SlideShare a Scribd company logo
FOR MOBILE DEVICES,
THINK APPS,
NOT ADS
HARVARD BUSINESS SCHOOL CASE
Annoying
Mobile App
ads
Why not in-app ads?
We don’t like them.
The fat Finger Effect.
Small screen size.
Ads prove to be useless.
Intrude between work.
4 out of 5 people dislike them
TYPES OF APPS
Games &
Entertainment
Social
networks
Utilities
Discovery Brands
APP CYCLE
FACTS
68% consumers smartphones are used at homes
mostly during “me time”.
31% of Americans use mobile
as primary way to access
internet.
Amazon, Wikipedia, and Facebook all see
about 20 % of their traffic from
mobile only users.
Around 50% of smartphone users in India
don’t use internet due to high data cost..
HOW PEOPLE USE MOBILE
HOW THESE APPS CAN ADD VALUE
• Add convenience.
• Offer unique value.
• Provide social value.
• Offer incentives.
• Entertain.
Brands with solution
Brands with solution
Where marketers get it wrong.
• Making bad assumptions
about app use.
• Failing to connect with
users during “me time”.
• Underinvesting in mobile
media.
What users are doing.
STATISTICS (1/3)
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Aged 12-17
Aged 18-29
Aged 12-17 Aged 18-29
Cell phone 50 45
other 50 55
Internet
STATISTICS (2/3)
STATISTICS (3/3)
82%
18%
Mobile minutes
Apps Web browsers
78%
17%
5%
Google Searches
Home Move other
Marketers fail to connect utilizing mobile
marketing during “me time”.
MOBILE MARKETING
Same information different devices.
Provide lighter version of original site.
Deliver a good experience.
EMAIL MARKETING
Effective in drive repeat traffic
back to mobile app and to
website.
Lowest cost, highest yield way.
Email’s most redeeming feature is the ability to
measure repeat, sustained user attention.
An email is, by definition, a unique identifier.
DISCLAIMER
Created by Shubham Chaudhary, ISM Dhanbad,
during marketing internship under
Prof. Sameer Mathur, IIM Lucknow.
Prof. Sameer Mathur
IIM Lucknow

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