The document includes examples of formal letters for various situations, such as filing a complaint about a defective radio-controlled racing car and requesting permission for a student's absence due to a family event. It emphasizes proper letter formatting, including sender and recipient addresses, greetings, content, and sign-off. Additionally, it provides exercises for students to write persuasive letters regarding school improvements and job applications.

1. Formal Letter
Question 1: Write a letter to Mr Adam, the manager of Xendra Toys, complaining
about a car you have bought.
Sender’s
Address
Date
Recipient’s
Address
Greeting
Subject
Content
Sign-off
Signature
Sender’s
name
à
à
à
à
à
à
à
à
Philip Roy,
17 Pearl Street,
43000 Kajang,
Selangor.
18 August 2017
Mr Adam,
Xendra Toys, IOI Mall,
43600 Puchong,
Selangor.
Dear Mr Adam,
Defective Radio-controlled Racing Car
I am writing to complain about the Radio-controlled Racing Car that I
bought last week.
2. The radio-controlled was functioning great on the first day that I
had it. However, it stopped working the next day. In order to get it to
work properly, I have read the manual to make sure I am following all
the instructions correctly, and yet I can’t get it to work out. I have
also tried to replace the batteries, but it still didn't work properly
afterward. I really don't know what is causing the problem.
3. I would appreciate if you could contact me and let me know why
my car doesn't work, and how I can get it repaired or replaced.
Yours sincerely,
Philip Roy
Philip Roy

2. Question 2: Najmi was absent from school. His father wrote a letter to Mr
Hakimi (Najmi’s class teacher). –example answer excerpted from English Year 6
textbook.
Naim bin Ahmad,
17, Taman Bukit Segar,
56100 Cheras,
Kuala Lumpur.
8 June 2017
Mr Hakimi bin Razman,
6 Robotics,
Sekolah Kebangsaan Tunas Cipta.
Dear Mr Hakimi,
Permission to be Absent from Co-curricular Activities
I am writing to inform you that my son, Najmi bin Naim, will not be able
to attend the co-curricular activities on Wednesday, 20th
June.
2. Najmi will be attending his brother’s graduation ceremony on Penang.
I hope you will excuse him.
Yours sincerely,
Naim
Naim bin Ahmad

3. Exercise 1:
Your principal is asking your class for ideas to improve the school. What change would
you make to improve your school? Write a letter to convince your principal to make
your change.
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4. Question 2:
Your favorite candy store is hiring children. Write a letter to the owner of the
store explaining three reasons why you are the perfect person for the job.
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