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©2017 CSR Training
Institute
Free Zones
Social Responsibility & Sustainability
Presented by
Wayne Dunn
Former Prof. of Practice in CSR, McGill University
President & Founder
CSR Training Institute
info@csrtraininginstitute.com
Creating strategic competitive advantage
May 3rd, 2017
Cartagena de Indias Convention Centre
Cartagena, Colombia
©2017 CSR Training
Institute
Who/What is
• Canadian based with global delivery
(focus on Americas, Gulf Region and
Africa)
• Social Responsibility Partner: Free Zones
of the Future
• Trained hundreds of executives, leaders
and practitioners in CSR Strategy and
Practice
• Focus on CSR strategy, Value Creation and
Impact
• Public programs and customized
corporate and organizational programs
• Consulting and strategic assignments
• National/regional partnerships in Ghana,
Greece, UAE, Zambia, East Africa, India
• Upcoming programs in Dubai and globally
• Newsletter & Updates
http://bit.ly/CSR-SignUp
Wayne Dunn
• Founder & President of CSR Training Institute
• Master of Science in Management, Stanford Business School
• Stanford University Sloan Fellow
• Former Professor of Practice in CSR, McGill University
• Entrepreneur & Strategist
• Social Responsibility Leader: Free Zones of the Future
• 25+ years of practical CSR experience (40+ countries, every
continent, public and private sector
• Frequent speaker on strategy, economic development and
sustainability at events worldwide
• Numerous awards (1st private sector winner of World Bank
Development Innovation Award, Stanford Case Study, etc.)
• Advisor to corporations, governments, NGOs and international
organizations worldwide
• Consulted across industries, geographies and sectors on Strategy,
CSR, Sustainability and Operations
• CSR Awards Jury duty throughout MENA & Africa
©2017 CSR Training
Institute
Agenda & Objective
Agenda
• Popular myths about CSR &
Sustainability
• Some key business and trade
issues
• Blue Ocean Strategy 101
• Creating competitive advantage
with CSR & Sustainability
• Strategy & tactics
Objective
• Understand changing world of
CSR and Sustainability
• Awareness of new issues and
constraints facing regulators,
investors and manufacturers
• Understand how CSR &
Sustainability can drive value for
Free Zones, Investors and
Stakeholders
©2017 CSR Training
Institute
The Rules!!!
• Stay curious and engaged
• Think, don’t memorize
• Create energy, the learning path will follow it
• Ask questions (no dumb questions, just dumb people that hold back
their questions)
• All slides, videos and materials will be made available so no need to
try and take extensive notes
Think about strategy, efficiency and value – this will lead you to ask
smarter questions and produce better results
©2017 CSR Training
Institute
Caution: Language is
‘under development’
• Corporate Social Responsibility (CSR)
• Sustainability
• Corporate Citizenship
• Corporate Responsibility
• Social Responsibility
• Environment, Social and Governance (ESG)
• Shared Value
• Social License
• Social Impact
• ???? And more….
©2017 CSR Training
Institute
Corporate Social Responsibility
& Sustainability Myths
• CSR is charity, philanthropy and do good stuff
• CSR is a cost, not a value driver
• CSR is something extra done when budgets allow
• CSR is not part of core business activities
• Sustainability is a cost to business
• Smart business will minimize sustainability and CSR to maximize
profits
©2017 CSR Training
Institute
The world changed
• Isolated world gave more power and
influence to large institutions (government,
business, etc.)
• More focus on local issues, standards and
expectations
• Globalized inter-connected world
• Emerging global standards and norms
• Increased democratization of power and
influence
• Anywhere is everywhere
CSR & Sustainability
aren’t optional
©2017 CSR Training
Institute
Financing & Investing Changed
• Impacts beyond financial returns
• Social and environmental
performance key to financial
performance
• Some investors still see financial,
social and environmental returns as a
trade-off (but number is shrinking)
• 84% of millennials are interested in
sustainable investing.
• Assets utilizing sustainable investing
criteria have grown 76 percent in
2014-15 to $6.57 trillion*
* Morgan Stanley Institute for Sustainable Investing
©2017 CSR Training
Institute
Increasing mandatory and voluntary compliance
• ICMI - International Cyanide Management Institute (ICMI)
• Conflict Free Gold Standard
• Voluntary Principles on Security and Human Rights
• EITI
• CDP
• ISO26000
• Global Compact
• Global Reporting Initiative
• Voluntary Principles
• ICMM
• Ghana CSR Policy
• IFC
• Equator Principles
• ILO
• Accountability
• Many, many more
©2017 CSR Training
Institute
Echo Chamber of Social Media
©2017 CSR Training
Institute
©2017 CSR Training
Institute
Increasing societal expectations
and influence
0
50
100
150
200
250
300
1975 1980 1985 1990 1995 2000 2005 2010 2015
SocietalExpectations&Influence
Applies to organizations of all
types, but especially business
*directionally indicative data derived from SWAG analysis
And especially to state
owned businesses
©2017 CSR Training
Institute
Evolution of CSR & Sustainability
• Business response to these global changes took time and is still
evolving
• Some businesses are still resisting and waiting for something
magical to happen
©2017 CSR Training
Institute
Business’ Response
Evolved over time (and still evolving)
• Beads and trinkets
• Throw money at problems
and issues
• Philanthropy, Charity &
disconnect
• Zero Sum CSR
• Strategic CSR – value
proposition alignment
©2017 CSR Training
Institute
Government’s World Changed Too
• GDP growth alone is not
enough
• Trade and investment are not
the complete answer
• MDGs & SDGs
• Trade, investment and GDP
must drive prosperity and SDG
progress
©2017 CSR Training
Institute
Social value & sustainability imperative applies
across industries, sectors and geography
©2017 CSR Training
Institute
So, why is this important
• Global business and trade exists in this emerging paradigm
• Free Zone customers, investors and stakeholders are learning how
to adapt and thrive in it
• Helping stakeholders to solve their problems is smart business
©2017 CSR Training
Institute
Part of Apple’s Response
©2017 CSR Training
Institute
Global Businesses have a
Energy Impact Imperative
• More renewable, less
carbon
• Their investors and markets
are judging them on their
performance
• Over 10% of Fortune 500
have committed to 100%
Renewable Energy
• Making it easy for them
makes your Free Zone more
attractive
• Apple
• Bank of
America
• BMW
• BT Group
• Elion
Resources
Group
• Facebook
• Formula E
• General
Motors
• Goldman
Sachs
• Google
• H&M
• IKEA Group
• Infosys.
• J. Safra
Sarasin
• Johnson &
Johnson
• KPN
• Mars
Incorporated
• Nestlé
• NIKE Inc.
• Philips
• Procter &
Gamble
• RELX Group
• Salesforce
• Starbucks
• Steelcase
• Swiss Re
• Unilever
• Voya
Financial
• Walmart
• YOOX Group
Some of the 10%
©2017 CSR Training
Institute
Global Businesses have a
Supply Chain Responsibility Imperative
• Supply chain logistics key to
business success
• Growing supply chain risk
issues
• Social impacts
• Human rights
• Labour practices
• Environmental impacts
• And energy, sustainability and
carbon
• Can you help your
investors/customers with
supply chain risk
management?
©2017 CSR Training
Institute
Global Businesses have a
Water Management Imperative
• Water use efficiency reduces costs
• And enhances brand and marketability
And saving my at the same time
• AB InBev: Beverages
• Abbott: Pharmaceuticals
• Coca-Cola: Beverages
• Gap: Consumer Goods
• General Electric: Everything!
• IBM: Technology
• Kraft: Foods
• Pepsi: Beverages
• SABMiller: Beverages
• Sodexo: Food & facilities
©2017 CSR Training
Institute
Global Businesses have a
Community Engagement Imperative
• Social licence is an issue for ALL Businesses
• Making it easy for them makes your Free Zone more attractive
• What are your Free Zone’s social license issues?
• Can you facilitate social license for tenants and investors?
©2017 CSR Training
Institute
Global Businesses have a
Local Content Imperative
• Locally sourced goods and
services can enhance brand and
reduce costs
• Key objective of many global
firms
• Huge impact on SDG performance
• Making it easy for them makes
your Free Zone more attractive
• Economy of scale potential?
©2017 CSR Training
Institute
Global Businesses are experiencing
Circular Economy Pressures
• Rapidly growing issue
for business
• Making it easy for
them makes your Free
Zone more attractive
• Economies of scale?
• Complementary
tenants?
Click for video
©2017 CSR Training
Institute
Ikea’s business case for sustainability
©2017 CSR Training
Institute
Global Businesses have a
CSR & Sustainability Imperative
Making it easy for them
makes your Free Zone more attractive
©2017 CSR Training
Institute
Business is an engine to create value
CSR should be too
Is your Free Zone helping
to fuel success for your
investors, tenants and
stakeholders?
©2017 CSR Training
Institute
Red Ocean | Blue Ocean Strategy
• See book, blog, HBR article & more by W. Chan Kim and Renée Mauborgne
©2017 CSR Training
Institute
Some strategy questions
• What are your competitive advantages as a Free Zone?
• What problems can you solve for your customers?
• Current problems
• Future problems (remember CSR and Sustainability pressures will continue
to increase)
• What makes your zone more attractive?
• Today
• Over the next decade and beyond
• Can you offer unique value?
• Can you integrate complementary tenants?
• Can you integrate economy of scale advantages with sustainability
issues to create competitive advantage?
©2017 CSR Training
Institute
Value Propositions
• Value propositions go beyond tax rates and holidays
• Create value propositions that meet customers and stakeholders
needs in valuable and unique ways
• Ways that your competition will struggle to meet
• How does improved social responsibility and sustainability benefit
your government/regulator?
Strategic value propositions can
create sustainable competitive advantage
©2017 CSR Training
Institute
Does your strategic competitive advantage
include CSR and Sustainability?
©2017 CSR Training
Institute
Free Zones of the Future
• Will continue logistics, tax and regulatory advantages
• Will integrate social responsibility and sustainability to
create value for
• Investors
• Tenants
• Governments
• Stakeholders
And drive the success
of their Free Zone in
the process
©2017 CSR Training
Institute
Corporate Social Responsibility
& Sustainability Myths
• CSR is charity, philanthropy and do good stuff
• CSR is a cost, not a value driver
• CSR is something extra done when budgets allow
• CSR is not part of core business activities
• Sustainability is a cost to business
• Smart business will minimize sustainability and CSR to maximize
profits
©2017 CSR Training
Institute
Review and Summary
Agenda
• Popular myths about CSR &
Sustainability
• Some key business and trade
issues
• Blue Ocean Strategy 101
• Creating competitive advantage
with CSR & Sustainability
• Strategy & tactics
Objective
• Understand changing world of
CSR and Sustainability
• Awareness of new issues and
constraints facing regulators,
investors and manufacturers
• Understand how CSR &
Sustainability can drive value for
Free Zones, Investors and
Stakeholders
©2017 CSR Training
Institute
Thank you for listening
Questions & Follow-up
Wayne Dunn
President & Founder, CSR Training Institute
Former Professor of Practice in CSR, McGill University
wayne@csrtraininginstitute.com
www.csrtraininginstitute.com
WhatsApp +1.250.701.6088
Follow, engage, learn, perform
YouTube Channel http://bit.ly/CSR-YouTube
Strategic CSR Video Playlist: http://bit.ly/Strategic-CSR
SlideShare http://bit.ly/Wayne-SlideShare
CSR Training Institute on LinkedIn http://bit.ly/CSR-LinkedIn
LinkedIn Author Page http://bit.ly/Wayne-LinkedIn
LinkedIn Profile http://bit.ly/Wayne-Profile
Twitter @Zingmore / https://twitter.com/ZINGmore
Website http://www.csrtraininginstitute.com/

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Free Zones, Social Responsibility & Strategic Advantage

  • 1. ©2017 CSR Training Institute Free Zones Social Responsibility & Sustainability Presented by Wayne Dunn Former Prof. of Practice in CSR, McGill University President & Founder CSR Training Institute info@csrtraininginstitute.com Creating strategic competitive advantage May 3rd, 2017 Cartagena de Indias Convention Centre Cartagena, Colombia
  • 2. ©2017 CSR Training Institute Who/What is • Canadian based with global delivery (focus on Americas, Gulf Region and Africa) • Social Responsibility Partner: Free Zones of the Future • Trained hundreds of executives, leaders and practitioners in CSR Strategy and Practice • Focus on CSR strategy, Value Creation and Impact • Public programs and customized corporate and organizational programs • Consulting and strategic assignments • National/regional partnerships in Ghana, Greece, UAE, Zambia, East Africa, India • Upcoming programs in Dubai and globally • Newsletter & Updates http://bit.ly/CSR-SignUp Wayne Dunn • Founder & President of CSR Training Institute • Master of Science in Management, Stanford Business School • Stanford University Sloan Fellow • Former Professor of Practice in CSR, McGill University • Entrepreneur & Strategist • Social Responsibility Leader: Free Zones of the Future • 25+ years of practical CSR experience (40+ countries, every continent, public and private sector • Frequent speaker on strategy, economic development and sustainability at events worldwide • Numerous awards (1st private sector winner of World Bank Development Innovation Award, Stanford Case Study, etc.) • Advisor to corporations, governments, NGOs and international organizations worldwide • Consulted across industries, geographies and sectors on Strategy, CSR, Sustainability and Operations • CSR Awards Jury duty throughout MENA & Africa
  • 3. ©2017 CSR Training Institute Agenda & Objective Agenda • Popular myths about CSR & Sustainability • Some key business and trade issues • Blue Ocean Strategy 101 • Creating competitive advantage with CSR & Sustainability • Strategy & tactics Objective • Understand changing world of CSR and Sustainability • Awareness of new issues and constraints facing regulators, investors and manufacturers • Understand how CSR & Sustainability can drive value for Free Zones, Investors and Stakeholders
  • 4. ©2017 CSR Training Institute The Rules!!! • Stay curious and engaged • Think, don’t memorize • Create energy, the learning path will follow it • Ask questions (no dumb questions, just dumb people that hold back their questions) • All slides, videos and materials will be made available so no need to try and take extensive notes Think about strategy, efficiency and value – this will lead you to ask smarter questions and produce better results
  • 5. ©2017 CSR Training Institute Caution: Language is ‘under development’ • Corporate Social Responsibility (CSR) • Sustainability • Corporate Citizenship • Corporate Responsibility • Social Responsibility • Environment, Social and Governance (ESG) • Shared Value • Social License • Social Impact • ???? And more….
  • 6. ©2017 CSR Training Institute Corporate Social Responsibility & Sustainability Myths • CSR is charity, philanthropy and do good stuff • CSR is a cost, not a value driver • CSR is something extra done when budgets allow • CSR is not part of core business activities • Sustainability is a cost to business • Smart business will minimize sustainability and CSR to maximize profits
  • 7. ©2017 CSR Training Institute The world changed • Isolated world gave more power and influence to large institutions (government, business, etc.) • More focus on local issues, standards and expectations • Globalized inter-connected world • Emerging global standards and norms • Increased democratization of power and influence • Anywhere is everywhere CSR & Sustainability aren’t optional
  • 8. ©2017 CSR Training Institute Financing & Investing Changed • Impacts beyond financial returns • Social and environmental performance key to financial performance • Some investors still see financial, social and environmental returns as a trade-off (but number is shrinking) • 84% of millennials are interested in sustainable investing. • Assets utilizing sustainable investing criteria have grown 76 percent in 2014-15 to $6.57 trillion* * Morgan Stanley Institute for Sustainable Investing
  • 9. ©2017 CSR Training Institute Increasing mandatory and voluntary compliance • ICMI - International Cyanide Management Institute (ICMI) • Conflict Free Gold Standard • Voluntary Principles on Security and Human Rights • EITI • CDP • ISO26000 • Global Compact • Global Reporting Initiative • Voluntary Principles • ICMM • Ghana CSR Policy • IFC • Equator Principles • ILO • Accountability • Many, many more
  • 10. ©2017 CSR Training Institute Echo Chamber of Social Media
  • 12. ©2017 CSR Training Institute Increasing societal expectations and influence 0 50 100 150 200 250 300 1975 1980 1985 1990 1995 2000 2005 2010 2015 SocietalExpectations&Influence Applies to organizations of all types, but especially business *directionally indicative data derived from SWAG analysis And especially to state owned businesses
  • 13. ©2017 CSR Training Institute Evolution of CSR & Sustainability • Business response to these global changes took time and is still evolving • Some businesses are still resisting and waiting for something magical to happen
  • 14. ©2017 CSR Training Institute Business’ Response Evolved over time (and still evolving) • Beads and trinkets • Throw money at problems and issues • Philanthropy, Charity & disconnect • Zero Sum CSR • Strategic CSR – value proposition alignment
  • 15. ©2017 CSR Training Institute Government’s World Changed Too • GDP growth alone is not enough • Trade and investment are not the complete answer • MDGs & SDGs • Trade, investment and GDP must drive prosperity and SDG progress
  • 16. ©2017 CSR Training Institute Social value & sustainability imperative applies across industries, sectors and geography
  • 17. ©2017 CSR Training Institute So, why is this important • Global business and trade exists in this emerging paradigm • Free Zone customers, investors and stakeholders are learning how to adapt and thrive in it • Helping stakeholders to solve their problems is smart business
  • 18. ©2017 CSR Training Institute Part of Apple’s Response
  • 19. ©2017 CSR Training Institute Global Businesses have a Energy Impact Imperative • More renewable, less carbon • Their investors and markets are judging them on their performance • Over 10% of Fortune 500 have committed to 100% Renewable Energy • Making it easy for them makes your Free Zone more attractive • Apple • Bank of America • BMW • BT Group • Elion Resources Group • Facebook • Formula E • General Motors • Goldman Sachs • Google • H&M • IKEA Group • Infosys. • J. Safra Sarasin • Johnson & Johnson • KPN • Mars Incorporated • Nestlé • NIKE Inc. • Philips • Procter & Gamble • RELX Group • Salesforce • Starbucks • Steelcase • Swiss Re • Unilever • Voya Financial • Walmart • YOOX Group Some of the 10%
  • 20. ©2017 CSR Training Institute Global Businesses have a Supply Chain Responsibility Imperative • Supply chain logistics key to business success • Growing supply chain risk issues • Social impacts • Human rights • Labour practices • Environmental impacts • And energy, sustainability and carbon • Can you help your investors/customers with supply chain risk management?
  • 21. ©2017 CSR Training Institute Global Businesses have a Water Management Imperative • Water use efficiency reduces costs • And enhances brand and marketability And saving my at the same time • AB InBev: Beverages • Abbott: Pharmaceuticals • Coca-Cola: Beverages • Gap: Consumer Goods • General Electric: Everything! • IBM: Technology • Kraft: Foods • Pepsi: Beverages • SABMiller: Beverages • Sodexo: Food & facilities
  • 22. ©2017 CSR Training Institute Global Businesses have a Community Engagement Imperative • Social licence is an issue for ALL Businesses • Making it easy for them makes your Free Zone more attractive • What are your Free Zone’s social license issues? • Can you facilitate social license for tenants and investors?
  • 23. ©2017 CSR Training Institute Global Businesses have a Local Content Imperative • Locally sourced goods and services can enhance brand and reduce costs • Key objective of many global firms • Huge impact on SDG performance • Making it easy for them makes your Free Zone more attractive • Economy of scale potential?
  • 24. ©2017 CSR Training Institute Global Businesses are experiencing Circular Economy Pressures • Rapidly growing issue for business • Making it easy for them makes your Free Zone more attractive • Economies of scale? • Complementary tenants? Click for video
  • 25. ©2017 CSR Training Institute Ikea’s business case for sustainability
  • 26. ©2017 CSR Training Institute Global Businesses have a CSR & Sustainability Imperative Making it easy for them makes your Free Zone more attractive
  • 27. ©2017 CSR Training Institute Business is an engine to create value CSR should be too Is your Free Zone helping to fuel success for your investors, tenants and stakeholders?
  • 28. ©2017 CSR Training Institute Red Ocean | Blue Ocean Strategy • See book, blog, HBR article & more by W. Chan Kim and Renée Mauborgne
  • 29. ©2017 CSR Training Institute Some strategy questions • What are your competitive advantages as a Free Zone? • What problems can you solve for your customers? • Current problems • Future problems (remember CSR and Sustainability pressures will continue to increase) • What makes your zone more attractive? • Today • Over the next decade and beyond • Can you offer unique value? • Can you integrate complementary tenants? • Can you integrate economy of scale advantages with sustainability issues to create competitive advantage?
  • 30. ©2017 CSR Training Institute Value Propositions • Value propositions go beyond tax rates and holidays • Create value propositions that meet customers and stakeholders needs in valuable and unique ways • Ways that your competition will struggle to meet • How does improved social responsibility and sustainability benefit your government/regulator? Strategic value propositions can create sustainable competitive advantage
  • 31. ©2017 CSR Training Institute Does your strategic competitive advantage include CSR and Sustainability?
  • 32. ©2017 CSR Training Institute Free Zones of the Future • Will continue logistics, tax and regulatory advantages • Will integrate social responsibility and sustainability to create value for • Investors • Tenants • Governments • Stakeholders And drive the success of their Free Zone in the process
  • 33. ©2017 CSR Training Institute Corporate Social Responsibility & Sustainability Myths • CSR is charity, philanthropy and do good stuff • CSR is a cost, not a value driver • CSR is something extra done when budgets allow • CSR is not part of core business activities • Sustainability is a cost to business • Smart business will minimize sustainability and CSR to maximize profits
  • 34. ©2017 CSR Training Institute Review and Summary Agenda • Popular myths about CSR & Sustainability • Some key business and trade issues • Blue Ocean Strategy 101 • Creating competitive advantage with CSR & Sustainability • Strategy & tactics Objective • Understand changing world of CSR and Sustainability • Awareness of new issues and constraints facing regulators, investors and manufacturers • Understand how CSR & Sustainability can drive value for Free Zones, Investors and Stakeholders
  • 35. ©2017 CSR Training Institute Thank you for listening Questions & Follow-up Wayne Dunn President & Founder, CSR Training Institute Former Professor of Practice in CSR, McGill University wayne@csrtraininginstitute.com www.csrtraininginstitute.com WhatsApp +1.250.701.6088 Follow, engage, learn, perform YouTube Channel http://bit.ly/CSR-YouTube Strategic CSR Video Playlist: http://bit.ly/Strategic-CSR SlideShare http://bit.ly/Wayne-SlideShare CSR Training Institute on LinkedIn http://bit.ly/CSR-LinkedIn LinkedIn Author Page http://bit.ly/Wayne-LinkedIn LinkedIn Profile http://bit.ly/Wayne-Profile Twitter @Zingmore / https://twitter.com/ZINGmore Website http://www.csrtraininginstitute.com/