Presentation given by Paul Devoy at the CIPD 2014 Conference

1. 06/11/2014
Leading Change by Embedding
Best Practice
Paul Devoy
Head of Investors in People

2. 2
Objectives
1. Understand some principles of behavioural change
2. Insight into why HR initiatives fail
3. How to drive strategies of change that stick
25/10/2013 Investors In People

3. 3 Change is the “new normal”
25/10/2013 Investors In People

4. 4 How Are We Programmed for Change?
• Advances in technology giving us
greater insights into how the brain
works
• Our brains find change hard as it
is still largely driven by survival
instincts
• When we feel threatened, the fight
or flight instinct kicks in
• This takes energy away from
prefrontal cortex where we do our
rationale thinking
Nancy Kanwisher
25/10/2013 Investors In People

5. 5
Why Do Change Initiatives Fail?
• 70% of change initiatives fail because the People
forget the People!
Key issues being…..
• Why - No compelling narrative for change
• Autonomy - Inadequate levels of employee
involvement in decision making
• Transparency – Not filling information gaps &
creating anxiety
• Empathy & Fairness - Not giving people
opportunity to meet and discuss the change
25/10/2013 Investors In People

6. 6 Making Change the “New Normal”
“Wind extinguishes a candle and
energizes fire.
Likewise with randomness, uncertainty,
chaos(Change):
You want to use them, not hide from them.
You want to be the fire and wish for the
wind.”
Nasim Taleb
25/10/2013 Investors In People

7. 7 Glasgow Housing Association
Think
Yes!
25/10/2013 Investors In People

8. 8 It’s the people stupid…..
25/10/2013 Investors In People

9. Making change stick…
9
25/10/2013 Investors In People

10. /Contact details
www.investorsinpeople.co.uk
Paul.Devoy@investorsinpeople.co.uk
@devoypaul