The document outlines the roles and competencies of a Government Chief Information Officer (GCIO). It discusses that a GCIO leads the development and implementation of an agency's IT strategy to enable transformative development and good governance. It also describes 5 key competency areas for a GCIO including leading the development of IT policies and strategies, ensuring legal and strategic alignment of IT solutions, directing people and process improvement, managing IT risks and objectives, and establishing a culture of quality and security. The document further outlines an 8 course training program for GCIOs that covers areas like governance, strategy, acquisition, project management, security management and people skills.

1. GCIO ENABLING COMPETENCY
GOVERNMENT CHIEF INFORMATION
OFFICER LEADING THE VALUE CREATION FOR
DEVELOPMENT AND PERFORMANCE
THROUGH INFORMATION AND
COMMUNICATION TECHNOLOGY

2. Efficiency is doing the thing right.
Effectiveness is doing the right
thing.
- Peter F. Drucker

3. GOVERNMENT CHIEF INFORMATION
OFFICER (GCIO)
• GCIO stands for Government
Chief Information Officer,
appointed as executive or
senior manager who lead,
direct and control the
strategy, design, transition,
operation and continual
improvement of information
and communication program
and services of a government
agency.

4. GOVERNMENT CHIEF INFORMATION
OFFICER (GCIO)
• GCIO represents the ability of
the agency leadership to
govern and manage the
effective, efficient, reliable and
sustainable integration of
information and
communication technology for
organizational transformation,
leading to better delivery of
outcomes for the development
agenda and expected quality of
experience for the citizen.

5. GOVERNMENT CHIEF INFORMATION
OFFICER (GCIO)
Competency Area 1
• GCIO must be able to lead
the development,
communication and
implementation of the
organization, accountability,
strategy and policy of
creating value with ICT
services to bring about
transformative
development and good
governance.

6. GOVERNMENT CHIEF INFORMATION
OFFICER (GCIO)
Competency Area 2
• GCIO must be able to actualize
the decision rights to enable the
legal mandates, development
agenda, strategic intention, fund
requirement, enterprise
architecture, technology
solution, procurement option
and performance metrics of the
agency for the acquisition,
operation and evaluation of
information and communication
technology services.

7. GOVERNMENT CHIEF INFORMATION
OFFICER
Competency Area 3
• GCIO must be able to direct
the emergence of best-fit
people, process, technology
and culture that enable
efficiency and effectivity in the
strategy, design, transition,
operation, security and
continual improvement of
information and
communication technology
services.

8. GOVERNMENT CHIEF INFORMATION
OFFICER
Competency Area 4
• GCIO must be able to lead the
management of controlled
objectives related to
management of strategy,
policy and legality, risks,
process, financial,
information, acquisition,
project, service support,
security, infrastructure,
facilities, standards and
people.

9. GOVERNMENT CHIEF INFORMATION
OFFICER
Competency Area 5
• GCIO must be able to create
the culture of quality and
security, metric based
assessment, and use of
lesson’s learned in the
improvement of information
and communication
technology services for
transformative development
and good governance.

10. GCIO TRAINING PROGRAM
GOALS
• The GCIO formulates , communicates
and owns the organization, role,
accountability, responsibility, expertise
and work expected from an executive
or manager appointed as Government
Chief Information Officer.
• The GCIO performs capability
assessment and benchmarking of
knowledge, skills and character that are
required in the quality performance of
the Government Chief Information
Officer.
• The GCIO writes, reviews and improves
the competency roadmap for continual
professional education and certification
of both the technical and non-technical
people who actualize performance in
the ICT enabled services.

11. GCIO TRAINING PROGRAM
GOALS
• The GCIO understands and perform the
requirements and standards in leading,
directing and controlling the different
functions, risks, metrics, life cycle,
processes and deliverables of enabling
the value of information and
communication technology to the
business and service delivery of the
agency
• The GCIO distinguishes and applies the
use of best practice framework and
standards to manage people, process,
information, technology and culture in
enabling the effective and efficient
alignment of information and
communication technology to the
mandate, strategy and operation of the
agency.

12. GCIO TRAINING PROGRAM
COURSE 1:
GOVERNANCE FRAMEWORK &
MANAGEMENT STANDARDS
• Principles of Governance
• Accountability Framework
• Clinger-Cohen CIO Competency
Standards
• Core Governance Standards
• Service Management Standard
• Information Management Standard
• Information and Cyber Security
Standards
• Quality Management Standard
• Capability Maturity Modeling
• Business Process Management
• Open Government Framework

13. GCIO TRAINING PROGRAM
COURSE 2:
STRATEGY, POLICY &
ARCHITECTURE DEVELOPMENT
• Strategic Management
• Performance Scorecards
• Risk Assessment and
Management
• Policy Definition and
Implementation
• Enterprise Architecture
Development
• Program Log Frame
• Performance Base Budget
• Legal Framework and
Implementing Rules and
Regulation

14. GCIO TRAINING PROGRAM
COURSE 3: ACQUISITION AND TECHNOLOGY
• Acquisition Framework
• Acquisition Life Cycles
• Acquisition Process
• Sourcing Strategy and Contract
Management
• Financial Management
• Procurement Regulations
• Technology Standards
• Technology Solution Framework
• Technology Skills and Certification

15. GCIO TRAINING PROGRAM
COURSE 4: PROJECT MANAGEMENT
• Project Governance and
Management
• Project Management Maturity
Model
• Project Management Life Cycle
• Project Management Processes
• Solution Development Life Cycle
• Solution Platform and Framework
• Solution Quality Assurance and
Testing Framework and Tools

16. GCIO TRAINING PROGRAM
COURSE 5: SERVICE MANAGEMENT
• Service Management Roles and
Responsibilities
• Service Management Life Cycle
• Service Management Processes
• Service Management Metrics
• Service Management Technology
Solution

17. GCIO TRAINING PROGRAM
COURSE 6:
SYSTEMS AND TECHNOLOGY
CONFIGURATION MANAGEMENT
• Information and Communication
Technology Configuration
Management
• Information System Architecture
• Data Services
• Application Services
• Network Services
• Security Services
• Interoperability Framework
• Technical Reference Standards
• Capacity and Capability Metrics

18. GCIO TRAINING PROGRAM
COURSE 7:
INFORMATION AND CYBER
SECURITY MANAGEMENT
• Security Governance and
Management Framework
• Information Security International
Standards
• Cyber Security Body of
Knowledge
• Security Risk Assessment and
Mitigation Planning
• Security Management Life Cycle
• Information and Cyber Security
Management Technologies

19. GCIO TRAINING PROGRAM
COURSE 8: PEOPLE SKILLS
• Leading, Negotiating, Directing
and Communication Skills
• Self Management
• Time Management
• Motivation Management
• Facilitation and Negotiation
Management
• Communication Skills
• Team Building
• Work Ethics

20. GCIO TRAINING REFERENCES
• Clinger-Cohen CIO Competencies
• Calder Moir IT Governance Framework
• IT Infrastructure Library Service Management
Framework
• Controlled Objectives of IT – IT Governance
Standard
• NORAD Logical Framework
• Project Management Body of Knowledge –
Government Extended
• The Open Group Architecture Framework
• ISO/IEC 20000 IT Service Management Standard
• ISO/IEC 27001 Information Security Standard
• ISO/IEC 38500 Corporate Governance of IT
• Business Analysis Body of Knowledge
• Cyber Security Body of Knowledge
• CMMI Capability Maturity Model
• OECD Corporate Governance Guide
• Balanced Score Card
• Business Process Management Standards
• Risk Management Standards
• RA and IRR on E-Commerce, Data Security, etc.

21. Efficiency is doing the thing right.
Effectiveness is doing the right
thing.
- Peter F. Drucker