing to share / mentor Not just with other testers Applied through PRACTICE! Fit with project / context Then For each skill Why? Example? Puzzle Could you pick a top 5-10? How Where Objectives To share my thoughts on what makes a good tester To set out a starting point for the discussion To pick your brains! gaps? errors? value? To hopefully provide, with your (collective) help, an improved model you can take away What makes a good tester v2 HHBS.mmap - 27/09/2013 - Mindjet