This document provides an overview of an open day event at Ciklum, an IT outsourcing company in Ukraine. The agenda includes sessions on getting a job in IT, HR interview tips, the technical aspects of mobile development, work-life balance, IT professions and trends, and stories from former interns. It also gives a brief introduction to Ciklum, highlighting its experience, staff size, locations, client teams, and recognition as one of Ukraine's best employers. The document encourages an open mindset toward working in an international environment and leading by example when interacting with clients.

1. WELCOME TO CIKLUM

2. CIKLUM OPEN DAY
Getting job in IT
Special Features – Andrey Lyashenko, CSM
HR interview: Tips&Tricks – Olga Samarina, Recruitment Consultant
Technical aspect – Ivan Beliy, Team Lead at Marmalade LTD, London, UK
You are on board: drive your routine – Anfisa Nakonechnaya, Retention Consultant
Excursion round Ciklum office
Pizza-Time
Map of IT: Professions & Trends – Maxym Mykhalchuk, Project Manager
First Steps In Mobile Development – Yuriy Yakovlev, Mobile Delivery Unit Manager
Real-life stories from former interns (Marmalade LTD)
14:00 -
15:05
15:05
15:30
16:00
16:30
16:55
17:30

3. SpecialFeatures
AndreyLyashenko,CSM@CiklumDnepr

4. Ciklum’s Key Numbers
Over 13 years experience in IT development in Ukraine
Over 200 own customer teams
2,500+ dedicated staff
6 locations in Ukraine, two in Pakistan, 1 in Belarus and 6 offices over Europe
30 Dedicated Consultants specializing in Agile Software development and BPO
Voted as Ukraine's best IT employer 3 years in a row

5. Team life cycle
1
Project (eg. Mobile)
1 Own Team
2
2 Project Office
3 PEAK resource
3
PEAK
CIKLUM MODELS

6. Ciklum
Delivery
Team

8. 01
How-To make your start smoother…
What to expect from international environment?

9. In the beginning we are all the same…

10. But as we grow up, we get more and more affected by:
• Our family
• Friends
• School, University
• Social environment
• Religion, beliefs
• Traditions
We are also affected by:
• Country
• Region
• City/village
• Work (company/position)

11. How can we make best out of it?

12. Should we follow stereotypes?

13. OR

14. Be open to
something new,
something unknown,
something different...

15. Let’s see some of the examples…
How we know it…
and how other people know it

16. More right for authorities/ bosses
VS.
Rules and laws are valid for all

17. Employees expect orders and control
VS.
Initiative is expected, everybody is help responsible for their work

18. Respect for age, teachers, bosses
(even if not competent)
VS.
Respect for competence, knowledge, facts, everybody can be challenged

19. Unknown is dangerous
VS.
Try it…didn’t work? Try again…don’t be scared. Just try IT.

20. I know how to do it, but afraid to say it…
VS.
Be active, be proactive offer you idea

21. With all these different perceptions…
What is it, that our clients expect?

22. If you know what to do
and how to do it better…

23. Even bad news, can be good news

24. Be transparent and direct…
Let your clients know what is going
on…
Even if there are some bad news.

25. Perception creates reality
Listen, observe, analyze.

26. Do what you think is right and take responsibility for your decisions.

27. If you know what to do - LEAD

28. If you don’t know what to do - SUPPORT

29. LEAD BY EXPAMLE

30. Treat your customers well.

33. www.ciklum.com
@ciklum
Ciklum
http://dou.ua/
http://ain.ua/
http://forbes.ua/
http://djinni.co/
http://habrahabr.ru/
http://dou.ua/lenta/articles/it-market-dnipropetrovsk/
http://dou.ua/lenta/columns/trends-2014/
Broader view. How Ukraine is positioned WW:
http://hi-tech.org.ua/wp-content/uploads/2012/08/Exploring-
Ukraine-IT-Outsourcing-Industry-20121.pdf
http://www.slideshare.net/intetics/geopolitical-risk-
management
http://topsdev.org/blog/obzor-rinka-freelance-2014.htm
Main sources of info and useful resources for further reading