Muhammad Kamran is seeking a position that utilizes his academic qualifications and skills to contribute to organizational goals. He has extensive experience in customer service and food and beverage management at hotels in Pakistan, including over 5 years as a waiter and manager. His skills include strong communication, leadership, database management, and computer proficiency. He is confident, committed, and eager to learn.

1. House #08,Street #13, Shah Faisal Colony Near Gulzar – e – Quaid Rawalpindi
Cell No. 0323-8535003/0321-9558500 E-mail: kamran .tkxx@gmail.com , kamaran.isb@hotmail.com
MUHAMMAD KAMRAN
CAREER OBJECTIVE
To work in such environment where my academic qualification and personal skills are fully
utilized, and secure a good position in the organization where I can use my skill to contribute to the
goals of organization while enhancing my professional capabilities.
PERSONAL PROFILE
 Extensive experience in customer service sector
 Excellent communication skills, building positive relation with guest / associates.
 Soled leadership skills, able to build and guide top- perfuming teams.
 Chaired & coordinated interactive briefing and debriefings with team members.
 Strong knowledge, experience and background in database / access database.
 Confident, approachable, committed, enthusiastic, flexible & motivated.
 Always sitting high standards, welcoming changing and eager to learn new thing.
 Possess professional integrity initiative power, and effective performance under any
situation.
Educational QUALIFICATION
 HSSC (Humanities) Rawalpindi Board
 SSC ( Science) BISE Abbott bad (KPK)
 BA Punjab University (In Process)
COMPUTER SKILLS
 DIP (CCA) Computer Certificate Application, MS. DOS, Basic Computer concept etc.
 Office Application
I have command Microsoft Office, Excel, and outlooks
 Internet Utilities
Full control on internet Brows
PERSONAL EXPERIENCE:
HARITAGE EXECTIVE ISLAMADAD PAKISTAN F& B MANAGER TILL
 Handling staff duty & check guest service every day
 Mange for meeting worldwide
 Check balance food & dealing with guests
CHATEAU ROYAL MOTEL ISLAMABAD PAKISTAN
March 2007 to 2008

2. Dealing to under banquet Programme and the manages to restaurant department also Food &
Beverages
Position: Captain
PEARL CONTINENTAL (PC) BHURBAN, (MURREE) PAKISTAN
March 2006 to Jan 2007
5- Star with 194 rooms 50 Deluxe rooms, Executive Suite 15 rooms (including 04- different
Restaurants)
2- Big Banquets Hall capacity of persons 600 to 800.
Position: Waiter
HOTEL CROWN PALAZA ISLAMABAD PAKISTAN
March 2002 to Feb, 2004
4- Star (World Wide Chain) with 64 rooms (including 3- executive suites & 13 deluxe rooms & 2
restaurants).
Position: Senior Waiter
BEST WESTERN HOTEL ISLAMABAD PAKISTAN
4- Star (World Wide Chain) with 59 rooms (including 3- suite rooms & 2 restaurants).
Position: Waiter
JOB DISCRIPTION & RESPONSEBILTIES INCLUDED:
• Look after all operations in absence of senior management
• Training & devilment of staff to acquire brand service standards
• Resolving guest concerns skillfully and gatherings feed backs for improvement
• Maintaining Communication with all department for smooth hotel operation
• Create long – term with guest to maximize customer loyalty
• Exceptional focus and follow through ability, with record efficiency and productively
• Taking guest feedback on service & look for areas improvement
• Looking after all in- house guest regarding service & faculties provided
• Outstanding leader with firm but fair attitude, having reputation for honesty, loyalty and
integrity
_______________________________________________________________________________
PERSONAL INFORMATION
Father’s name Muahammad Suleman
Date of Birth 28th
Feb, 1981
CNIC No. 37405-0601238-9
Passport No. BJ4222381
Religion Islam
Nationality Pakistan
Marital Single
NOTE: All job related GRO, CRO, GSO, CSO and all Public service dealing status.
LANGUGES: English, Urdu & Punjabi
HOBBIES: Listening & Recitation Quran –e- Majeed , Reading Newspapers & Books, Watching T.V
AWARDS
Having appreciation letter from Department of the Air Force Chariestion AFB . South Carolina. USA