Magdy Abdel Aziz Afifi Shehata is an Egyptian national seeking a position that utilizes his experience in marketing, sales, customer service, and business development gained over 15 years working in Germany, Egypt, and the United Arab Emirates. He has a bachelor's degree in commerce from Cairo University and a business administration degree from the Technical University of Berlin. Most recently, he worked as a business development manager in Egypt and as a call center manager for a German company based in Cairo.
My work is serves customers by helping them select products, Listening, Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, Job Knowledge
My work is serves customers by helping them select products, Listening, Customer Service, Meeting Sales Goals, Selling to Customer Needs, Product Knowledge, People Skills, Energy Level, Dependability, General Math Skills, Verbal Communication, Job Knowledge
Resume for a Business student 7th semester in SZABIST university, doing his BBA in Supply Chain and Marketing, and has a creative perspective on things, the resume highlights the skills and experience plus the education up till this point. (2019)
Resume for a Business student 7th semester in SZABIST university, doing his BBA in Supply Chain and Marketing, and has a creative perspective on things, the resume highlights the skills and experience plus the education up till this point. (2019)
I am writing to you because I believe my credentials, training, proven ability and an experience of more than 9 Years in industry. I can surely allow me to significantly contribute to your esteemed organization.
In reviewing the attached resume, you will find me as a well-versed Health insurance professional with valuable experience in major facets of medical insurance.
Currently, I am working with a Pakistan based firm named IGI Life Insurance Limited (Formerly American Life Insurance Company (Pakistan) Limited - ALICO) serving in areas of claims management as Assistant Manager & Claims Team Lead.
I am a service oriented person with an excellent background of communication and interpersonal skills. I am highly motivated, adaptable and a fast learner with a ‘can do’ attitude. I assure you that my experience, results driven attitude and relationship building skills within & outside the organization will be of immense use.
I am eager to meet with you to discuss how my talents and competencies could be used to contribute to the success of the company and being an initiative individual I see this as a great opportunity to progress in my career within your esteemed organization.
I look forward to hearing from you soon.
Yours Faithfully,
Syed Mohsin Ali
1. Dipl.-Betriebswirt, Magdy Abdel Aziz Afify Shehata,
Kairo, Ägypten
Tel.: 0020 (100) 51 99 608 E-Mail: magdy@gmx.net
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Curriculum Vitae
Name:
Nationality:
Email:
Handy:
OBJECTIVE:
Foreign Languages
Magdy Abdel Aziz Afifi Shehata
Egyptian
magdy@gmx.net
+20 100 51 99 608
To use my long experience in Germany,
Egypt and United Arab Emirates in
Marketing / Sales, Customer Care
Centre and Business Development.
I want to develop my career in a fast
moving environment, and I'm currently
looking for a suitable position with a
company that values passion, positive
integrity and hard work.
German: Fluent in written and spoken.
English: Good in written and spoken.
Arabic: Mother tongue.
PERSONAL SUMMARY
I'm creative, inventive strategic thinker, who's full of good marketing
ideas and craves a challenge and who's not afraid to work outside his
comfort zone. A motivated team player. I possess superb
communication skill, open up clients, find out exactly what they need,
and then present them with a wide range of services and solution.
Pragmatic and results oriented, with a focus on bottom line results.
AREAS OF EXPERTISE
Customer trend Researching target markets
Enhancing relationship Identifying opportunities
Sales management Business plans
Project management
Data management
IT / Business Computing
EDUCATION
1978 – 1982 Cairo University, Faculty of Commerce
Bachelor of Commerce (Major : Accountancy)
1995 – 2001 Technical University of Berlin . TU – Berlin, Germany
Business Administration
(Major: Marketing, Business Computing)
2. Dipl.-Betriebswirt, Magdy Abdel Aziz Afify Shehata,
Kairo, Ägypten
Tel.: 0020 (100) 51 99 608 E-Mail: magdy@gmx.net
________________________________________________________________________
Page 2 of 3
IT Skills: Participated in several development of Software-Projects at the
Technical University of Berlin, Germany:
Java, JavaScript, Data Base SQL, Oracle, HTML, UML, Ecommerce.
Operating Systems Windows, UNIX, LINUX.MS Word, Excel
Advanced, Microsoft project Manager. Search Engine
Marketing (SEM), Search Engine Optimization (SEO) Standard
Business Software. CRM
Career History:
2002 – 6.2012
7.2013 – Present
Business development manager.
Egyptian German Technology - Cairo, Egypt
Responsible for developing and maintaining commercial relationships
with both new and old clients maximizing revenue at every
opportunity. Mainly I take over the development of market entry in
Egypt, the United Arab Emirates and Germany. In addition to the
services related to market entry, such as business partners
intermediaries, representatives of German companies and trade fairs.
Duties:
Acquisition of new customers.
Support of existing customers.
Advising planners with innovative sales strategies.
Implementation of product Events.
7.2012 - 6.2013 Call center Manager
Quadriga Development Ltd, a German company based in Cairo.
Online Marketing Company.
Participation in the construction, Conception, planning and
organization of the call centre.
Duties:
Setting and meeting performance targets for speed, efficiency.
Managing the daily running of the call centre.
Maintaining up-to-date knowledge of industry developments.
Monitoring random calls to improve quality minimize errors.
Coordinating staff recruitment, including writing vacancy
advertisements.
Reviewing the performance of staff, identifying training needs.
Recording statistics, user rates and the performance levels of the
centre and reports.
Handling the most complex customer complaints or enquiries.
3. Dipl.-Betriebswirt, Magdy Abdel Aziz Afify Shehata,
Kairo, Ägypten
Tel.: 0020 (100) 51 99 608 E-Mail: magdy@gmx.net
________________________________________________________________________
Page 3 of 3
Organizing staffing, including shift patterns and the number of
staff required.
Coaching, motivating and retaining staff and reward.
Forecasting and analyzing data against budget figures..
1991 – 1995 Business Administrator and Programmer
Immobilien-Braun GmbH & KG, Berlin, Germany
Real Estate Company
Duties:
Solving business issues of the Company with the assistance of
Information technologies.
Responsible for data management, rent increase, operating costs,
Elevator costs, heating costs and all other billings.
Check and maintain the data.
Hobbies Reading, travelling and computer
References are available on request.
Cairo, 14.03.2015 Magdy Abdel Aziz Afifi Shehata