This document provides a summary of Grace Huang's experience and responsibilities in supply chain planning and logistics management. She has over 15 years of experience creating production forecasts, issuing purchase orders, managing inventory levels and shipments, working with suppliers and warehouses, and tracking orders. Her roles have included supply planning manager, logistics manager, and account/product manager.

1. Grace Huang
San Lorenzo, CA 94580
SUMMARY
Supplychain/production planning–
 Create models for demand vs supply plan.
 Present the model in company’s monthly S&OP meeting.
 Execute the production plan after S&OP meeting by sending the production forecastto suppliers
 Creating/sendingPO to suppliers based on LT (lead time).
 Monitor and track production to meet with demand schedule.
 Work with sales teamwhenever it’s necessary - make sure our sales dynamic demand and priority Changewill be
reflected in the production plan immediately.
 Consolidateproduction plan into daily (or weekly) FG incomingreport for sales team.
 Alert sales for potential shortageor excess.
 Manage suppliers on a day to day basis
 Conduct daily conference call with suppliers,includeCMand tier 2 manufacturers in Asia,makingsure production
schedules meet with the demand.
 Detect and escalateany potential or hidden crisisto production scheduleand try to find a possiblesolution in timeto
minimizeany possibleimpactto demand.
 Negotiate costdown with suppliers on a monthly base and execute the costdown in PO immediately.
Logistics management–
 Monitor every shipment from suppliers and freightforwarder.
 Managingwarehouses incomingand outgoing, reconcilewarehouseinventory number with inventory numbers in my
system, issuedebitto the responsibleparty when inventory showed discrepancy and/or issuecreditback to customer
for wrongly handled shipment.
 Check all invoices from3PL, (freight forwarder and warehouses), to make sure no overbill to my company.
 Reverse logisticsmanagement
 Handleall RMA return from customers, inquirefor defective reason and serial number.
 Send the defective reason and serial number to engineering team for RMA identification or possiblefuturequality
improvement.
 Issuecreditor replacement to customer if RMA request had been identified.
 Arrange 3rd party for rework on a WW base
Strong in Microsoft Office,Word,Excel and PowerPoint,especiallyExcel –
 Pivot, VLOOKUP, If/else function are used in my daily reportfor analysispurposes
 Create model in Excel for demand planningto avoid shortageor excessiveinventory.
 Cost structure analysisfor management’s sellingor buyingpricedecision.
 Aging material/inventory report with simulation for solution proposal.
 Open PO status vs demand.
 Others on request.
 Strong in Oracle,SAP and NetSuite:
 Create PO.
 FG and components received in system.
 Setup new sku#, new PN and new warehouse in system.
 Upload both sellingprices or buyingprices to system on a monthly or quarterly base.
 Generate customized reports for analysiswhenever it’s needed.
 Able to learn new SW quickly.

2. Commitmentto the job –
 Not afraid to take on more responsibilities when it’s needed to keep my commitment.
 Try very hard to fulfill my commitment even when it means extra effort and extra time is required.
ACHIEVEMENTS
 Received 3 consecutiveawards from Dell in the years 2014 and 2015 for outstandingsupport on WW NPI launch,on
COS and ASP on-time service.(NPI = New product introduction,COS = Class of Service, ASP = Americas Service
Logistics).
 Helped the company I worked for to gain business award allocation,increased from 30% to a range of between 70% up
to 100%allocation dependingon the product.
EXPERIENCE
Pebble TechnologyCorp. August2015 - Present
SupplyPlanning Manager
 Create Production forecast/planningmodel.
 Present the production planningmodel in monthly S&OP meeting.
 Issuingproduction PO after production plan is approved in S&OP meeting.
 IssuingexpensePO to support NPD/NPI development, includeprototype samples,tooling,certification and others.
 Receive shipment from overseas in system under different locations.
 Create work orders and assembly bill to consume consigned material and add FG inventory in system.
 Keep track of open PO status.
 Track each shipment from Asia.
 Lead daily Conference callswith vendors in Asia to make sureproduction schedulemeet with demand.
 Create/update new sku,new partnumber and new warehouse in system.
 Upload supplier’s costin systemwhenever there is costdown from suppliers.
 Update transfer cost (rolled up cost) – to be sales’standard sellingprice.
 Work with finance,AP to verify payment/invoices in question.
 Get POD from manufacturers or carriers to identify the responsibleparty when missingor shortshipmenthappened.
Darfon America October 2009 - August 2015
Logistics Manager
 Prepare weekly forecastcommitments and send the commitment to factories for production planning.
 Generate PO to factories followweekly forecastcommitment and PO LT.
 Monitor and track each shipment from Asia to hub in USA.
 Manage and maintain inventory to optimal level.
 Manage 3PL - manage freight forwarders for shippingfromAsia,work with broker for Customs clearing,track shipment
to deliver to hub.
 RFQ for new warehouse for new business,MWA/SOW approval,work with financeto have warehouse setup in system.
(MWA=Master Warehouse Agreement, SOW=Scope of Work)
 Manage warehouse in Miami,Austin, TX and EI Paso for incoming,outgoing inventory and all other issues,like:check
with warehouse when inventory discrepancy happens,checkingmonthly invoices and processingwarehouse’s invoice
for payment approval in system.
 Reconcileinventory from warehouse to my system on a weekly to monthly base depending on inventory status.
 Issuedebit to 3PL when inventory discrepancy had verified to be 3PL’s responsibility and work with financeto adjust
inventory accordingly.

3.  Providein time customer serviceon a worldwidebasis,fromquarterly priceupdate to urgent demand supportand any
other requests risefrom customers. Send EDI invoices to customers and check periodically if any missinginvoices to
customer.
 Cost analysisfor all projects,preparecoston WW basis and upload to customer’s system.
 RMA processing – verify defective reason with CM’s engineering team, issuedebit to CM, credit or replacement to
customer, try to closeeach RMA return in a timely manner.
 Rework arrangement on a worldwide basis –work with CM’s QA/engineering team to prepare SOP in Power Point,
make sure3rd parties understand the SOP.
 RFQ from 3rd parties based on rework SOP.
 Monitor daily rework progress.
 Arrange good material return in hub.
 Scrap NG material.
 Work with financeto adjustthe inventory in system after rework.
 For EOL product - Submit request to sales and serviceteam for EOL PN atleast6 months ahead for lasttime buy
quantity analysis.
 Submit monthly expense accruals to finance.(includePO/production liability,3PL, freight in and freight out expense)
 Train new employees to use Oracleor accountingsystems.
Hotan Corp. August 2004 - September2009
Account/Product Manager
 Weekly forecastcommitments.
 IssueP.O.’s to factory based on demand.
 Monitor shipments from Asia to hub in USA.
 Supply Chain management – accounts include:Walmart,Best Buy, Fry’s, CircuitCity and Home Depot.
 Design/proposepromotion program to management includeredemption plan.
 Monitor/trace each shipment from US hub to supply chain customers’DC, followthrough supply chain’s routingguide.
 EDI system setup – receivingPO, sending ASN (Advanced Ship Notice), and send EDI invoiceto customers.
 New product management – create mock-up sample, maintain productdata.
 Maintain monthly sales analyses –create a sales analysismodel to consolidateall accountmanager’s salesrevenue.
EDUCATION
Bachelors – ProvidenceUniversity,Taiwan
Major:Business