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The Foundations Of
Marketing
What is a Foundation?
• According to Dictionary.com:
- The basis or groundwork of anything
What is Social Media?
• According to Merriam Webster Dictionary
- forms of electronic communication (as Web
sites for social networking and microblogging)
through which users create online
communities to share information, ideas,
personal messages, and other content (as
videos)
The Zones of Social Media
• Social Community:
Focused on relationships
Common activities between others
Two-Way & Multi-Way
communication
Channels: Social networking sites,
message boards and forums.
• Social Publishing:
 Sites which aid in the distribution of
content to an audience
Channels: Blogs, media sharing sites,
social bookmarking, and news sites
• Social Entertainment:
 Channels & Vehicles which offer
opportunities for play and enjoyment
Channels: Social games, gaming sites,
and virtual worlds
• Social Commerce:
 Assists in the buying/selling of
products & services
Channels: Reviews & Ratings, deal
sites, and social shopping markets
What can a business do to
grow through social
media through the 4
Zones?
Company #1 –
• Campaign
 Encouraged customers to share their Dunkin'
experiences on social media using the #MyDunkin
hashtag, & offered them a chance to be featured in a
series of television commercials.
 "We are celebrating Dunkin' Donuts guests and the
brand's breadth of coffee leadership in an authentic,
genuine way that reflects the changing media
environment while driving deeper engagement
between the brand and its loyal fans", said one of the
campaign's creators, Chris D'Amico.
Company #2 -
• Campaign
Share a Coke 2014 by numbers:
998 million impressions on Twitter
235,000 tweets from 111,000 fans using the
#ShareaCoke hashtag
More than 150 million personalised bottles sold
Over 730,000 glass bottles personalised via the
e-commerce store
Why were these Campaigns
Successful?
1. Consumers Were Prompted to Participate
and Create Online Media Content
2. The Brand Connected With Consumers on
a Personal Level
3. The Words Used in the Campaign Are
Powerful Calls to Action
Sources
1. Hepburn, Matthew. "The Share a Coke Story
| Coca-Cola GB." The Share a Coke Story |
Coca-Cola GB. N.p., n.d. Web. 14 Feb.
2016.
2. Tuten, Tracy L., and Michael R.
Solomon. Social Media Marketing. Boston:
Pearson, 2013. Print.
3. Google Images

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Foundations of social media marketing presentation

  • 2. What is a Foundation? • According to Dictionary.com: - The basis or groundwork of anything
  • 3. What is Social Media? • According to Merriam Webster Dictionary - forms of electronic communication (as Web sites for social networking and microblogging) through which users create online communities to share information, ideas, personal messages, and other content (as videos)
  • 4. The Zones of Social Media
  • 5. • Social Community: Focused on relationships Common activities between others Two-Way & Multi-Way communication Channels: Social networking sites, message boards and forums.
  • 6. • Social Publishing:  Sites which aid in the distribution of content to an audience Channels: Blogs, media sharing sites, social bookmarking, and news sites
  • 7. • Social Entertainment:  Channels & Vehicles which offer opportunities for play and enjoyment Channels: Social games, gaming sites, and virtual worlds
  • 8. • Social Commerce:  Assists in the buying/selling of products & services Channels: Reviews & Ratings, deal sites, and social shopping markets
  • 9. What can a business do to grow through social media through the 4 Zones?
  • 10. Company #1 – • Campaign  Encouraged customers to share their Dunkin' experiences on social media using the #MyDunkin hashtag, & offered them a chance to be featured in a series of television commercials.  "We are celebrating Dunkin' Donuts guests and the brand's breadth of coffee leadership in an authentic, genuine way that reflects the changing media environment while driving deeper engagement between the brand and its loyal fans", said one of the campaign's creators, Chris D'Amico.
  • 11. Company #2 - • Campaign Share a Coke 2014 by numbers: 998 million impressions on Twitter 235,000 tweets from 111,000 fans using the #ShareaCoke hashtag More than 150 million personalised bottles sold Over 730,000 glass bottles personalised via the e-commerce store
  • 12. Why were these Campaigns Successful? 1. Consumers Were Prompted to Participate and Create Online Media Content 2. The Brand Connected With Consumers on a Personal Level 3. The Words Used in the Campaign Are Powerful Calls to Action
  • 13. Sources 1. Hepburn, Matthew. "The Share a Coke Story | Coca-Cola GB." The Share a Coke Story | Coca-Cola GB. N.p., n.d. Web. 14 Feb. 2016. 2. Tuten, Tracy L., and Michael R. Solomon. Social Media Marketing. Boston: Pearson, 2013. Print. 3. Google Images