A Comprehensive, industry-agnostic, multi-purpose Supply Chain Management functional area business capability model. Visit: https://www.ciopages.com/store/supply-chain-management-business-capability-model/
“If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.” (George Bernard Shaw)
Unlike many other resources that get depleted when shared, an idea or a knowledge nugget only gets enriched. From an era where labor and capital ruled, we now have evolved to a period where knowledge is seen as the key, if not the sole differentiator.
Competing successfully in a high-velocity, digital-driven world places increasing demands on an organization’s ability to execute and deliver projects at a rapid pace. These pressures have made program, project and service management (PPSM) a valued capability across the enterprise
A Comprehensive, industry-agnostic, multi-purpose Supply Chain Management functional area business capability model. Visit: https://www.ciopages.com/store/supply-chain-management-business-capability-model/
“If you have an apple and I have an apple and we exchange these apples then you and I will still each have one apple. But if you have an idea and I have an idea and we exchange these ideas, then each of us will have two ideas.” (George Bernard Shaw)
Unlike many other resources that get depleted when shared, an idea or a knowledge nugget only gets enriched. From an era where labor and capital ruled, we now have evolved to a period where knowledge is seen as the key, if not the sole differentiator.
Competing successfully in a high-velocity, digital-driven world places increasing demands on an organization’s ability to execute and deliver projects at a rapid pace. These pressures have made program, project and service management (PPSM) a valued capability across the enterprise
Core Transformation: How Pekin Insurance Modernized Its Systems on AWS - FSI2...Amazon Web Services
Pekin Insurance has undertaken a strategic core transformation program to increase revenue and accelerate product rollout. This program requires modernizing Pekin's core systems, including policy, claims, and billing, by leveraging Guidewire Software and other insurance applications. To meet this requirement and become more agile, Pekin worked with Deloitte to devise a cloud-first strategy of shifting to a hybrid cloud model with AWS and adopting DevOps methodologies. In this session, AWS, Pekin, and Deloitte outline the benefits of running core Insurance systems like Guidewire on AWS. They also explore ways CIOs can transform organizations by converging emerging born-in-the-cloud technologies with business-centric DevOps operating models.
HOW WILL THE FOURTH INDUSTRIAL REVOLUTION IMPACT HR AND LEARNING & DEVELOPMEN...Human Capital Media
First came steam power; then electricity and assembly lines; then computerization. So what comes next? A wave of technology is now crashing into our personal and professional lives like a ton of bricks. So the question becomes, when technology fuses with people, how does that impact and change our lives? How will the way that we work change? How is the fourth Industrial Revolution going to alter the way that we learn, work, and live? We’ll explore the forces of change and how organizations can prepare employees for the coming revolution.
Learning objectives:
Understand what the fourth Industrial Revolution is and the implications for your business
Understand core capabilities needed to build your future state L&D team
Identify trends and key questions to explore with your stakeholders to prepare your business for the future
Digital Transformation - Beyond the Hype #DF13Capgemini
While there is increased recognition of digital’s role, the challenge remains for many to translate it into business value through innovation and competitive advantage. They are caught struggling for pace, and risk falling into the chasm between initiation and termination of transformation initiatives. Didier Bonnet's shares Capgemini Consulting's insight at Dreamforce '13 into the results of the landmark study with MIT on transformation trends, along with insight from an expert customer panel that will share experiences on how they address these challenges. This is the slide deck accompanying the session in San Francisco.
Digitization of hr slideshare kenny company 2018 pdf versionWill Yen
In 2016, HR technology funding reached record levels with 402 deals worth approximately $2.2B, more than 5 times the funding in 2012. This innovation in the market place has created a new wave of adoption and digitization by HR organizations.
Digital Transformation: What it is and how to get thereEconsultancy
Digital Transformation: What it is and how to get there.
Authored by Econsultancy CEO Ashley Friedlein, this presentation on the topic of 'Digital Transformation', is broken down into six sections covering:
1. Digital Transformation - what it is and recent data and research on the topic
2. Strategy - what a digital strategy should include
3. Technology - the challenges of technology and the skills gap
4. People - looking at organisational structure, culture, roles & responsibilities, environment recquired
5. Process - how to address the speed, innovation and agility required
6. Business Transformation - how digital transformation is actually business transformation
Striving to make succession planning 2x faster? Aiming to bring the risk of promoting the wrong person to 0? Or targeting to be a future-proof organization by identifying skill gaps and training needs early on?
Pitch Presentation of LeanIX at the PwC Accelerator Expo 2015 in Berlin. Co-Founder André Christ of LeanIX has pitched as one of 12 highly promising startups in front of corporates and investors.
LeanIX offers an innovative software-as-a-service solution for Enterprise Architecture Management (EAM), based either in a public cloud or the client’s data center.
Companies like Adidas, Axel Springer, Helvetia, RWE, Trusted Shops and Zalando use LeanIX Enterprise Architecture Management tool.
Free Trial: http://bit.ly/LeanIXDemoS
Having defined roles and responsibilities for 60,000 technology product management and marketing professionals at 5,000 companies in 21 countries, the Pragmatic Marketing Framework is the industry standard worldwide.
Introduction to Enterprise architecture and the steps to perform an Enterpris...Prashanth Panduranga
This presentation was used to introduce Enterprise Architecture, Introduction to how to perform an Enterprise Architecture Assessment followed by TechSharp introduction.
Deliverables in the presentation is not clear, the slides represent what was shown as part of the demo.
List of deliverables:
Application Rationalization framework
Portfolio Analysis framework
Road Map
Current state analysis
Target State establishing process
System Context
System Landscape
HR Transformation-The Digitization Impact: The Future is NowManish Mohan Misra
Business Environment is massively impacted by VUCA, Technology & New workforce. New business models are fast emerging and are totally different from the current ones. The new dynamics will require HR to undergo a metamorphosis in order to deliver value. The Future of HR is NOW.
How to Articulate the Value of Enterprise Architecturecccamericas
Ever struggled with the question, What is the Value of Enterprise Architecture? In this facilitated conversation, Michael Fulton will share his perspective on Enterprise Architecture and the value it provides to the CIO, to IT, and to the business.
Come ready to engage, because in the conversation we will discuss:
•The EA 7-year itch
•Several External Perspectives on EA Value
•The CC&C perspective on a simplified approach to EA Value
•Ensuring your perspective on EA Value is relevant for your stakeholders
At the end of this conversation, you should walk away with:
•A new perspective on the value of EA
•Tips and tricks on how to articulate and quantify EA Value for your key stakeholders.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 20 different digital transformation frameworks and models.
INCLUDED FRAMEWORKS/MODELS:
1. Ten Guiding Principles of Digital Transformation
2. The BCG Strategy Palette
3. Digital Value Chain Model
4. Four Levels of Digital Maturity
5. Customer Experience Matrix
6. Design Thinking Framework
7. Business Model Canvas
8. Customer Journey Map
9. OECD Digital Government Transformation Framework
10. Accenture's Nonstop Customer Experience Model
11. MIT's Digital Transformation Framework
12. McKinsey's Digital Transformation Framework
13. Capgemini's Digital Transformation Framework
14. DXC Technology's Digital Transformation Framework
15. Gartner's Digital Transformation Framework
16. Cognizant's Digital Transformation Framework
17. PwC's Digital Transformation Framework
18. Ionolgy's Digital Transformation Framework
19. Accenture's Digital Business Strategy Framework
20. Deloitte's Digital Industrial Transformation Framework
Digital HR I Best Practices I NuggetHubRichardNowack
Digital HR is a process optimization in which social, mobile, analytics and cloud (SMAC) technologies are leveraged to make human resources more efficient. In other words, it's a tectonic shift in the way Human Resources function. The sole application of new technologies is not what makes HR digital, however.
This document gives insights in digital human resources best practices and strategies. After purchase, you get a ready-to-use presentation in PowerPoint as well as a PDF file.
The presentation shows how an HR organization for the new age has to be set up. Furthermore, it describes approaches to optimize the digital quotient of the HR department, mechanisms, required processes, helpful tools/templates and how the performance can be managed.
We provide you with the following best practices (71 slides each):
- Introduction
- Trends in HR
- Digital HR Frameworks
- Digital Workplace - Frameworks
- Digital Workplace - Methodology
- Organizing new HR
- Human Capital Technology
The Expanding Role of Chatbots in Enterprise CollaborationCognizant
Smart virtual personal assistants are set to change the dynamics of enterprise collaboration. The ongoing integration of chatbots into a popular collaboration platform provides a look at what the future may hold.
Core Transformation: How Pekin Insurance Modernized Its Systems on AWS - FSI2...Amazon Web Services
Pekin Insurance has undertaken a strategic core transformation program to increase revenue and accelerate product rollout. This program requires modernizing Pekin's core systems, including policy, claims, and billing, by leveraging Guidewire Software and other insurance applications. To meet this requirement and become more agile, Pekin worked with Deloitte to devise a cloud-first strategy of shifting to a hybrid cloud model with AWS and adopting DevOps methodologies. In this session, AWS, Pekin, and Deloitte outline the benefits of running core Insurance systems like Guidewire on AWS. They also explore ways CIOs can transform organizations by converging emerging born-in-the-cloud technologies with business-centric DevOps operating models.
HOW WILL THE FOURTH INDUSTRIAL REVOLUTION IMPACT HR AND LEARNING & DEVELOPMEN...Human Capital Media
First came steam power; then electricity and assembly lines; then computerization. So what comes next? A wave of technology is now crashing into our personal and professional lives like a ton of bricks. So the question becomes, when technology fuses with people, how does that impact and change our lives? How will the way that we work change? How is the fourth Industrial Revolution going to alter the way that we learn, work, and live? We’ll explore the forces of change and how organizations can prepare employees for the coming revolution.
Learning objectives:
Understand what the fourth Industrial Revolution is and the implications for your business
Understand core capabilities needed to build your future state L&D team
Identify trends and key questions to explore with your stakeholders to prepare your business for the future
Digital Transformation - Beyond the Hype #DF13Capgemini
While there is increased recognition of digital’s role, the challenge remains for many to translate it into business value through innovation and competitive advantage. They are caught struggling for pace, and risk falling into the chasm between initiation and termination of transformation initiatives. Didier Bonnet's shares Capgemini Consulting's insight at Dreamforce '13 into the results of the landmark study with MIT on transformation trends, along with insight from an expert customer panel that will share experiences on how they address these challenges. This is the slide deck accompanying the session in San Francisco.
Digitization of hr slideshare kenny company 2018 pdf versionWill Yen
In 2016, HR technology funding reached record levels with 402 deals worth approximately $2.2B, more than 5 times the funding in 2012. This innovation in the market place has created a new wave of adoption and digitization by HR organizations.
Digital Transformation: What it is and how to get thereEconsultancy
Digital Transformation: What it is and how to get there.
Authored by Econsultancy CEO Ashley Friedlein, this presentation on the topic of 'Digital Transformation', is broken down into six sections covering:
1. Digital Transformation - what it is and recent data and research on the topic
2. Strategy - what a digital strategy should include
3. Technology - the challenges of technology and the skills gap
4. People - looking at organisational structure, culture, roles & responsibilities, environment recquired
5. Process - how to address the speed, innovation and agility required
6. Business Transformation - how digital transformation is actually business transformation
Striving to make succession planning 2x faster? Aiming to bring the risk of promoting the wrong person to 0? Or targeting to be a future-proof organization by identifying skill gaps and training needs early on?
Pitch Presentation of LeanIX at the PwC Accelerator Expo 2015 in Berlin. Co-Founder André Christ of LeanIX has pitched as one of 12 highly promising startups in front of corporates and investors.
LeanIX offers an innovative software-as-a-service solution for Enterprise Architecture Management (EAM), based either in a public cloud or the client’s data center.
Companies like Adidas, Axel Springer, Helvetia, RWE, Trusted Shops and Zalando use LeanIX Enterprise Architecture Management tool.
Free Trial: http://bit.ly/LeanIXDemoS
Having defined roles and responsibilities for 60,000 technology product management and marketing professionals at 5,000 companies in 21 countries, the Pragmatic Marketing Framework is the industry standard worldwide.
Introduction to Enterprise architecture and the steps to perform an Enterpris...Prashanth Panduranga
This presentation was used to introduce Enterprise Architecture, Introduction to how to perform an Enterprise Architecture Assessment followed by TechSharp introduction.
Deliverables in the presentation is not clear, the slides represent what was shown as part of the demo.
List of deliverables:
Application Rationalization framework
Portfolio Analysis framework
Road Map
Current state analysis
Target State establishing process
System Context
System Landscape
HR Transformation-The Digitization Impact: The Future is NowManish Mohan Misra
Business Environment is massively impacted by VUCA, Technology & New workforce. New business models are fast emerging and are totally different from the current ones. The new dynamics will require HR to undergo a metamorphosis in order to deliver value. The Future of HR is NOW.
How to Articulate the Value of Enterprise Architecturecccamericas
Ever struggled with the question, What is the Value of Enterprise Architecture? In this facilitated conversation, Michael Fulton will share his perspective on Enterprise Architecture and the value it provides to the CIO, to IT, and to the business.
Come ready to engage, because in the conversation we will discuss:
•The EA 7-year itch
•Several External Perspectives on EA Value
•The CC&C perspective on a simplified approach to EA Value
•Ensuring your perspective on EA Value is relevant for your stakeholders
At the end of this conversation, you should walk away with:
•A new perspective on the value of EA
•Tips and tricks on how to articulate and quantify EA Value for your key stakeholders.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
This presentation is a collection of PowerPoint diagrams and templates used to convey 20 different digital transformation frameworks and models.
INCLUDED FRAMEWORKS/MODELS:
1. Ten Guiding Principles of Digital Transformation
2. The BCG Strategy Palette
3. Digital Value Chain Model
4. Four Levels of Digital Maturity
5. Customer Experience Matrix
6. Design Thinking Framework
7. Business Model Canvas
8. Customer Journey Map
9. OECD Digital Government Transformation Framework
10. Accenture's Nonstop Customer Experience Model
11. MIT's Digital Transformation Framework
12. McKinsey's Digital Transformation Framework
13. Capgemini's Digital Transformation Framework
14. DXC Technology's Digital Transformation Framework
15. Gartner's Digital Transformation Framework
16. Cognizant's Digital Transformation Framework
17. PwC's Digital Transformation Framework
18. Ionolgy's Digital Transformation Framework
19. Accenture's Digital Business Strategy Framework
20. Deloitte's Digital Industrial Transformation Framework
Digital HR I Best Practices I NuggetHubRichardNowack
Digital HR is a process optimization in which social, mobile, analytics and cloud (SMAC) technologies are leveraged to make human resources more efficient. In other words, it's a tectonic shift in the way Human Resources function. The sole application of new technologies is not what makes HR digital, however.
This document gives insights in digital human resources best practices and strategies. After purchase, you get a ready-to-use presentation in PowerPoint as well as a PDF file.
The presentation shows how an HR organization for the new age has to be set up. Furthermore, it describes approaches to optimize the digital quotient of the HR department, mechanisms, required processes, helpful tools/templates and how the performance can be managed.
We provide you with the following best practices (71 slides each):
- Introduction
- Trends in HR
- Digital HR Frameworks
- Digital Workplace - Frameworks
- Digital Workplace - Methodology
- Organizing new HR
- Human Capital Technology
The Expanding Role of Chatbots in Enterprise CollaborationCognizant
Smart virtual personal assistants are set to change the dynamics of enterprise collaboration. The ongoing integration of chatbots into a popular collaboration platform provides a look at what the future may hold.
Mobility solutions have become business-critical. In this presentation, Beezy CMO and Microsoft MVP Christian Buckley breaks down the key trends of the mobility movement, and discusses how enterprises need to stay one step ahead with their technology in order to keep employees engaged and motivated.
Smarter, Not Harder How AI Is Changing Employee Experience - Reworked Connect...Richard Harbridge
Over the past few years, rapid changes have disrupted how companies lead, enable, empower, and engage around employee experience. Leaders in communications and human resources are all tackling new challenges in connecting with employees and may be overwhelmed with increased communication and collaboration volume, velocity, and variety. To help combat this challenge, rapid innovations in automation and artificial intelligence technology have created new tools for employees and leaders to use and master.
In this masterclass session, Richard Harbridge - a Microsoft MVP and leading industry expert on employee experience - will share insights on how automation and AI technology are revolutionizing employee experience strategies. You’ll learn about the latest trends in AI and employee experience, including the implications of OpenAI for employee experience strategies. You’ll also discover how emerging tech innovations like ChatGPT, Microsoft Copilot, and more are changing the playing field forever.
Whether you’re a leader in communications, technology, or human resources, this masterclass will provide valuable insights and tools to help you empower and enable your employees more effectively and prepare for the future of work. Join us as we explore proven employee experience strategies to help you stay ahead of the curve.
Within the Office 365 ecosystem, what is the best method to have your message heard by the right audience? This presentation walks through the different options in the Microsoft arena, including SharePoint News and Communication Sites, Yammer, Teams, and more.
Microsoft 365 offers various benefits to the organization that results in cost reduction and employee satisfaction. It is the digital hub where staff members can create files, assign tasks, store information and manage it, set up reminders, manage security access and communicate with colleagues via different channels. A Microsoft 365 intranet caters to the business needs of all the departments of an organization - it facilitates social collaboration, enhanced employee efficiency, quick search, automated forms and easy publishing of news and announcements.
Database security management
Manpreet Singh
Professor: Gulsebnem BishopInstitution
Sec 574
11/10/15
Microsoft is one of the largest IT companies in the world today that develops, manufactures, distributes and sells computer hardware, software, and related services. Among its most important products are operating systems, web browsers, and Microsoft office. The company was founded in 1975, and over the last four decades, has revolutionalized the technology world. Its mission is to empower all people and organizations across the globe to achieve more and more. It is probably one of the most profitable companies over the last two decades thanks largely to the internet. Without the World Wide Web, Microsoft could not be where it is. The company continues to grow and evolve in the new world. At the advent of mobile telephony during the early 2000s, Microsoft despite being mainly a computer-oriented company, delved into this market through the Nokia phones. It is also part of the Alliance for Affordable Internet together with Intel, Facebook, and Google among other companies. The alliance seeks to make internet access affordable to many people and broadening internet access in developing countries.
I have chosen Microsoft as the basis of my study because it incorporates the seven criteria that this project hopes to achieve. Firstly, Microsoft's nature of business calls for heightened security because of its storage online. As such, security policies are of major concern to the company. It also has a database that calls for it to have a robust database architecture that maintains the integrity of the Microsoft system. Any company that deals with computer software must have a secure database. User accounts must be secure; the passwords of various users must be well protected to ensure that chances of illegal access to the system are non-existent. In addition, the privileges and roles of all users in the company's database are always clearly set and defined. This is important if the database is going to remain secure. I will also take time to analyze the data isolation procedures that exist at Microsoft. Microsoft, therefore, offers a good platform on where to base my project on. Being a diversified company, studying it will provide numerous opportunities for fulfilling the seven main parts of this project.
.
Getting The Most Out Of Microsoft 365 Employee Experience Today & Tomorrow - ...Richard Harbridge
There has never been a time where improving the employee experience has been more critical. Organizations need new and innovative approaches and solutions as work and the workforce change. Today, every organization shares a need to enhance how we communicate and engage, collaborate and connect, and manage and develop employees. The question that is often hard to answer is, what is the best way to meet that growing need?
Join industry expert and Microsoft MVP Richard Harbridge and award-winning Digital Workplace strategist Brandon Pittman as they share insight into the future of employee communication, employee collaboration, and employee management, and perhaps more importantly, what organizations are doing today to prepare for it.
SharePoint as an Intranet Portal for BusinessRashminPopat2
SharePoint has been one of Microsoft's frontrunners in aiding digital business growth. Companies looking to install this platform as their intranet portal may want to know more about it before investing.
Presentation shared with the Melbourne Australia-based #M365 Adoption User Group on January 31st, 2022.
Abstract: As organizations investigate the Microsoft Viva offerings and begin to develop their own Employee Experience strategies, one common question is: What can I do today to prepare for these new solutions? In this session, we'll cover the 4 business areas of Microsoft Viva (Culture & Communications, Productivity & Wellbeing, Knowledge & Expertise, Skilling & Growth) and their current (pre-Viva deployment) state, and what can/should be done to prepare for Viva. In addition, we'll walk through the customer and partner resources available to organizations to help you develop a comprehensive strategy.
Importance of Informational Technology in Today’s EraUbuy Academy
In the process of zeroing upon the best IT training institute in Jaipur, opt for the one that caters to the diversified needs of students belonging to different age groups, roll-out scholarships have high-tech classrooms and provide job assistance to all the enrolling candidates.
Bloomberg Case in the News, Microsoft Pays $26 Billion for LinkedIn .pdffatoryoutlets
Andre Candess manages an office supply store. One product in the store is computer paper.
Andre knows that 10,000 boxes will be sold this year at a constant rate throughout the year.
There are 250 working days per year and the lead-time is 3 days. The cost of placing an order is
$30, while the holding cost is $15 per box per year. If he orders in batches of 500 boxes at a
time, what is his annual holding cost?
Solution
Annual Holding Cost = Average inventory*Holding cost per box per year.
Annual Holding Cost = (10000/2) *15
Annual Holding Cost = 5000*15 = 75000..
First Firecat Friday presentation: tools, best practices and design insights we've put to work for organizations of all sizes to help groups and teams work on projects, share ideas, keep track of files, stay on top of tasks -- while feeling like a team.
Human Resource Management Practices at MicrosoftDipesh Pandey
Microsoft, Recruitment at Microsoft, Training at Microsoft, Development, Diversity, Inclusion, Compensation, Benefits, Work Life Balance, Career Development and Performance Management.
For more than a decade, Microsoft has been the market leader in operating systems. It was established by Bill Gates and Paul Allen in Albuquerque, New Mexico, in 1975, 46 years ago, and is currently flourishing all over the world.
Similar to Knowledge Management practices at Microsoft (20)
2. Knowledge is processed information. It is fluid mix
of framed experiences, values, information,
insight and intuition.
Knowledge Management is a discipline of
identifying, capturing, retrieving, sharing and
evaluating an enterprise’s information assets.
3. Microsoft was established in 1975 by Bill Gates and
Paul Allen.
As of 2013, Microsoft is market dominant in both
the PC operating system and office suite markets.
The company also produces a wide range of other
software for desktops and servers, and is active in
areas including internet search (with Bing), the
video game industry (with the Xbox and Xbox
360), the digital services market (through
MSN), and mobile phones (via the Windows Phone
OS).
4. In 1995, a project called SPUD (Skills Planning
under Development) has started and was
developed by a unit within Microsoft’s internal
Information Technology (IT) group.
The project involved building an online system
that contained job rating systems and ratings
database, and competency levels for
employees.
The goal for the project was to create an online
competency profile for jobs and employees
within Microsoft IS.
5. “Knowledge management is a fancy term for
a simple idea. You're managing data,
documents, and people efforts.“- Bill Gates
The high individual knowledge is not enough in
today's dynamic markets. A company also
needs a high corporate IQ – intelligence,
knowledge, and expertise of the company –
which provides the facility to share
information widely and enable staff members
"to build on each other's ideas".
6.
7. Live video meeting/conferences
All employees have the opportunity to attend one
conference a year.
Breakfast meeting :The occasion is used for
knowledge sharing and learning that concerns the
whole organization.
Biz-talk: a knowledge library with questions and
discussions that are related to its products. These
info are open to everyone in Microsoft.
There are different resources of knowledge in
Microsoft viz. Internal web sites and Resource
One.
Employee communication about updates and
products.
8. Learning/training initiatives for employees in
Microsoft can be divided into three dimensions:
Courses and training specialized for the work-
role. These are mainly online courses/e-
learning, but also can be external courses and
conferences.
Face-to-face learning on the job. Learning by
experience, interaction with colleagues, Friday
lunch presentations.
Learning by seeking information when needed.
SharePoint libraries and blogs.
9. My web
Microsoft SharePoint: First launched in 2001, It
has historically been associated with intranet
content management and document
management, but recent versions have
significantly broader capabilities.
SharePoint is used by 78% of Fortune 500
companies. Between 2006 to 2011, Microsoft sold
over 36.5 million user licenses.
10. Two things make Microsoft diff from other
companies. One is the amount of information, the
second is open landscaped office. Not only physical,
but also when it comes to sharing.
Employees try to sit by each other’s work-desks and
they try to have lunch with different people each
day. They have a sharing culture. Even the top
manager sits in an open landscape.
11. Duplication of effort and increased costs
Information leak out
Irrelevance of information
12. Software products are knowledge-based, and it often
requires specific knowledge to know how to use the
products most efficiently. Microsoft knows that this
kind of knowledge is essential for the company and
makes a lot of effort to develop and maintain the
knowledge level in the organization.
KM strategies at Microsoft have become integrated in
the organizational culture, and have become a part
of normal work practice.