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Ikon Managed Services

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Cyril Simonnet
Cyril Simonnet

The document summarizes Keross' philosophy and portfolio of managed IT services. Keross believes business success comes from understanding conclusions inspired by unrelated events, which they call "Synchronicity." Their services include business intelligence, managed infrastructure, security, and voice services. They have clients in over 45 countries across 4 continents.

Technology
1 of 43
 
Keross Philosophy ,[object Object]
Keross Presence ,[object Object]
Some References
Keross Portfolio of Services ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
Advantages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What We Provide ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Areas Of Interests
KEROSS NOC Customer Notifications Reports Monitoring Management Third-party Applications How It Works ,[object Object],[object Object],[object Object],[object Object],[object Object],Central Server Internet facing self-contained appliance located on Keross, Partner or Customer servers
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Industry Technologies
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Notifications
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Remote Control
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Software Distribution
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Patch Management
[object Object],[object Object],[object Object],[object Object],[object Object],Asset Management
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MS Remote Support
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MS Remote Management
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],BES Management
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Overview
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Asterisk VoIP
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Overview
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cisco Call Manager
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Cisco Telepresence
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Databases
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],ITIL Compliant Service Desk
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Customizable
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Offerings
Keross Vision 24/7 Features Comparison Light Express Professional Enterprise Real-time 24/7 monitoring of devices including alerting     Asset Management for software and hardware     Software distribution     License Compliance Checks     Logs, System Audit, Security Incident Summary     Unlimited standard services per device     Real-time unlimited email notifications     Real-time dashboards accessible from anywhere at anytime     Automatic scheduled MIS reporting    24/7 Online support for troubleshooting technologies and services on monitored devices    Unlimited on-request custom development of new indicators, reports and services    Real-time SMS (text messaging) notifications   Full management of devices by the Keross Network Operations Centre (KNOC) outside of business hours   SLA-based response time: 4hrs for mission-critical devices and 8hrs response time on less critical devices   Full management of devices by the Keross Network Operations Centre (KNOC) 24 hours a day, 7 days a week  On-demand reporting  Audit trails with ITIL-compliant escalation procedures 
[object Object],[object Object],Evaluation
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Case Studies
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],AGENDA
Chirag Desai [email_address] +971 50 559 0939 Cyril Simonnet [email_address] +971 50 220 9963 / +33 6 08 36 45 97 Contact Details

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