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Fayol's 14 Principles of Management
Fayol's principles are listed below:
1. Division of Work – When employees are
specialized, output can increase because they
become increasingly skilled and efficient.
2. Authority – Managers must have the
authority to give orders, but they must also
keep in mind that with authority comes
responsibility.
3. Discipline – Discipline must be upheld in
organizations, but methods for doing so can
vary.
4. Unity of Command – Employees should
have only one direct supervisor.
5. Unity of Direction – Teams with the same
objective should be working under the
direction of one manager, using one plan.
This will ensure that action is properly
coordinated.
6. Subordination of Individual Interests to
the General Interest – The interests of one
employee should not be allowed to become
more important than those of the group. This
includes managers.
7. Remuneration – Employee satisfaction
depends on fair remuneration for everyone.
This includes financial and non-financial
compensation.
8. Centralization – This principle refers to
how close employees are to the decision-
making process.It is important to aim for an
appropriate balance.
9. Scalar Chain – Employees should be aware
of where they stand in the organization's
hierarchy, or chain of command.
10. Order – The workplace facilities must be
clean, tidy and safe for employees.
Everything should have its place.
11. Equity – Managers should be fair to staff at
all times, both maintaining discipline as
necessary and acting with kindness where
appropriate.
12. Stability of Tenure of Personnel –
Managers should strive to minimize
employee turnover. Personnel planning
should be a priority.
13. Initiative – Employees should be given the
necessary level of freedom to create and
carry out plans.
14. Esprit de Corps – Organizations should
strive to promote team spirit and unity.
He suggested the following 14 principles as
the general principles management:
1. Division ofwork: This principleis basically
the same with Adam Smith’s “Division of
Labour” which means “specialization“.
According to Fayol, the object ofdivision ofwork
is to producemoreand better work with the
same effort.
2. Authority and Responsibility: Authority
is the right to give orders and the powerto exact
obedience.Distinction must be made between a
manager’s official authority deriving from office
and personal authority. (Note:Later in 1959,
social psychologists John Frenchand Bertam
Raven, defined five sources ofpower as:coercive
power, reward power, legitimate power, referent
power and expert power).
According to Fayol, authority is not to be
conceivedofapart from responsibility, that is
apart from sanction –reward or penalty –which
goes with the exerciseofpower. Responsibility
is a corollary ofauthority,it is its natural
consequence and essential counterpart,
and wheresoever authority is exercised
responsibility arises.
3. Discipline: Discipline, being the outcome of
different varying agreements, naturally appears
under the most diverseforms;obligations of
obedience,application, energy, behaviour, vary,
in effect from one firm to another, from one
group ofemployees to another, from one time to
another. Nevertheless, general opinion is deeply
convinced that discipline is absolutetly essential
for the smooth running ofbusiness and that
without discipline no enterprise could prosper.
4. Unity ofcommand: This principles
emphasizes that an employee should receive
orders from one superior only. Fayol says that if
it is violated,authority is undermined, discipline
is in jeopardy, order distributed and stability
threatened. (Note:matrix organizations are in
contrast to Fayol’s unity ofcommand principle).
5. Unity ofdirection: One head and one plan
for a group ofactivities having the same
objective.(Note:Organizations write and
announce vision and mission statements,
objectives and strategies so that the
organizations align and go in the same
direction).
6. Subordination ofindividual interest to
the general interest: This principle calls to
mind the fact that in a business the interest of
one employeeor group ofemployees should not
prevail over that ofthe concern, that the interest
of the home should come beforethat ofits
members and that interest ofthe state should
have pride ofplace over that ofone citizen or
group ofcitizens. (Note:What about the
“invisiblehand” concept ofAdam Smith?)
7.Remuneration
(payment/compensation) of
personnel: Remuneration ofpersonnel is the
price ofthe services rendered.It should be fair
and, as far as is possible, afford satisfaction both
to personnel and firm (employeeand employer).
Three modes ofpayment in use for workers are :
Time rates, job rates and piece rates.Fayol also
mentioned about bonuses and profit-sharing
and non-financial incentives.
8. Centralization: Everything which goes to
increase the importance ofthe subordinate’s role
is decentralization, everything which goes to
reduce it is centralization. The question of
centralization or decentralization is a simple
question ofproportion, it is a matter offinding
the optimum degreefor the particular concern.
The degree ofcentralization must vary according
to different cases:
 If the moral worth ofthe manager,his
strength, intelligence, experience and
swiftness ofthought allow him to have a
wide span of activities he will be able to
carry centralization.
 If conversely, he prefers to have greater
recourse to the experienceofhis colleagues
whilst reserving himselfthe privilige of
giving central directives, he can effect
considerable decentralization.
9. Scalar Chain (line ofauthority): The
scalar chain is the chain ofsuperiors from the
ultimate authority to the lowestranks.
10. Order: Fayol defines the formula for order
as “a place for everyone and everyonein his
place”. He classifies two types oforder
as material order,which means everthing
must be in its appointed placeand social
order, which presupposes the most succesful
execution ofthe two most difficult managerial
activities:good organization and good selection.
Social order demands precise knowledgeofthe
human requirements and resources ofthe
concern and a constant balance between these
requirements and resources.
11. Equity: Desire for equity and equality of
treatment are aspirations to be taken into
accountin dealing with employees. (Note:In
motivation theories oforganizational behaviour
equity is important. John Stacey Adams,
(behavioral psychologist) asserted that
employees seek to maintain equity between the
inputs that they bring to a job and the outcomes
that they receive from it against the perceived
inputs and outcomes ofothers in 1963. Please
follow the link for a visual representation of
Adams theory)
12. Stability oftenure ofpersonnel: Time is
required for an employeeto get used to new
work and succeed in doing it well, always
assuming that he possesses the requisite
abilities. Ifwhen he has got used to it, or before
then, he is removed, he will not have had time to
render worthwhileservice. Ifthis be repeated
indefinetly the work will neverby properly done.
Generally the managerial personnel of
prosperous concerns is stable, that of
unsuccessful ones is unstable. Instability of
tenuer is at one and the same time cause and
effect ofbad running. In common with all the
other principles, therefore, stability oftenure
and personnel is also a question ofproportion.
13. Initiative: Much tact and some integrity are
required to inspire and maintain everyone’s
initiative,within the limits imposed, by respect
for authority and for discipline.The manager
must be able to sacrifice some personal vanity in
order to grant this sort ofsatisfaction to
subordinates.
14. Esprit de corps: Means “Union is
strength“. Harmony, union among the
personnel ofa concern, is great strenght in that
concern. The principleto be observed is unity of
command;the dangers to be avoided are (a) a
misguided interpretation ofthe motto “divide
and rule”, (b) the abuse ofwritten
communications.
(a) Personnel must not be split
up.Dividing enemy forces to weaken them is
clever, but dividing one’s own team is a grave sin
against the business.
(b) Abuse ofwritten
communications.Wherever possible,contacts
should be verbal;there is gain in speed, clarity
and harmony.
The hierarchical effect
A key aspect of the model is the
hierarchical nature of the needs. The
lower the needs in the hierarchy, the
more fundamental they are and the more
a person will tend to abandon the higher
needs in order to pay attention to
sufficiently meeting the lower needs. For
example, when we are ill, we care little
for what others think about us: all we
want is to get better.
Maslow called the first four needs 'D-
need' as they are triggered when we have
a deficit. Only self-actualization is a need
that we seek for solely positive reasons.
Maslow also called them 'instinctoid' as
they are genetically programmed into us
as essential for evolutionary survival.
Loss of these during childhood can lead to
trauma and lifelong fixation.
Click on the needs in the diagram below
for more detail, or read below for a quick
summary of each.
Note that in practice this hierarchy is only
approximate and you do not have to have
your physiologically needs fully satisfied
before going on to seeking higher needs.
In their global survey, for example, Tay
and Diener (2011) found that people can
be living in hazardous poverty and yet
still derive much satisfaction from having
social needs (belonging and esteem)
fulfilled.
The five needs
 Physiological needs are to do with
the maintenance of the human
body. If we are unwell, then little
else matters until we recover.
 Safety needs are about putting a
roof over our heads and keeping
us from harm. If we are rich,
strong and powerful, or have good
friends, we can make ourselves
safe.
 Belonging needs introduce our
tribal nature. If we are helpful and
kind to others they will want us as
friends.
 Esteem needs are for a higher
position within a group. If people
respect us, we have greater
power.
 Self-actualization needs are to
'become what we are capable of
becoming', which would our
greatest achievement.

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Slides on principles of mgt prof moyani
 

Fayol

  • 1. Fayol's 14 Principles of Management Fayol's principles are listed below: 1. Division of Work – When employees are specialized, output can increase because they become increasingly skilled and efficient. 2. Authority – Managers must have the authority to give orders, but they must also keep in mind that with authority comes responsibility. 3. Discipline – Discipline must be upheld in organizations, but methods for doing so can vary. 4. Unity of Command – Employees should have only one direct supervisor. 5. Unity of Direction – Teams with the same objective should be working under the direction of one manager, using one plan. This will ensure that action is properly coordinated. 6. Subordination of Individual Interests to the General Interest – The interests of one employee should not be allowed to become more important than those of the group. This includes managers. 7. Remuneration – Employee satisfaction depends on fair remuneration for everyone. This includes financial and non-financial compensation. 8. Centralization – This principle refers to how close employees are to the decision- making process.It is important to aim for an appropriate balance. 9. Scalar Chain – Employees should be aware of where they stand in the organization's hierarchy, or chain of command. 10. Order – The workplace facilities must be clean, tidy and safe for employees. Everything should have its place. 11. Equity – Managers should be fair to staff at all times, both maintaining discipline as necessary and acting with kindness where appropriate. 12. Stability of Tenure of Personnel – Managers should strive to minimize employee turnover. Personnel planning should be a priority. 13. Initiative – Employees should be given the necessary level of freedom to create and carry out plans. 14. Esprit de Corps – Organizations should strive to promote team spirit and unity. He suggested the following 14 principles as the general principles management: 1. Division ofwork: This principleis basically the same with Adam Smith’s “Division of Labour” which means “specialization“. According to Fayol, the object ofdivision ofwork is to producemoreand better work with the same effort. 2. Authority and Responsibility: Authority is the right to give orders and the powerto exact obedience.Distinction must be made between a manager’s official authority deriving from office and personal authority. (Note:Later in 1959, social psychologists John Frenchand Bertam Raven, defined five sources ofpower as:coercive power, reward power, legitimate power, referent power and expert power). According to Fayol, authority is not to be conceivedofapart from responsibility, that is apart from sanction –reward or penalty –which goes with the exerciseofpower. Responsibility is a corollary ofauthority,it is its natural consequence and essential counterpart, and wheresoever authority is exercised responsibility arises. 3. Discipline: Discipline, being the outcome of different varying agreements, naturally appears under the most diverseforms;obligations of obedience,application, energy, behaviour, vary, in effect from one firm to another, from one group ofemployees to another, from one time to another. Nevertheless, general opinion is deeply convinced that discipline is absolutetly essential for the smooth running ofbusiness and that without discipline no enterprise could prosper. 4. Unity ofcommand: This principles emphasizes that an employee should receive orders from one superior only. Fayol says that if it is violated,authority is undermined, discipline is in jeopardy, order distributed and stability threatened. (Note:matrix organizations are in contrast to Fayol’s unity ofcommand principle). 5. Unity ofdirection: One head and one plan for a group ofactivities having the same objective.(Note:Organizations write and announce vision and mission statements,
  • 2. objectives and strategies so that the organizations align and go in the same direction). 6. Subordination ofindividual interest to the general interest: This principle calls to mind the fact that in a business the interest of one employeeor group ofemployees should not prevail over that ofthe concern, that the interest of the home should come beforethat ofits members and that interest ofthe state should have pride ofplace over that ofone citizen or group ofcitizens. (Note:What about the “invisiblehand” concept ofAdam Smith?) 7.Remuneration (payment/compensation) of personnel: Remuneration ofpersonnel is the price ofthe services rendered.It should be fair and, as far as is possible, afford satisfaction both to personnel and firm (employeeand employer). Three modes ofpayment in use for workers are : Time rates, job rates and piece rates.Fayol also mentioned about bonuses and profit-sharing and non-financial incentives. 8. Centralization: Everything which goes to increase the importance ofthe subordinate’s role is decentralization, everything which goes to reduce it is centralization. The question of centralization or decentralization is a simple question ofproportion, it is a matter offinding the optimum degreefor the particular concern. The degree ofcentralization must vary according to different cases:  If the moral worth ofthe manager,his strength, intelligence, experience and swiftness ofthought allow him to have a wide span of activities he will be able to carry centralization.  If conversely, he prefers to have greater recourse to the experienceofhis colleagues whilst reserving himselfthe privilige of giving central directives, he can effect considerable decentralization. 9. Scalar Chain (line ofauthority): The scalar chain is the chain ofsuperiors from the ultimate authority to the lowestranks. 10. Order: Fayol defines the formula for order as “a place for everyone and everyonein his place”. He classifies two types oforder as material order,which means everthing must be in its appointed placeand social order, which presupposes the most succesful execution ofthe two most difficult managerial activities:good organization and good selection. Social order demands precise knowledgeofthe human requirements and resources ofthe concern and a constant balance between these requirements and resources. 11. Equity: Desire for equity and equality of treatment are aspirations to be taken into accountin dealing with employees. (Note:In motivation theories oforganizational behaviour equity is important. John Stacey Adams, (behavioral psychologist) asserted that employees seek to maintain equity between the inputs that they bring to a job and the outcomes that they receive from it against the perceived inputs and outcomes ofothers in 1963. Please follow the link for a visual representation of Adams theory) 12. Stability oftenure ofpersonnel: Time is required for an employeeto get used to new work and succeed in doing it well, always assuming that he possesses the requisite abilities. Ifwhen he has got used to it, or before then, he is removed, he will not have had time to render worthwhileservice. Ifthis be repeated indefinetly the work will neverby properly done.
  • 3. Generally the managerial personnel of prosperous concerns is stable, that of unsuccessful ones is unstable. Instability of tenuer is at one and the same time cause and effect ofbad running. In common with all the other principles, therefore, stability oftenure and personnel is also a question ofproportion. 13. Initiative: Much tact and some integrity are required to inspire and maintain everyone’s initiative,within the limits imposed, by respect for authority and for discipline.The manager must be able to sacrifice some personal vanity in order to grant this sort ofsatisfaction to subordinates. 14. Esprit de corps: Means “Union is strength“. Harmony, union among the personnel ofa concern, is great strenght in that concern. The principleto be observed is unity of command;the dangers to be avoided are (a) a misguided interpretation ofthe motto “divide and rule”, (b) the abuse ofwritten communications. (a) Personnel must not be split up.Dividing enemy forces to weaken them is clever, but dividing one’s own team is a grave sin against the business. (b) Abuse ofwritten communications.Wherever possible,contacts should be verbal;there is gain in speed, clarity and harmony. The hierarchical effect A key aspect of the model is the hierarchical nature of the needs. The lower the needs in the hierarchy, the more fundamental they are and the more a person will tend to abandon the higher needs in order to pay attention to sufficiently meeting the lower needs. For example, when we are ill, we care little for what others think about us: all we want is to get better. Maslow called the first four needs 'D- need' as they are triggered when we have a deficit. Only self-actualization is a need that we seek for solely positive reasons. Maslow also called them 'instinctoid' as they are genetically programmed into us as essential for evolutionary survival. Loss of these during childhood can lead to trauma and lifelong fixation. Click on the needs in the diagram below for more detail, or read below for a quick summary of each. Note that in practice this hierarchy is only approximate and you do not have to have your physiologically needs fully satisfied before going on to seeking higher needs. In their global survey, for example, Tay and Diener (2011) found that people can be living in hazardous poverty and yet still derive much satisfaction from having social needs (belonging and esteem) fulfilled. The five needs  Physiological needs are to do with the maintenance of the human body. If we are unwell, then little else matters until we recover.  Safety needs are about putting a roof over our heads and keeping us from harm. If we are rich, strong and powerful, or have good friends, we can make ourselves safe.  Belonging needs introduce our tribal nature. If we are helpful and kind to others they will want us as friends.  Esteem needs are for a higher position within a group. If people respect us, we have greater power.  Self-actualization needs are to 'become what we are capable of becoming', which would our greatest achievement.