The document discusses concepts related to good governance, employee qualities, leadership, and time management. It provides definitions for good governance elements like responsiveness, equity, participation, and transparency. It lists over 50 qualities of a good employee including accountability, passion, responsibility, and adaptability. Regarding leadership, it states those who change with change will succeed and those who bring change will lead. For time management, it recommends keeping an activity log, setting goals and priorities, and scheduling tasks to manage time effectively.

1. GOOD GOVERNANCE.
Power of the people is
stronger than people in
power.
.

2. GOOD GOVERNANCE.
The concept was initially
expressed in 1989 world
bank publication.
.

3. GOOD GOVERNANCE.
In 1997 the Bank redefined the
concept –
Good Governance as the
pre condition for development.
.

4. GOOD GOVERNANCE.
The quality and quantity of
public resources should be
made available to the
citizens.
.

5. GOOD GOVERNANCE.
1. R-esponsiveness.
2. E-quity
3. P-articipation.
4. E-fficiency.
5. A-ccountability.
6. T-ransparency.
7. E-ffectiveness.
8. R-ule of Law.
.

6. RESPONSIVENESS.
It is about analysing and addressing the needs of
the society…..
Interests of the society- -----Mediation----Rules/acts
.

7. Equity. Vs Equality
.
.

8. PARTICIPATION.
Participation in the
governance process.
.

9. Efficiency. Best use of resources.
.
.

10. Accountability.
To the People.
To the Government.
.

11. Transparency.
Informed decisions.
Informed implementation.
.

12. Effectiveness. Sustainable use of
resources
Sustainable use of
resources.
.

13. Rule of law.
Predictability of services.
Good Governance requires a fair
predictable, stable legal frame
work enforces impartially.
.

14. SMART..
1. Specific.
2. Measurable.
3. Achievable.
4. Responsive.
5. Time bounded.
.

15. Total Success.
1. Your orgn….
One of the orgn…….Major
orgn…..Leading orgn…
1. You…..knowledge….skill...attitude…Branded.
2. Customer….Suspect….prospect….customer…
Client ….. advocate……promotor.

16. SALE – The communication factor.
1. S- Smile
2. A- Attention.
3. L- Listen actively.
4. E- Explain

17. Employee….the leading role
 Employees who change with
change will survive…
 Employees who change after
change will succeed..
 Employees change will
lead…….

18. Qualities of an employee - 1
1. Accountability.
2. Passion.
3. Responsibility.
4. Culturally Fit.
5. Positive.
6. Empathy.
7. Ambitious.
8. Confident.
9. Humble.
10. Reliable.

19. Qualities of an employee-2
11. Self motivated.
12. Team player.
14. Hard working.
15. Proactive.
15. Marketable.
16. Detail oriented.
17. Autonomous.
18. Honest.
19. Active listener.
20. Leadership.

20. Qualities of an employee-3
21. Punctual.
22. Welcome challenges.
23. Adaptable.
24. Taking initiative.
25. Energetic.
26. Welcome challenges.
27. Optimistic.
28. Ethics and values.
29. Updating.
30. Time management.

21. Qualities of an employee-5
31. Priority.
32. Respect..
33. I-I-I.
34. Tech- savvy.
35. Goal setting.
36. Problem solver.
37. Interpersonal skills.
38. Intra personal skills.
39. Able to vary role.
40. Integrity. .

22. Qualities of an employee-5
41. Responsive.
42. Action oriented
43. Intelligent .
44. 8D people.
45. Multitasking.
46. Sincere.
47. Extra mile.
48. No excuse people.
49. loyalty.

23. Success in profession.
1. Knowledge.(self/product/company/customer/competitor.)
2. Skill.(skill decides the sale)
3. Attitude.( Salesmen are born not taught.)

24. We will not do business.
Approach each customer
with the idea of helping him or
solve a problem or achieving a
goal.
Brian tracy

25. Give a reason.
“It is not your customer’s
job to remember you. It is your
obligation and responsibility to
make sure they don’t have the
chance to forget you.”
.
Brian tracy

26. Invest on You first..and
become resourceful.
1. Knowledge
2. Skill.
3. Attitude.
If you do not update…You will be
run over……

27. The passionate employee…
1. Happy to you and your beneficiary.
2. More work……More energy.
3. Never Boring.
4. Remuneration Never affects
performance.

28. IN - ON - Over
Struggle, Run or Fly.
1. He is struggling in the office.
2. He is running on the office.
3. He is flying over the office.
Go fast to the self operational mode with an Exit plan.

29. LEADERSHIP.
1. Those who change after change will survive.
2. Those who change with change will succeed.
3. Those who change bring change will LEAD
.

30. Manage your TIME.
1. Assessing where your time goes
At home, you cannot plan and
control future spending unless you
understand your current spending
habits. The same logic applies to
your time-spending habits. If you
get an accurate picture of how
you’re spending your time, you’ll
know where you’re wasting it.

31. Manage your TIME.
2. KEEP AN ACTIVITY LOG.
First, you need to create a written
record—an activity log showing how
you spent your day . Be sure to log
every activity, Then examine the log
to identify patterns of time use and
where most of your day is spent or
wasted.
.

32. Manage your TIME.
2. KEEP AN ACTIVITY LOG.
First, you need to create a written
record—an activity log showing how
you spent your day . Be sure to log
every activity, Then examine the log
to identify patterns of time use and
where most of your day is spent or
wasted.
.

33. Manage your TIME.
3. PLAN FOR CHANGE.
After you’ve identified bad time-use
patterns, it’s time to find the
causes.
Ask the question…….
“Why am I spending so much time in
low-value activities? The best way to correct the problem is to develop more desirable habits.
Develop
1. Develop desirable habits……Change
will happen only by practicing a
more effective behaviour.

34. Manage your TIME.
4. SET YOUR GOALS FOR THE DAY.
It should be SMART
Follow 7 Ds
.

35. Manage your TIME.
4. Schedule your acivities “DO LIST”.
 Schedule only part of your day. Leave some time open for crises,
opportunities, the unexpected, and just walking around.
 Schedule your highest-priority work first.
 Avoid back-to-back meetings. You need time to process the
information from each meeting and act accordingly.
 Consolidate tasks such as e-mail, paperwork, and phone calls. For
example, set aside 2:00 to 2:30 p.m. for these tasks. This reduces the
total time required to do them by eliminating start-up and switching
costs (the time it takes to get started again after you’re interrupted).
 As the week progresses, move uncompleted priority tasks to future
open times, or bump lower-priority tasks.
 Determine the time you have and then work backward.
.

36. Manage your TIME.
4. Schedule your acivities “DO LIST”.
 After you’ve created your schedule, keep it
in sight, such as a wall or desk calendar or a
computer-based calendar that should
always be open. Check your progress
throughout the day and periodically review
the effectiveness of your time-management
technique.
.
4. Schedule your acivities “DO LIST”.
 After you’ve created your schedule, keep it
in sight, such as a wall or desk calendar or a
computer-based calendar that should
always be open. Check your progress
throughout the day and periodically review
the effectiveness of your time-management
technique.
.
4. Schedule your acivities “DO LIST”.
 After you’ve created your schedule, keep it
in sight, such as a wall or desk calendar or a
computer-based calendar that should
always be open. Check your progress
throughout the day and periodically review
the effectiveness of your time-management
technique.
.

37. Bring the change and LEAD
1. Conferences…..Efficiency-
effectiveness- rule of law.
2. File workshops…..
3. Strong Interpersonal relationship.
4. Receipts for applications.
5. Smart file processing./drafting
6. Providing un interrupted services….
7. Grow bigger than your excuses.
8. SALE-

38. Bring the change and LEAD
8. Right mode of communication….
9. Being task oriented rather than
process oriented.
10. Receiving application at the
cutting edge level offices.
11. Accepting responsibility.
12. Enabling citizen as the custodian
of documents.
13. Technology.
14. SALE.

39. Bring the change and LEAD
15. Delegation.
16. Value for money.
17. Multi tasking.
18. Assuring Value for money.
19. Fixing priorities.
20. Using Proforma/Partially printed
forms.
21. Drafting in tabular forms.
22. Avoiding arguments.
23. Reaction Vs Rsponse.
24. Avoid repetition.

40. Bring the change and LEAD
25. Use stick notes.
26. Go extra mile.
27. Keep your sock file in the clouds.
28. Keep updated data.
.

41. Thank you….
James joseph
Adhikarathil
Mob 9447464502