Gap analysis of the existing and desired digital competencies in an organization

1. Gap Analysis of the Digital Competencies in the Organization
DIGITAL COMPETENCIES GAP ANALYSIS
FOCUS AREAS CURRENT
STATE
DESIRED
FUTURE STATE
IDENTIFIED
GAP
ACTION PLAN
Have a clear vision of
technological waves.
The
organizations’
vision of
technological
waves is 60%.
The organizations’
vision of
technological
waves is expected
to be 90%.
The gap is
30%
Design and
implementation of
policies to showcase a
clearer vision of
Technological waves.
Ability to integrate the
operation in the short
term, but with a long-
term business vision
This is currently
40%
Expected to be
80%
The gap is
40%
Design a model for the
short time integrate of
operations and the long-
term business vision.
Integrate the models for
seamless implementations
Ability to distinguish
between the current
processes and products,
and how to evolve them
into a new era of digital
economy.
This has been
developed
currently at 40%
We desired to be
at 70%
The gap is
30%
Create a team of digital
experts to prepare the
roadmap for the
upcoming digital
transformations in the
industry.
Ability to evaluate the
transformation cost and
define how to guide the
organization within the
new types of markets,
customers, and
interactions.
Virtual assistant
for online chat
with customer
60%
while the cost
awareness is 30%
Virtual assistant
for online chat
with customer
should be 90%
while the cost
awareness should
be 80%
30%
50%
Full deployment of
Artificial Intelligence and
Automation System for
day-to-day activities, cost
monitory and customer
relations.
Clear and precise
measurements of the
key concepts of scale,
scope, timing and
speed
The current level
is 65%
We hope to be at
90%
The gap is
25%
Create a strategy for the
measurement of these
concepts.
Provide all necessary
resources to establish the
rhythm and speed for the
digital transformation
Ability to understand
digital route and
evaluate the cost
benefit of different
technologies
The is 60% This
understanding of
the best cost for
the technology is
expected to be
90%
The gap is
30%
Define a strategy for the
various digital
transformations, and
analyze the most cost
effective for
implementations

2. Big Data and Data
Analytics
Ability to
generate, collate
and analyze data
Digitally 50%
Ability to
generate, collate
and analyze data
Digitally should
be 90%
40% Ensuring compliance with
Big Data and Data
Analytics management
system for proper
collection, storage and
analysis for decision
making and research
purposes
Internet of Things and
Electronic Monitoring
Application of
Internet of
Things (ioT) in
the organization
is 70%
Application of
Internet of Things
(ioT) in the
organization
should be 95%
25% Provide and install all
facilities required to make
Internet of Things and
Electronic Monitoring
available for all users for
easy communications and
monitoring.
Ability to design the
organization of the
future.
This is at 55%
currently
We are expected
to be at 75%
The gap is
20%
Design and implement the
roadmap for the digital
transformation
Ability to visualize and
commence an on-site-
digital interaction with
society.
This with key
impacts and
indicators that
provide a true
benefit is 50%
Expected to be
75%
The gap is
25%
Provide and install all
facilities required for easy
communication
monitoring and
interactions.
Ability to cross-
communicate, and
negotiate with different
actors
This is 45% We desired to be
at 80%
The gap is
35%
To consult experts for the
deployment of 3D Virtual
Modelling and Drone
Technology for operation,
security surveillance and
facilities monitoring.
Important of Digital Competencies
1. Information and data literacy(Browsing, searching and filtering data, information and
digital content, Evaluating data, Managing data)
2. Communication and collaboration (Interacting, Sharing, Engaging in citizenship,
Collaborating through digital technologies)
3. Digital content creation (Developing, Integrating and re-elaborating digital content,
Copyright and licenses and Programming)
4. Safety (Protecting devices, personal data and privacy, health and well-being, and the
environment)

3. 5. Problem solving (Solving technical problems, Identifying needs and technological
responses, Creatively using digital technologies)