Leadership, communication, training, and partnering with a reliable change management firm are key necessities for a successful organizational transformation journey. Clear direction and buy-in from leaders at all levels is needed, as well as effective two-way communication to help employees understand and engage with the reasons for change. Training, including on new processes and technologies as well as dealing with resistance, is also important. It is best to integrate change management practices into the implementation process or work with an experienced partner.

1. Necessities for Your
Change Management Journey
The road to change is paved with resistance. As you set out on a journey to major
transformation, get optimistic about reaching your destination by including these four change
management necessities: Leadership, Communication, Training and a Reliable Partner.
Continue the Journey
Visit GetOptimistic.com to learn more.
1
“Clear Direction in a Complex World: 2011-2012 Change and Communication ROI Study Report,” Towers Watson
2
”Developing better change leaders,” The McKinsey Quarterly
3
Mike Aroney, Allied Reliability Group
4
“Gartner Study Finds Companies Under-Invest in Organizational Change Management,” Emergent Insights
5
“What successful transformations share: McKinsey Global Survey results,” The McKinsey Quarterly
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Transformation starts at the top, but leaders are needed
at every level to fuel success.
15%of implementation budget
should be invested in
change management,
according to Gartner4
71%success rate when frontline
employees take initiative
to drive change5
Leaders Have
Right of Way
Your organization must understand why a change is
necessary and how it will impact each and every employee.
7Xlikelihood of employee
buy-in with effective
communication1
75%of change destinations
reached when employees
included in early planning5
Two-Way Traffic:
Communication
If communication is the “why” of change management,
then training is the “how.” This includes new processesand
technologies, and how to deal with resistance to change.
30%of organization must be
actively involved in change
to ensure critical mass3
10XROI on leadership training
for managers2
Training Ahead
Change management isn’t an add-on. Your change agents
should include it as part of the implementation
process or be willing to recommend a partner who can help.
69%greater capacity for continuous
improvement following a
successful transformation5
2.5Xlikelihood of financial
success with successful
change management1
Merge with a
Reliable Partner