This document summarizes the experience and qualifications of an experienced operations and maintenance supervisor specializing in planning, directing, and coordinating an efficient and safe work environment in a large corporate setting. The supervisor has skills in project management, strategic planning, customer service, and team building. Responsibilities included providing a functional work environment for 500 employees, remodel support, housekeeping, facility relocation, and safety training. Recognition included awards for expense reduction initiatives.

1. NPG Maintenance Supervisor
Nordstrom Product Group - Seattle 2005 - May 2016
experience
425.923.7728
about
Experienced Operations & Maintenance Supervisor specializing in planning, directing,
& coordinating an efficient & safe work environment in a large scale corporate setting.
Skills include project management in a fast-paced deadline driven setting, strategic
planning, superior customer service, & fostering a team work oriented environment.
playing guitar, brewing beer, golf,
automotive restoration projects,
spending time with family & friends.
references
Mike Murphy
Former Corporate Building Operations
Manager - Nordstrom, Seattle
206.795.1555
education
Bachelor of Fine Arts Degree
Major: Photography
University of Washington
computer skills
Microsoft Office
Concur - Expense Management
MarkView - Invoice Processing
eSMART - Service Management
i
mmmiddy@gmail.com linkedin.com/in/markmiddendorf
recognition
Responsible for providing a highly functional work environment for 500 employees.
2015: Operation Clean Sweep
Recognized as part of a team effort
that reduced lease expense by 60K
2013: Recognition Meeting
Special Recognition Award for
Remodel Support
2011 & 2009:
Impact Player of the Year
Two-time winner for Expense
Reduction Initiatives
2005:
Corporate Mail Room Audit
interests
NPG Operations Coordinator 2001 - 2005
NPG Mail Room 1999 - 2001
NPG Sample Room Team 1998 - 1999
Sorting, scanning, & delivering samples for all NPG product development groups.
Organizing sample room logistics & communicating sample system process.
Executing delivery of all inbound packages (250+) for all product development areas.
Experienced with shipping process for Fed Ex, UPS, DHL, & US Postal Mail.
Responsible for NPG outbound shipping including international/commercial invoices.
Oversee Operations for NPG & NPG Mail Room and provide support for two facilities.
Walt Davis
Sales Director
Smart Apparel US, Seattle
walterdavis@smartapparelus.com
206.799.0549
Phillip Lonigro
Chief Building Engineer
Nordstrom - Store 1, Seattle
Phil.Lonigro@nordstrom.com
206.661.6168
Maintenance & Remodel Support:
Housekeeping & Facility Environment:
Accounting & Budgeting:
Facility Relocation & Department Moves:
Secure electrical & painting contractors to assist Office Planning with remodeling.
Provide painting and set up support for 20+ showrooms displaying NPG Brands.
Coordinate with Store Display to upholster & update all showroom wall panels.
Order and install display fixtures, grids, shelves, mannequins, & lighting.
Work with Brand Directors to ensure construction complete prior to buy meetings.
Maintain functionality by reporting electrical & hvac issues to maintenance team.
Assist with budget plan of 1.2 Million for two Corporate Facility Locations.
Meet maintenance financial standards by providing budget information,
monitoring expenditures, identifying variances, & implementing corrective actions.
Complete daily walk through of Housekeeping Inspection, provide assistance, relay
feedback to Corporate Housekeeping to maintain Corporate Cleaning Standards.
Provide a safe & healthy work environment by creating standards & procedures
and complying with legal codes & regulations.
Highest ranking Corporate Mail Room
Assist Corporate Building Operations with logistics of relocation, Space Planning,
audit Move Sheets, generate Move Lists, submit work orders to Computer Tech
Support, reconfigure work spaces, deliver phones, computers, furniture & supplies,
provide ergonomic assesments & adjust work surfaces based on evaluation.
Safety Committee Lead:
Recruit Employees, provide Safety Training & First Aid CPR classes, coordinate
building evacuation drills with Chief Building Engineer to ensure OSHA compliance.
Additional Responsibilities:
Loss Prevention - documented employee reports of theft & reported to LP Staff.
Fed Ex Office - Nordstrom Account Representative for in-house Fed Ex Copy Center,
ensure quality expectations & adequate staffing levels, audit monthly invoices.
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