1. Altelindo
Business Process Outsourcing (BPO)
and
Enterprise Content Management (ECM)

2. Altelindo Core Products & Services
• Cabling Infrastructure
– In-building horizontal & vertical voice & data cabling
– Copper based & Fiber Optic
– Terrestrial Fiber Optic installation
– Security Access & Surveillance System
• IT Operations Outsourcing
– IT Helpdesk services & on-site PC support
– IT Availability Monitoring (Branch system, Telecommunication, ATM)
– Data Center Operations & Management
– PC, Server, Network & Storage Maintenance Support
• IT-based Business Process Outsourcing
– 'TrustedHub' document & image processing
• Software Outsourcing Service Partner
– Payment Switch Systems & Integration for Utilities and Banking
– System integration between Core Banking and satellite systems
– Billing System & Customer Management for Utilities
– Enterprise Content Management (ECM)

3. Altelindo – BPO (Business Process Outsourcing )
Business process outsourcing (BPO) is a form of
outsourcing that involves the contracting of the
operations and responsibilities of a specific business
functions (or processes) to a third-party service
provider.

4. The Benefits of Altelindo – BPO :
Increase accessibility to information; retrieval using business characteristics
and full-text searches
Best practice business records profiling and classification templates available
for varying kinds of enterprise content. (Such as Finance, Human Resource,
Operations, Legal, etc)
24-hour real-time data conversion capability with customizable & stringent
service level assurance (for both on-site and off-site deployments).
Certified Terabyte-level data repository that serves as both primary or disaster
recovery backup of customer data.
Servers are located in a secured disaster recovery center.
Images and data produced by our certified process are recognized by legal
and tax authorities giving clients the option to purge their physical records
post-conversion.
Customizable post processing output based on open formats for external
systems integration.
Experience with data integration to major document management
applications.

5. Altelindo – BPO and ECM (Enterprise Content Management)
Altelindo provide document, images, record, web pages, rich media & code
processing services combine with our Enterprise Content Management (ECM)
application, helping customers get a full- cycle of Enterprise-Scale BPO
services
Electronic docs Content
Repositories
1011
0110
Images &
Metadata
Doc
Hardcopy docs Preparation Scanning Indexing Archiving
Altelindo –Business Process Outsourcing & Enterprise Content Management
Documents preparation, Scan, Quality Image, Indexing, Final Release Content Management

6. What is ECM ( Enterprise Content Management) ?

7. Application of Enterprise Content Management (ECM)
1. Web and Portal Content Management
2. Collaborative Development
3. On Demand Publishing
4. Compliance
5. Records Management
6. Document Management
7. Digital Asset Management
8. Image Management

8. Simplifying Enterprise Content Management

9. ECM Screen Shot

10. ECM

11. Future Commoditization of ECM for Company

12. Conclusions
Evolution of Information Management System
DBMS Knowledge Management
System Enterprise
Content
Hierarchical/ DMS
Org Learning System Management
Networked
File systems
Relational Document Management
Object-Oriented System Org Memory System
ECM

13. Thank You