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Formation of a new European venture:
Bigger, Better, Faster, Together
8 May 2008
Safe Harbour
  Best Buy’s Forward-Looking and Cautionary Statements:
  This presentation contains forward-looking statements within the meaning of the U.S. Private Securities Litigation
  Reform Act of 1995 as contained in Section 27A of the U.S. Securities Act of 1933 and Section 21E of the Securities
  Exchange Act of 1934 that reflect Best Buy management’s current views and estimates regarding future market
  conditions, company performance and financial results, business prospects, new strategies, the competitive
  environment and other events. You can identify these statements by the fact that they use words such as “anticipate,”
  “believe,” “estimate,” “expect,” “intend,” “project,” “plan,” “outlook,” and other words and terms of similar
  meaning. These statements involve a number of risks and uncertainties that could cause actual results to differ
  materially from the potential results discussed in the forward-looking statements. Among the factors that could cause
  actual results and outcomes to differ materially from those contained in such forward-looking statements are the
  following: failure to receive necessary approvals for the transaction; failure to achieve anticipated benefits of the
  transaction; and integration challenges relating to the new venture. Other factors include the following: general
  economic conditions, acquisitions and development of new businesses, divestitures, product availability, sales
  volumes, pricing actions and promotional activities of competitors, profit margins, weather, changes in law or
  regulations, foreign currency fluctuation, availability of suitable real estate locations, Best Buy’s ability to react to a
  disaster recovery situation, and the impact of labor markets and new product introductions on overall profitability. A
  further list and description of risks, uncertainties and other matters can be found in Best Buy’s annual report and
  other reports filed from time to time with the U.S. Securities and Exchange Commission, including, but not limited
  to, Best Buy’s Annual Report on Form 10-K filed with the SEC on 30 April 2008. Best Buy cautions that the
  foregoing list of important factors is not complete and assumes no obligation to update any forward-looking
  statement that it may make.
Agenda

 • Transaction overview         Charles Dunstone

 • Introduction to CPW          Charles Dunstone

 • Introduction to Best Buy     Brad Anderson

 • Vision for the new venture   Bob Willett

 • Q&A                          All
Transaction overview
The transaction
 • Formation of new company
 • Assets comprise CPW’s pan-European retail business and its share of
    Best Buy Mobile and Geek Squad Europe
 • Best Buy to pay £1.088 billion ($2.142 billion) for a 50% share in the
    venture
 • Indicative timetable:
     • 8 May                       Announcement
     • By 13 June                  Circular posted to CPW shareholders
     • By early August             CPW Extraordinary General Meeting
     • To be decided               Future reporting
Management structure

 3 from Best Buy                             3 from CPW




                      Shareholder board




                   Existing CPW Management
Carphone Warehouse Group post
transaction

                              CPW Group PLC

                       50%                            100%

  Retail business                        UK Fixed Line business
  • Just over 2,400 stores               • TalkTalk
  • Web and direct                       • AOL Broadband
  • Insurance                            • Opal B2B
  • The Phone House Telecom and          • CPW Networks
    other airtime reselling businesses
Financial impact on Carphone Warehouse

 • Pro forma net cash of c. £250m
 • Pro forma full year earnings per share dilution c. 10-15%
 • Use of proceeds
     • Pay down group debt
     • Invest in Fixed Line customer growth and infrastructure
     • Invest in new growth opportunities

 • All impacts based on International Financial Reporting Standards
Introduction to Carphone Warehouse
CPW Timeline
                  International expansion
                      now: 2411 stores
     Insurance launched
     now: 2.3m customers
                                            First MVNO launched
 CPW founded



   1989   94       95       96        97     98     99       00



                             ARPU-sharing begins
                                                      FM contracts begin
CPW Timeline
                           TPHT acquired
                                                     Best Buy Mobile
                        now: 1.6m customers
                                                        launched




    2000   01      02       03     04         05     06       07


                        Launched TalkTalk                 Acquired AOL
                                   Acquired Onetel

               Acquired Opal          Launched free broadband,
           Telecom, B2B operator          began LLU project
                and network
CPW: at the forefront of new trends
CPW: success in Fixed Line
                      6000


                      5000
   Customers (000s)




                                                                                                                                      2713
                      4000                                                                                                  2490
                                                                                                                  2270

                      3000                                                                              420
                                                                                              150

                      2000
                                                                                                                            2740      2741
                                                                                              2700      2700      2720
                                                                                    70
                      1000                                               50
                                                                                    1300
                                                                        900
                                                             650
                                                   385
                                          140
                               20
                        0
                              03


                                         03


                                                   04


                                                             04


                                                                       05


                                                                                  05


                                                                                              06


                                                                                                        06


                                                                                                                  07


                                                                                                                            07


                                                                                                                                      08
                            20


                                       20


                                                 20


                                                           20


                                                                     20


                                                                                20


                                                                                            20


                                                                                                      20


                                                                                                                20


                                                                                                                          20


                                                                                                                                    20
                         3/


                                    9/


                                              3/


                                                        9/


                                                                  3/


                                                                             9/


                                                                                         3/


                                                                                                   9/


                                                                                                             3/


                                                                                                                       9/


                                                                                                                                 3/
                                                                            Voice      Broadband


   • Targeting 3.5m customers by March 2010
CPW’s investment in Broadband has paid
off
                 Fixed Line EBIT and margin

    140                                                   10.0%
    120
                                                          8.0%
    100
                                                          6.0%
     80
     60                                                   4.0%
     40
                                                          2.0%
     20
      0                                                   0.0%
          FY06             FY07          FY08 consensus

                    EBIT (£m)     Margin %
CPW: 9 year compound EPS growth of 25%

                                                                          Investment in
                 4500                                                                            14
                                                                           Broadband
                 4000
                                                                                                 12
                 3500
                                                                                                 10
                 3000
 Revenue £ (m)




                                                                                                      EPS (p)
                                                                                                 8
                 2500
                 2000                                                                            6
                 1500
                                                                                                 4
                 1000
                                                                                                 2
                 500
                   0                                                                             0
                        1998   1999   2000   2001   2002    2003   2004    2005   2006    2007

                                             Revenue (£m)      Basic EPS (p)
The connected world is here
                                            CPW's Mobile Broadband Weekly Sales, FY08

                     8,000

                     7,000
Connections (000s)




                     6,000

                     5,000

                     4,000

                     3,000

                     2,000

                     1,000

                        0
                        1


                                5


                                       9


                                              3


                                                     7


                                                            1


                                                                   5


                                                                          9


                                                                                 3


                                                                                        7


                                                                                               1


                                                                                                      5


                                                                                                             9
                      k0




                                            k1


                                                   k1


                                                          k2




                                                                        k2


                                                                               k3


                                                                                      k3
                              k0


                                     k0




                                                                 k2




                                                                                             k4


                                                                                                    k4


                                                                                                           k4
                     W


                             W


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                                                                              W


                                                                                     W


                                                                                            W


                                                                                                   W


                                                                                                          W
Consumer email platforms have taken off

                                       CPW's Blackberry and Smartphone Weekly Sales, FY08

                      9,000.

                      8,000.
                      7,000.
 Connections (000s)




                      6,000.
                      5,000.

                      4,000.
                      3,000.

                      2,000.
                      1,000.

                          0.
                          1

                                 4

                                       7

                                             0

                                                   3

                                                         6

                                                               9

                                                                     2

                                                                           5

                                                                                 8

                                                                                       1

                                                                                             4

                                                                                                   7

                                                                                                         0

                                                                                                               3

                                                                                                                     6

                                                                                                                           9

                                                                                                                                 2
                        k0

                                k0

                                      k0

                                            k1

                                                  k1

                                                        k1

                                                              k1

                                                                    k2

                                                                          k2

                                                                                k2

                                                                                      k3

                                                                                            k3

                                                                                                  k3

                                                                                                        k4

                                                                                                              k4

                                                                                                                    k4

                                                                                                                          k4

                                                                                                                                k5
                       W

                               W

                                     W

                                           W

                                                 W

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                                                                                           W

                                                                                                 W

                                                                                                       W

                                                                                                             W

                                                                                                                   W

                                                                                                                         W

                                                                                                                               W
Laptop unit shipments in Europe
forecast to grow strongly
  30,000,000

  25,000,000
                        Desktop      Notebook
  20,000,000


  15,000,000

  10,000,000


   5,000,000


          0
               2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
                                                               2008-2011 Estimated
                                               Western Europe data : Outlook by Form Factor
CPW’s laptop proposition is here




• Took 8% share of UK laptop market with one model,
  Nov/Dec 2007
Working very well together in the
United States
                                                   Estimated US market share based on top 62 markets

                     5.0%                                                                                                                                 4.7%
                                                                                                                                               4.4%
                     4.5%
                                           2006          2007
                     4.0%

                     3.5%
                                                                                                                                                      3.1%
  Market share (%)




                                                                                                                                           2.9%
                     3.0%
                                                                                          2.6%     2.6%       2.6%
                                                                                                                                    2.4%
                                                                               2.3%                                      2.3%
                     2.5%                                           2.2%
                                                      1.9%
                               1.8%   1.8%
                                         1.8%                                                                                   1.8%
                     2.0%   1.7%                                                      1.7%       1.7%     1.7%
                                                                                                                     1.6%
                                                                           1.5%
                                                             1.4%
                     1.5%                         1.2%

                     1.0%

                     0.5%

                     0.0%




                                                                                                                                O
                            J




                                                                                      J



                                                                                                 J
                                                  M




                                                                           M
                                                                A




                                                                                                          A




                                                                                                                                           N



                                                                                                                                                      D
                                      F




                                                                                                                     S
                                           Source: Telephia Market Metrics & Best Buy internal data
Best Buy is a leader in consumer
electronics retailing
                        29%

                                           23%            22%
            21%
                    16%                              15%
        13%
                                    11%
                                                                     7%
                                                                5%


          Total    Home Theater   Computing/Dig.        Music   Appliances
                                     Imag.

                       2001 Market Share   2007 Market Share


  • #1 retailer of laptops in U.S. and Canada

  • Only retailer in U.S. to stock all the major computer brands
Pan-European opportunity
Best Buy’s strategy focuses on owning
the customer’s home




              The Living Room   The Bedroom




    The Car   The Home Office   The Kitchen
                                              Service
CPW’s strategy focuses on connecting
  the customer



Wireless
& MVNO




Billing &
Insurance
                                     Broadband
                                     and Fixed Line
Together we can provide the complete
 connected solution to the customer

   Service




Wireless
& MVNO
             The Living Room   The Bedroom
                                                           ic
                                                  a
                                              Dat TV Mus
                                                 ce
                                             Voi        Game
                                                              s
                                                  Movies

 Billing &
             The Home Office   The Kitchen
 Insurance                                      Broadband
                                                and Fixed Line
Introduction to Best Buy
Best Buy: Growth as a large company
                                                       20%
                                                                                     ROIC2
                  Diluted EPS1                                                                                 +3Pts
                                                       CAGR
                                                        $3.12                                   22%
                                               $2.79
                                                                                                        21%
                                                                                         20%                    20%
                                      $2.27
                                                                                  19%
                            $1.75
                                                                 17%
                   $1.44
                                                                           16%
         $1.11
$1.07




FY02     FY03      FY04     FY05      FY06     FY07     FY08     FY02      FY03   FY04   FY05   FY06   FY07     FY08

  FY02 through FY05 have been adjusted for                       2Fiscalyears 2002 thru 2005 have not been adjusted
 1

 FAS 123 expense                                                 for FAS 123 expense

                                                                                FY08 Results
                 Revenue Growth                        15%
                    ($ in billions)                                Total revenue growth                       11%
                                                       CAGR
                                                                   Comp revenue growth                        2.9%
                                                         $40.0
                                                $35.9
                                                                   Operating income % change            (20 bps)
                                       $30.8
                              $27.4
                                                                   Diluted EPS growth                         12%
                    $24.5
          $20.9
 $17.7
                                                                   U.S. market share                          21%




 FY02     FY03      FY04      FY05      FY06     FY07    FY08
Our Global opportunity

                                                                         CE Market
                       NewCo < 3% Share

                                                                         ~$175 B


                       BBY ~ 21% Share
                                                                         ~$160 B



                       Dual Brand ~ 1% Share
                                                                         ~$80 B


                       Dual Brand ~ 35% Share
                                                                         ~$17 B




Source: Verdict, Mintel, Euromonitor, OC&C analysis, and internal data
Goals for the new venture
Goals for the new venture

• Continue to grow CPW’s existing retail business through physical
   expansion in its existing European markets, and accelerating its
   current evolution towards mobile and fixed line connectivity

• Build a significant market share in consumer electronics retailing in
   Europe, through the roll-out of Best Buy stores, services and websites in
   selected markets, beginning in calendar 2009

• Bring to Best Buy’s core North American operations CPW’s expertise in
   sourcing mobility products, bundling services and operating smaller
   stores
The Connected World


   Service




Wireless
& MVNO
             The Living Room   The Bedroom
                                                           ic
                                                  a
                                              Dat TV Mus
                                                 ce
                                             Voi        Game
                                                              s
                                                  Movies

 Billing &
             The Home Office   The Kitchen
 Insurance                                      Broadband
                                                and Fixed Line
Appendix
Best Buy History
                                              Reaching New Heights
                                              • Best Buy enters
                      Forging New Paths
                                              Fortune 500 in 1995
                     • Name changed to
                                              • #1 Market Share in US
Humble Beginnings    “Best Buy” in 1983,
                                              in 1999
                     first superstore opens
• Founded 1966 by
                                              • Expand into Canada
Richard Schulze as   • Listed on NYSE in
                                              2001, China 2007
“Sound of Music”     1987
Best Buy - A History of Growth
                                                                                       1,314 stores
                                                                                          in U.S.,
                                                                                           China,
From $200 million to $40 billion in 21 years
                                                                                         Canada
                                                                                               $40.0
                                                                                     $35.9
                                                                             $30.8
                                                                     $27.4
                                                             $24.5
                                                     $20.9
                                             $17.7
24 stores
 in U.S.                             $10.1
                              $5.1
                       $1.6
                $0.5
   $0.2

   FY87         FY90   FY93   FY95   FY99    FY02    FY03    FY04    FY05    FY06    FY07      FY08

$ in billions



                                                                                            $ in billions
North American Leader
                                                                                       Total U.S. Market Share
                                                                                                                               21%
                                                                            22%
                                                                                                                       20%
                                                                            20%
                                                                                                               18%
                                                                                                    17%
                                                                            18%

                                                                            16%

                                                                            14%
                                                Stores FY08 End
                                                                            12%
                                                  1,153 stores
                                                                                                                       Calendar Year
                                                      Future                10%
                                                   1,600 stores                    1999   2001   2003   2005    2006    2007   2008

         Best Buy US Market Share - Products                                 Canadian Market Store Presence
                 29%
                                                                                                    51
                                    23%            22%
   21%
             16%                              15%
13%
                                                                                                    131
                             11%
                                                                                  95
                                                                  7%
                                                            5%


                                                                              FY02                 FY08
 Total      Home Theater   Computing/Dig.        Music     Appliances
                              Imag.

                2001 Market Share   2007 Market Share

Canadian Market Share Over 30% Based on
                                                            Calendar Year
Best Buy FY08 Highlights
•   Achieved significant milestone of $40B in enterprise revenues

•   Delivered 12% EPS growth in challenging U.S. environment

     •   Operating income improved 8% and repurchased 75.6 million shares

•   Continued to grow market share, customer satisfaction and loyalty; improved employee
    turnover to 60%

•   Made significant investments in growth categories, including:
     •   Now operate 357 Apple store-in-store locations, only retailer to offer ALL major brands

     •   Now operate 181 Best Buy Mobile store-in-store locations in relationship with The Carphone Warehouse
Best Buy Revenue Mix and Growth
                                                    Comparable Store
                             Revenue Mix
                                                        Sales
                              Summary
                                                    Year Ended March 1, 2008
                         Year Ended March 1, 2008


                                  41%                       (1.3%)
Consumer Electronics
                                  28%                        7.1%
Home Office
                                  19%                        7.9%
Entertainment Software
                                   6%                       (2.6%)
Appliances
                                   6%                        5.5%
Services
                                  <1%                         n/a
Other
                                 100%                        2.9%
Total
Best Buy Category Description

Revenue Category         Main Products/Services
Consumer Electronics     TV, cameras, MP3 players, audio
                         equipment and GPS devices

Home Office              Computers, mobile phones, hard drives
                         and printers

Entertainment Software   Video gaming hardware and software,
                         DVDs and CDs

Appliances               Washers & dryers, refrigerators, stoves,
                         dishwashers and air conditioning products

Services                 Extended warranties, computer and home
                         theater set-up/installation/repair and
                         deliveries
Best Buy’s Brands
      • Flagship brand, operating 975 stores in the U.S., Canada
        and China
      • Large format boxes selling consumer electronics and
        entertainment products, 21% market share in the U.S.

      • Founded in 1982, Canada’s largest consumer electronics
        retailer by 1990
      • Purchased by Best Buy in 2001, operating 131 stores
        across Canada with 20% market share, commissioned
        sales force

      • 3rd largest appliance and consumer electronics retailer in
        China, operating 160 stores in 7 of China’s 34 provinces
      • Majority interest (75%) purchased by Best Buy in 2006
Best Buy’s Brands
       • Founded in 1994 as a 24-hour computer support service,
         purchased by Best Buy in 2002
       • Agents operating in all Best Buy, Geek Squad stand-
         alone, and select Carphone Warehouse stores


       • Founded in 1954 in Seattle, WA; purchased by Best Buy
         in 2000; specializes in high-end home theater equipment
       • Currently operating 13 stand-alone stores, and nearly 350
         store-in-store locations in Best Buy stores


      • Founded in 1960 in Southern California, purchased by
        Best Buy in 2006
      • Operating 19 stores, specializes in high-end home
        improvement products and appliances
Best Buy’s Brands

       • Founded in 1994 as an Internet café in Seattle, now is an
         industry leader in broadband services
       • Acquired by Best Buy in 2007, provides end-to-end voice
         and data solutions to small business customers


        • Founded in 1989 as a residential custom installation
          provider
        • Purchased by Best Buy in 2005, specializes in the
          integration of audio, video, lighting, and HVAC into one
          system
Best Buy’s Global Presence


                                                                          7(2)               13(3)
                  923                -                                                                             19               -
                                                     190(1)
USA

Canada 51                          131                                      -                  -                     -              -
                                                         -

China               1                -                                      -                  -                     -             160
                                                         -

                                                                          7(2)               13(3)
                  975              131                                                                             19              160
Total                                                 190(1)

 • Best Buy operates just over 1,300 stores globally
 • Planning stores in MexicoBuy Mobile stand alone locations. FY09 and FY10
                                                             and Turkey in
1 Includes
     181 Best Buy Mobile store-in-store locations and 9 Best
2   Stand Alone locations only. Geek Squad Precincts can be found in all Best Buy locations and select Carphone Warehouse stores
3   Stand Alone locations only. Magnolia Home Theater rooms are located in 346 Best Buy stores in the U.S.

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Formation of a New European Venture

  • 1. Formation of a new European venture: Bigger, Better, Faster, Together 8 May 2008
  • 2. Safe Harbour Best Buy’s Forward-Looking and Cautionary Statements: This presentation contains forward-looking statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995 as contained in Section 27A of the U.S. Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934 that reflect Best Buy management’s current views and estimates regarding future market conditions, company performance and financial results, business prospects, new strategies, the competitive environment and other events. You can identify these statements by the fact that they use words such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “project,” “plan,” “outlook,” and other words and terms of similar meaning. These statements involve a number of risks and uncertainties that could cause actual results to differ materially from the potential results discussed in the forward-looking statements. Among the factors that could cause actual results and outcomes to differ materially from those contained in such forward-looking statements are the following: failure to receive necessary approvals for the transaction; failure to achieve anticipated benefits of the transaction; and integration challenges relating to the new venture. Other factors include the following: general economic conditions, acquisitions and development of new businesses, divestitures, product availability, sales volumes, pricing actions and promotional activities of competitors, profit margins, weather, changes in law or regulations, foreign currency fluctuation, availability of suitable real estate locations, Best Buy’s ability to react to a disaster recovery situation, and the impact of labor markets and new product introductions on overall profitability. A further list and description of risks, uncertainties and other matters can be found in Best Buy’s annual report and other reports filed from time to time with the U.S. Securities and Exchange Commission, including, but not limited to, Best Buy’s Annual Report on Form 10-K filed with the SEC on 30 April 2008. Best Buy cautions that the foregoing list of important factors is not complete and assumes no obligation to update any forward-looking statement that it may make.
  • 3. Agenda • Transaction overview Charles Dunstone • Introduction to CPW Charles Dunstone • Introduction to Best Buy Brad Anderson • Vision for the new venture Bob Willett • Q&A All
  • 5. The transaction • Formation of new company • Assets comprise CPW’s pan-European retail business and its share of Best Buy Mobile and Geek Squad Europe • Best Buy to pay £1.088 billion ($2.142 billion) for a 50% share in the venture • Indicative timetable: • 8 May Announcement • By 13 June Circular posted to CPW shareholders • By early August CPW Extraordinary General Meeting • To be decided Future reporting
  • 6. Management structure 3 from Best Buy 3 from CPW Shareholder board Existing CPW Management
  • 7. Carphone Warehouse Group post transaction CPW Group PLC 50% 100% Retail business UK Fixed Line business • Just over 2,400 stores • TalkTalk • Web and direct • AOL Broadband • Insurance • Opal B2B • The Phone House Telecom and • CPW Networks other airtime reselling businesses
  • 8. Financial impact on Carphone Warehouse • Pro forma net cash of c. £250m • Pro forma full year earnings per share dilution c. 10-15% • Use of proceeds • Pay down group debt • Invest in Fixed Line customer growth and infrastructure • Invest in new growth opportunities • All impacts based on International Financial Reporting Standards
  • 10. CPW Timeline International expansion now: 2411 stores Insurance launched now: 2.3m customers First MVNO launched CPW founded 1989 94 95 96 97 98 99 00 ARPU-sharing begins FM contracts begin
  • 11. CPW Timeline TPHT acquired Best Buy Mobile now: 1.6m customers launched 2000 01 02 03 04 05 06 07 Launched TalkTalk Acquired AOL Acquired Onetel Acquired Opal Launched free broadband, Telecom, B2B operator began LLU project and network
  • 12. CPW: at the forefront of new trends
  • 13. CPW: success in Fixed Line 6000 5000 Customers (000s) 2713 4000 2490 2270 3000 420 150 2000 2740 2741 2700 2700 2720 70 1000 50 1300 900 650 385 140 20 0 03 03 04 04 05 05 06 06 07 07 08 20 20 20 20 20 20 20 20 20 20 20 3/ 9/ 3/ 9/ 3/ 9/ 3/ 9/ 3/ 9/ 3/ Voice Broadband • Targeting 3.5m customers by March 2010
  • 14. CPW’s investment in Broadband has paid off Fixed Line EBIT and margin 140 10.0% 120 8.0% 100 6.0% 80 60 4.0% 40 2.0% 20 0 0.0% FY06 FY07 FY08 consensus EBIT (£m) Margin %
  • 15. CPW: 9 year compound EPS growth of 25% Investment in 4500 14 Broadband 4000 12 3500 10 3000 Revenue £ (m) EPS (p) 8 2500 2000 6 1500 4 1000 2 500 0 0 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 Revenue (£m) Basic EPS (p)
  • 16. The connected world is here CPW's Mobile Broadband Weekly Sales, FY08 8,000 7,000 Connections (000s) 6,000 5,000 4,000 3,000 2,000 1,000 0 1 5 9 3 7 1 5 9 3 7 1 5 9 k0 k1 k1 k2 k2 k3 k3 k0 k0 k2 k4 k4 k4 W W W W W W W W W W W W W
  • 17. Consumer email platforms have taken off CPW's Blackberry and Smartphone Weekly Sales, FY08 9,000. 8,000. 7,000. Connections (000s) 6,000. 5,000. 4,000. 3,000. 2,000. 1,000. 0. 1 4 7 0 3 6 9 2 5 8 1 4 7 0 3 6 9 2 k0 k0 k0 k1 k1 k1 k1 k2 k2 k2 k3 k3 k3 k4 k4 k4 k4 k5 W W W W W W W W W W W W W W W W W W
  • 18. Laptop unit shipments in Europe forecast to grow strongly 30,000,000 25,000,000 Desktop Notebook 20,000,000 15,000,000 10,000,000 5,000,000 0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2008-2011 Estimated Western Europe data : Outlook by Form Factor
  • 19. CPW’s laptop proposition is here • Took 8% share of UK laptop market with one model, Nov/Dec 2007
  • 20. Working very well together in the United States Estimated US market share based on top 62 markets 5.0% 4.7% 4.4% 4.5% 2006 2007 4.0% 3.5% 3.1% Market share (%) 2.9% 3.0% 2.6% 2.6% 2.6% 2.4% 2.3% 2.3% 2.5% 2.2% 1.9% 1.8% 1.8% 1.8% 1.8% 2.0% 1.7% 1.7% 1.7% 1.7% 1.6% 1.5% 1.4% 1.5% 1.2% 1.0% 0.5% 0.0% O J J J M M A A N D F S Source: Telephia Market Metrics & Best Buy internal data
  • 21. Best Buy is a leader in consumer electronics retailing 29% 23% 22% 21% 16% 15% 13% 11% 7% 5% Total Home Theater Computing/Dig. Music Appliances Imag. 2001 Market Share 2007 Market Share • #1 retailer of laptops in U.S. and Canada • Only retailer in U.S. to stock all the major computer brands
  • 23. Best Buy’s strategy focuses on owning the customer’s home The Living Room The Bedroom The Car The Home Office The Kitchen Service
  • 24. CPW’s strategy focuses on connecting the customer Wireless & MVNO Billing & Insurance Broadband and Fixed Line
  • 25. Together we can provide the complete connected solution to the customer Service Wireless & MVNO The Living Room The Bedroom ic a Dat TV Mus ce Voi Game s Movies Billing & The Home Office The Kitchen Insurance Broadband and Fixed Line
  • 27. Best Buy: Growth as a large company 20% ROIC2 Diluted EPS1 +3Pts CAGR $3.12 22% $2.79 21% 20% 20% $2.27 19% $1.75 17% $1.44 16% $1.11 $1.07 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY02 through FY05 have been adjusted for 2Fiscalyears 2002 thru 2005 have not been adjusted 1 FAS 123 expense for FAS 123 expense FY08 Results Revenue Growth 15% ($ in billions) Total revenue growth 11% CAGR Comp revenue growth 2.9% $40.0 $35.9 Operating income % change (20 bps) $30.8 $27.4 Diluted EPS growth 12% $24.5 $20.9 $17.7 U.S. market share 21% FY02 FY03 FY04 FY05 FY06 FY07 FY08
  • 28. Our Global opportunity CE Market NewCo < 3% Share ~$175 B BBY ~ 21% Share ~$160 B Dual Brand ~ 1% Share ~$80 B Dual Brand ~ 35% Share ~$17 B Source: Verdict, Mintel, Euromonitor, OC&C analysis, and internal data
  • 29. Goals for the new venture
  • 30. Goals for the new venture • Continue to grow CPW’s existing retail business through physical expansion in its existing European markets, and accelerating its current evolution towards mobile and fixed line connectivity • Build a significant market share in consumer electronics retailing in Europe, through the roll-out of Best Buy stores, services and websites in selected markets, beginning in calendar 2009 • Bring to Best Buy’s core North American operations CPW’s expertise in sourcing mobility products, bundling services and operating smaller stores
  • 31. The Connected World Service Wireless & MVNO The Living Room The Bedroom ic a Dat TV Mus ce Voi Game s Movies Billing & The Home Office The Kitchen Insurance Broadband and Fixed Line
  • 33. Best Buy History Reaching New Heights • Best Buy enters Forging New Paths Fortune 500 in 1995 • Name changed to • #1 Market Share in US Humble Beginnings “Best Buy” in 1983, in 1999 first superstore opens • Founded 1966 by • Expand into Canada Richard Schulze as • Listed on NYSE in 2001, China 2007 “Sound of Music” 1987
  • 34. Best Buy - A History of Growth 1,314 stores in U.S., China, From $200 million to $40 billion in 21 years Canada $40.0 $35.9 $30.8 $27.4 $24.5 $20.9 $17.7 24 stores in U.S. $10.1 $5.1 $1.6 $0.5 $0.2 FY87 FY90 FY93 FY95 FY99 FY02 FY03 FY04 FY05 FY06 FY07 FY08 $ in billions $ in billions
  • 35. North American Leader Total U.S. Market Share 21% 22% 20% 20% 18% 17% 18% 16% 14% Stores FY08 End 12% 1,153 stores Calendar Year Future 10% 1,600 stores 1999 2001 2003 2005 2006 2007 2008 Best Buy US Market Share - Products Canadian Market Store Presence 29% 51 23% 22% 21% 16% 15% 13% 131 11% 95 7% 5% FY02 FY08 Total Home Theater Computing/Dig. Music Appliances Imag. 2001 Market Share 2007 Market Share Canadian Market Share Over 30% Based on Calendar Year
  • 36. Best Buy FY08 Highlights • Achieved significant milestone of $40B in enterprise revenues • Delivered 12% EPS growth in challenging U.S. environment • Operating income improved 8% and repurchased 75.6 million shares • Continued to grow market share, customer satisfaction and loyalty; improved employee turnover to 60% • Made significant investments in growth categories, including: • Now operate 357 Apple store-in-store locations, only retailer to offer ALL major brands • Now operate 181 Best Buy Mobile store-in-store locations in relationship with The Carphone Warehouse
  • 37. Best Buy Revenue Mix and Growth Comparable Store Revenue Mix Sales Summary Year Ended March 1, 2008 Year Ended March 1, 2008 41% (1.3%) Consumer Electronics 28% 7.1% Home Office 19% 7.9% Entertainment Software 6% (2.6%) Appliances 6% 5.5% Services <1% n/a Other 100% 2.9% Total
  • 38. Best Buy Category Description Revenue Category Main Products/Services Consumer Electronics TV, cameras, MP3 players, audio equipment and GPS devices Home Office Computers, mobile phones, hard drives and printers Entertainment Software Video gaming hardware and software, DVDs and CDs Appliances Washers & dryers, refrigerators, stoves, dishwashers and air conditioning products Services Extended warranties, computer and home theater set-up/installation/repair and deliveries
  • 39. Best Buy’s Brands • Flagship brand, operating 975 stores in the U.S., Canada and China • Large format boxes selling consumer electronics and entertainment products, 21% market share in the U.S. • Founded in 1982, Canada’s largest consumer electronics retailer by 1990 • Purchased by Best Buy in 2001, operating 131 stores across Canada with 20% market share, commissioned sales force • 3rd largest appliance and consumer electronics retailer in China, operating 160 stores in 7 of China’s 34 provinces • Majority interest (75%) purchased by Best Buy in 2006
  • 40. Best Buy’s Brands • Founded in 1994 as a 24-hour computer support service, purchased by Best Buy in 2002 • Agents operating in all Best Buy, Geek Squad stand- alone, and select Carphone Warehouse stores • Founded in 1954 in Seattle, WA; purchased by Best Buy in 2000; specializes in high-end home theater equipment • Currently operating 13 stand-alone stores, and nearly 350 store-in-store locations in Best Buy stores • Founded in 1960 in Southern California, purchased by Best Buy in 2006 • Operating 19 stores, specializes in high-end home improvement products and appliances
  • 41. Best Buy’s Brands • Founded in 1994 as an Internet café in Seattle, now is an industry leader in broadband services • Acquired by Best Buy in 2007, provides end-to-end voice and data solutions to small business customers • Founded in 1989 as a residential custom installation provider • Purchased by Best Buy in 2005, specializes in the integration of audio, video, lighting, and HVAC into one system
  • 42. Best Buy’s Global Presence 7(2) 13(3) 923 - 19 - 190(1) USA Canada 51 131 - - - - - China 1 - - - - 160 - 7(2) 13(3) 975 131 19 160 Total 190(1) • Best Buy operates just over 1,300 stores globally • Planning stores in MexicoBuy Mobile stand alone locations. FY09 and FY10 and Turkey in 1 Includes 181 Best Buy Mobile store-in-store locations and 9 Best 2 Stand Alone locations only. Geek Squad Precincts can be found in all Best Buy locations and select Carphone Warehouse stores 3 Stand Alone locations only. Magnolia Home Theater rooms are located in 346 Best Buy stores in the U.S.