Genni Burns is seeking a role developing, implementing, and supporting HR policies and processes. She has over 20 years of experience in HR, most recently at Microsoft from 2014-2015. Her experience includes designing and implementing shared service centers, HR programs, and policy documentation. She has expertise in problem solving, process improvement, people management, and facilitating coaching. Her strengths include harmony, discipline, consistency, and maximizing performance. She is seeking a position within 15 miles of her home at a company with a positive, collaborative culture and good benefits.

1. GENNI BURNS – Networking Profile
Desired role:
Develop, implement and support of policies and processes. Manage,support, coach and/or facilitate
performance, management, development, employee relations and terminations.
History:
 Microsoft 4/2014-5/2015 1.0 Yr
 Nokia 5/1996-4/2014 18 Yrs
 Boeing 7/1990- 5/1996 6 Yrs
Human Resources Manager/Consultant/Generalist/Shared Services
972-679-9067 genniburns1@outlook.com www.linkedin.com/in/genniburns
PICTURE
Key Competencies:
Initiative:
 Seeks needed improvement and finding solutions
 Handles crisis effectively and professionally
 Tenacity in reaching goals timely
 Willingness to do what is needed
Consulting:
 Coaches to ensure operational efficiency
 Develop Team cohesiveness
 Improve employee relations
 Education/team needs
 Become a trusted advisor
CustomerService Orientation:
 Discovers and meets underlying needs of internal and
external customers and acts on changes needed
 Listens for needs/concerns/areas of growth
 Follows through on requests and complaints
RelationshipBuilding:
 Builds credibility and trust
 Ability to quickly establish rapport
 Manage difficult people
Team Leadership/People Management:
 Sets/communicates standards for group
 Ensure right people doing right job
 Delegate/Monitor
 Lead by example
 Acts as advocate for group
 Ability to motivate and challenge
 Develop teamwork and cooperation
 Strives for win/win solutions
Key Professional Achievements:
 Designed and implemented Shared Service center for
HR North America including implementation of CRM
and then assisted with expansion and transition to
Nokia worldwide.
 Designed and implemented Human Resource programs
such as induction and onboarding, recognition, service
award,employee referral, Performance Improvement
and Employment law proactive trainings.
 Designed and implemented HR web redesign for North
America.
 Developed, documented and maintained policy and
procedures for US and Canada.
 Managed vendors for compliance training,
immigration administration, and onsite employee
store, wellness and café services
Key Areas ofExpertise:
 Problem solving -focusing on root cause and
complete and thorough resolutions.
 Combining research,analyzing and practical
organizational skills to find efficient and
economical, simplified, logical ways of working.
 Planning and organizing
 Blending technical aptitude, effective
communication, team leadership, passion and
commitment to successfully deliver key results.
Systems:
 SAP
- HR Admin
- Org mgmt
- Success factors
- Reporting
 Serena (CRM)
 ADP
 Taleo
 Microsoft apps
 Lync
KEY skills
 HR policy management and support
 Streamlining and Process improvement
 Facilitating and Coaching
 Planning and Coordinating
 Critical thinking and Problem solving
 People management
 Orientation and onboarding
 Employee relations

2. STRENGTHS (Perthe Galluporganization'sStrengthsFinder2.0assessment)
* Harmony – Like consensus.Establishrapore easily. Practical,realistic,simplistic&optimistic. Like gettingtothe point.
* Discipline –Like policies,investigatingand streamlining. Organized,plannerandnotdistractedfromtask.
* Consistency –Like rules,establishprocessesforefficiency,deal withpeopleequally,meetdeadlines.
* Maximizer–Counselor,transformer,value excellence
* Empathy – Value people, caring,use commonsenseandreadpeople well
Target companies
 Tech (Nokia,Ericsson, Dell,Goodmannetworks,Frontier networks)
 Healthcare (McKesson,Conifer,VHA,Amerisource Bergen)
 Other (Sabre,WorldVentures,Campbells,Toyota,Container)
Target requirements
 Positive Environment; collaborative, employee focus
 Good Benefits/401k
 w/in 15 miles home
 Clear mission and values that instill ethics, direction, people
 Company that allows autonomy, seeks true feedback, flexible, Christian values