This document outlines a fire action plan for a facility. It defines key roles and responsibilities for responding to a fire, including: 1. Procedures for evacuation, fire alarm response, and calling emergency services. 2. Assigning staff as Floor Checkers, Fire Marshals, and other roles to ensure safe evacuation. 3. Meeting emergency services and providing building information to assist firefighters. 4. Stopping equipment, isolating hazards, and meeting post-fire needs like shelter and supplies. The appendices provide quick guides for staff, and the document identifies the duties of the Incident Commander and emergency response teams.

1. Prepared by:
Fire Emergency Response Preparedness
Facilities Management
Colliers International. India
Prepared for :
Date : 29 Jan 2019

2. CONTENTS
Introduction ......................................................................................................................................................................3
Definitions ........................................................................................................................................................................3
Fire Action Plan ................................................................................................................................................................4
1. How people are warned if there is a fire .....................................................................................................................4
2. Action on discovering a fire ........................................................................................................................................4
3. Action on hearing the Fire Alarm ................................................................................................................................5
4. Arrangements for calling the Fire-Fighting Service .....................................................................................................5
5. Procedures for ensuring that the premises have been evacuated ..............................................................................6
6. Location of the Fire Assembly Point and the procedures for checking whether the premises have been evacuated...7
7. The arrangements for fire-fighting by staff ..................................................................................................................7
8. Equipment that needs to be stopped or isolated in a fire situation...............................................................................8
9. The procedures for meeting the Fire and Rescue Service on arrival and the provision of relevant information .........8
10. The means by which information is provided to the fire-fighting services about the building and the hazards which
could be encountered by fire-fighters ..........................................................................................................................9
11. The measures to be taken to ensure that the employees of another employer are provided with adequate instructions
and information on these fire procedures before commencing work ...........................................................................9
Appendices .....................................................................................................................................................................10
A.1. Quick Guide for All Staff ....................................................................................... ...........................................10
A.2. Quick Guide for Floor Checkers .......................................................................................................................10
A.3. Quick Guide for Fire Marshals ..........................................................................................................................11
12. Key members and their responsibility .......................................................................................................................12
2

3. Introduction:
This plan sets out the safety procedures to be followed in the event of a fire which is need to be
implemented and reviewed periodically. The purpose of this plan is to ensure that people in the
buildings know what to do in an emergency, and that the appropriate action is taken for the safe
evacuation. The plan provides for evacuations which take place during the working day.
Definitions: Designated Person Responsibilities
Fire Marshal
Staff member tasked to act as a co-ordinator of information and
liaise with the Fire-Fighting Service. Fire Marshals are normally
a senior member of staff selected from the pool of floor
checkers. Where there are more than one main entrance
additional persons will assume the role of Fire Marshal.
Floor Checker
Staff member appointed to check and clear areas reporting to
Fire Marshal on exit.
Fire Emergency
The evacuation of a building as a result of a fire. The fire alarm
is used to alert occupants.
Evacuation Lifts
Elevators designed to be controlled by trained staff in the event
of a fire emergency for the rescue of disabled persons.
Evacuation Chair
Chairs designed for the evacuation of disabled persons down
stairs and operated by trained staff.
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4. Fire Action Plan
1. How people are warned if there is a fire:-
• A siren sounds continuously throughout the building (the alarm should be actuated manually via
the break glass fire alarm call points, or by operation of the fire detection system). In some
areas a fire-crier system is in place which emits verbal instructions to occupants. In some areas
with high background noise, such as control room, and DG room and LT room flashing beacons
are used as a visual indicator of an alarm.
2. Action on discovering a fire:-
• Persons discovering a fire will sound the fire alarm by operating the nearest break glass fire
alarm call point. These are situated in corridors or near fire doors into stairwells on all floors.
• They should call the Fire & Rescue Service by dialling 101 from a safe location (dial building
control room number from a mobile or landline) and report the exact position of the fire if known.
• They should warn others in the vicinity of the danger (bang loudly on any locked doors to
ensure that nobody is inside).
• Leave the building by the nearest fire exit and report to the Fire Marshal (wearing high visibility
fluorescent vest) with information on the exact location of the fire and if any persons are injured
or trapped before proceeding to the designated assembly point.
4

5. 3. Action on hearing the Fire Alarm :-
• All persons must leave the building by the nearest exit and proceed to the designated assembly
point closing all doors behind them. Departing staff should ensure that all office and communal
areas are evacuated (bang loudly on any locked doors to ensure that nobody is inside).
• Residents and visitors will be told to leave by the person in charge of the group or by a staff
member.
• In centrally-timetabled areas, the person in charge must ensure that they are aware of the location
of escape routes.
• The occupancy of the buildings changes varies daily, so an exact roll call is impractical. It is vital
that the premises are completely evacuated and the Fire Marshal informed of anyone who may still
be in the building. If there is the slightest doubt, inform the Fire and Rescue Service on their arrival.
4. Arrangements for calling the Fire-Fighting Service:-
• The Fire Marshal, or the person discovering the fire, will call the Fire –Fighting Services by dialling
101 from a safe location (dial building control room number from a mobile or landline) and report
the address of the building and, if known, the exact location of the fire.
• Actuation of the break glass fire alarm call points and the fire detection system also signals
Building Security who will call the Fire and Rescue team and send a member of ERT to the
building. It is however critical that the person discovering the fire also calls the nearest fire station.
5

6. 5. Procedures for ensuring that the premises have been evacuated:-
• It is impractical to have a full complement of floor checkers throughout the building and at all
times and a combination of named floor checkers and zoning is used.
• Zoned areas have a safety station equipped with high visibility jacket. The first member of
staff to reach the station should put on the jacket and carry out the duties of Floor Checker.
• Floor Checkers will check, if it is safe to do so, that their designated areas and communal
areas have been emptied during evacuation and report to the Fire Marshal on exit.
• All staff, on leaving and if safe to do so, should quickly check their area and communal areas
and report any problems to the Fire Marshal.
• Floor checkers or the person in charge of each group will report the status of the evacuation
to the Fire Marshal at the assembly point.
• Evacuation Lift personnel must monitor the lift controls and respond to any requests if it is
safe to do so.
• The Fire Marshal must be informed of any disabled persons as soon as possible. The Fire
marshal will detail trained staff to assist in the evacuation if it is safe to do so.
6

7. 6. Location of the Fire Assembly Point and the procedures for checking whether the premises
have been evacuated:-
• The location of the fire assembly point for each building is to be detailed in the floor evacuation
layout plan.
• The occupancy of the building varies throughout the day making an exact roll call impractical. It is
expected that others knowing who is or might be in the building to provide an indication of this to
the Fire Marshal.
• Visiting a residents or building service staff in the building must ensure that he/she will take charge
of the evacuation on hearing the fire alarm and report to the Fire Marshal at the assembly point.
7. The arrangements for fire-fighting by staff:-
• Suitable fire extinguishers have been located prominently throughout the building.
• Only if there is no immediate danger to own life – tackle fire using nearest extinguishers or first-aid
reel.
• The Fire Marshal should be informed so that he/she can tell the Fire and Rescue Service on their
arrival.
• Use of an extinguisher should be reported to Estates Manager to arrange for it to be recharged or
replaced.
7

8. 8. Equipment that needs to be stopped or isolated in a fire situation:-
• Shut down as much equipment, machinery and electrical service & processes if this can be
done safely in a short period of time.
• Extinguish open flames and turn off any source of gas.
• Fume cupboards, if used, should be left running.
9. The procedures for meeting the Fire Brigade Service on arrival and the provision of
relevant information:-
• The Fire Marshal and/or an Estate Manager or representative will meet the Fire Brigade
Service and liaise with the officer in charge until the incident is over.
• Attending fire crews will be informed of:
1. The location of the fire.
2. The status of the evacuation and any casualties.
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9. 10. The means by which information is provided to the fire-fighting services about the
building and the hazards which could be encountered by fire-fighters:-
• Appropriate hazard location maps, diagrams and lists are kept in a box at main entrances.
• These documents are made available to Fire-fighting service on arrival.
• The Fire Marshal will assist in disseminating information.
11. The measures to be taken to ensure that the employees of another employer
(vendors) are provided with adequate instructions and information on these fire
procedures before commencing work:-
• Contractors under the Facility Manager are to be informed of fire safety matters by the fire
officer before starting any work and proper work permits to be issued.
• The member of staff responsible for monitoring external contractors must be aware of their
presence and arrange to check that they evacuate in an emergency.
• Subject vendors and agency staff will undergo a safety induction.
9

10. Appendices
A.1. Quick Guide for All Staff:-
• Avoid putting yourself in any danger.
• Shut down as much equipment, machinery and experimental processes if this can be
done safely in a short period of time.
• On leaving your area and working towards the nearest exit check rooms, corridors
and toilets as you make your way out instructing people to leave.
A.2. Quick Guide for Floor Checkers:-
• Avoid putting yourself in any danger.
• Working towards an exit you should check rooms and corridors in your designated
area and instruct people to leave by the nearest exit.
• You should then leave by the nearest exit and liaise with the Fire Marshal (person
wearing the high visibility fluorescent vest) at the main entrances reporting, to the
best of your knowledge, the status of the evacuation in your designated area. If
someone refuses to leave or if you cannot be sure that an area is clear, you should
inform the Fire Marshal.
• You may then be asked to stand sentinel at an outside door to prevent anyone from
entering the building.
10

11. A.3. Quick Guide for Fire Marshals:-
• Avoid putting yourself in any danger.
• On exit empty the fire information box in the foyer.
• Put on the high visibility fluorescent vest.
• Direct evacuees to designated assembly point.
• Delegate a member of staff to each entrance to prevent re-entry.
• If necessary delegate qualified First Aiders to look after casualties.
• Consult with evacuation team and members of staff to confirm their building area was
emptying.
• Try to establish source of fire/alarm.
• Ensure emergency services have easy and fast access.
• Report to the emergency services on their arrival, passing on all relevant information
which may include: location and nature of fire, potential hazards (floor plan), injuries,
missing personnel.
• Permit re-entry to the building only with permission from the emergency services and
after the alarms have been silenced.
11

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KEY MEMBERS AND THEIR RESPONSIBILITY
1. Duties of incident commander: Building / Facility manager.
2. Duties of emergency response team (ERT).
3. Duties of Security Manager/Officer/ Supervisor.
4. Duties of engineering shift in-charge.
5. Duties of lobby and all post security guards.
6. Duties of housekeeping Boy / Girl / Supervisor.
7. Duties of Manager / Accountant.
8. Duties of emergency Control Room.

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DUTIES OF INCIDENT COMMANDER: BUILDING / FACILITY MANAGER
• Rush to the affected site after receiving the emergency information through
Emergency Control Room.
• Guide key persons engaged in emergency control operations and provide
additional support, if required.
• Guide on preservation of records and evidences as may be necessary later on for
enquiry.
• Direct for evacuation of persons in the Area & Shut down utility operation (if
needed) to control the emergency.
• Advise to carry out preliminary investigation of the accident and keep all the
necessary details ready.
• Obtain head count data and advise the co-ordination with outside agencies for help
and rescue operations.

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Priority I: Life Safety
Communications Network:- Establish using available resources.
Medical Aid:- Evaluate services available and inform Search & Rescue Team.
Fire Suppression:- Evaluate fires/ fire hazards and use resources to control and evacuate.
Search and Rescue:- Activate Search & Rescue teams and acquire transportation vehicles and
equipment required for specific emergency.
Utilities Survey and Stabilization:- Evaluate the condition of utilities and shutdown or restore as
appropriate and able (i.e. gas, electricity, water, sewer).
Hazardous Materials Control:- Immediate responses—survey critical areas, evacuate and secure
areas as needed. Identify hazards and contain materials as needed. Secondary responses—assess
hazardous material spills and define procedures for cleanup.
Campus Security:- Maintain order and secure facilities.
DUTIES OF INCIDENT COMMANDER: BUILDING / FACILITY MANAGER

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Priority II: Life Support and Facilities Assessment
Full Facilities Survey: Evaluate facilities for occupancy; identify and seal off contaminated areas.
Shelter: Identify usable structures and organize personnel moves as needed.
Food & Drinking Water: Identify supplies and establish distribution system.
Sewer System: Evaluate sewer system and identify resources that can be used.
Communications: Establish a communications system with the campus community and advise everyone
on a regular basis regarding availability of basic services.
Perishable Materials—Perishable & Temperature-Sensitive Substances: Identify items and locations,
evaluate conditions. Make assessment for relocation.
Psychological Assistance: Establish a system to deal with cases where counseling is needed.
DUTIES OF INCIDENT COMMANDER: BUILDING / FACILITY MANAGER

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DUTIES OF INCIDENT COMMANDER: BUILDING / FACILITY MANAGER
Priority III: Restoration of Administration Program & General Operations
Administrative Survey: Contact administration departments and determine requirements to resume
administrative operations.
Valuable Materials Survey : Identify and survey secure valuable materials (e.g. official records, essential
documents, other unique resources) in facility.
Records Survey: Identify, survey, and secure all service records (e.g. operational and administrative records).
Administrative Services Survey: Contact units and determine requirements to restore operations.
Supplies and Equipment: Develop system to renew flow of supplies and equipment from outside sources.

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DUTIES OF EMERGENCY RESPONSE TEAM (ERT).
• Rush to the affected site after receiving the emergency information and understand the situation.
• ERT members may be required to carry out the following duties.
• Rescue of trapped / injured person.
• Deporting of injured/ affected person to the Ambulance/ First aid room/ Hospital.
• Preventing spread of Fire by cooling with the help of water spray.
• Bring fire-fighting materials Sand Bucket, Fire Extinguisher, Emergency Equipment etc. to the affected site.
• Removing away combustible/ flammable materials/ containers from the site & isolating vulnerable
equipment’s, material, and containers etc. if required.
• Help in maintaining communication with control room.
• Extinguish the fire from all sides.
• After emergency is over & ERT members will return back to their job.
ERT TEAM MEMBERS
Fire Officers / Firemen / Security Manager/ Officer / Supervisors /
Engineering Manager / Officer/ Shift In charges / Electricians / Plumbers

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DUTIES OF SECURITY MANAGER / OFFICER / SUPERVISOR.
• Security department closes the all entry gates and do not allow anybody to enter in the premises
except fire brigade vehicles.
• To ensure unhindered firefighting operation.
• To keep onlookers at bay.
• To prevent visitor’s belongings and Residents/ Park Place property.
• To keep area clear for parking fire, police and Ambulance Vehicles.
• Supervise ERT members.
• Arrange external resources to remove trapped persons, if internal resources fail to
• do so.
• Provide all assistance in the evacuation to people reach designated Assembly area.

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DUTIES OF ENGINEERING SHIFT IN-CHARGE
• Switch off or isolate power, A/C supply, gas or machines as required.
• In case of smoke immediately start smoke exhaust system.
• Man Engineering plant / pump room at all time and maintain 11 to 14 kg/cm2 pressure in fire line
for fighting the fire depend on building height.
• Maintain sufficient water in fire water tanks.
• Reach site of fire scene or disaster with required / appropriate equipment & tools.
• Arrange alternate lighting in specified areas if required. (Search Lights)

20. 20
DUTIES OF LOBBY AND ALL POST SECURITY GUARDS
• Security Guards of the affected lobby / areas will ensure on hearing the evacuation message that
the elevator's fire man switch will be operated immediately.
• Security Guards will call first apartments near the affected area.
• Security Guards will also maintain a record/sheet those who did not picked the phone.
• Those who did not picked the phone will inform to the Security control room.
• Security Guards will not let outsiders to enter in the building except the Fire brigade and officials.
• Assist / directing residents to safe Assembly area by nearest exit.

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DUTIES OF HOUSEKEEPING BOYS / GIRLS / SUPERVISORS
• Help Residents for smooth evacuation from the safe exit routes.
• Keep clear emergency exit routes during the evacuation.
• Direct Residents / staff to Assemble at Assembly area.
• Start salvage if emergency is under control.
• Keep team members ready for clean the affected areas.

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DUTIES OF MANAGER - ACCOUNTANTS
• All important documents e.g. NOC, License to be kept in fire proof safe.
• All cash is to be taken out to a safe place with the permission of Property Manager.

23. 23
DUTIES OF EMERGENCY CONTROL ROOM
1. Confirmed Information about emergency:-
• On receiving CONFIRMED information about an emergency, inform about the location of emergency
to ERT members immediately for firefighting & rescue operation.
• One person rush to the affected site with Walky-Talky and keys if it is an unmanned & locked area.
• Communicate about the emergency to the nearest FIRE services, Police, Ambulance. etc.
• Communicate about the emergency to nearest Fire brigade if required.
• Arrange Ambulance for injured peoples.
• To keep stretchers and wheelchair ready for disabled people.
• Monitor evacuation of Residents and staff to their respective areas.
• Guide for fire personnel and their vehicles.

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2. Signal on Fire Detection & Alarm Control Panel:-
• In case signal is indicated & heard on the Fire Alarm Control Panel, One person will take a
walkie-talkie and rush to the affected site along with keys if it is an unmanned & locked
area. Communicate about the signal with the occupants. Find out the further details of the
fire / emergency & report back to the control room.
• In case the cause is confirmed & consider as emergency, inform the Emergency Control
Room.
• If no cause is found, it should be noted & recorded as false signal, cause of false signal
should be ascertained.
DUTIES OF EMERGENCY CONTROL ROOM

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Introduction:
This Emergency Action Plan (EAP) outlines the appropriate actions that
employees, students, and
visitors at Wright State University should take before, during, and after
an earthquake.
Definitions:
Aftershock - An earthquake of similar or lesser intensity that follows the
main earthquake.
Earthquake - A sudden slipping or movement of a portion of the earth’s
crust accompanied and
followed by a series of vibrations.
EARTHQUAKE EMERGENCY ACTION PLAN

26. 26
2. Signal on Fire Detection & Alarm Control Panel:-
• In case signal is indicated & heard on the Fire Alarm Control Panel, One person will take a
walkie-talkie and rush to the affected site along with keys if it is an unmanned & locked
area. Communicate about the signal with the occupants. Find out the further details of the
fire / emergency & report back to the control room.
• In case the cause is confirmed & consider as emergency, inform the Emergency Control
Room.
• If no cause is found, it should be noted & recorded as false signal, cause of false signal
should be ascertained.
DUTIES OF EMERGENCY CONTROL ROOM

27. 27
2. Signal on Fire Detection & Alarm Control Panel:-
• In case signal is indicated & heard on the Fire Alarm Control Panel, One person will take a
walkie-talkie and rush to the affected site along with keys if it is an unmanned & locked
area. Communicate about the signal with the occupants. Find out the further details of the
fire / emergency & report back to the control room.
• In case the cause is confirmed & consider as emergency, inform the Emergency Control
Room.
• If no cause is found, it should be noted & recorded as false signal, cause of false signal
should be ascertained.
DUTIES OF EMERGENCY CONTROL ROOM

28. Incident Commander
Estate Manager / Property Manager
Second Commander
Security Manager / Security Officer
Coordinator 2Coordinator 1
Certified By Competent
Government Authority.
Two person for day and two
person for night shift
Shift Engineer-Day Shift Shift Engineer-Night Shift
First Aid Team
Security Supervisor
/ Guards
Control Room
Communication
Team
Evacuation Team
Housekeeping Team
Fire Team
Fire Officer /
Fireman/ Other duty
officials
Support Team
Residents / Other
Service Staff
Cordon Team
Security Guards
Search & Rescue Team
Well trained of emergency
procedure and aware of
building locations and liaise
with other departments
Well trained of emergency
procedure and aware of
building locations with good
physiqueWell trained and aware of
building locations with good
knowledge of fire-fighting
Well trained and aware of
building locations with good
knowledge of emergency
protocols
Well trained of
emergency procedure
and aware of building
locations with good
physique
Well trained of emergency
procedure and aware of
building fire exit locations
assembly point

29. 29
IMPORTANT EXTERNAL EMERGENCY TELEPHONE NUMBERS
A FIRE BRIGADE ( 101)
1 DLF Fire Services - DLF 5 0124 - 6471101 / 6471102
2 Haryana Fire Services - Sector 29 101, 0124 - 2392101/102/103
3 DLF Fire Services - Cyber City 0124 - 4045888 / 4054888
4 Bomb Disposable Dept. 011-23361231 Ext. 3705, 011-22512201 Ext. 577
B HOSPITAL & AMBULANCE (102)
1 Fortis Memorial Hospital 0124 – 7162200
2 Paras Hospital 0124-4049061
3 Artemis Hospital 0124-6767000
4 ESI Hospital 0124 - 2320513, 2322285
C POLICE STATION ( 100)
1 Gurgaon Control Room 100, 0124 - 2320100
2 Sushant Lok – 1 0124-2386231
3 Gurgaon , Sector 55-56 0124-2574100
4 Gurgaon , Sector 29 0124-2396700

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Thank You!