Change is good, but sometimes it is also hard. Emerging tech trends are also good, but sometimes the change needed to implement those emerging trends feels like scaling a mountain! David discusses the current social networking transformation taking place, how it affects our jobs, and how we can deal with those changes. Then David discuss changes a library needs to make to meet and participate in our new online, participatory world.

1. Fishing in the
Rivers of Change...
...While Wearing your
! Hip Boots
David Lee King
Topeka & Shawnee County Public Library
http://www.flickr.com/photos/bugeaters/615178057/
davidleeking.com

2. Some people think of
change like this

3. http://flickr.com/photos/oneeighteen/203392048/
http://flickr.com/photos/oneeighteen/203392048/

4. http://flickr.com/photos/michaelsphotos/1986724427/

5. http://flickr.com/photos/bolding/1242785886/

6. http://flickr.com/photos/simplearts/501346927/

7. http://flickr.com/photos/trucolorsfly/352573802/
Librarians and change

8. http://flickr.com/photos/danusia_/31758837/

9. http://flickr.com/photos/yulete/488832731/

10. What has Changed?
http://www.flickr.com/photos/bestrated1/2621358221/

11. what can i do
with my cell phone?

12. why is this important?
http://flickr.com/photos/gaetanlee/118885175/

13. http://www.flickr.com/photos/sir_mervs/2691990934/
Competition

14. http://www.flickr.com/photos/45688285@N00/46323500/
?

15. ?
http://www.flickr.com/photos/benjamingolub/3059525763/

17. http://www.flickr.com/photos/rkleine/3567189079/

18. the big G

19. What is
change?
http://www.flickr.com/photos/yourpaldave/1146319720/

20. a break in
the normal
routine
from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/

21. challenging
a break in
of old beliefs
the normal
routine
from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/

22. Shifting of
priorities
challenging
a break in
of old beliefs
the normal
routine
from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/

23. Shifting of
priorities
challenging
a break in
of old beliefs
the normal
a threat to
routine
our security
from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/

24. Shifting of
priorities
what is
challenging
a break in
of old beliefs
change
the normal
a threat to
to you?
routine
our security
from livestrong.com/article/14714-accepting-change/ http://www.flickr.com/photos/yourpaldave/1146319720/

25. Change, the old way
• Leaders simply ordered changes
• Goal: getting the change accomplished
• When it fails, leaders review details of the
change

26. They’re looking
in the wrong place

27. Change is external

28. Transition is internal

29. Most leaders base the
project on getting the
change accomplished
rather than on getting
people through the
transition.

30. 3 Steps to Transition
1. Saying goodbye
2. Shifting into neutral
3. Moving forward

31. 1. Saying Goodbye

32. Letting Go of the Past

33. 2. Shifting into Neutral

34. 100% Focus on Details

35. Some get stuck here!

36. 3. Moving Forward

37. Resistance Will Happen!

38. Resistance isn’t
the problem
•Management’s reaction to resistance
creates the problems
•The resistors probably don’t see it as
resistance - they see it as survival

39. Three levels of
resistance
1. Information-based
2. Physiological and emotional
3. Bigger stuff

40. 1. Information-based
•Not enough information
•Disagreement with the idea itself
•Not familiar with idea
•Confusion

41. 2. Physiological/
Emotional
• My job is threatened
• My future with the organization
• Respect of my peers

42. 3. Bigger Stuff
• Personal history
• Who you are – race, religion, etc
• Significant disagreement over values
• Transference - the person being resisted
represents someone else (fill in the blank)

43. How to Navigate
Through Change

44. Just for Leaders
• You've already come to terms with the
change
• Understand why people might not want to
change
• Understand that it's the transitions, not the
change, that's causing waves

45. Steps to Take
• Describe the change succinctly
• Plan carefully
• Help people respectfully let go
• Constant communication
• Create temporary solutions when needed
• Model new behavior!

46. Don't do these things!
• Don't confuse novelty with innovation
• Don't confuse motion with action
• Don't keep something going if it “still has a
few good years of life”

47. for the techies...

48. If you refuse
to change:
• Missed career opportunities
• you'll miss out on the opportunity to expand
your network and your ability to develop new
relationships
• You’ll miss out on the possibility of shaping
your new destiny and reality

49. Tips for
Change Agents
Nicholas Morgan, Fast Company

50. be open to data
at the start

51. network like crazy

52. Document...

53. Take Senior
Management Along

54. No Fear!

55. lifelong learner

56. Laugh when it hurts

57. understand it first...

58. Finish what you start

59. ready to jump in?
http://www.flickr.com/photos/amerune/16412745/

60. Tech Changes
in Libraries

61. 1970’s: adapting to OPACs

62. 1980’s: The PC takes off…

63. 1990’s: Internet Appears

64. 2004: “Web 2.0” coined

65. multimedia
public
real time
social
The Emerging Web is...
2-way mobile
decentralized

66. real time

67. decentralized

68. multimedia

69. mobile

70. social

71. http://www.flickr.com/photos/civisi/2611679744/
2-way

72. public
http://www.flickr.com/photos/sreejithk2000/2385193167/

73. Why Pay Attention
to these changes?

74. 1.
The rest of the world
is already there
http://www.flickr.com/photos/wwworks/2222523486/

93. 2.
You can be the example
http://www.flickr.com/photos/13933408@N06/2197666469/

102. 3.
Connect
with your community
http://flickr.com/photos/fcpl/2275150197/

104. 4. community pulse
http://flickr.com/photos/davemorris/59066078/

111. http://flickr.com/photos/pinkpooch/894503710/
5.
You set the pace

112. be relevant
http://flickr.com/photos/orangeacid/459207903/

113. read watch listen

114. time.
(get over it).

115. non-library blogs

119. http://www.flickr.com/photos/fling93/115162765/

121. What’s Topeka Doing?
in the website
outside the website
video
twitter

122. in the website

123. in the website

124. in the website

125. in the website

126. outside the website

127. outside the website

128. outside the website

129. outside the website

130. outside the website

131. video
http://flickr.com/photos/psilver/2572105282/

132. video

133. video

136. Parting Thoughts
on Change

139. communic
communication
communicatio
ommunication
communicat
mmunication
communication
mmunication
communication
ommunication
communicatio

140. Gauge your staff
http://flickr.com/photos/imagezen/150337240/

141. find staff interests
• match with goals you already have
• give it to the best fit - might be IT,
might be circ staff
• Help translate from 1.0 to 2.0

142. Find
Champions

143. Training & Trust
(insert cool Spiderman pic here... )

144. 101%

145. This is not your library

146. This is your library

147. Thanks!
davidleeking.com