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Giving Meaningful
     Feedback

      ROCHELLE STEVENSON

CENTRE FOR TEACHING AND LEARNING
     UNIVERSITY OF WINDSOR

       JANUARY 10, 2013.
Ice Breaker!



 How comfortable are you with receiving feedback?




 How comfortable are you with giving feedback?
What do we need to provide
  meaningful feedback?
What do we need to give feedback?

 Learning Objectives
   Syllabus

   Assignment Instructions


 Rubric
   Matrix denoting differing levels of achievement based on the
    learning objectives

 Marking Key
   Checklist denoting specific scoring and content requirements
Meaningful Feedback


         Learning
         Objectives

                      Marking
Rubric
                       Key


         FEEDBACK
What if we don’t have what we need?


 Open dialogue with the professor or instructor


 Department or faculty guidelines


 University resources
The “How” of Feedback

             SCENARIO:

 GA OFFICE HOURS AFTER AN EXAM HAS
           BEEN RETURNED

 MEETING WITH A STUDENT WHO HAS
 QUESTIONS ABOUT THEIR GRADE AND
          PERFORMANCE
Differences in Feedback

 Positive feedback is just good
   Comments like “Good job” or “Well done”

   Checkmarks, smiley faces



 Negative feedback is just bad
   Comments like “Not enough” or “Need more”

   Xs, strikethroughs, question marks



 Constructive feedback is a blend of both, providing
  avenues for improvement
Feedback should be SMART


            Specific
     S     Measurable
     M
     A     Achievable
     R
            Realistic
     T
             Timely
SMART Feedback Practice

       USING THE SAMPLE ANSWER,

  PROVIDE A FEW SENTENCES OF WRITTEN
    FEEDBACK BASED ON MAKING THE
            FEEDBACK SMART.

 SELECT A REPRESENTATIVE TO SHARE YOUR
  FEEDBACK WITH THE REST OF THE GROUP.
Feedback should be SMART


            Specific
     S     Measurable
     M
     A     Achievable
     R
            Realistic
     T
             Timely
SMART Feedback Practice

      USING THE SAMPLE ANSWER,

  PROVIDE A FEW SENTENCES OF WRITTEN
    FEEDBACK BASED ON MAKING THE
            FEEDBACK SMART.

    USE THE RUBRIC TO ASSIST YOU IN
         MARKING THE ANSWER.
SMART Feedback Practice


 What was different between the two exercises?
   Easier?

   More difficult?



 Did having the rubric change your process of giving
 feedback?
Main Points of Workshop

 Key things you need to provide meaningful
 feedback
    Task expectations and learning outcomes
    Rubric (with descriptors)
    Dialogue with professor to clarify these things

 Feedback should be constructive and should
 provide avenues for further development
    SMART feedback
    Tone of feedback
Thank you!

ROCHELLE STEVENSON

stevensr@uwindsor.ca

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GATA Winter Academy: Giving Meaningful Feedback workshop, presented by Rochelle Stevenson

  • 1. Giving Meaningful Feedback ROCHELLE STEVENSON CENTRE FOR TEACHING AND LEARNING UNIVERSITY OF WINDSOR JANUARY 10, 2013.
  • 2. Ice Breaker!  How comfortable are you with receiving feedback?  How comfortable are you with giving feedback?
  • 3. What do we need to provide meaningful feedback?
  • 4. What do we need to give feedback?  Learning Objectives  Syllabus  Assignment Instructions  Rubric  Matrix denoting differing levels of achievement based on the learning objectives  Marking Key  Checklist denoting specific scoring and content requirements
  • 5. Meaningful Feedback Learning Objectives Marking Rubric Key FEEDBACK
  • 6. What if we don’t have what we need?  Open dialogue with the professor or instructor  Department or faculty guidelines  University resources
  • 7. The “How” of Feedback SCENARIO: GA OFFICE HOURS AFTER AN EXAM HAS BEEN RETURNED MEETING WITH A STUDENT WHO HAS QUESTIONS ABOUT THEIR GRADE AND PERFORMANCE
  • 8. Differences in Feedback  Positive feedback is just good  Comments like “Good job” or “Well done”  Checkmarks, smiley faces  Negative feedback is just bad  Comments like “Not enough” or “Need more”  Xs, strikethroughs, question marks  Constructive feedback is a blend of both, providing avenues for improvement
  • 9. Feedback should be SMART Specific S Measurable M A Achievable R Realistic T Timely
  • 10. SMART Feedback Practice USING THE SAMPLE ANSWER, PROVIDE A FEW SENTENCES OF WRITTEN FEEDBACK BASED ON MAKING THE FEEDBACK SMART. SELECT A REPRESENTATIVE TO SHARE YOUR FEEDBACK WITH THE REST OF THE GROUP.
  • 11. Feedback should be SMART Specific S Measurable M A Achievable R Realistic T Timely
  • 12. SMART Feedback Practice USING THE SAMPLE ANSWER, PROVIDE A FEW SENTENCES OF WRITTEN FEEDBACK BASED ON MAKING THE FEEDBACK SMART. USE THE RUBRIC TO ASSIST YOU IN MARKING THE ANSWER.
  • 13. SMART Feedback Practice  What was different between the two exercises?  Easier?  More difficult?  Did having the rubric change your process of giving feedback?
  • 14. Main Points of Workshop  Key things you need to provide meaningful feedback  Task expectations and learning outcomes  Rubric (with descriptors)  Dialogue with professor to clarify these things  Feedback should be constructive and should provide avenues for further development  SMART feedback  Tone of feedback

Editor's Notes

  1. Ask for clarification.Indicate that you will be better able to do your job with that information.Indicate that you will feel more comfortable about marking with that information.What are the department/faculty guidelines about your work – as a GA – with students (i.e., emails turnaround time, expectations of office hours)?It is important to open a dialogue with your professor to clarify expectations and make sure that you have everything you need to provide effective feedback.University resources like the GATA Network, CTL, even librarians can help you to come up with a basic rubric if neededOr you can take the resources I’m giving you today and dialogue with your prof/instructor about how to adjust them to best suit the course
  2. Constructive feedback is meaningful feedback
  3. S – specific – providing details about which improvements are necessary – eg. answering the questionM – measureable – easy to see if it is achieved, eg. maintain clarity of answer, answer the question (rather than just write a better answer)A – achievable – can the student do it? For example, memorizing the textbook is not achievable, but providing note taking tips to increase retention of knowledge is. The feedback provided is achievable.R – realistic – connected to Achievable. For example, tips for drawing attention to the important parts of the question is realistic. Advocating four hours of study time a day is not.T – timely – means close to the time of the task, as well as in time to improve the next task. Giving feedback from the mid-term two days before the final exam is not timely, and does not offer the time needed to incorporate the constructive feedback should the students choose to do this.