The document discusses a recruitment agency called Gold Group that specializes in claims and dispute management recruitment. It provides an overview of the agency's claims team, how it works, the roles it recruits for, industries served, and testimonials. The agency prides itself on expertly assisting employers in placing hard to find individuals for claims or dispute management roles through both permanent and contract placements. It has built partnerships and knowledge of the claims and dispute management markets over years of specializing in these niche areas of recruitment.

1. Technical &
Professional
Recruitment
Claims & Dispute
Management Brochure 2011
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2. 1
Contents 02 About the Claims team
03 How we work
04 Claims recruitment
05 Roles we recruit
06 Our industries
Our philosophy is very 07 Testimonials
simple: honesty,
intelligence, efficiency. 08 Contact us
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3. 2
About the Who are we?
We are the Claims & Dispute Management division of
Gold Group – one of the UK’s foremost technical
Areas of expertise
We pride ourselves on expertly assisting employers
with the placement of hard to find individuals into
and professional recruitment consultancies. We Claims or Dispute Management roles - both contract
Claims team specialise in Claims & Dispute Management
recruitment within a number of industries and have
helped some of the world’s most prestigious
and permanent. We are experienced in the
recruitment of positions ranging from junior roles
right through to Director level vacancies and have
organisations source talent for roles specific to this the skills and industry knowledge to compliment your
skillset. We operate throughout the UK and search.
internationally.
What can we do for you?
First and foremost, we can find you the most suitably
skilled candidate from an architectural, engineering,
surveying or legal background. We can also offer
advice on the current market and employment within
it, as well as assisting with any queries relating to
recruitment services and requirements.
We consider ourselves to be consultants to our
clients, not just recruiters.
We pride ourselves
on expertly assisting
employers.
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4. 3
How we work Recruitment method
As with all teams at Gold Group, our recruitment
method is based on finding the perfect candidate for
Partnerships
Gold strongly believes that successful recruitment is
borne out of relationships – and it is no different in
your vacancy. We gather a comprehensive job the Claims & Dispute Management team.
specification for each and every role, we carefully
qualify any candidates we feel are relevant and Because Claims and Dispute Management are such
supply you, the client, with one or two individuals small niches, we ensure we personally know as
that match the requirements of your role. many of the choice candidates as we can. Gold
Group were one of the first recruitment organisations
For more detail on how we go about our recruitment, to specialise in Claims & Dispute Management
as well as further information about Gold Group, recruitment and, as a result, we have built up a vast
take a look at our Gold Group brochure. database of the best candidates available to the
market. We’ve also worked alongside many of the
large organisations with a requirement for Claims or
Industry knowledge Dispute Management professionals.
The knowledge of both the Claims and Dispute
Management markets possessed by our consultants
is second to none. It forms the core of how we work
and means we are able to understand your role, the
skills you seek and the types of individuals who can
do the job.
Gold Group was one of
the first to specialise in
Claims recruitment.
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5. 4
Claims Permanent placements
Our permanent placement service offers two
recruitment methods – contingency or retained.
Contract placements
We are experts in providing interim or contract
based individuals to employers. We adopt the same
These methods suit different employers and approach to these placements as we do for
recruitment situations - we are happy to advise on what may
be best for you.
permanent, and can provide employers with both
short and long term candidates. To enable us to
source contractors on short notice, which is often a
- Contingency recruitment
necessity, we actively monitor our contractors
This process offers agreed terms and conditions
availability – doing this means we are aware of what
throughout our partnership and allows us to source
skill sets we have to hand.
candidates for you on an ad-hoc basis. As soon as
you have a requirement for staff you can simply notify
us and we will recruit candidates based on those
terms and conditions.
- Retained search recruitment
A retained search allows you to specify
requirements to us on an exclusive basis for a
specific role which we then commit to filling. The
payment method for retained search differs from
that of contingency - a percentage of the fee is due
at various points of the process. For example, you
may pay a percentage on commencement, a
Experts in providing further percentage upon a shortlist of candidates
and the remainder upon start date of the new
permanent and contract employee (fees are dependant on each clients
requirements).
based individuals.
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6. 5
Roles we recruit Recruitment experience
At Gold we cover the entire Claims & Dispute
Management spectrum. We are capable of recruiting
Delay / Forensic positions
• Delay Analyst / Forensic Planner
at all levels of responsibility and our expert market • Junior Associate Director
knowledge means we are capable of finding the • Associate Director
relevant level of skill for your positions. • Senior Associate Director
• Director
We are always on top of our market and ensure we • Partner / Equity
know as much about any new skill sets that emerge.
Typically though, we recruit for positions such as Quantum positions
those shown on the right. We are also experienced
in finding practicing and non-practicing Barristers of • Consultant
law. • Senior Consultant
• Associate Director
If you have a requirement for a Claims or Dispute • Senior Associate Director
Management professional that isn’t shown you can • Director
contact the team on 01342 330 535 to discuss your • Managing Director
needs. It’s more than likely that we will have already • Partner / Equity
worked on a similar role.
At Gold we cover the
entire Claims & Dispute
Management spectrum.
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7. 6
Our industries Expertise
Our team’s expertise is in the recruitment of Claims
and Dispute Management professionals. Whether
Industries
• Oil & Gas
that professional is working in nuclear, rail or any • Rail
other industry, we are equipped with the relevant • Environmental
skills to make sure we know their work. • Aerospace
• Nuclear
Because we focus on skills knowledge, rather than • Defence
just industry knowledge like many recruiters, we are • Energy & Power
able to work alongside clients spanning all industries. • Engineering
• Petrochemical
Shown on the right is a list of the industries in which • Utilities
we have significant experience. • Build
• Civils
• Infrastructure
• M&E
We are able to work
along side clients
spanning all industries.
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8. 7
Testimonials
“Gold Group has consistently identified and eye out for their needs and my skills. As you recall,
recommended candidates to us of the highest I first tendered my resume for a position in London,
calibre necessary to serve our business and its and you were astute enough to direct me to their
clients. He has done this by taking the trouble to need in the U.S. - the Houston opportunity was
understand our needs and he has acted tailor-made.”
throughout with the highest standards of efficiency, Barry Bramble, Director (Head of Houston
professionalism and confidentiality.” office) – Trett Consulting
Tom Oakden, Partner – The Tudor Rose
Partnership LLP “Gold Group were key in my latest job search and
their approach was very professional and
“I’ve dealt with Gold Group a number of times and personable. They kept me fully informed of
find them to be a significant cut above the normal developments and maintained a realistic approach
level of Recruitment Agencies. They show interest throughout the process. Our comunications were
in the candidate and take the trouble to understand frequent but always relevant and I was entirely
what they have to offer and are looking for in a satisfied with their performance. I look forward to
position. This is refreshing given the usual contact having them act for me, or any company I work
from other agencies. Gold Group also take great with in the future.”
trouble to ensure that the candidate is settled in Graham Glassey , Associate Director &
their new role and make frequent contact to Head of Delay - EC Harris (Expert Witness)
achieve this. I have recommended many other
Consultants within my field use Gold because of
their beacon like performance amid a sea of
We’ve built hundreds of mediocrity.”
K.W. - Freelance Claim Consultant
relationships with major
“I want to thank you for shepherding my resume to
employers since 2000. the right people at Trett Consulting and keeping an
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9. 8
Contact us
Gold Group We have a number of other divisions who may be able to assist with differerent aspects of your
company’s recruitment - just get in touch on the details below:
Claims & Dispute Management
Gold Group IT Networks & Comms
East Grinstead House Tel: +44 (0)1342 330 500 Tel: +44 (0)1342 330 515
Wood Street E-mail: info@goldgroup.co.uk E-mail: it@goldgroup.co.uk
East Grinstead Technology & Engineering Human Factors
West Sussex Tel: +44 (0)1342 330 515 Tel: +44 (0)1342 330 516
E-mail: technology@goldgroup.co.uk E-mail: humanfactors@goldgroup.co.uk
RH19 1UZ
Safety Integrated Logistics Support
Tel: +44 (0)1342 330 535 Tel: +44 (0)1342 330 545 Tel: +44 (0)1342 330 516
E-mail: safety@goldgroup.co.uk E-mail: ils@goldgroup.co.uk
Fax: +44 (0)1342 330 520
E-mail: claims@goldgroup.co.uk Planning & Project Management Construction
Tel: +44 (0)1342 330 535 Tel: +44 (0)1342 330 505
Web: www.goldgroup.co.uk
E-mail: planning@goldgroup.co.uk E-mail: construction@goldgroup.co.uk
Our focus is on letting the Town Planning M&E and Facilities Management
Tel: +44 (0)1342 330 539 Tel: +44 (0)1342 330 505
results speak for themselves. E-mail: townplanning@goldgroup.co.uk E-mail: meandfm@goldgroup.co.uk
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