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Getting the best value from managing your intranet and portal

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Mark Morrell
Mark Morrell

BT's intranet manager discusses ways to maximize the value of an intranet and portal, including measuring user satisfaction, improving productivity, quantifying tangible and intangible benefits, and generating revenue. The intranet serves over 140,000 BT employees and contractors with information, applications, collaboration tools, and more. User surveys find high satisfaction levels and agreement that the intranet improves work efficiency. BT has calculated a positive return on investment from productivity gains and other exploited benefits, with more value still to be realized. The manager advocates using the intranet to showcase technologies for potential customers.

TechnologyBusiness
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Getting the best value from managing your intranet and portal Mark Morrell – BT Intranet manager
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Some things you might not know about BT...... ,[object Object],[object Object],[object Object],[object Object]
A little bit more about BT………. ,[object Object],[object Object],[object Object]
A little bit about me……….. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
A little bit about BT’s intranet ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
BT Homepage – our intranet corporate portal
Make money from advertising - BT Today adverts
BT Yahoo! search sponsored links
How satisfied are users with BT’s intranet? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Improving productivity ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Standards embedded in templates
Standards embedded in templates 2
Improving productivity 2 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Valuing exploited/unexploited less tangible benefits ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Selling the technology we use ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Thank you!  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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