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Leadership in a VUCA World
Paul Devoy
Head of Investors in People
1. Change is the “New Normal”
2. How can understanding Neuroscience help us be
better leaders?
3. What kind of leaders do we need for a VUCA world?
Themes
Change is the “new normal”
Can understanding neuroscience
help us be better leaders?
How are we programmed for change?
• Advances in technology giving us
greater insights into how the brain
works
• Our brains find change hard as it is
still largely driven by survival
instincts
• When we feel threatened, the fight
or flight instinct kicks in
• This takes energy away from
prefrontal cortex where we do our
rationale thinking
Nancy Kanwisher
How are we doing?
How are we doing?
• Office of National Statistics estimate value of UK workforce
is £17.2 trillion – that 2.5 times value of tangible assets
• Poor Management costs the UK £19billion a year (BIS
2012)
• Almost half of employers have staff with skills and
qualifications beyond those required to do their job*
• This equates to 16% of staff, or 4.3 million workers with
under-utilised skills*
• We are growing skilled people 7 times faster than we are
growing high skilled jobs*
*UK Commission for Employment & Skills (UKCES) Research
Leadership Principles
Start with why and harness the power of purpose
People don't buy what you do; they buy why you do it. And
what you do simply proves what you believe”
― Simon Sinek
Aim to become “Anti-fragile”
“Wind extinguishes a candle and energizes fire.
Likewise with randomness, uncertainty,
chaos(Change):
You want to use them, not hide from them.
You want to be the fire and wish for the wind.”
- Nasim Taleb
Culture really does eats strategy for breakfast
Encourage healthy failure
• Organisations are more organic than
systemic
• Organism need stressors and failure to learn
and grow
• By trying to manage out failure we actually
make our people and organisation more
fragile
• Industries and organisations where failure is
seen as a gift for growth and learning are
more sustainable
• This enables empowerment & involvement
as you can push decision making down the
organisation and support people in learning
from failure
Have great expectations
• Talent is over rated
• Most people have the capacity
to achieve amazing things
• Leaders unconsciously stop
people from realising their
potential
Theory in action
Think
Yes!
The new framework – key principles
 The framework is based on the concept of sustainable
high performance through people
 Reflects the 9 key areas to enable high performance
through people
 Organisation ambition is at the heart of the framework
 2 new concepts added to the framework: Structuring
work and Sustainable success
 Organisations progress through the framework via
levels of maturity
 Each indicator has 3 themes
 Guiding evidence has replaced evidence requirements
 Leaders and People have replaced ‘Top Manager’
‘Manager’ ‘People’
Contact details:
www.investorsinpeople.co.uk
Paul.Devoy@investorsinpeople.co.uk
@DevoyPaul @IIP

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Fostering Leadership at Every Level.

  • 1. Leadership in a VUCA World Paul Devoy Head of Investors in People
  • 2. 1. Change is the “New Normal” 2. How can understanding Neuroscience help us be better leaders? 3. What kind of leaders do we need for a VUCA world? Themes
  • 3. Change is the “new normal”
  • 4. Can understanding neuroscience help us be better leaders?
  • 5. How are we programmed for change? • Advances in technology giving us greater insights into how the brain works • Our brains find change hard as it is still largely driven by survival instincts • When we feel threatened, the fight or flight instinct kicks in • This takes energy away from prefrontal cortex where we do our rationale thinking Nancy Kanwisher
  • 6. How are we doing?
  • 7. How are we doing? • Office of National Statistics estimate value of UK workforce is £17.2 trillion – that 2.5 times value of tangible assets • Poor Management costs the UK £19billion a year (BIS 2012) • Almost half of employers have staff with skills and qualifications beyond those required to do their job* • This equates to 16% of staff, or 4.3 million workers with under-utilised skills* • We are growing skilled people 7 times faster than we are growing high skilled jobs* *UK Commission for Employment & Skills (UKCES) Research
  • 9. Start with why and harness the power of purpose People don't buy what you do; they buy why you do it. And what you do simply proves what you believe” ― Simon Sinek
  • 10. Aim to become “Anti-fragile” “Wind extinguishes a candle and energizes fire. Likewise with randomness, uncertainty, chaos(Change): You want to use them, not hide from them. You want to be the fire and wish for the wind.” - Nasim Taleb
  • 11. Culture really does eats strategy for breakfast
  • 12. Encourage healthy failure • Organisations are more organic than systemic • Organism need stressors and failure to learn and grow • By trying to manage out failure we actually make our people and organisation more fragile • Industries and organisations where failure is seen as a gift for growth and learning are more sustainable • This enables empowerment & involvement as you can push decision making down the organisation and support people in learning from failure
  • 13. Have great expectations • Talent is over rated • Most people have the capacity to achieve amazing things • Leaders unconsciously stop people from realising their potential
  • 15. The new framework – key principles  The framework is based on the concept of sustainable high performance through people  Reflects the 9 key areas to enable high performance through people  Organisation ambition is at the heart of the framework  2 new concepts added to the framework: Structuring work and Sustainable success  Organisations progress through the framework via levels of maturity  Each indicator has 3 themes  Guiding evidence has replaced evidence requirements  Leaders and People have replaced ‘Top Manager’ ‘Manager’ ‘People’

Editor's Notes

  1. LEAD: Paul Devoy The consultation helped to shape what the new framework would look like and it was based around these key principles. Walk through each of the points on the slide: Based on concept of sustainable high performance through people Reflects the latest thinking where the 9 areas are indicators of high performance The organisation’s ambition is at the heart of the framework – the framework is about helping the organisation understand where it needs to focus and how it needs to improve to achieve its ambition We have 2 new concepts - structuring work and sustainable success Organisations now progress through the framework via organisational maturity Structure of the framework: 3 Overarching themes: Improving, Leading, Supporting 9 Indicators 3 Themes within each indicator We now assess organisations at the criteria level (with guiding evidence to support this) rather than directly against evidence requirements Leaders and People have replaced ‘TM/M/P’ but reference is made to the ‘line manager’ when the activity relates specifically to direct report responsibilities