In the managed services space, printers are often overlooked in favour of more valuable hardware like servers, desktops and other peripherals. But ordering print supplies and placing service calls are often time-consuming and tedious tasks for end users, resulting in device downtime, lost productivity and high device management costs. If you’re not managing your customers’ printers, you’re leaving money on the table. Data collection agents (DCAs) like DCA Pulse and Onsite enable you to remotely manage print devices so your customers don’t have to worry about them. Learn more about device management today!