welcome
Schedule
Welcome 5 min
About GlobalGiving 15 min
Online Fundraising 30 min
SMART Goals 30 min
BREAK
Network Mapping 30 min
Storytelling 30 min
Our Approach to Disasters 15 min
Grants and Join GlobalGiving 30 min
Questions 15 min
Mucho gusto!
Britt Lake
Chief Program Officer
blake@globalgiving.org
Marlena Hartz
Content Marketing Manager
mhartz@globalgiving.org
About
GlobalGiving
Photo: Build a School for 120 Students in Puerto
Rico by NuestraEscuela
W H O W E A R E
GlobalGiving is the first and largest crowdfunding
community for nonprofits, donors, and companies. We
are a registered 501(c)(3) nonprofit with a mission to
transform aid and philanthropy to accelerate
community-led change. We make it possible for local
organizations to access the funding, tools, training, and
support they need to become more effective.
We’re more than a platform. We’re a partner!
Our Founders
Mari Kuraishi +
Dennis Whittle
Always
Open
Never
Settle
Committed to
WOW
Listen, Act,
Learn. Repeat.
$320m
Dollars donated
through
GlobalGiving
15
Years of
operation
752k
Donors giving
through
GlobalGiving
19k
Projects funded on
GlobalGiving
170
Countries
226
Corporate Partners
F E A T U R E S + B E N E F I T S
We’re here to support our
nonprofit partners with
whatever they need, from
account navigation to
online fundraising strategy
development to social
media tactics.
One-on-one
Support
GlobalGiving works hard
to introduce new donors,
new corporate partners,
and new organizations to
the community.
New
Networks
Thank you note tools,
donation management,
project report sends, and
much more—GlobalGiving
offers numerous ways to
develop your donor
relationships.
Donor
Tools
GlobalGiving is here to
do more than procecss
your donations—we’re
here to offer you access
to ideas + information!
Training +
Resources
To help our partners
activate their networks
we offer a calendar of
campaigns every year
with matching days,
photo contests, and
much more!
Campaigns
With thousands of nonprofit
partners, we’re working to
build a community of
collaboration and
information sharing.
Community
Fundraiser
Pages
Mobile
Giving (US
donors)
Customer
Service
Mobile friendly
website
GlobalGiving
marketing
UK Gift Aid
W H A T I S G L O B A L G I V I N G ?
Basics of
Online Fundraising
W H A T I S O N L I N E F U N D R A I S I N G ?
Online fundraising is the act
of raising funds using digital
tools + communications
Online fundraising and
crowdfunding should
be used in collaboration
with your other
fundraising tools.
It’s another tool
in your toolkit
Q U E S T I O N
What has your experience been like?
Are you currently fundraising online?
Online Fundraising grew 14% in 2016—with
conversion of online visitors up by 8%
Local
Offline fundraising is
limited to a geographic
area, or the cost of have a
global physical presence.
OFFLINE
Global
ONLINE
Going online opens networks
up to a global scale quickly,
cheaply, and efficiently.
1. Access more money
2. Build relationships with your network locally + globally
3. Build trust and credibility
4. Expand your network of supporters
5. Share your impact!
Goals: Offline or online are the same
W H Y C R O W D F U N D ?
Crowdfunding is practice of funding a
project by raising many small amounts of
money from a large number of people.
“The power of
crowdfundingisn’t in
the funding, it’s in the
crowd.”
M A R I K U R A I S H I
72% of giving in 2017 came
from individual donors
DIVERSE FUNDING
SOURCES
mitigate risk
H O W D O I S T A R T ?
Set SMART goals and
decide how online
fundraising +
crowdfunding best
fits into your work.
Strategize
Pick a platform,
develop a
fundraising calendar
that makes sense,
and get started.
Plan
Create content and
stories to inspire
donors. Develop a
schedule for sharing
your content!
Create +
Share
Reach out to your
networks, cultivate
relationships, and
ask people to give by
your deadline.
Network +
Raise
Setting SMART
Fundraising Goals
W H A T I S A S M A R T G O A L ?
Specific
Measurable
Action-Oriented
Realistic
Time-Bound
SMART
is an acronym
“S”
Your goal should be Specific
NOT SPECIFIC
• Raise $10,000
• Have 100 donors
• Increase “followers” to 35,000
SPECIFIC
• Raise more funds
• Engage more donors
• Have more “followers”
“M”
Your goal should be Measurable
NOT MEASURABLE
• Increase subscribers by 50%
• Raise $50,000
• Acquire 25 new recurring
donors
MEASURABLE
• Have more email subscribers
• Raise a part of our budget
• Increase recurring donors
“A”
Your goal should be Action-Oriented
NOT ACTION-ORIENTED
• 3% of newsletter subscribers
open our email
• 35 Facebook followers share
our fundraising campaign post
• Accrue an NPS score of 25 for
donor satisfaction
ACTION-ORIENTED
• Increase newsletter readership
• Create a viral Facebook post
• Make donors happy
“R”
Your goal should be Realistic
NOT REALISTIC
• Raise $10,000
• 44% of our subscribers open
our emails
• Get 25 new donors
REALISTIC
• Raise $10,000,000
• Have 100% of our subscribers
open our emails
• Get one new donor
“T”
Your goal should be Time-Bound
NOT TIME-BOUND
• Raise $15,000 by Dec. 31
• Get 25 new donors during the
Year-End Campaign
• Acquire 600 new Facebook
fans by end of Q3
TIME-BOUND
• Raise $15,000 ASAP
• Get 25 new donors soon
• Get to 600 Facebook fans
some day
SMART is… Specific Measurable
Action-Oriented Realistic Time-Bound
W H Y S E T S M A R T G O A L S ?
• Provide focus,
direction, and
accountability
• Allow for milestone
checks and
strategic pivots
• Make for better calls-
to-action to donors
A C T I V I T Y
1. Draft 2-3 SMART online fundraising goals
2. Share your goals with a partner; verify your goals meet
the SMART guidelines.
3. What challenges did you have in creating your SMART
goals?
Develop SMART goals.
Break
Network
Mapping
“Get to know your network…
This is a critical component to
running a successful campaign.
Make long lists of your team’s
network– this includes people
that can make donations but
also people who have access to
larger networks.”
C R E A M O S
GlobalGiving Accelerator Graduate
W H O I S I N Y O U R N E T W O R K ?
Family Friends Colleagues
Neighbors
Community
Leaders
Previous Donors
Don’t be afraid to think
outside of the box!
Your network is
bigger than you think!
• Board members
• Diaspora
• Local business owners
• Leaders in the industry
• Religious institutions
• Community foundations
• Alumni
• Volunteers
W H A T C A N T H E Y P R O V I D E ?
Are they able to
provide financial
support for your
organization?
Cash
Can they volunteer?
Offer time to help your
team complete goals?
Time
Do they have a large
network? Can they
reach out to them for
your organization?
Contacts
Do they care deeply for
your cause or your
organization? Do they
want to be involved?
Passion
Are they well respected
in your sector? Do they
have well regarded
contacts?
Influence
Do they have
important skills they
can provide your
organization?
Expertise
What can they
each provide?
A C T I V I T Y
1. Map your current network.
2. Map your potential network.
3. With a partner, brainstorm ideas to reach your potential network.
4. Share a learning with the group.
Network Mapping
Knowing your network is
the whole organization’s job!
How to tell great
stories for change
Stories are powerful.
56%of individuals who respond to a
nonprofit call to action cite being
motivated
by compelling storytelling
B U I L D I N G B L O C K S O F A S T O R Y
• Character
• Hook
• Setting
• Inciting Incident
• Call to Action
Story
Elements
Stories should
contain a single,
compellingcharacter
that is relatable to the
audience.
An Effective
Character
Q U E S T I O N
Tell us about a person you’ve featured in a
story on your website or social media.
A Hook
Stories should capture the
audience’s attention as
quickly as possible,giving
them a sense of whose story
it is and what’s at stake.
Setting
Stories should show—
rather than tell—the
audience about the
character, using rich
details and featuring the
character’s own voice,
without jargon.
Stories should chronicle
something that happens—
an experience, a journey, a
transformation, a discovery.
Inciting
Incident
Stories should convey
emotions that move people
to act, and include clear,
easy-to-find pathways to
for the consumer to
complete those desired
actions.
Call to Action
T H E T R I P L E B O T T O M L I N E
The Nonprofit Storyteller’s
Triple Bottom Line
How do our stories
empower the people
we intend to help?
Will you let them speak for
themselves?
How do our stories
create a healthier
social sector?
Do they make people feel
hopeful and powerful?
Do our stories
move people to give?
Do they help us build long-
term relationships with
supporters?
H O W T O Y O U U S E Y O U R S T O R Y
Your emails, your social media, how you talk to a stranger, how
to convey your work to a funder or board member.
Your story shows and shares your organization’s impact.
Stories can be used everywhere
A C T I V I T Y
1. Share your mission statement. Does it include the elements
of a good story (character, hook, setting, incitingincident, and
call to action)?
2. How are you communicating your story? On your website?
On social media? What are you doing well? What could you do
better? Do your stories meet the triple bottom line?
How does your nonprofit tell its story?
GlobalGiving’s
Disaster Response
Local
Community
1
On-going
partnership
2
Trust
3
Speed and
Flexibility
4
How does GlobalGiving support our
partners after a disaster?
ü Grants
ü Promoting your work to our network
ü Media attention
ü Coordination
ü Sharing your stories
ü Providing a platform for donors to give
ü Carrying out admin tasks for your organization (thank you
notes, tax receipts, processing checks, etc.)
ü Expedited disbursements when needed
Our partners
respond, and we
support:
• 2010 Haiti Earthquake
• 2011 Japan Earthquake +
Tsunami
• 2013 Typhoon Haiyan
• 2014 Afghanistan landslides
• 2015 Nepal Earthquake
• 2017 Hurricane Irma + Maria
• 2017 Mexico Earthquake
• Ebola Crisis
• Syrian Refugee Crisis
$30m
Dollars raised for
disaster relief in
2017 via
GlobalGiving.
Is your organization
a good fit?
• Is your nonprofit carrying out relief or
recovery work after Hurricanes Irma
and Maria?
• Is your organization a registered
nonprofit in Puerto Rico?
• Does your organization have strong ties
in the communities where you are
carrying out your hurricane recovery
work?
H O W D O I A P P L Y F O R A G L O B A L G I V I N G G R A N T ?
Complete the Expression of Interest
Form by March 31
What if I’m invited to apply for a grant?
1 . C O M P L E T E O N L I N E G R A N T A P P L I C A T I O N
2 . C O M P L E T E Y O U R D U E D I L I G E N C E
Program
Materials
Letter of
Reference
Certificate of
Government
Registration
Founding
Document
Financial
Documents
Disbursement
Information
3 . P O S T A P R O J E C T
Sample project page:
What if I’m not invited to apply for a
grant?
The GlobalGiving Accelerator
The Accelerator is a time-bound fundraising campaign that will
lead an organization to become a full-time partner on
GlobalGiving once they have raised $5,000 from 40 donors! It’s
designed to support organizations to succeed in crowdfunding
through 1-on-1 support, online trainings, and great tools!
What is the GlobalGivingAccelerator?
Training Crowdfunding Rewards
For the three weeks prior
to the Accelerator,
GlobalGiving provides
online trainings sessions,
calls, and email support to
help you succeed.
GlobalGiving
Support
The Accelerator
Community
The Accelerator community is
active and excited! You’ll receive
advice, support, and
encouragement from hundreds of
nonprofits around the globe
Go to the GlobalGiving
website and start your
application. We’ll ask you
for some organization
documents.
Submit your
Application
After your application has
been approved by our
vetting team, post a
project to get ready to
fundraise.
Post a
Project
Join one of GlobalGiving’s
Accelerator fundraising
campaigns to raise $5,000
from 40 donors to become
a full time partner!
Participate
in the
Accelerator
W H A T H A P P E N S A F T E R ?
You become a full-time community member on GlobalGiving!
Press release
about your
success
Promotional
Toolkit
Featured in a
GlobalGiving
newsletter
Featured on
GlobalGiving
social media
Certificate of
completion
Access to
GlobalGiving’s
whole platform!
• Donor management +
communication tools
• Academies + trainings
• Fundraising campaigns
• Corporate partnerships
• Reputation building
and visibility
Full Partner
Benefits
No fee to join
No fee on grants or matching funds
No fee on tools or training
5% + 3% (transaction) fee on online
donations directly to your project
• www.globalgiving.org/puerto-rico
• bit.ly/HurricaneMariaForm
• www.globalgiving.org/disasters
RESOURCES:
Questions?
thank
you

GlobalGiving Puerto Rico Workshop 2018

  • 1.
  • 2.
    Schedule Welcome 5 min AboutGlobalGiving 15 min Online Fundraising 30 min SMART Goals 30 min BREAK Network Mapping 30 min Storytelling 30 min Our Approach to Disasters 15 min Grants and Join GlobalGiving 30 min Questions 15 min
  • 3.
    Mucho gusto! Britt Lake ChiefProgram Officer blake@globalgiving.org Marlena Hartz Content Marketing Manager mhartz@globalgiving.org
  • 4.
    About GlobalGiving Photo: Build aSchool for 120 Students in Puerto Rico by NuestraEscuela
  • 5.
    W H OW E A R E
  • 6.
    GlobalGiving is thefirst and largest crowdfunding community for nonprofits, donors, and companies. We are a registered 501(c)(3) nonprofit with a mission to transform aid and philanthropy to accelerate community-led change. We make it possible for local organizations to access the funding, tools, training, and support they need to become more effective.
  • 7.
    We’re more thana platform. We’re a partner!
  • 8.
  • 9.
  • 10.
  • 11.
  • 13.
    F E AT U R E S + B E N E F I T S
  • 14.
    We’re here tosupport our nonprofit partners with whatever they need, from account navigation to online fundraising strategy development to social media tactics. One-on-one Support
  • 15.
    GlobalGiving works hard tointroduce new donors, new corporate partners, and new organizations to the community. New Networks
  • 16.
    Thank you notetools, donation management, project report sends, and much more—GlobalGiving offers numerous ways to develop your donor relationships. Donor Tools
  • 17.
    GlobalGiving is hereto do more than procecss your donations—we’re here to offer you access to ideas + information! Training + Resources
  • 18.
    To help ourpartners activate their networks we offer a calendar of campaigns every year with matching days, photo contests, and much more! Campaigns
  • 19.
    With thousands ofnonprofit partners, we’re working to build a community of collaboration and information sharing. Community
  • 20.
  • 21.
    W H AT I S G L O B A L G I V I N G ?
  • 22.
  • 23.
    W H AT I S O N L I N E F U N D R A I S I N G ?
  • 24.
    Online fundraising isthe act of raising funds using digital tools + communications
  • 25.
    Online fundraising and crowdfundingshould be used in collaboration with your other fundraising tools. It’s another tool in your toolkit
  • 26.
    Q U ES T I O N What has your experience been like? Are you currently fundraising online?
  • 27.
    Online Fundraising grew14% in 2016—with conversion of online visitors up by 8%
  • 28.
    Local Offline fundraising is limitedto a geographic area, or the cost of have a global physical presence. OFFLINE Global ONLINE Going online opens networks up to a global scale quickly, cheaply, and efficiently.
  • 29.
    1. Access moremoney 2. Build relationships with your network locally + globally 3. Build trust and credibility 4. Expand your network of supporters 5. Share your impact! Goals: Offline or online are the same
  • 30.
    W H YC R O W D F U N D ?
  • 31.
    Crowdfunding is practiceof funding a project by raising many small amounts of money from a large number of people.
  • 32.
    “The power of crowdfundingisn’tin the funding, it’s in the crowd.” M A R I K U R A I S H I
  • 33.
    72% of givingin 2017 came from individual donors
  • 34.
  • 35.
    H O WD O I S T A R T ?
  • 36.
    Set SMART goalsand decide how online fundraising + crowdfunding best fits into your work. Strategize Pick a platform, develop a fundraising calendar that makes sense, and get started. Plan Create content and stories to inspire donors. Develop a schedule for sharing your content! Create + Share Reach out to your networks, cultivate relationships, and ask people to give by your deadline. Network + Raise
  • 37.
  • 38.
    W H AT I S A S M A R T G O A L ?
  • 39.
  • 40.
  • 41.
    NOT SPECIFIC • Raise$10,000 • Have 100 donors • Increase “followers” to 35,000 SPECIFIC • Raise more funds • Engage more donors • Have more “followers”
  • 42.
  • 43.
    NOT MEASURABLE • Increasesubscribers by 50% • Raise $50,000 • Acquire 25 new recurring donors MEASURABLE • Have more email subscribers • Raise a part of our budget • Increase recurring donors
  • 44.
    “A” Your goal shouldbe Action-Oriented
  • 45.
    NOT ACTION-ORIENTED • 3%of newsletter subscribers open our email • 35 Facebook followers share our fundraising campaign post • Accrue an NPS score of 25 for donor satisfaction ACTION-ORIENTED • Increase newsletter readership • Create a viral Facebook post • Make donors happy
  • 46.
  • 47.
    NOT REALISTIC • Raise$10,000 • 44% of our subscribers open our emails • Get 25 new donors REALISTIC • Raise $10,000,000 • Have 100% of our subscribers open our emails • Get one new donor
  • 48.
  • 49.
    NOT TIME-BOUND • Raise$15,000 by Dec. 31 • Get 25 new donors during the Year-End Campaign • Acquire 600 new Facebook fans by end of Q3 TIME-BOUND • Raise $15,000 ASAP • Get 25 new donors soon • Get to 600 Facebook fans some day
  • 50.
    SMART is… SpecificMeasurable Action-Oriented Realistic Time-Bound
  • 51.
    W H YS E T S M A R T G O A L S ?
  • 52.
    • Provide focus, direction,and accountability • Allow for milestone checks and strategic pivots • Make for better calls- to-action to donors
  • 53.
    A C TI V I T Y 1. Draft 2-3 SMART online fundraising goals 2. Share your goals with a partner; verify your goals meet the SMART guidelines. 3. What challenges did you have in creating your SMART goals? Develop SMART goals.
  • 54.
  • 55.
  • 56.
    “Get to knowyour network… This is a critical component to running a successful campaign. Make long lists of your team’s network– this includes people that can make donations but also people who have access to larger networks.” C R E A M O S GlobalGiving Accelerator Graduate
  • 57.
    W H OI S I N Y O U R N E T W O R K ?
  • 58.
  • 59.
    Don’t be afraidto think outside of the box!
  • 60.
    Your network is biggerthan you think! • Board members • Diaspora • Local business owners • Leaders in the industry • Religious institutions • Community foundations • Alumni • Volunteers
  • 61.
    W H AT C A N T H E Y P R O V I D E ?
  • 62.
    Are they ableto provide financial support for your organization? Cash Can they volunteer? Offer time to help your team complete goals? Time Do they have a large network? Can they reach out to them for your organization? Contacts
  • 63.
    Do they caredeeply for your cause or your organization? Do they want to be involved? Passion Are they well respected in your sector? Do they have well regarded contacts? Influence Do they have important skills they can provide your organization? Expertise
  • 64.
  • 65.
    A C TI V I T Y 1. Map your current network. 2. Map your potential network. 3. With a partner, brainstorm ideas to reach your potential network. 4. Share a learning with the group. Network Mapping
  • 66.
    Knowing your networkis the whole organization’s job!
  • 67.
    How to tellgreat stories for change
  • 68.
  • 69.
    56%of individuals whorespond to a nonprofit call to action cite being motivated by compelling storytelling
  • 70.
    B U IL D I N G B L O C K S O F A S T O R Y
  • 71.
    • Character • Hook •Setting • Inciting Incident • Call to Action Story Elements
  • 72.
    Stories should contain asingle, compellingcharacter that is relatable to the audience. An Effective Character
  • 73.
    Q U ES T I O N Tell us about a person you’ve featured in a story on your website or social media.
  • 74.
    A Hook Stories shouldcapture the audience’s attention as quickly as possible,giving them a sense of whose story it is and what’s at stake.
  • 75.
    Setting Stories should show— ratherthan tell—the audience about the character, using rich details and featuring the character’s own voice, without jargon.
  • 76.
    Stories should chronicle somethingthat happens— an experience, a journey, a transformation, a discovery. Inciting Incident
  • 77.
    Stories should convey emotionsthat move people to act, and include clear, easy-to-find pathways to for the consumer to complete those desired actions. Call to Action
  • 78.
    T H ET R I P L E B O T T O M L I N E
  • 79.
  • 80.
    How do ourstories empower the people we intend to help? Will you let them speak for themselves?
  • 81.
    How do ourstories create a healthier social sector? Do they make people feel hopeful and powerful?
  • 82.
    Do our stories movepeople to give? Do they help us build long- term relationships with supporters?
  • 83.
    H O WT O Y O U U S E Y O U R S T O R Y
  • 84.
    Your emails, yoursocial media, how you talk to a stranger, how to convey your work to a funder or board member. Your story shows and shares your organization’s impact. Stories can be used everywhere
  • 85.
    A C TI V I T Y 1. Share your mission statement. Does it include the elements of a good story (character, hook, setting, incitingincident, and call to action)? 2. How are you communicating your story? On your website? On social media? What are you doing well? What could you do better? Do your stories meet the triple bottom line? How does your nonprofit tell its story?
  • 86.
  • 87.
  • 88.
    How does GlobalGivingsupport our partners after a disaster? ü Grants ü Promoting your work to our network ü Media attention ü Coordination ü Sharing your stories ü Providing a platform for donors to give ü Carrying out admin tasks for your organization (thank you notes, tax receipts, processing checks, etc.) ü Expedited disbursements when needed
  • 89.
    Our partners respond, andwe support: • 2010 Haiti Earthquake • 2011 Japan Earthquake + Tsunami • 2013 Typhoon Haiyan • 2014 Afghanistan landslides • 2015 Nepal Earthquake • 2017 Hurricane Irma + Maria • 2017 Mexico Earthquake • Ebola Crisis • Syrian Refugee Crisis
  • 90.
    $30m Dollars raised for disasterrelief in 2017 via GlobalGiving.
  • 91.
  • 92.
    • Is yournonprofit carrying out relief or recovery work after Hurricanes Irma and Maria? • Is your organization a registered nonprofit in Puerto Rico? • Does your organization have strong ties in the communities where you are carrying out your hurricane recovery work?
  • 93.
    H O WD O I A P P L Y F O R A G L O B A L G I V I N G G R A N T ?
  • 94.
    Complete the Expressionof Interest Form by March 31
  • 95.
    What if I’minvited to apply for a grant?
  • 96.
    1 . CO M P L E T E O N L I N E G R A N T A P P L I C A T I O N
  • 97.
    2 . CO M P L E T E Y O U R D U E D I L I G E N C E
  • 98.
  • 99.
    3 . PO S T A P R O J E C T
  • 100.
  • 101.
    What if I’mnot invited to apply for a grant?
  • 102.
  • 103.
    The Accelerator isa time-bound fundraising campaign that will lead an organization to become a full-time partner on GlobalGiving once they have raised $5,000 from 40 donors! It’s designed to support organizations to succeed in crowdfunding through 1-on-1 support, online trainings, and great tools! What is the GlobalGivingAccelerator?
  • 104.
  • 105.
    For the threeweeks prior to the Accelerator, GlobalGiving provides online trainings sessions, calls, and email support to help you succeed. GlobalGiving Support
  • 106.
    The Accelerator Community The Acceleratorcommunity is active and excited! You’ll receive advice, support, and encouragement from hundreds of nonprofits around the globe
  • 107.
    Go to theGlobalGiving website and start your application. We’ll ask you for some organization documents. Submit your Application After your application has been approved by our vetting team, post a project to get ready to fundraise. Post a Project Join one of GlobalGiving’s Accelerator fundraising campaigns to raise $5,000 from 40 donors to become a full time partner! Participate in the Accelerator
  • 108.
    W H AT H A P P E N S A F T E R ?
  • 109.
    You become afull-time community member on GlobalGiving!
  • 110.
    Press release about your success Promotional Toolkit Featuredin a GlobalGiving newsletter Featured on GlobalGiving social media Certificate of completion Access to GlobalGiving’s whole platform!
  • 111.
    • Donor management+ communication tools • Academies + trainings • Fundraising campaigns • Corporate partnerships • Reputation building and visibility Full Partner Benefits
  • 112.
    No fee tojoin No fee on grants or matching funds No fee on tools or training 5% + 3% (transaction) fee on online donations directly to your project
  • 113.
  • 114.
  • 115.