This document discusses different sales personalities and how to connect with customers. It identifies 9 common sales personalities: the Deal Maker, Reassurer, Critic, Teacher, Steward, Connector, Concierge, Strategist, and Connoisseur. For each personality type, it lists typical traits and strengths. The document then discusses making connections with customers by sharing inspiring stories and finding what fascinates them. It promotes connecting through communication and sharing stories that inspire human connection.

1. Empowering
Conversations
For Career
Development
With Coen Tan
FASCINATE
With Coen Tan
How to attract, interest,
and inspire in a noisy
world

2. Core
ConnectCommunicate
Authentic Influence Model
Hype
Hard Sell Can’t Sell

3. Finding your Core

4. The Concierge
The Deal Maker
The Reassurer
The Connector
The Teacher
The Critic
The Steward
The
Connoisseur
The Strategist
What is your Sales Personality?

5. If you’re the Deal Maker…
• Directness
• Decisiveness
• Shrewdness
• Willingness to Challenge Status Quo
• Strength
• Protectiveness
• Truth Telling
Your Possible Strengths Are:

6. If you’re the Reassurer…
• Calming Presence
• Approachability
• Friendliness
• Great Listener
• Easy-going
• Give others a Peace of Mind
• Diplomacy
Your Possible Strengths Are:

7. If you’re the Critic…
• Principled
• Attention to Detail
• Having High Standards
• Systematic Thinking
• Structured
• Dependability
• Accuracy
Your Possible Strengths Are:

8. If you’re the Teacher…
• Intelligence
• Ability to Make Complex Simple
• Ability to Explain Difficult Ideas
• Knowledge Sharing
• Level-Headedness
• Creativity
• Problem-Solving
Your Possible Strengths Are:

9. If you’re the Steward…
• Thorough
• Prudence
• Carefulness
• Safety-First
• Contingency Planning
• Inquisitiveness
• Dependable
Your Possible Strengths Are:

10. If you’re the Connector…
• Enthusiasm
• Creativity
• Engaging and Energizing Others
• Natural Connector
• Optimism
• Fun-Loving
• Humor
Your Possible Strengths Are:

11. If you’re the Concierge…
• Anticipating and Providing for Needs
• Empathy
• Relationship Building
• Personalized Service
• Warmth
• Generosity
• Relatability
Your Possible Strengths Are:

12. If you’re the Strategist…
• Planning for Specific Outcomes
• Adaptability
• Marketing
• Presentation
• Pragmatism
• Efficiency
• Branding
Your Possible Strengths Are:

13. If you’re the Connoisseur…
• Eye for Beauty
• Stylishness
• Artistry
• Reading Emotions
• Individual Expression
• Differentiation
• Inspiration
Your Possible Strengths Are:

14. Making a
Connection

16. Family

17. Discovery

18. Travel

19. Adventure

20. Fascination

21. Growth

22. Love

23. Dreams

25. Be a…
Connoisseur!

26. Uncertainty

27. Afraid of Taking Risks

28. Info Overload

29. Fear

30. What do your
customers commonly
complain about?

31. Communicating To
Connect

32. THE QUEST
Stories that Inspire:

33. “The Quest” Story

34. HUMAN
CONNECTION
Stories that Inspire:

36. THE ANGEL’S
VOICE
Stories that Inspire:

37. “Don't let what other people say
make you feel bad…
Don't let cheats break your spirit…
Money can be made, but you can’t
teach a loving heart…”

38. Get a Copy of the E-Book
<<21 Stories you can tell to
Connect and Inspire your
Prospects>>
Email:
connect@coentan.com