1. The document discusses how social media is becoming a standard marketing tactic for B2B companies, with 87% agreeing it will be standard like email. It provides examples of how companies can leverage social media through online communities, videos, and virtual events. 2. The document also outlines Cisco's use of social media, including their Cisco Live Virtual platform which extends their conferences online with videos, presentations, blogs and networking tools. 3. The conclusion emphasizes positioning social media as a marketing standard, including it in marketing plans, continuously investing and tracking key metrics to measure engagement and ROI.