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MANAGERIAL COMMUNICATIONS October 17, 2011
2
3 “Learning is the process whereby knowledge is created through the transformation of experience. Knowledge results from the combination of grasping experience and transforming it."  David Kolb Professor of Organizational Behavior Case Western Reserve University
4 Characteristics of experiential learning: ,[object Object]
 best conceived as a process, not in terms of outcomes
continuous process grounded in experience
holistic process of adaptation to the world
 involves transactions between the person and the environment
 process of creating knowledge as a result of the transaction between social knowledge and personal knowledge,[object Object]
6
Concrete experience (feeling): Learning from specific experiences and relating to people. Sensitive to other's feelings. Abstract conceptualization (thinking): Logical analysis of ideas and acting on intellectual understanding of a situation. Reflective observation (watching): Observing before making a judgment by viewing the environment from different perspectives. Looks for the meaning of things. Active experimentation (doing): Ability to get things done by influencing people and events through action. Includes risk-taking. 7
Learning to ride a bicycle: Reflective observation - Thinking about riding & watching another person ride. Abstract conceptualization- Understanding theory, having clear grasp of concept. Concrete experience - Receiving practical tips & techniques from a biking expert. Active experimentation - Leaping on the bike to have a go at it. 8 Learning to coach: Concrete experience - Having coach guide you in coaching someone else. Active experimentation - Using your people skills with what you have learned to achieve your own coaching style. Reflective observation - Observing how others coach. Abstract conceptualization - Reading articles about pros & cons of different coaching methods.
9
10
11
12
14
15
16
17
16 Katherine Cook Briggs & Isabel Briggs Myers
E                          I S                         N F                          T P                          J 16 Katherine Cook Briggs & Isabel Briggs Myers
E                          I S                         N F                          T P                          J 16 Katherine Cook Briggs & Isabel Briggs Myers
4 16 Katherine Cook Briggs & Isabel Briggs Myers Dr. David W. Keirsey
22
The MBTI 23
24
Four Temperament Scales  25 Energy Source Introvert: Independent Extrovert: With People Information-Gathering Sensing: Facts and Data          INtuitive: Big Picture Decision-Making Thinking: Logical, Rational Feeling: Impact on Others Life Style  Judging: Systematic, Organized        SPontaneous: Changes Direction © Copyright Value Unlimited 1998
MBTIHelps Us UnderstandOurselves & Others Greater self-awareness See others more clearly Understand differences Think “type,” not “stereotype”— preference, not capability 2
Preference Clarity Categories                 RAW POINT RANGES SlightModerateClear Very Clear    E or I 	11-13                14-16            17-19            20-21    S or N	13-15                16-20            21-24            25-26    T or F	12-14                15-18            19-22            23-24    J or P	11-13                14-16            17-20            21-22 27

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Fall 2011 week 7 presentation final short

  • 2. 2
  • 3. 3 “Learning is the process whereby knowledge is created through the transformation of experience. Knowledge results from the combination of grasping experience and transforming it." David Kolb Professor of Organizational Behavior Case Western Reserve University
  • 4.
  • 5. best conceived as a process, not in terms of outcomes
  • 7. holistic process of adaptation to the world
  • 8. involves transactions between the person and the environment
  • 9.
  • 10. 6
  • 11. Concrete experience (feeling): Learning from specific experiences and relating to people. Sensitive to other's feelings. Abstract conceptualization (thinking): Logical analysis of ideas and acting on intellectual understanding of a situation. Reflective observation (watching): Observing before making a judgment by viewing the environment from different perspectives. Looks for the meaning of things. Active experimentation (doing): Ability to get things done by influencing people and events through action. Includes risk-taking. 7
  • 12. Learning to ride a bicycle: Reflective observation - Thinking about riding & watching another person ride. Abstract conceptualization- Understanding theory, having clear grasp of concept. Concrete experience - Receiving practical tips & techniques from a biking expert. Active experimentation - Leaping on the bike to have a go at it. 8 Learning to coach: Concrete experience - Having coach guide you in coaching someone else. Active experimentation - Using your people skills with what you have learned to achieve your own coaching style. Reflective observation - Observing how others coach. Abstract conceptualization - Reading articles about pros & cons of different coaching methods.
  • 13. 9
  • 14. 10
  • 15. 11
  • 16. 12
  • 17.
  • 18. 14
  • 19. 15
  • 20. 16
  • 21. 17
  • 22. 16 Katherine Cook Briggs & Isabel Briggs Myers
  • 23. E I S N F T P J 16 Katherine Cook Briggs & Isabel Briggs Myers
  • 24. E I S N F T P J 16 Katherine Cook Briggs & Isabel Briggs Myers
  • 25. 4 16 Katherine Cook Briggs & Isabel Briggs Myers Dr. David W. Keirsey
  • 26. 22
  • 28. 24
  • 29. Four Temperament Scales 25 Energy Source Introvert: Independent Extrovert: With People Information-Gathering Sensing: Facts and Data INtuitive: Big Picture Decision-Making Thinking: Logical, Rational Feeling: Impact on Others Life Style Judging: Systematic, Organized SPontaneous: Changes Direction © Copyright Value Unlimited 1998
  • 30. MBTIHelps Us UnderstandOurselves & Others Greater self-awareness See others more clearly Understand differences Think “type,” not “stereotype”— preference, not capability 2
  • 31. Preference Clarity Categories RAW POINT RANGES SlightModerateClear Very Clear E or I 11-13 14-16 17-19 20-21 S or N 13-15 16-20 21-24 25-26 T or F 12-14 15-18 19-22 23-24 J or P 11-13 14-16 17-20 21-22 27
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.
  • 39.
  • 40.
  • 41.
  • 42.
  • 43.
  • 44. Kolb Learning Styles Material Adapted from: Big Dog, Little Dog Clark, D. R. (2008), Kolb's Learning Styles and Experiential Learning Model. Retrieved from http://www.nwlink.com/~donclark/hrd/styles/kolb.html Myers-Briggs Humor Posters & Descriptions mostly from: http://www.lifecoachyost.com/p/mbti-resource-central.html

Editor's Notes

  1. ISFJ - MBTI Profile, Resources and HumorIntroversion, Sensing, Feeling, JudgingQuiet, kind, friendly, responsible, and conscientious. Committed and steady in meeting their obligations. Thorough, painstaking, and accurate. Loyal, considerate, notice and remember specifics about people who are important to them, concerned with how others feel. Strive to create an orderly and harmonious environment at work and at home.Can be depended on to follow through. Usually puts the needs of others above their own needs. Stable and practical, they value security and traditions. Well-developed sense of space and function. Rich inner world of observations about people. Extremely perceptive of other's feelings. Interested in serving others. 
  2. ESFJExtroversion, Sensing, Feeling, JudgingWarm-hearted, popular, conscientious, and cooperative. Want harmony in their environment, work with determination to establish it. Like to work with others to complete tasks accurately and on time. Loyal, follow through even in small matters. Notice what others need in their day-by-day lives and try to provide it. Want to be appreciated for who they are and for what they contribute.Tend to put the needs of others over their own needs. Feel strong sense of responsibility and duty. Value traditions and security. Interested in serving others. Need positive reinforcement to feel good about themselves. Well-developed sense of space and function. 
  3. Practical, realistic, matter-of-fact, traditional, and organized. Decisive, quickly move to implement decisions. Organize projects and people to get things done, focus on getting results in the most efficient way possible. Take care of routine details. Have a clear set of logical standards, systematically follow them and want others to also. Forceful in implementing their plans.Likely to be athletic. Not interested in theory or abstraction unless they see the practical application. Have clear visions of the way things should be. Loyal and hard-working. Like to be in charge. Exceptionally capable in organizing and running activities. "Good citizens" who value security and peaceful living. 
  4. ESFPExtroversion, Sensing, Feeling, PerceivingOutgoing, friendly, and accepting. Exuberant lovers of life, people, and material comforts. Enjoy working with others to make things happen. Bring common sense and a realistic approach to their work, and make work fun. Flexible and spontaneous, adapt readily to new people and environments. Learn best by trying a new skill with other people.People-oriented and fun-loving, they make things more fun for others by their enjoyment. Living for the moment, they love new experiences. They dislike theory and impersonal analysis. Interested in serving others. Likely to be the center of attention in social situations. Well-developed common sense and practical ability. 
  5. Frank, decisive, assume leadership readily. Quickly see illogical and inefficient procedures and policies, develop and implement comprehensive systems to solve organizational problems. Enjoy long-term planning and goal setting. Intelligent, usually well informed, well read, enjoy expanding their knowledge and passing it on to others, they usually excel at public speaking. Forceful in presenting their ideas. Assertive and outspoken - they are driven to lead. Excellent ability to understand difficult organizational problems and create solid solutions. They value knowledge and competence, and usually have little patience with inefficiency or disorganization. 
  6. ENFJExtroversion, iNtuition, Feeling, JudgingWarm, empathetic, responsive, and responsible. Highly attuned to the emotions, needs, and motivations of others. Find potential in everyone, want to help others fulfill their potential. May act as catalysts for individual and group growth. Loyal, responsive to praise and criticism. Sociable, facilitate others in a group, and provide inspiring leadership.Popular and sensitive, with outstanding people skills. Externally focused, with real concern for how others think and feel. Usually dislike being alone. They see everything from the human angle, and dislike impersonal analysis. Very effective at managing people issues, and leading group discussions. Interested in serving others, and probably place the needs of others over their own needs. 
  7. Seek to develop logical explanations for everything that interests them. Theoretical and abstract, interested more in ideas than in social interaction. Quiet, contained, flexible, adaptable and reserved, hard to get to know well. Have unusual ability to focus in depth to solve problems in their area of interest. Skeptical, sometimes critical, always analytical.Original and creative thinkers. Can become very excited about theories and ideas. Exceptionally capable and driven to turn theories into clear understandings. Highly value knowledge, competence and logic. Individualistic, having no interest in leading or following others.