A top issue with IT service and support organizations today is how to drive greater business
value from SAP solutions. Most often, the degree of value is directly tied to the decisions
business leaders make on which SAP projects, enhancements, and new solutions they will ask
IT to deliver to their organizations. This presentation will dive into today\'s challenges facing
CIOs, technology delivery executives, and IT project managers: How do you balance the
customers\' demands for SAP enhancements against finite technical resources and managing the
IT portfolio? How do you build close, sustainable relationships with business leaders in order to
drive greater influence on the strategic direction of SAP within their operations? What changes
need to be made within IT itself (organizational structure, job roles, skills) in order to move
from an "order-taker" to a valued partner? This presentation will explore the role of the IT
business partner within Day & Zimmermann - the many successes achieved and challenges
faced in influencing the strategic direction of SAP within its businesses. The presentation will
provide detail on how Day & Zimmermann\'s IT business partners work with executive teams,
their sphere of influence on business and IT decision-making, and driving ownership together
with the interpersonal skills, organizational structure, and IT processes required for strategic
alignment between IT and business stakeholders.
CEOs now expect IT to provide profitable growth and business agility. Is outsourcing the best way to achieve this?
The Olympic Games is the biggest managed IT services contract in world sport and involves coordinating a multitude of different providers. This new Fast Track Guide on Managed Services is quick to read and formed from the very latest thinking. It shows how providers such as Atos use their experience to build an ecosystem of clients, partners and of course expertise to leverage emerging technologies and market trends.
From reactive to proactive IT management: ProactiveNet
Optimize application performance by learning and baselining application behavior; predicting problems before they occur; pinpointing root cause; and initiating standardized triage and resolution.
A top issue with IT service and support organizations today is how to drive greater business
value from SAP solutions. Most often, the degree of value is directly tied to the decisions
business leaders make on which SAP projects, enhancements, and new solutions they will ask
IT to deliver to their organizations. This presentation will dive into today\'s challenges facing
CIOs, technology delivery executives, and IT project managers: How do you balance the
customers\' demands for SAP enhancements against finite technical resources and managing the
IT portfolio? How do you build close, sustainable relationships with business leaders in order to
drive greater influence on the strategic direction of SAP within their operations? What changes
need to be made within IT itself (organizational structure, job roles, skills) in order to move
from an "order-taker" to a valued partner? This presentation will explore the role of the IT
business partner within Day & Zimmermann - the many successes achieved and challenges
faced in influencing the strategic direction of SAP within its businesses. The presentation will
provide detail on how Day & Zimmermann\'s IT business partners work with executive teams,
their sphere of influence on business and IT decision-making, and driving ownership together
with the interpersonal skills, organizational structure, and IT processes required for strategic
alignment between IT and business stakeholders.
CEOs now expect IT to provide profitable growth and business agility. Is outsourcing the best way to achieve this?
The Olympic Games is the biggest managed IT services contract in world sport and involves coordinating a multitude of different providers. This new Fast Track Guide on Managed Services is quick to read and formed from the very latest thinking. It shows how providers such as Atos use their experience to build an ecosystem of clients, partners and of course expertise to leverage emerging technologies and market trends.
From reactive to proactive IT management: ProactiveNet
Optimize application performance by learning and baselining application behavior; predicting problems before they occur; pinpointing root cause; and initiating standardized triage and resolution.
Ar Accelerating Converged Infrastructure With FlexpodMichael Hudak
IDC investigates the transformation of IT delivery in the datacenter and the emerging role of pretested solutions that focus on unified, shared infrastructure. The paper focuses on the advent of converged infrastructure solutions that simplify the deployment and management of virtualized environments spanning server, storage, and networking components. The paper then takes a closer look at the FlexPod datacenter solution offered by NetApp and Cisco, with a focus on the VMware vSphere design configuration. IDC examines the importance of professional services to delivering the solution and the key role of a collaborative support model aimed at streamlining the support process for customers and channel partners.
How Intelligent Operations Enables Proactive Data Center ManagementITOutcomes
CIOs often live and die by the data center’s performance and availability numbers.
Nine out of 10 respondents to a 2014 survey of data center professionals showed that service availability is highly critical to their performance.
But at the same time, 41 percent of organizations missed their service availability goals for mission-critical systems in 2013. Not surprisingly, organizations with higher service availability goals were significantly less successful in meeting their goal.
But here’s a new way of thinking about improving data center metrics: IT departments should no longer be concerned with improving system performance and reducing downtime for its own sake. Rather, consider these as metrics for enabling IT to deliver more of what the business needs, when it needs it.
In other words, it’s time to transform infrastructure and application measurements from tactical to strategic metrics.
White Paper: The Benefits of An Outsourced IT InfrastructureAsaca
This white paper will explore the benets of a hosted IT infrastructure
in the context of several key business topics including disaster recovery,
cost management and scalability .
In this webinar, Steve Hall, author of "Managing Global Development Risk,” discusses the challenge of aligning vendor SLAs with long term business value. Steve discusses how you can build healthier and transparent relationships between vendors and customers by incorporating application structural quality measurement and practical, meaningful metrics to mitigate risk. You’ll learn how you can avoid vendor lock-in, improve production support activities and align metrics between vendors and project managers.
To view the webinar, visit http://www.castsoftware.com/news-events/event/vendor-management?gad=ss
Netmagic solutions, leading IT Managed service provider with Data centers & Cloud Computing in India fulfills your entire IT infrastructure requirements: from collocation services to dedicated hosting, diaster recovery & data Storage solutions.
The "Fundamentals of photography" module is focused to adults learners interested in exploring the possibilities of managing digital photography.
This module is part of a set of materials designed and developed in the project Telecentre Multimedia Academy (Lifelong learning - Grundtvig (2012-2014)) project.
The Telecentre Multimedia Academy is a project where Fundación Esplai worked with a consortium of 8 partners from Croatia, Latvia, Lithuania, Romania, Serbia and Hungary, whose coordinator is Telecentre Europe.
You can learn more about the Telecentre Multimedia Academy project in:
http://fundacionesplai.org/e-inclusion-internacional/tma/
Ar Accelerating Converged Infrastructure With FlexpodMichael Hudak
IDC investigates the transformation of IT delivery in the datacenter and the emerging role of pretested solutions that focus on unified, shared infrastructure. The paper focuses on the advent of converged infrastructure solutions that simplify the deployment and management of virtualized environments spanning server, storage, and networking components. The paper then takes a closer look at the FlexPod datacenter solution offered by NetApp and Cisco, with a focus on the VMware vSphere design configuration. IDC examines the importance of professional services to delivering the solution and the key role of a collaborative support model aimed at streamlining the support process for customers and channel partners.
How Intelligent Operations Enables Proactive Data Center ManagementITOutcomes
CIOs often live and die by the data center’s performance and availability numbers.
Nine out of 10 respondents to a 2014 survey of data center professionals showed that service availability is highly critical to their performance.
But at the same time, 41 percent of organizations missed their service availability goals for mission-critical systems in 2013. Not surprisingly, organizations with higher service availability goals were significantly less successful in meeting their goal.
But here’s a new way of thinking about improving data center metrics: IT departments should no longer be concerned with improving system performance and reducing downtime for its own sake. Rather, consider these as metrics for enabling IT to deliver more of what the business needs, when it needs it.
In other words, it’s time to transform infrastructure and application measurements from tactical to strategic metrics.
White Paper: The Benefits of An Outsourced IT InfrastructureAsaca
This white paper will explore the benets of a hosted IT infrastructure
in the context of several key business topics including disaster recovery,
cost management and scalability .
In this webinar, Steve Hall, author of "Managing Global Development Risk,” discusses the challenge of aligning vendor SLAs with long term business value. Steve discusses how you can build healthier and transparent relationships between vendors and customers by incorporating application structural quality measurement and practical, meaningful metrics to mitigate risk. You’ll learn how you can avoid vendor lock-in, improve production support activities and align metrics between vendors and project managers.
To view the webinar, visit http://www.castsoftware.com/news-events/event/vendor-management?gad=ss
Netmagic solutions, leading IT Managed service provider with Data centers & Cloud Computing in India fulfills your entire IT infrastructure requirements: from collocation services to dedicated hosting, diaster recovery & data Storage solutions.
The "Fundamentals of photography" module is focused to adults learners interested in exploring the possibilities of managing digital photography.
This module is part of a set of materials designed and developed in the project Telecentre Multimedia Academy (Lifelong learning - Grundtvig (2012-2014)) project.
The Telecentre Multimedia Academy is a project where Fundación Esplai worked with a consortium of 8 partners from Croatia, Latvia, Lithuania, Romania, Serbia and Hungary, whose coordinator is Telecentre Europe.
You can learn more about the Telecentre Multimedia Academy project in:
http://fundacionesplai.org/e-inclusion-internacional/tma/
"Enterprise applications support the daily operations of a business, which means that
they are vital to its ability to generate revenue and profit growth — and to account for
it. Whether those applications support a supply chain, general accounting, personnel
management, or customer relationship management, they must be available to end
users and must be accessible enough to create ""snapshots"" of the business on a
daily, hourly, or, in some cases, near-real-time basis."
IT Cost Optimization POC Highlights: Creating Business Value from Software Us...Scalable Software
You probably know that some software at your organization is underused or unused. But did you know that the full extent of the waste can be almost invisible when usage is tracked conventionally?
Without an unconventionally rigorous, almost forensic level of real usage tracking, you are spending more than you should on software. Read how one company discovered that almost 30% of their applications were under-used or not used at all, using this unconventional approach.
The OpenText™ AppWorks™ Platform is the ideal solution to build new business applications and new business processes faster and in a simplified way. The solution leverages prior investments in enterprise software and legacy systems to bring together all existing IT assets and empowers the organization with the ability to monitor the entire enterprise under one platform.
Integration allows rapid business reconfiguration to create new business models and ecosystems while continually optimizing customer experience and business operations.
4 Effective Ways to Improve Software Asset Usage ManagementOpen iT Inc.
Learn more about the importance of advanced usage analytics as one of the must-haves on your software optimization journey. Visit our website for more information: https://openit.com/
There are several misconceptions about how IT cost optimization really works and how it truly impacts business processes. Here we debunk 5 common myths about IT cost optimization.
Open iT will walk you through understanding the changes in Autodesk Licensing and the business value of in-depth usage metering of such application with sample Autodesk license usage report and some recommendations for Autodesk subscription.
Webinar: Increase technology Uptake with Software Usage Metering Tools
Fortune 100 Case Study
1. CASE STUDY
IT USAGE METERING GIVES CHARGE-BACK STRUCTURE
AND DRAMATIC IT SAVINGS FOR FORTUNE 100 COMPANY
A major integrated energy company developed a winning IT charge-back strategy for
its global operations by using Open iT LicenseAnalyzer metering software to coordinate
business data with software usage data. The results were a ten-fold ROI measured through
license cost savings and significantly reduced staff time after less than six months.
SOLUTION OVERVIEW
Customer Profile
The customer is a major multi-
national company with offices
in more than 40 countries.
Business Situation
The company needed a
snapshot of global software
usage patterns that would be
accessible to several layers
of management in order to
control costs and properly align
IT investment with business
strategies.
Solution
Open iT® LicenseAnalyzer™
Business Overview
The company is one of the largest integrated energy companies in the
world. With research and production sites established in more than 40 Benefits
countries, it employs approximately 40,000 people. Using data from Open iT
LicenseAnalyzer reports,
license agreements have been
Business Challenge renegotiated, and significant
For IT Asset Managers in this technology-reliant company of roughly
savings (10 X the cost of the
1,700 high-end software users, supplying equipment needs, keeping
product) were realized within
costs down and assessing the value of each IT investment were ongoing
a few months of installation of
challenges. It became increasingly important for business managers to
Open iT Software. Managers
see where and how IT resources contributed to the company’s bottom
have ready access to relevant
line. Additionally, a company merger made it imperative to eliminate du-
resource data, and can now
plicated software, renegotiate vendor contracts and provide manage-
streamline and guide expendi-
ment with an accurate reading of how and where costly IT investments
tures to support the company’s
were being used to further overall business goals.
overall business strategy.
Before Open iT
Getting usage reports for management had always been difficult since Scenarios
the process involved multiple steps by several individuals. It included Software Management
the painstaking job of scripting and manually transferring data to Ex- Asset Management
cel spreadsheets and a reliance on technical personnel who had to set IT Charge-Back
aside essential tasks in order to help. Service Management
Project Management
“I was getting very tired of asking key technical personnel to help me Skill Analysis
manually put together Excel spreadsheets of software usage informa- Work Flow Analysis
tion,” explained the company’s Global Application Portfolio Manager. “I Overall Cost Management
knew this information was critical to the company, but I also knew that
important operational work had to be postponed as a result.”