The document provides guidance on responding to a fire at a mall. It outlines the goals of safely rescuing all people and supporting recovery efforts. Resources needed include well-trained staff, proper fire equipment, and emergency plans. Response activities include evacuating within 5 minutes, not panicking, sounding alarms, and only fighting small fires if safely possible. The document recommends regular emergency drills and inspections of fire equipment, and outlines roles for government agencies, insurance, and a quick response sprinkler system to automatically extinguish small fires.