Alemshay Gebre is a highly motivated Ethiopian female sales professional with over a decade of experience in retail and customer service. She has worked as a salesperson and senior sales associate at various companies in Ethiopia and the UAE, showcasing skills in customer relations, inventory management, and visual merchandising. Alemshay holds a high school diploma and has completed multiple training programs in customer service and sales, and is proficient in English, Amharic, and Arabic.

1. Alemshay Gebre
Mobile: 055-7562528 | E-mail: alemgebre94@gmail.com
Personal details:
Date of birth : 28 Sept, 1984
Sex : Female
Marital Status : Married
Nationality : Ethiopian
Visa Status : Employment Visa, Transferable
Career Objective:
As a highly motivated and creative individual, my career aspiration is to contribute the best of my
knowledge and experience in the field of Sales and Marketing areas. Below, I have tried to mention my
various capacities, which I have acquired while working in the companies mentioned below:
Work experience:

2. Sept 2007 – Jan 2010 Dembel Fashion LLC Addis Ababa, Ethiopia
Fashion Store
Salesperson
Mar 2010 – Nov 2012 M.H. Alshaya Co. LLC Dubai, UAE
H & M fashion Division
Sales Associate
Jan 2013 – Present M.H. Alshaya Co. LLC Dubai, UAE
Payless shoes, bags and accessories division.
Senior Sales Associate
Education Background:
- High school graduate.
- Personal Computer Applications, Diploma.
Scope of Work:
• Acknowledging, Greeting and escorting customers to the section where the item they are looking for
is available.
• Providing and maintaining excellent customer service at all times.

3. • Ensuring that all products are available by taking regular inventory.
• Ensuring that all items are well displayed in a way the catch customers’ attention and make them buy.
• Handling customers’ complaints sensibly and ensuring that they are assisted in the best possible way
without violating the stated Company’s policy.
• Providing and updating the changing store visual display with brand specific.
• Assisting customers and suggest more products up on availability.
• Attending customer calls and answering queries.
Professional Training:
• Professional customer service conducted by Accor Academy, Dubai – UAE
• Maximizing Sales and Customer Satisfaction, Dubai – UAE.
• Handling customer Complaints professionally and sensibly so as to ensure they are assisted in the
best possible way without violating the stated Company’s policy, Dubai – UAE.
• Professional Customer Service, Dubai – UAE.
• First AID and CPR training, Dubai – UAE.
Key skills:
• able to work with minimum supervision and willing to take extra responsiblities.
• Confident of holding responsibilities towards given assignments.
• Highly presentable with customers.
• Honest and dedicated personality.
Language and IT Skills:

4. Windows and Office Tools:
Microsoft Windows 200XP/Vista/ Windows
Microsoft Word, Excel, PowerPoint, Outlook, Access and Publisher
Language Oral Level Written Level
English upper intermediate/Excellent upper intermediate/Excellent
Amharic (mother-tongue) Advanced Advanced
Arabic good good
* I am holding a UAE Driving License. *