The presentation is a summary presentation from a study Situational Awareness Solutions which collects together use cases for situational awareness capabilities and prioritizes these in context of user perception and readiness, availability and accessibility of technology, ease and likelihood of adoption, as well as regulations and competing substitutes. Finally it analyzes the relevance of assessed use cases to United States, Germany and Japan. The application areas discussed cover, amongst other, ecology and environment, disaster management, logistics and transport as well as critical infrastructure management.
Japan, like Finland, compared to USA and China has been seen as a bit latecomer in AI. One reason is that Japan has for decades been a top hardware-oriented industrial country which is producing mainly material objects. But today Japanese government is moving rapidly towards AI.
A recent Future Watch study identifies and describes future consumer trends in Mainland China and Hong Kong over the next 2-10 years. These trends are likely to impact the products and services these consumers buy and the marketing they respond to. It aims to identify significant trends that are specific to China’s unique market.
Central to the forecasting is identifying 12 consumer roles that represent key China trends. Each role has an accompanying case study which explains how brands are starting /planning to tap into these nascent trends.
The presentation is a summary presentation from a study Situational Awareness Solutions which collects together use cases for situational awareness capabilities and prioritizes these in context of user perception and readiness, availability and accessibility of technology, ease and likelihood of adoption, as well as regulations and competing substitutes. Finally it analyzes the relevance of assessed use cases to United States, Germany and Japan. The application areas discussed cover, amongst other, ecology and environment, disaster management, logistics and transport as well as critical infrastructure management.
Japan, like Finland, compared to USA and China has been seen as a bit latecomer in AI. One reason is that Japan has for decades been a top hardware-oriented industrial country which is producing mainly material objects. But today Japanese government is moving rapidly towards AI.
A recent Future Watch study identifies and describes future consumer trends in Mainland China and Hong Kong over the next 2-10 years. These trends are likely to impact the products and services these consumers buy and the marketing they respond to. It aims to identify significant trends that are specific to China’s unique market.
Central to the forecasting is identifying 12 consumer roles that represent key China trends. Each role has an accompanying case study which explains how brands are starting /planning to tap into these nascent trends.
Payments Landscape in the Philippines Market 2021 - AarkstoreAarkstore Enterprise
Payments Landscape in the Philippines provides values and volumes for a number of key performance indicators in the industry, including cash, payment cards, and cheques. Provides detailed information on the number of cards in circulation, transaction values and volumes during the review-period and over the forecast-period (2017-21f).
[Report] Indian Marketers are Ready to Adopt and Integrate Digital Marketing ...Social Samosa
Adobe released the second annual Adobe APAC Digital Marketing Performance Dashboard, in partnership with Adobe. A six-month in-field program comprising quantitative and qualitative surveys, the study benchmarked the levels of adoption, traction and success of digital marketing
E-Commerce Index Philippines August 2013Janette Toral
E-Commerce Index (ECI) Philippines is a monthly tracking and measurement study that determines the extent of e-commerce activities of the top corporations in three industries – manufacturing, retail and wholesale, and services.
Full details about this report can be found at http://digitalfilipino.com/e-commerce-index-philippines/
Report currently not downloadable as it is going through final audit.
BCG has launched its Telco Sustainability Index, designed to capture the four dimensions most relevant to a telco’s environmental strategy. The index tracks the company’s commitment to sustainability, its emissions intensity and that of its upstream and downstream partners, its elimination of waste, and its customer enablement.
The Hong Kong government supports smart city operations and smart lamp post related actions. Smart lamp posts together with 5G can encompass various industries and thus can offer opportunities also for Finnish companies. Hong Kong aims to become a “world class smart city”. In ”Hong Kong Smart City Blueprint” smart lamp posts are mentioned as one action point and 50 smart lamp posts should be in use by the summer of 2019. The figure is set to rise to 400, and during 2019, a tender will likely be opened for the remaining 350 smart lamp posts. Smart lamp posts can serve several different functions and these are currently experimented in Science Park and the Smart City Pilot Area.
Summary – My Health – Future Health Solutions in Emerging Market Service (Ind...Team Finland Future Watch
Main questions of My Health investigations are: 1) How cultural and geographical contexts effect on acceptance of new health products, services and solutions and what are the motivations behind different choices? 2) What kind of consumer and customer understanding do Finnish enterprises need in order to success in emerging markets 3) What kind of cultural or customer behavior changes would be anticipated in emerging markets in future?
India is expected to be one of the key markets where future growth will emerge. The growth will be primarily driven by a favourable population composition and increasing disposable incomes. India is expected to reach USD 2374 GDP per capita by 2023. Consumer spending will increase in food, housing, transport and communication as well as consumer durables. Some interesting future sectors will benefit, such as sports and electric vehicles. The attached material takes a look also in such consumer related trends as cashless payments, data privacy and AI and technology in consumer businesses.
Even if China's GDP growth slows to 5.5%, personal consumption is projected to increase by about half to $6.5 trillion, by 2020. But growth is only a part of the story: demographic, social, and technological forces will transform China's consumer economy.
Mobile content market in Finland report, including mobile app, SMS, premium rate call, mobile marketing other mobile content market value. Additionally the report looks at the installed base of devices by OS.
Mobile content market_in_finland_2012-2016Kalle Snellman
Mobile content market in Finland report, including mobile app, SMS, premium rate call, mobile marketing other mobile content market value. Additionally the report looks at the installed base of devices by OS.
E-commerce in MENA: Opportunity beyond the hypeAmel Ait Ahcene
The retail industry in the Middle East and North Africa (MENA) is on the verge of a pivotal shift.
E-commerce is becoming a reality, reinventing consumers' path to purchase, forming new customer experiences, disrupting business models, and creating growth opportunities for large and small retailers as well as for a new generation of
e-commerce pure players.
Payments Landscape in the Philippines Market 2021 - AarkstoreAarkstore Enterprise
Payments Landscape in the Philippines provides values and volumes for a number of key performance indicators in the industry, including cash, payment cards, and cheques. Provides detailed information on the number of cards in circulation, transaction values and volumes during the review-period and over the forecast-period (2017-21f).
[Report] Indian Marketers are Ready to Adopt and Integrate Digital Marketing ...Social Samosa
Adobe released the second annual Adobe APAC Digital Marketing Performance Dashboard, in partnership with Adobe. A six-month in-field program comprising quantitative and qualitative surveys, the study benchmarked the levels of adoption, traction and success of digital marketing
E-Commerce Index Philippines August 2013Janette Toral
E-Commerce Index (ECI) Philippines is a monthly tracking and measurement study that determines the extent of e-commerce activities of the top corporations in three industries – manufacturing, retail and wholesale, and services.
Full details about this report can be found at http://digitalfilipino.com/e-commerce-index-philippines/
Report currently not downloadable as it is going through final audit.
BCG has launched its Telco Sustainability Index, designed to capture the four dimensions most relevant to a telco’s environmental strategy. The index tracks the company’s commitment to sustainability, its emissions intensity and that of its upstream and downstream partners, its elimination of waste, and its customer enablement.
The Hong Kong government supports smart city operations and smart lamp post related actions. Smart lamp posts together with 5G can encompass various industries and thus can offer opportunities also for Finnish companies. Hong Kong aims to become a “world class smart city”. In ”Hong Kong Smart City Blueprint” smart lamp posts are mentioned as one action point and 50 smart lamp posts should be in use by the summer of 2019. The figure is set to rise to 400, and during 2019, a tender will likely be opened for the remaining 350 smart lamp posts. Smart lamp posts can serve several different functions and these are currently experimented in Science Park and the Smart City Pilot Area.
Summary – My Health – Future Health Solutions in Emerging Market Service (Ind...Team Finland Future Watch
Main questions of My Health investigations are: 1) How cultural and geographical contexts effect on acceptance of new health products, services and solutions and what are the motivations behind different choices? 2) What kind of consumer and customer understanding do Finnish enterprises need in order to success in emerging markets 3) What kind of cultural or customer behavior changes would be anticipated in emerging markets in future?
India is expected to be one of the key markets where future growth will emerge. The growth will be primarily driven by a favourable population composition and increasing disposable incomes. India is expected to reach USD 2374 GDP per capita by 2023. Consumer spending will increase in food, housing, transport and communication as well as consumer durables. Some interesting future sectors will benefit, such as sports and electric vehicles. The attached material takes a look also in such consumer related trends as cashless payments, data privacy and AI and technology in consumer businesses.
Even if China's GDP growth slows to 5.5%, personal consumption is projected to increase by about half to $6.5 trillion, by 2020. But growth is only a part of the story: demographic, social, and technological forces will transform China's consumer economy.
Mobile content market in Finland report, including mobile app, SMS, premium rate call, mobile marketing other mobile content market value. Additionally the report looks at the installed base of devices by OS.
Mobile content market_in_finland_2012-2016Kalle Snellman
Mobile content market in Finland report, including mobile app, SMS, premium rate call, mobile marketing other mobile content market value. Additionally the report looks at the installed base of devices by OS.
E-commerce in MENA: Opportunity beyond the hypeAmel Ait Ahcene
The retail industry in the Middle East and North Africa (MENA) is on the verge of a pivotal shift.
E-commerce is becoming a reality, reinventing consumers' path to purchase, forming new customer experiences, disrupting business models, and creating growth opportunities for large and small retailers as well as for a new generation of
e-commerce pure players.
Offline vs. Online Retail: Development - Comparisons - Consumer View; Whitepa...Statista
This whitepaper shows how well traditional retail truly fares against online retail, and provides information on the barriers and chances for both offline retail and e-Commerce.
More information: statista.com
The Future of eCommerce en FMCG (Fast Moving Consumer Goods) 2017Marcos Pueyrredon
In 2025, online FMCG will have grown from 4.6% to 10%. The fourth edition of the Kantar Worldpanel e-commerce report con rms that online grocery remains the hottest topic in FMCG retail. It is no longer a question of whether it is here to stay; the digital world is now so ubiquitous that it has become a normal part of consumer shopping behaviour.
We surveyed eCommerce Managers and CEOs from European countries and prepared the report based on their experiences and our knowledge.
What are the business trends that are going to revolutionize the eCommerce market?
What are the most important technologies to invest in next 5 years?
Why 2017 is the Year of the Bot?
Are marketplaces really worth to invest in?
Ecommerce and SMEs: Uncovering Thailand's Hidden Assets Through E-commerceMichael Wan
New research from the Sea Insights team illustrates how e-commerce can be a pathway to inclusive growth. We surveyed close to 7,000 merchants on Shopee Thailand — conducting one of the largest surveys of e-commerce sellers in Thailand.
Product Brochure: South Africa B2C E-Commerce Market 2019yStats.com
Product Brochure with summarized information of our publication "South Africa B2C E-Commerce Market 2019".
Find more here: https://www.ystats.com/market-reports/south-africa-b2c-e-commerce-market-2019/
Product Brochure: South Africa B2C E-Commerce Market 2019yStats.com
Product Brochure with summarized information of our publication " South Africa B2C E-Commerce Market 2019".
Find more here: https://www.ystats.com/market-reports/south-africa-b2c-e-commerce-market-2019/
E-commerce in fashion industry
Apparel & accessories sales in US: Apparel has become an online success - Jeffrey Grau, eMarketer.
Fashion emerges as best-performing segment of ecommerce in UK - IMRG Capgemini e-Retail Sales Index.
Southeast Asia startup investments 2013: It’s all about e-commerce, fashion and women: Mobile commerce, online retail, payments, C2C marketplaces, flash sales.
eCommerce Benchmark for the Fashion Industry:
Where does the traffic come from in fashion? - Direct, Paid, Organic, CPS, CPC, Viral/Social, E-mail newsletter; social and viral media play a much bigger role in fashion.
Conversion ratios in fashion retail.
Platform for your e-store – why Magento?: Shopify, SquareSpace, Tictail, Magento; Bonobos, Nike, Christian Louboutin, MyTheresa.
Magento Enterprise Customer Success Story GANT: High performance and visual inspiration, Full screen experience, Custom campaign modules, Look book, Customized checkout, Flexible landing and content pages, Integration with multiple warehouse and ERP systems, Access rights management across multiple sites/stores, Localized payment and shipping methods;
290% increase in conversion rate, 13% increase in traffic, 35% reduction in page load time, 50% decrease in hosting costs.
Why choose Responsive Web Design?: U.S. Mobile Commerce Activities
Divante for fashion: SOLAR Company Case Study: http://divanteltd.com/blog/complex-e-commerce-implementation-fashion-brand/ .
Ecommerce and Digital Trends 2016.
- Ecommerce continues to grow WW
- Mobile is growing continously too...
- Omni Channel
- Social Media and Messaging Apps are the store
- Hyper Convenience, Speed and Excellence
- Big Data for relevance and Customized experience
Who is doing well
Product brochure global b2 c e-commerce and online payment 2014yStats.com
The yStats.com publication reports that even as forecasted global growth rates slow from close to +20% in 2014 to around 10% by 2018, B2C E-Commerce worldwide is expected to top a trillion euros by that year.
Future Watch summary: Future growth opportunities in global biobanks marketTeam Finland Future Watch
This Future Watch report compares the current status of forerunning biobanks in Finland, Denmark, Sweden, UK and USA, analyze the needs and views of key biobank customer segments as well as offer key recommendations for Finnish biobank to gain a larger footprint in the biobank market.
ASEAN is increasingly becoming a vital economic force in Asia and a driver of global growth with a young, abundant workforce. Simultaneously, the region is witnessing significant productivity improvement in sectors such as manufacturing, retail, telecommunications and transportation.
Recent technology developments in the information technology space have opened new horizons for the maritime industry. "Digital ports" refers to application of digital technologies of digital technologies such as machine learning, data analytics, visualization, cloud and advanced wireless communications technology to the Port Ecosystem that are driving innovations and enabling business efficiency.
A recent Future Watch study on consumer trends in South Korea explores and analyzes key consumer trends that are shaping South Korean society and how these trends are likely to evolve over the next three to five years. The study is echoing future consumer trends not only in Asia but also in Europe. It is now clear that mobile and online shopping will become the main retail channel, and technologies like virtual reality (VR), augmented reality (AR), artificial intelligence (AI) and big data are changing the retail landscape.
Healthcare as an industry is transforming. The concept of wellbeing is increasing in importance. Living environments are evolving, including smart homes, assisted living and robotics. Technologies and innovations are having major impacts to individual’s life. Individuals are taking more control and recognizing also their responsibility.
Business Finland and Future Watch commissioned a study on the landscape of developments that will impact the delivery of Health & Wellbeing, to better understand the anticipated transformations, impacts and opportunities to support its strategy for ensuring Finland is well positioned to take advantage of such trends and to help drive better decision making for all stakeholders in Finland. Results of the study are published and discussed with stakeholders and companies in Business Finland’s Smart Life Finland program webinars.
Japan is the second-largest retail market globally. For decades Japanese consumer’s preferences and cultural trends have been influential trend setting phenomenona. To understand how global consumer trends are transforming, it is important to look Japanese consumers behavior and attitudes towards consuming. Today we see behavior shifting. The change of Japanese consumers is not only about what people in Tokyo buy, but also how and what they think when they make decisions for purchases.
Future Watch report and analysis of consumer trends and lifestyles in Japan was done in collaboration with Euromonitor International’s Tokyo office researchers.
A new policy on energy transition was commenced in Taiwan to phase out nuclear power and to introduce substantial power generation capacity from renewable sources by 2025. This transition of energy source and structure represents not only great challenges for Taiwan but also immense business opportunities for industrial developed countries.
Both India's Space and Cyber Defence areas contain gaps to keep up with global development. India’s space defence program is guided by policies to counter the capabilities of China and Pakistan. While India has made long strides with cost effective mission to Mars and a successfully launching record number of satellites, there are several gaps in its space defence. While in the space communication arena, at present, India has extremely limited space-based COMINT (Communications Intelligence) capabilities. Cyber security of satellite communications is another arena for potential collaboration between countries. Also, to achieve complete control of satellite communications & intelligence C4ISR, India needs to have a constellation of satellites in the space with extreme communication technology at disposal. In the Space Situational Awareness area India needs radar-independent tracking methods such as lasers, coherent infrared sensors and space systems with a sole purpose of tracking the functional capabilities of suspected/rogue satellites with military connect.
In cyber-security area, according to Gartner, cyber-security in India is growing to be a $1.5 bn market by 2019 & forecasted to grow over 19% during 2018-2023. Average spend on cyber security is currently at ~3% compared to a global average of 10-15% of the IT budget. India would need a trained pool of million professionals in cyber-security by 2025.
Future Watch report: According to a research report released by the Indian government, India is facing its ‘worst’ water crisis in history and that demand for potable water will outstrip supply by 2030 if steps are not taken. Twenty-one cities, including Delhi, Bengaluru, Chennai and Hyderabad will run out of groundwater by 2020, affecting 100 million people, the study noted. Combined with industrial water pollution, shrinking rivers and inefficient urban water management system, there will be a 6% loss in the country’s Gross Domestic Product (GDP) by 2050.
China is already the world’s second largest ICT market place. By 2020 the market is estimated to reach USD 850 billion. For the Chinese government, digital, ICT an AI market is not only seen as a business, but it is increasingly seen through national security and social stability lenses. Furthermore, policies to ensure security often appear to do so at the expense of foreign companies. The Cyber Security Law from 2017 has increasingly tightened the operational landscape for foreign companies in China.
Biomimetics refers to the imitation of nature e.g. when creating new technical solutions. The solutions may for example improve the properties of products or create totally new kinds of products and materials. Background idea is that there is no better or more efficient solution or system than the ones that have been optimized in the nature. Examples of current solutions inspired by biomimetics include Velcro tape, development of non-reflecting, surfaces and self-healing materials. In nature materials can simultaneously be strong, resilient, and light, and they can have for example hydrophobic properties. These properties and the new possibilities they create are important in utilizing renewable materials and by-products in today’s bio and circular economy.
The Natural Resources Centre Finland surveyed the Finnish research landscape in biomimetics and the related commercial possibilities. Europe, the USA and Japan are leading the research and commercialization of biomimetic solutions. The international co-operation forums in Europe and in the USA are summarized in the survey. The report can be downloaded at www.marketopportunities.fi
Future Watch signal: Trade war between the US and China has triggered the foreign companies in China to rethink their China strategies. Other than multinational companies and those without multi-product lines, are impacted the most, sometimes to the extend that the new situation threatens their business survival. Some companies fear that their businesses might enter into a complete standstill because of a small, low-value component that falls under the sanctions somewhere in their supply chain. Sourcing managers are already busy finding alternate sources in countries where the new US import tariffs don’t apply – at least at this moment.
This Corporate Innovation Hubs (CIH) report is for Finnish companies considering a San Francisco Bay area presence, or other main innovation clusters, as a part of their innovation strategy.
What are the key dynamics of the current manufacturing sectors in China and how does it differ to other rising manufacturing countries in APAC, such as Vietnam and the Philippines? Has Trump’s call to relocate manufacturing triggered any actions? Are foreign investments in manufacturing sector in target countries growing or declining? What to look for and expect in the near future? How is the supply chain evolving and what are the expected key issues?
How will robotics, automatization, and AI shape manufacturing in the area and what does it mean to foreign manufacturing companies (especially European SMEs) in China?
These are the questions studied in a Future Watch report 2018 Asia: Manufacturing outlook with focus on China, Vietnam and the Philippines.
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
www.seribangash.com
Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
What is the TDS Return Filing Due Date for FY 2024-25.pdfseoforlegalpillers
It is crucial for the taxpayers to understand about the TDS Return Filing Due Date, so that they can fulfill your TDS obligations efficiently. Taxpayers can avoid penalties by sticking to the deadlines and by accurate filing of TDS. Timely filing of TDS will make sure about the availability of tax credits. You can also seek the professional guidance of experts like Legal Pillers for timely filing of the TDS Return.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Buy Verified PayPal Account | Buy Google 5 Star Reviewsusawebmarket
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Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
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Future Watch South Africa: Rising opportunities in digital payments and customer engagement in retail
1. 1
THE RISING OPPORTUNITY TO DRIVE DIGITAL PAYMENTS
AND CUSTOMER ENGAGEMENT IN RETAIL, NOVEMBER 2018
E-COMMERCE
2. AUTHORS
Future Watch Report2
At Business Finland, we create new growth by supporting companies to go global, as well as funding innovations.
Our top experts speed up the identification of business opportunities around the world and help transform them
into global success stories. Future Watch is part of TF Market opportunities service and it provides actionable
insights from our global network for Finnish businesses and stakeholders. More information at
www.marketopportunities.fi
Lehlohonolo Mokenala
Consultant
Zahil Jackpersad
Consulting Analyst
3. TOPICS
1. WHAT IS e-COMMERCE
2. CURRENT STATUS AND TRENDS IN SOUTH AFRICA’S e-COMMERCE
3. IMPLICATIONS AND FUTURE OPPORTUNITIES FOR TEAM FINLAND
Future Watch Report3
4. E-COMMERCE
A GROWING NUMBER OF SECTORS ARE TURNING TO AN E-COMMERCE
BUSINESS MODEL, WITH RETAIL AMONG THE MOST PROMINENT
Future Watch Report4
Retail Industry
E-CommerceOnline Retail
Part of e-Commerce
Not included in e-Commerce
Source: Frost & Sullivan
• The e-Commerce market is made of mainstream retail products offered over online platforms,
digital products and service as well as the online delivery of services from other sectors such as
travel and accommodation, financial services, etc.
• Online retail is an important subset of the e-Commerce market is currently contested on the one
hand by traditional retailers that establish an online presence. On the other hand, is online-only
retailers who do not have a brick-and-mortar retail footprint such as Amazon, Alibaba and
Takealot , who are the dominant providers of online retail.
5. E-COMMERCE
GLOBALLY PRIMARY E-COMMERCE RETAIL STRUCTURES ARE MADE UP OF
B2B AND B2C
5
Total eCommerce Market: Primary eCommerce Retail Structures, Africa, 2017
B2C e-Commerce
Business to consumer (B2C) is the most prevalent e-Commerce model wherein businesses sell goods and products directly to the end –
user typically via a website. With an online shop front or an online marketplace customers can browse products online, make a purchase
decision, and proceed to an electronic checkout wherein payment processing will take place. Examples include standard retail
eCommerce stores like Jumia, Takealot, Souq, Konga, etc.
B2B e-Commerce
A Business to Business (B2B) model operates by providing products from one business to another, through either online auctions or
marketplaces. Online auctions are computerised formats of traditional auctions wherein buyers set the prices and bid against each other.
Examples include online marketplaces and SaaS companies like – IBM, Volkswagen, Johnson & Johnson, Proctor & Gamble Co. etc.
MarketChains
Suppliers Manufacturers
Wholesalers/
Distributors
Retailers
B2C
E-commerce
Customers
B2B E-commerce
Source: Trellis; European Business School; Frost & Sullivan
6. E-COMMERCE
DEMAND GENERATION, ONLINE PAYMENTS, ORDERING AND DELIVERY
HAVE DRIVEN INNOVATION IN E-COMMERCE IN AFRICA
Future Watch Report6
Total eCommerce Market: eCommerce Value Chain, Africa, 2017
1. Demand
Generation
2. Order
Placement
3. Online
Payments
6. Returns
Handling
5. Cash
Handling (COD)
4. Warehousing
and Logistics
Order assembling
and packing at
master warehouseLast mile
delivery to
customer
Delivery to
master
warehouse
Delivery to
secondary
warehouse
Source: Frost & Sullivan
Areas of innovation and disruption along the e-commerce value chain
7. E-COMMERCE
THE GLOBAL MARKET FOR ECOMMERCE IS POINTING NORTH, WITH
INCREASINGLY MORE CUSTOMERS OPTING TO SHOP ONLINE
Future Watch Report7
China
• China is the largest
eCommerce market in
the world estimated at
$393 billion.
MEA
• The MEA market makes up only
7% of global eCommerce
market. The region is however,
expected to witness high growth
over the next five years
United States
• The US is the world’s second
largest eCommerce market. It was
estimated close to $364 billion in
2015 and is expected to reach
$630 billion by 2020.
Latin America
• Latin America contributes to
approximately 10% of the total
global online sales.
• Brazil and Argentina are the two of
the largest countries in terms of
online retail.
Europe
• Europe accounts for 34.8% of the
global online retail market. The
UK’s online retail as a percentage
of total retail stands at 13%,
highest globally.
Key Highlights of the Global Market for e-Commerce, Global, 2017
Source: Frost & Sullivan
8. E-COMMERCE
THE MIDDLE EAST AND AFRICA ECOMMERCE MARKET IS EXPECTED TO
GROW AT 12.1% CAGR DURING THE PERIOD 2017-2020.
Future Watch Report8
Low High
Egypt
Kenya
South Africa
Nigeria
Degree of Ecommerce Development across Key
African Countries, Africa, 2017
eCommerce Market: Revenue Forecast, Middle East
and Africa, 2017–2020, CAGR = 12.1
2017 2018 2019 2020
Africa 7,5 8,3 9,3 10,6
Midde East 9,2 10,2 11,5 12,9
Growth Rate 10,8% 12,4% 13,0% 13,2%
0,0%
2,0%
4,0%
6,0%
8,0%
10,0%
12,0%
14,0%
0,0
5,0
10,0
15,0
20,0
25,0
OverallGrowthRate
B2CeCommerceMarketSize
(in$Bn)
Source: EuroMonitor; eshopworld; Frost & Sullivan
9. TOPICS
1. WHAT IS e-COMMERCE
2. CURRENT STATUS AND TRENDS IN SOUTH AFRICA’S e-COMMERCE
3. IMPLICATIONS AND FUTURE OPPORTUNITIES FOR TEAM FINLAND
Future Watch Report9
10. E-COMMERCE
Future Watch Report10
• As one of the more developed economies on the continent, South Africa has one of the largest and fastest
growing e-commerce markets on the continent.
• This has been driven by a relatively larger high-income population and higher internet penetration (54%)
together with the adoption of smart devices such as smartphones and tablets.
• In 2017, South Africa’s e-commerce market was worth an estimated $2.7 billion, registering a 15% growth rate
over the period 2016-2017. B2C e-Commerce makes up a growing portion of South Africa’s retail sector,
accounting for 1.9% of retail revenue in 2017
• The market is expected to maintain the 15 % growth rate over the forecast period as more consumers gain
access to the internet.
AN OVERVIEW OF THE SOUTH AFRICAN E-COMMERCE MARKET
Population: 56m
Nominal GDP: US$ 349bn
Retail: US$43.6bn
Internet Users: 30.81 million
Smartphone Penetration: 61%
E-Commerce Users: 18.4 million
E-Commerce Market Size: $2.7 billion
Forecasted Market Growth 2017-2021: 15% p.a.
Key Facts and Figures (2017)
5.7%
3.7%
2033E
South Africa’s Ocean Economy is growing at a much
higher rate than the global Ocean Economy
0,7% 0,5%
3,3%
1,9%
Egypt Kenya Nigeria South Africa
Africa Average:1.5%
eCommerce Market: B2C eCommerce Market as a % of
Total Retail Market, Africa, 2017
Source: StatsSA; We Are Social; EuroMonitor; Frost & Sullivan
11. E-COMMERCE
THE E-COMMERCE MARKET IS FORECASTED TO GROW BY 15% OVER THE
PERIOD 2017-2020
2,33
2,70
3,25
3,84
4,39
4,70
2,0
2,5
3,0
3,5
4,0
4,5
5,0
2016 2017 2018 2019 2020 2021
E-CommerceServiceRevenue
(USD$Billion)
Year
Future Watch Report11
18% of the population made an
online purchase via a mobile
device.
29% of the population claimed to
have purchased a product or
service online.
The average annual revenue per
user was $146 in 2017 and is
expected to reach $190 in 2021.
E-Commerce penetration was 31%
in 2016, and is expected to reach
43% by 2020.
E-Commerce Market Size and Forecast, South
Africa 2015–2021, CAGR = 15.1%
Key Market Drivers
2016 2017 2018 2019 2020 2021
17.1m 18.4m 19.9m 21..5m 23.2m 24.8m
E-Commerce Forecasted Users (million), South Africa
2015–2021
Source: eshopworld; We Arre Social; Frost & Sullivan
CAGR
12. E-COMMERCE
SOUTH AFRICA’S E-COMMERCE MARKET IS HIGHLY FRAGMENTED WITH A
RANGE OF PROVIDERS ACROSS DIFFERENT MARKET SEGMENTS
Future Watch Report12
eCommerce Market: Key Companies across Product Categories, South Africa, 2017
Food/Grocery
Electronics, Fashion, Household Appliances,
and Smartphones & Accessories
Travel/Movies
Vehicle Purchase/Rentals Real Estate
Price Comparison
Source: Frost & Sullivan
13. E-COMMERCE
TAKEALOT, WHOSE REVENUE HAS GROWN BY A CAGR OF 93% DURING
2011-2017 IS ONE OF THE LEADING PROVIDERS IN THE MARKET
0,0
1,0
2,0
3,0
4,0
5,0
2011 2012 2013 2014 2015 2016 2017
Tuhannet
Future Watch Report13
Top e-Commerce Providers by Sales in selected Segments, South Africa, 2017
12,5%
5,5% 5,1%
2,7% 2,2% 2,0% 1,8% 1,6% 1,5% 1,5% 1,5% 1,4%
0,0%
3,0%
6,0%
9,0%
12,0%
15,0%
Takealot Apple App
Store
Pick n Pay Woolworths Sportsmans
Warehouse
Incredible
Connetion
Exclusive
Books
HomeChoice NetFlorist Mr Price Amazon Spree
Takealot Historical Revenue, 2011 –2017
2011,
$7.5 Million
2017
$333.8 Million93%
Source: Euromonitor; Mybroadband; Naspers; The MediaOnline; Frost & Sullivan
Takealot has a product portfolio spanning 21
departments. While the focus is largely on online
retail as opposed to the marketplace model, its
strong financial backing from Naspers and Tiger
Global has played a vital role in enabling the
company to reach the market leadership position
in the B2C eCommerce space in south Africa.
14. E-COMMERCE
TAKEALOT’S LONG-TERM PLAN TO BOOST ITS ONLINE MARKETPLACE SALES
WILL REQUIRE EXPANDING ITS MOBILE MARKETING
Future Watch Report14
Overall
Strategy
Takealot's product category diversification to 21 departments and its only online presence
differentiates itself from other eCommerce companies in South Africa. While the focus is largely on
online retail as opposed to the marketplace model, its strong financial backing from Naspers and
Tiger Global has played a vital role in enabling the company to reach the market leadership position
in the B2C eCommerce space in south Africa.
Company Facts
• Founded in: 2011
• Headquarters: Cape Town,
South Africa
• Parent Company: Naspers
(53.5% stake)
• Number of employees: 1200+
• Key Investors: Tiger
Global, Naspers
• Geographical Presence:
South Africa
Product Category
• Fashion
• Phones, Tablets, and Accessories
• Computing and Accessories
• Electronics
• Household Appliances
• Office Supplies
• Health and Beauty
• Sports and Fitness
• Baby, Kids, and Toys
• Games and Consoles
• Pets
Business Model
• Takealot follows both online
marketplace and online retail models,
of which the latter is dominant.
Currently, Takealot marketplace
accounts for 17%–18% of the overall
gross merchandise value (or gross
revenue).
• In an attempt to grow its marketplace
business, the company is looking to
increase this to 40-50% during the
next 3-5 years.
• The company has only online
presence wherein it is available as a
website as well as a mobile app.
Source: SME South Africa; My Broadband; Frost & Sullivan
15. E-COMMERCE
TECHNOLOGIES SUCH AS ANALYTICS AND CHATBOTS ARE AN AREA THAT
TAKEALOT IS EXPECTED TO LOOK TO IMPROVE CUSTOMER ENGAGEMENT
Future Watch Report15
Digitised Engagement
• Takealot provides digitised engagement
to its customers via website and mobile
app available on both android and iOS
platforms.
• Unlike Jumia, Takealot is yet to invest
in chatbot messaging services.
Digital Customer Acquisition
• Takealot offers app only deals -
exclusive benefits and competitions for
app users in an attempt to attract more
customers to use mobile app over
website.
Distribution and Delivery
• With regards to shipping time, there are
two options given to customers based
anywhere in South Africa – Courier and
Collect from warehouse.
• The Takealot Delivery Team (formerly Mr D
Courier) does last-mile package deliveries
for all Takealot Group companies as well as
other independent business services, such
as FNB Credit Cards
Payments and After-Sales Service
• Takealot provides a number of payment
options including COD, credit/debit card,
instant EFT, discovery miles, mobicred,
bitcoin, and eBucks for flexible, fast, and
convenient payments on both website and
mobile app platforms
• Takealot’s return policy is such that
customers are given 30 days from the date
of delivery in case they want to place a
return request. While there is no additional
return fees, 100% refund of the total
amount paid is credited to customer’s
account
16. E-COMMERCE
KEY MARKET TRENDS – SOUTH AFRICA
Future Watch Report16
1. Omni Channel Retailing – Ecommerce companies are setting up physical stores or
customer experience centres to provide digital in-store experience to the large fraction
of customers who are still hesitant to buy products online.
2. Payments Integration – While credit/debit cards are the mainstream payment
options in South Africa and cash-on-delivery (COD) in Egypt, Kenya, and Nigeria,
Cryptocurrency is making inroads in South Africa.
3. The Shift from e-Commerce to m-Commerce – The growing adoption of
smartphones is accelerating the shift in the preferred platform from mobile website to
mobile app while providing enhanced convenience to users in terms of choosing their
preferred medium.
4. Adoption of Analytics and AI Technologies – E-Commerce companies are
increasingly leveraging AI technologies to provide chatbot services and personalized
recommendations for customers in order to personalize the engagement with clients
and enhance the shopping experience.
Leading
Market
Trends
Source: Frost & Sullivan
17. E-COMMERCE
1. ECOMMERCE COMPANIES ARE EMBRACING OMNI-CHANNEL STRATEGY IN ORDER TO
PROVIDE A CONSISTENT CUSTOMER EXPERIENCE ACROSS DIFFERENT SALES CHANNELS
Future Watch Report17
Implications of Omni-ChannelKey Companies that have Omni-Channel presence
Key eCommerce companies that have Omni channel presence
Consolidated inventory management
to ensure full visibility of availability
of stock across platforms
Enabling multiple digital payment
platforms, including in-store POS,
mobile and card
Virtual reality and augmented reality
can offer online customers a richer
shopping experience online
Network optimization in logistics
using analytics in order reduce costs
• In a survey on B2C eCommerce, it was found out that about
44% South Africans go to a physical store to try out a product
but eventually make the purchase online due to the
convenience of online stores and the ability to compare prices
• In addition, fashion and furniture retailers are looking to give
customers the experience of being in-store by adopting virtual
and augmented reality technologies, with the view to further
improve the convenience for the customer
• Furniture retailer Lewis, have previously expressed an interest in
augmented reality to help customers improve product selection,
usable for in-store and online store shopping experience
• This follows on from what other providers such as @Home,
Dulux and Plascon have done
Source: Frost & Sullivan
18. E-COMMERCE
2. PAYMENTS INTEGRATION
Future Watch Report18
Gift Card;
9%
Cash on
delivery;
23%
Debit
card; 22%
Direct
debit; 18%
Credit
card; 16%
PayPal;
14%
Customer Payment Option Preferences, South
Africa, 2016
Has a Bank
Account
Has a Credit
Card
Makes and /or
Receives Payments
via Mobile Account
Makes online Purchases
and / or Pays Bills
Online
70% 14%13% 8%
• South Africa has one of the highest bank account and internet
penetration rates on the continent at 70% and 54%, respectively, but
a low credit card penetration rate at only 13%
• At least 22% of e-commerce customers prefer to use their debit cards
to pay for their services compared to only 16% for credit cards
• Due to some lingering doubts over the e-commerce model, 23%
customers would rather pay cash on delivery, particularly, for high
value items such as fashion and electronics
• Integration of technologies such Crypto-currency is expected to
further transform the payments landscape
• Takealot, a leader in innovation in the country, is among the very few
companies that accepts Bitcoin as a payment option emphasizing its
willingness to new technologies.
• Other providers accepting bitcoin include Raru, PiShop and FirstShop,
which connect through BitX and payment gateway and PayFast
Source: Statistia; We Arre Social; mybroadband; Frost & Sullivan
19. E-COMMERCE
2. THERE IS A PREFERENCE FOR COD IN MOST OF AFRICA, HOWEVER IN SOUTH AFRICA
THE PAYMENT LANDSCAPE IS STILL DOMINATED BY DEBIT AND CREDIT CARDS
Future Watch Report19
Key Trends – Payments Integration
African
Countries
Phase 1: Cash
On Delivery (COD)
Phase 2: Mobile
Money/eWallets
Phase 3: Credit/
Debit Cards/EFT
Phase 4:
Cryptocurrency
Egypt
Kenya
Nigeria
South Africa
Increase in banking population
Increase in trust in online purchases and online payments
Payment Model Penetration Levels Nil Low Medium High
Source: Frost & Sullivan
20. E-COMMERCE
3. WHILE THE USAGE OF MOBILE APPS WILL CONTINUE TO STEADILY INCREASE WEBSITES
WILL CONTINUE TO BE THE MAIN INTERFACE FOR E-COMMERCE
Future Watch Report20
Key Market Highlights
• Mobile websites still remain the most preferred platform across Middle East and Africa with nearly 60% of online users
preferring this platform as the majority of customers in this region are finding it more convenient to use laptops and
desktops as opposed to mobile phones. However, with the steadily growing smartphone penetration, an increasing
number of customers are shifting from accessing mobile websites to mobile apps. This trend is more prevalent in Nigeria
where nearly 70% of online population makes purchases via mobile phones
• E-Commerce companies are increasingly looking to leverage advanced technology in order to personalize the shopping
experience. They are therefore building customer engagement strategies around mobile apps, as customers have
become attuned to using their mobile devices for a range of function. Moreover, this adds to the customer’s
convenience as they are able to make purchases at any time or location, while they are relatively limited when making
purchases on a laptop/desktop
• Traditional retailers Woolworths and Pick ‘n Pay still rely on SMS-based marketing campaigns but are trying to enhance
their mobile presence and marketing through their respective apps
• In addition they are also looking to content management solutions (CMS) to create a consistent shopping experience
across the different devices in order to avoid customer churn
Mobile Website Mobile Apps
Source: Frost & Sullivan
21. E-COMMERCE
4. ANALYTICS AND AI ARE BECOMING AN IMPORTANT SOLUTION FOR THE ECOMMERCE
INDUSTRY TO PROVIDE PERSONALIZED AND RICHER SHOPPING EXPERIENCE
Future Watch Report21
Key use cases, their impact, and extent of their usageKey eCommerce companies using Analytics and AI
Key Market Highlights
• Leading eCommerce companies such as Takealot have
made significant investments in analytics and AI
technologies in order to provide personalized
recommendations. Unlike Jumia, Takealot is yet to provide
a chatbot messaging services but is considering enabling
it.
• Spree uses product recommendations to drive sales, with
which it has enjoyed some success. There is however scope
to apply more advanced technologies such as analytics and
machine learning in order to make this process efficient,
which retailers are still not integrating into their customer
experience.
• Other smaller providers such as Clevva and Jumo use AI,
while the larger retailers Pick n Pay and Woolworths are
turning to AI to personalize shopping.
To respond to customer
inquiries for simple tasks, and
providing solutions/
recommendations by
leveraging NLP technology
To provide personalized
recommendations by
analysing past customer
behaviour, by leveraging
predictive analytics
To automate warehouse
operations by applying
machine learning algorithms to
data
Chatbots/AI
Assistants
Personalized
Recomm-
endations
Smart
Logistics
Use Case Impact Extent of Usage
Low
Med
High
Low
Med
High
Low
Med
High
Source: Frost & Sullivan
22. TOPICS
1. WHAT IS e-COMMERCE
2. CURRENT STATUS AND TRENDS IN SOUTH AFRICA’S e-COMMERCE
3. IMPLICATIONS AND FUTURE OPPORTUNITIES FOR TEAM FINLAND
Future Watch Report22
23. E-COMMERCE
50,6
87,6
88,1
88,3
88,7
90,3
90,7
92,7
93,1
98,2
100,0
- 20,0 40,0 60,0 80,0 100,0
South Africa
Denmark
Switzerland
Netherlands
UAE
Hong Kong
Sweden
Finland
USA
Norway
Singapore
Score
Rank Country Score out of 100
1 Singapore 100.0
2 Norway 98.2
3 USA 93.1
4 Finland 92.7
5 Sweden 90.7
6 Hong Kong 90.3
7 UAE 88.7
8 Netherlands 88.3
9 Switzerland 88.1
10 Denmark 87.6
52 South Africa 50.6
• Finland is considered one of the most digitally
competitive countries in the world, ranked 7th
out of 61 surveyed countries by the IMD
World Competitiveness Center(*) in 2018.
• The country ranks even higher (4th) on the
Technology environment of the economy ,
which captures its context to enable the
development of digital solutions by way of
regulation and access to capital.
• As a result, Finnish companies have the
platform to advance their technology
capabilities and drive digital transformation,
while in comparison, South Africa ranks 52nd
of the group.
• Finnish companies are well-positioned to
meet the rising need for digital payments and
analytics & AI in South Africa’s e-commerce
market.
Future Watch Report23
FINLAND HAS THE SUPPORT STRUCTURES BE A DIGITALLY COMPETITIVE
ECONOMY GLOBALLY
Source: IMD World Competitiveness Center; Frost & Sullivan *IMD - Institute for Management Development
World Digital Competitiveness Ranking Based on
Technology, Global , 2018
24. E-COMMERCE
• Finland is positioning itself to become a leader
in AI technology, with the government lending
support this ambition by enabling skills
development and innovation.
• While Finland is becoming a key provider of AI
in the healthcare sector, retail is also expected
to become an important area of focus as local
retailers expect to have the highest growth of
AI during 2018-2023 of all sectors.
• AI is expected to impact brick-and-mortar
and online retailers across the following
functions:
Chat Bots and Virtual Assistants,
Marketing and Segmentation,
Dynamic Pricing and Supply Chain
Optimisation
• Some of the leading South African retailers
have already integrated analytics and
automation into their operations.
1
1,2
1,4
1,6
1,8
2
2018 2019 2020 2021 2022 2023
Manufacturing Healthcare
Retail and Consumer Financial Services
Future Watch Report24
FINNISH COMPANIES CAN LEVERAGE THEIR GROWING ANALYTICS AND AI
CAPABILITIES TO IMPROVE CLIENT ENGAGEMENT IN E-COMMERCE
Expected AI Growth from AI by Sector, Finland, 2017
Source: PWC; Frost & Sullivan
• With at least 11 in 2017, Finland ranks second only
behind Switzerland for the number of AI start-ups in
Europe according to City.AI.
• Other more established companies in the AI and
analytics space include Curious AI, Silo.AI and Tieto.
25. E-COMMERCE
Future Watch Report25
LOCAL ONLINE RETAILERS ARE INCREASINGLY TURNING TO ANALYTICS AND
AI TO IMPROVE CUSTOMER ENGAGEMENT AND TARGETED MARKETING
Three main technology application
Targeted Marketing
Intelligence along
the supply chain
Automated
engagement
Local retailers with both a physical
and online presence such as
Woolworths, Pick n Pay and The
Foschini Group are looking to
analytics to personalize and localize
customer interaction
Retailers such as Spree are using
predictive analytics to manage stock
levels. They leverage AI and
customer engagement across the
omni-channel to better predict
customer spending
Online retail such as Takealot are
exploring chatbots on their online
stores in order to automate customer
engagement. This will be supported
by the AI and analytics solutions that
they are taking up
Retailers have access to a vast amount of data generated through the retail business that
they are positioned to leverage in order to boost sales
Opportunities for Analytics, Artificial Intelligence and Chatbots
Sample of Relevant Companies
Source: PWC; Frost & Sullivan
26. E-COMMERCE
Future Watch Report26
RETAILERS WITH AN ONLINE PRESENCE ARE TAKING UP AR AND AI
SOLUTIONS TO HELP CUSTOMERS WITH PRODUCT SELECTION
• In the construction market, the manufacturers of
tiles and household and office fittings offering
customers virtual impressions of the final product
• Providers of paints are also leveraging augmented
reality (AR) and virtual reality (VR) technologies
to allow customers to try out products without
needing to take physical samples
• AR and VR technologies are also becoming
relevant for clothing and furniture retailers in
South Africa to help customers with their online
purchase choices.
• Furniture retailer @Home is one of the main local
providers to provide customers with a virtual
impression of their home with the range of
products the retailer offers.
Providers using AR & AI
Companies Indicating interest in AR & AI
Providers using AR & AI for e-Commerce
ConstructionFashion&Furniture
Source: Frost & Sullivan
27. E-COMMERCE
Future Watch Report27
EMERGING SPECIALIST ONLINE MARKETPLACES ARE LOOKING TO IMPROVE
THEIR DIGITAL MARKETING EFFORTS
• Despite the growing use of smartphones, there is still scope
to improve mobile advertising and engagement in e-
commerce, as providers still rely on SMS campaigns
• Customers go online to search for items to buy rather than
use in-app ads. Following their search, they call the business
and not the online-based ‘click to call’ functionality,
•
49%
of shoppers are reported to
have visited an online retail
store at least once a month,
compared to 45% in 2016.
• Emerging local online marketplaces for specialist and
general products require digital marketing solutions.
• Takealot is trying to boost sales from its online
marketplace business, and are looking to increase the
revenue contribution of this segment from 17% to
around 50%. This will require improvement of its digital
marketing, including on mobile
• Specialist market places for goods such as industrial,
mining and medical equipment are expected to become
more prevalent in South Africa. This will require digital
marketing services and CMS solutions in order to drive
traction in the market.
80%
of internet users only use their
mobile devices to access the
internet, 67% of whom do so
with the intent to shop
whether online or in a store
Source: We Are Social; memburn; PWC; Frost & Sullivan
441
508
580
659
739
809
0,0
200,0
400,0
600,0
800,0
1 000,0
2016 2017 2018 2019 2020 2021
AdSpend($million)
Search
Internet Advertising Spend, South Africa, 2016-17