1) The document discusses Jeremy Kemp's experience scaling online and virtual instruction at San Jose State University's School of Information from classes with 7 students to 700 students. 2) It describes two virtual environment courses he developed - one on virtual worlds with 19 to 9 students and another online social networking course with over 600 total students. 3) The courses utilized virtual environments like Second Life, online learning tools, and both required and optional virtual activities for students to engage with virtual technologies.